Road and Traffic Incident ManagementPresenters: Stefan Sanders (Senior Network Manager) Wayne Oldfield (Maintenance Contract Manager)Rotorua 17 -18 March

Introduction This presentation will cover:

The history of Marlborough Roads and its approach to a one network delivery

Maintenance and Operations review Historical Road maintenance contracts Network Outcomes Contact Conversion (NOC) How incident management is delivered through the NOC Incident Management – How well are we doing

Marlborough Roads is a unique office of the New Zealand Transport Agency which manages State Highways and MDC Roads as One Network. The network is maintained by using the new Transport Agency’s NOCSome History:

1989 – MDC outsourced its roading operations 1993 – Tendered Total Maintenance Management Contracts

(1st in NZ) 1999 – NZ govt considering road reform, birth of Marlborough

Roads model 2000 – Marlborough Roads office opens 2012 / 2013 Maintenance and Operations Review 2013 – Marlborough Roads is the first Road Controlling

Authority to convert the new NOC model

The Marlborough Roads Office is a NZ Transport Agency Office.The Transport Agency have a contract with the Marlborough District Council to Manage the Districts Roading Activities. This contract is known as the Local Roads Asset Management Agreement (LRAMA)This contract includes :

Funding Assisted Roading Programme Unsubsidised Roading Programme Corridor Management Transport Planning Parking

State Highway Network • 247 Km of Highways• 78 Bridges

Marlborough District Council• 874 Km of Sealed Road Network• 645 Km of Unsealed Road Network• 349 Bridges and 10 Jetties• D’Urville Island – 68km

Traffic Volumes• SH Traffic Volumes 400 – 20,000 vpd• Local Roads: High Volume Urban 8000 – 15,000 vpd 2% of the network1500km < 500 vpd

Marlborough Issues Development – Urban and Rural Forestry (excess of 2 M tonnes per annum) Viticulture- (72% of NZ wines originates from Marlborough) 24,000

hectares of vineyard, 250,000 tonnes of grapes processed.

Marlborough Issues (cont..) Aquaculture (70% of NZ Mussels and 80% of NZ Salmon) 2,800 Hectares

of marine farm in the Marlborough Sounds Tourism (Marlborough Sounds, Wineries). Gateway to both islands, Port Marlborough and Inter – Island Ferries

Natural Events: Storms/flooding/snow Earthquakes! Huge variation in climate

Understanding Our Customer Needs It is hugely important we understand our customers needs. This is not only

for delivering Levels of Service but also when it comes to dealing with incidents

Marlborough Region has a network of Ratepayers and Residents’ Groups Marlborough Roads staff meet at least once a year with all of these groups

Understanding Our Customers Needs (cont..)

Marlborough Roads staff attend the MDC Assets and Services Committee meeting

Regular consultation with local Councillors

Chamber of Commerce

Road Transport Association

Automobile Association

Police

Regular Lifelines Group Meetings and Exercises

Incident Management PRE NOC Pre NOC conversion

Marlb North and South – maintenance contracts Professional Services contract

The consultant managed incidents with the contractor on behalf of the Marlborough Roads

Marlborough Roads main function were press and stakeholder relations

M&O Review The Transport Agency reviewed its Highways and operations staff structure to

ensure successful delivery of the NOC Subsequently significant changes were needed in how the Transport Agency

would manage its future business New roles were created:

Journey Manager: ensure state highway operations provide effective and efficient end-to-end journeys, with a specific focus on moving people and freight.

Maintenance Contract Manager: ensure a consistent delivery of the NOC Network Managers: Corridor and Network Management

Highway Manager

Journey Manger

Senior Network Manger

Network Manager

Technical Assistant

Maintenance Contract Manager

Marlborough Roads Structure

NOC Conversion Marlborough Roads converted its three existing contracts

Subsequently an un incorporated JV - HEB Construction Limited and Opus International Consultants

The Emergency Procedures and Preparedness Plan: defines the roles, practices and procedures in preparation for and during an incident response event.

NOC – Incident Response Maintenance Specification section 5 and 6 Any event such as accidents, spillages, floods, fires….. Responding to crashes and other events

Typical works include: Assisting police and emergency services – TM and clean up Repairing and make safe the road assets Removal live animals and abandoned vehicles Slip removal

Incident Management to Date:

• We have managed several incidents since the conversion.

Earthquakes in July and August 2013 Several storm events on the local road network, which resulted in twenty

or so road closures and diversions Landslips

Incident Management to Date:

In August 2013 we encountered a significant earthquake magnitude 6.6 depth of 8km

The earthquake, including significant aftershocks, was centred on Lake Grassmere Roads and bridges in that area suffering significant damage.

SH 1 was closed for approximately 18hrs as a number of large slips were cleared

Bridge approaches were levelled and cracking repaired. To compound problems heavy rain following the earthquake made emergency

repairs difficult and caused additional damage, slips, surface flooding etc.

Earthquake Response 16/08/2013 Was not declared as a Civil Defence Emergency The event was managed by the Marlborough Emergency Management Team at

the MEM centre Marlborough Emergency Management operates under the “Coordinated

Incident Management Systems (CIMS)

Incident Controller

Operations

Police

Ambulance

Roads (Journey Manager)

Council Services

Marlborough Lines

Welfare

Planning Intelligence Logistics Comms

CIMS In Practice

CIMS In Practice Journey Manager based at the MEM centre communicating with Marlborough

Roads team Marlborough Roads Team co-ordinated works out in the field with the JV Journey Manager keeping Incident Controller aware of what is happening in the

field Journey Manager briefing both the Mayor and the Highway Manager for hourly

press releases

Thank You