rmc meeting 17-18 september 2013 seattle, washington presented by adam ruck
DESCRIPTION
RMC Meeting 17-18 September 2013 Seattle, Washington Presented by Adam Ruck. Agenda. RABQSA Aerospace Team RABQSA Aerospace Applications Examiner’s Queue RMC Decisions Issues Improvements Questions. RABQSA Aerospace Team. Peter Holtmann, strategic manager - PowerPoint PPT PresentationTRANSCRIPT
RMC Meeting 17-18 September 2013
Seattle, Washington
Presented byAdam Ruck
Agenda
• RABQSA Aerospace Team• RABQSA Aerospace Applications • Examiner’s Queue• RMC Decisions• Issues• Improvements• Questions
RABQSA Aerospace Team
General ManagerOperations
Learning & Development Manager,
Psychometrician
President & CEO
Operations Manager, North America
• Peter Holtmann, strategic manager
• Kerry Palejs, senior executive for service delivery
• Adam Ruck, aerospace services manager
• Mary Rehm, exams, learning & development, and programs manager
• Patricia White, aerospace schemes service staff
• Presley Quinn, aerospace schemes service staffExaminer, Aerospace
Examiner, Aerospace
Aerospace Applications Approved 1OCT12-31AUG13
AS9100 Approved Applicants
Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-130
5
10
15
20
25
AS9100 InitialAS9100 RecertAS9100 Expansion
Aerospace Applications Approved 1OCT12-31AUG13
AS9100 Approved Applicants
Initial Recertification Expansion All
Date AA AEA AIEA TOTAL AA AEA AIEA TOTAL AA AEA AIEA TOTAL TOTAL
Oct-12 1 0 1 2 0 0 1 1 0 0 0 0 3
Nov-12 0 0 3 3 0 0 2 2 0 0 0 0 5
Dec-12 0 0 0 0 4 4 12 20 0 0 0 0 20
Jan-13 1 0 0 1 5 4 7 16 0 0 0 0 17
Feb-13 2 0 1 3 2 2 9 13 0 0 0 0 16
Mar-13 2 1 2 5 4 4 13 21 0 0 0 0 26
Apr-13 2 0 1 3 6 1 5 12 0 0 1 1 16
May-13 5 1 2 8 1 1 2 4 0 0 0 0 12
Jun-13 4 0 3 7 0 0 3 3 0 0 1 1 11
Jul-13 5 0 1 6 4 2 8 14 0 0 0 0 20
Aug-13 2 0 2 4 4 3 11 18 0 0 1 1 23
TOTAL 24 2 16 42 30 21 73 124 0 0 3 3 169
Aerospace Applications Approved 1OCT12-31AUG13
AS 9110 Approved Applicants
Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-130
0.5
1
1.5
2
2.5
3
AS9110 InitialAS9110 RecertAS9110 Expansion
Aerospace Applications Approved 1OCT12-31AUG13
AS9110 Approved Applicants
Initial Recertification Expansion All
Date AA AEA AIEA TOTAL AA AEA AIEA TOTAL AA AEA AIEA TOTAL TOTAL
Oct-12 2 0 1 3 1 0 0 1 0 0 0 0 4
Nov-12 0 0 0 0 0 0 0 0 0 0 0 0 0
Dec-12 0 0 0 0 1 1 1 3 0 0 0 0 3
Jan-13 0 0 0 0 0 0 2 2 0 0 0 0 2
Feb-13 0 0 0 0 0 0 0 0 0 0 0 0 0
Mar-13 2 0 0 2 3 0 0 3 0 0 0 0 5
Apr-13 1 0 0 1 2 0 0 2 0 1 0 1 4
May-13 0 0 0 0 0 0 0 0 0 0 0 0 0
Jun-13 2 0 0 2 0 0 0 0 0 0 0 0 2
Jul-13 0 0 0 0 0 0 0 0 0 0 0 0 0
Aug-13 0 0 0 0 1 0 2 3 0 0 0 0 3
TOTAL 7 0 1 8 8 1 5 14 0 1 0 1 23
Aerospace Applications Approved 1OCT12-31AUG13
AS 9120 Approved Applicants
Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-130
1
2
3
4
5
6
7
AS9120 InitialAS9120 RecertAS9120 Expansion
Aerospace Applications Approved 1OCT12-31AUG13
AS9120 Approved Applicants
Initial Recertification Expansion All
Date AA AEA AIEA TOTAL AA AEA AIEA TOTAL AA AEA AIEA TOTAL TOTAL
Oct-12 0 1 0 1 0 1 0 1 0 0 0 0 2
Nov-12 0 1 2 3 0 2 1 3 0 0 0 0 6
Dec-12 0 1 0 1 0 6 0 6 0 1 0 1 8
Jan-13 0 1 0 1 0 5 1 6 0 0 0 0 7
Feb-13 0 0 2 2 1 5 1 7 0 0 0 0 9
Mar-13 2 1 1 4 1 3 0 4 0 0 0 0 8
Apr-13 0 0 1 1 0 6 1 7 0 0 0 0 8
May-13 1 0 1 2 0 0 0 0 0 0 0 0 2
Jun-13 0 0 3 3 0 1 1 2 0 0 0 0 5
Jul-13 0 0 2 2 1 3 1 5 0 0 0 0 7
Aug-13 0 0 0 0 0 3 0 3 0 0 0 0 3
TOTAL 3 5 12 20 3 35 6 44 0 1 0 1 65
Average RABQSA Approvals Per Month (OCT2012-JUL2013)
AS9100 AS9110 AS9120
Initial 3.8 1.3 2
Recertification 11 1.1 4.1
Expansion 0.2 0.1 0.1
Examiner’s Queue as of 10SEP2013
• Applications– Initial , 61– Recertification, 37– Expansion, 9
Appl
icati
ons
Initial Recertification Expansion0
5
10
15
20
25
30
35
40
45
50
AS9100AS9110AS9120
In-Progress Applications as of 10SEP2013
Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-130
5
10
15
20
25
In-Progress Applications as of 10SEP2013
Applications
Examiner’s Queue as of 10SEP2013
AS Applicants in Examiner's CRM Queue as of 10SEP2013
Initial Recertification Expansion All
Scheme AA AEA AIEA TOTAL AA AEA AIEA TOTAL AA AEA AIEA TOTAL TOTAL
AS9100 15 5 27 47 10 5 9 24 0 4 4 8 79
AS9110 5 2 3 10 2 0 4 6 0 0 1 1 17
AS9120 1 0 3 4 1 6 0 7 0 0 0 0 11
TOTAL 21 7 33 61 13 11 13 37 0 4 5 9 107
Examiner's Queue as of 10SEP2013
Additional Information Requested 37
In Review 17
Supervisor Queue 17
RMC Awaiting Decision 16
Tag Committee Awaiting Decision 7
New Application 7
Closing File 4
Other 2
TOTAL 107
RMC Approved Applicants (Month of Decision)
Vote
Day
s
Applications
1 2 3 4 5 6 7 8 9 10 110
10
20
30
40
50
60
MarchAprilMayJuneJulyAugust
RMC Disapproved Applicants (Month of Decision)
Vote
Day
s
Applications
March April May June July August0
10
20
30
40
50
60
70
RMC Reviewed Applicants (Month of Decision)
Applications
Vote
Day
s
1 2 3 4 5 6 7 8 9 10 11 120
10
20
30
40
50
60
70
MarchAprilMayJuneJulyAugust
RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013
• Approved AS9100– AA, 20– AIEA, 12– AEA, 2
• Disapproved AS9100– AA, 2– AIEA, 8– AEA, 0
20
12
2
AA AIEA
AEA
2
8
AA AIEA
AEA
RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013
• AS9110 Approved– AA, 3– AIEA, 0– AEA, 0
• AS9110 Disapproved– AA, 0– AIEA, 2– AEA, 0
3
AA
AIEA
AEA
2
AA AIEA
AEA
RMC Decisions by Scheme & Grade1MAR2013 – 31AUG2013
• AS9120 Approved– AA, 3– AIEA, 5– AEA, 1
• AS9120 Disapproved– AA, 0– AIEA, 0– AEA, 0
3
5
1
AA AIEA
AEA
RMC Disapprovals1JUL-31AUG2013
• 8 Disapprovals– 4, Independent Contractor, Self-Employed,
etc…– 2, Work Experience– 2, Audit Log
Complaints, Resignations, and Appeals 1JUL-31AUG2013
• Complaint, 9• Resignations, 1• Appeals, 0
Issues
• Customers not submitting the correct required documents
• Length of RMC voting process• Expediting Customers• Customers speaking directly to RMC
Improvements
• Additional AS Examiner– Implemented 19AUG2013
• Applicant Documentation Requirements– Implement by 27SEP2013
• Certification Requirement Update & Processing Timeline– Implement by 4OCT2013
• Technology– Implement end of 2013
