RMG Best Practices at Diksha Technologies.

Employee Speak

I have been with Diksha for about 2 years and it has been a great learning curve with challenging opportunities. The enthusiastic environment, professional guidance and recognition for good work are just a few of the many perks of working here. I look forward to my career growth at Diksha.

Diksha has been an ideal workplace for me. It’s an organisation that believes in employee empowerment through career defining assignments. I love the responsibilities that are given along with required training. Professional fulfillment comes in the form of varied projects across a huge array of domains. Thanks Diksha!

Working alongside domain experts at Diksha gives me an opportunity to grow continually and give my best without pressure. Performing with deadlines comes as a breeze – thanks to the encouraging, fun and happy environment at work!

VinuthanAssociate Team Lead

Vikram ChandraSenior Specialist, BD

Pooja Prabhu Senior Specialist, RMG

Culture of Trust

Open Door Policy

We strongly encourage an environment in the company in which one may openly and freely discuss one’s views along with their team members, line managers or top management. This free and open exchange of ideas and opinions conducted in a non-threatening environment is an integral part of our culture.

Workplace Wellness

We have committed ourselves to create a safe, healthy and happy workplace. Thus ensuring that all our employees feel homely, secure and stay with us for a very long time.

Open Book Management

We believe in a culture of participative management by igniting the creative endeavors of our workforce. We make our employees an interested party towards our strategic decision making, thus aligning them with the companies business objectives.

Culture of Trust

Knowledge Sharing

We have adopted a systematic approach to ensure that knowledge management supports strategy. Our belief of putting knowledge into practice places emphasis on knowledge integration. This entails capturing, distilling and sharing explicit knowledge.

Highlighting Performers

We create profiles of top performers and make them visible through our intranet and display boards. This encourages others to put in their best- creating a competitive environment.

Open House Discussions

We understand that employees are the biggest source of ideas. In our effort recognize, nurture and execute great ideas we conduct and promote open house discussions.

Culture of Trust

Performance linked Bonuses

In working towards our endeavour of growth and increase of productivity and profitability. We have attached bonus pay-outs to team-specific profitability thresholds. This fosters an environment of trust, teamwork and holistic competition.

360 Degree Feedback

We believe is a system which solicits performance feedbacks from seniors, peers and subordinates. This allows every employee to be responsible for giving relevant and constructive feedbacks.

Fair Evaluation System

Our undeterred belief in being fair, objective and even-handed has allowed us to have a standard and effective evaluation system. A system which clearly links individual performance to corporate business goals and priorities.

Empowering Employees

By valuing employeesOur regard and value for our employees shines through all our actions and words. We demonstrate our appreciation towards each employee unique value irrespective of his performance.

By sharing leadership visionWe believe that employees are part of something bigger than themselves and their individual jobs. We ensure that all our employees have access to our overall mission, vision and strategic plans.

By sharing goals and directionOur belief is deeply imbedded in the fact that it is important to share with the employees the most important goals and direction of the group. Thus empowering them to chart their course without close supervision.

By building trustWe inculcate an environment of complete trust. Our employees receive clear expectations from their respective managers. Thus empowering our employees to focus all their energy on accomplishing and not on wondering, worrying and second-guessing.

By providing informationWe empower our employees by providing access to all the necessary information required to make thoughtful decisions.

By valuing employees

By sharing leadership

vision

By sharing goals and directions

By building trust

By providing informatio

n

Empowering Employees

By delegating authorityWe believe in delegating work with the decision making authority. Thus empowering employee to grow and develop new skills.

By providing frequent feedbackWe realise the importance of providing frequent and constructive feedbacks to all our employees. The purpose of this feedback is both reward and recognition as well as improvement coaching. This empowers them to develop their knowledge and skills.

By solving problems as a teamWhen problem occurs, we do not blame but work as a team to solve it. This experience empowers us to mitigate the causatives of the problems’.

By providing guidanceWe have inculcated an environment in which we guide our employees towards the direction of the solution. This guidance allows our employees to look for various solution s and not just one.

By rewarding empowered behaviorGradual and honest empowered behavior leads to career enhancement and growth amidst our employees.

By delegating authority

By providing frequent feedback

By solving problems as a team

By providing guidance

Be rewarding

empowered behavior

Rewards and Recognition

Performance Rewards

• We strongly believe on building trusting and mature relationships with key workers. In that light we allow flexible working hours to key workers

• Our exceptional performers receive a hand-written thank you note from the CEO.

• We help our top performing employees connect with our key business partners. Thus helping advance their careers.

• Consistent performance by any of our employee entitles them to a private lunch with the CEO.

• We recognise superior performance of an employee with a minimum of 8 years of continuous service with an Antares award

• In our effort of acknowledging and demonstrating spontaneous appreciation for outstanding contribution of our employees, irrespective of the number of years of service, we give Blaze award

• We value and award employees who have shown unwavering loyalty towards Diksha with a loyalty award every quarter.

• We recognise our employees distinctive performance and exemplary commitment and excellence at work with performance award

CEO’s Note

Lunch with CEO

Antares Award

Flexible Work hours

Connect Blaze Award

Loyalty Award

Performance Award

Employee Benefits

Health Benefits

• We cover various health benefits like:

Physician feesDischarge summariesTest chargesPharmacy bills

• Special leave

Maternity leaves - 90 days of maternity leave (pre and post-natal)Paternity leaves – 3 days of paternity leave with pay

Tangible Benefits

• Provident Fund scheme to all employees. For more details <Link to careers page>

 

• Gratuity –for employees who retire and resign from the company. For more details <Link to careers page>

• Medical Reimbursement Plan that allows employees to opt for reimbursement as against the Medical allowance applicable up to 15000pa. For more details <Link to careers page>

Employee Benefits

Tangible Benefits

• Meal Vouchers provided to all employees to increase tax deductions. For more details <Link to careers page> • Perdiem covers lodging, meals, local conveyance and other incidental expenses. <Link to careers page>

• Guest House Facilities is located near Diksha office is fully furnished Guest house at Bangalore that includes- Cooking facilities Television FixturesFor more details <Link to careers page>• ESOP Policy (Employee Stock Options ), a policy recognizes the contribution of Key employees for the growth and success of the company For more details <Link to careers page> • Retirement & Pension SchemeDesigned to give long-term security in the years after employees’ service is completed. For more details <Link to benefits page>

• Performance Linked BonusBonus is given to all our employees in recognition of loyalty, performance and their value addition to the organisation. For more details <Link to benefits page>

Employee Benefits

Additional Benefits

• Medical care •Generous paid-time off• Special paid leaves for bereavement/Marriage• Web commuting / flex-hours•Employee Assistance Plan• On-site fitness centers and programmes• Work-life balance programs• Business-casual atmosphere

Growth Opportunities

• Educational reimbursement programs for business and technology-related course

• Quarterly Global Employee Meetings where we share Best practices Network Global updates

• A personalized Individual Growth Plan (IGP), which you create with your manager

• Opportunities for training

• Exciting on-the-job development opportunities

• E-Learning courses that are readily available online anytime

Busting Attrition

Employee Retention

We are known to have a very effective employee retention policies. We have deployed a very effective EWSystem.

• We provide an environment which fosters employee satisfaction. Thus enabling our employee to have a clear understanding of his work expectations

• We lay a lot of interest and importance on the quality of supervision which is critical to employee retention

• We have adopted an open door policy. Thus enabling all our employees to speak out their mind in a non-threatening environment

• We have invested heavily in SPOC (single point of contact) functionalities. This provides all employees with a personalised and centralised one-to-one and easily approachable outlet for issues or concerns

• We endeavour to keep all our employees happy. Some Methods adopted in that vein:

• Skill enhancement training given to improve performance of our key employees

• Job Rotation after a passage of time

• Regular Internal Recruitment opportunities for employees by transfer within the verticals to avoid the monotony in work

Quality of Supervision

Job Rotation

SPOC Program

Open Door Policy

Employee Satisfaction

Effective EWS

Employee Retention

Fun and Hiring

Diksha has and is making an impact in India and internationally. We welcome candidates who have the right attitude, technical brilliance and are willing team workers.

Our Hiring process is as follows- We source resumes from relevant sources Profiles are screened to match the vacancies Shortlisted candidates are documented Shortlisted candidates are reviewed technically Technically reviewed candidates are called in for a

technical interview The technical interview is followed by an HR

interview Am offer is made!

Check our Careers page to find out latest job opening

• Fun FridayFun and excitement at workEmployee engagement activities Socialise with colleagues over drinks and foodBreaks monotony Increases productivity

• Outbound training (OBT)Increase fun element in learningParticipate in team activities

Candidates Are

Sourced

Interviews

Hiring Procedures Initiated

Hiring

Fun

Way Ahead

If

CORPORATE OFFICE#69, 2nd Floor, JP-DJ Arcade,Millers Road, Bangalore 560 052Karnataka, IndiaPhone: +91 80 4333 6222Fax: +91 80 4333 6245

AUSTRALIA401/14 Shoreline DrRhodes, NSW 2138Phone+61451045975

USA3223, Route 38,Suite 202, Mount LaurelNew Jersey 08054United States of AmericaVoice: 856-206-0472

SINGAPORENo. 120, Telok Ayer Street, Singapore (068589)Phone: +65 62426533

You are convinced that Diksha can add value to your personal goals and aid career advancement.

Need more information to aid your decision making

Please contact Resource Management GroupContact No - 080 43336222Email ID - rmg@dikshatech.com