Road Travelled…….

Nelson Mandela

Education is the most powerful weapon which you can use to change the world

What happened since?

And what are we to do now?

Prepared and presented by D RoosNational Cleaning Conference

15th April 2010

We “trained” staff and they received certificates

What about SKILLS and OPERATIONAL NEEDS?

Can they do the job?

Are we developing without career planning and gainful employment?

Skills v Obstacles & Barriers

Unskilled drivers will notbe able to avoid thepotholes

(a lack of skills slowsthem down and work

hasto be redone)

Even a skilled driver battles

to avoid potholes

(obstacles and barriers)

And………..

WHO IS TO TAKE OWNERSHIP?

The Cleaning Industry employ a large component of the unskilled illiterate of South Africa

Are we expecting the impossible from them?

• Without industry commitment and “buy in” to pro actively develop the relevant level of knowledge and skills it is not possible to deliver industry best practice standards

• Industry needs to invest as part of their commitment to development of their most important asset, employees/people!

• It is of no use to invest in state of the art equipment, environmentally friendly and green products but we omit to develop our staff to the highest level of competency in using these tools to deliver the best service

Do we want to build our businesses on a foundation to weak to meet consistent changing industry needs and demands?

Yesterday, Today, Tomorrow

Yesterday is history with valuable lessons learntOne such lesson is that not all cleaners need a full qualification

Today we have ever increasing demands and expectations from clients We should not place unskilled cleaners to deliver this world class

service We need to develop them, it is our responsibility Cleaners need to know how to do the job within their scope of

deliverables as per industry best practice and client expectations

Tomorrow's planning starts today and prepares for the next…….today

We only have today!

Driving the IndustryYesterday’s training vehicle was driven on a road unknown and dark

Small light in the tunnel was the “willingness and commitment” for someto take on this challenge

They took it upon themselves to get in the driving seat take the steeringwheel and drive the “needs” of the industry

towards skills developmentand training

This vehicle was driven on a road not yet travelled ( writing unitstandards, design and develop learning material, learner guides,

assessment tools and even became assessors )

They had a very good navigator (SSETA) who assisted with managementand guidance to overcome barriers, potholes and challenges, mistakes

were made, success tasted and eventually a foundation for the future

was laid

Driving the industry continue..Now Industry has to take control of this vehicle and move from the backseat

tothe drivers seat, taking the steering wheel and driving the vehicle on the

newlydesigned road to staff development

QCTO – OFO – Occupational directed awards & certificates – etc…….

× We cannot afford to drive on yesterdays roads and make the same mistakes.

× We cannot drive yesterdays with tomorrows vehicles today without a licensed competent, motivated driver that abides by the rules of the road

With clients as our passengers Industry needs to take ownership of thisvehicle as the map is drawn, the route is planned.

Get behind the wheel, get on route with the navigator and together wewill reach our destination

Industry knows what they want and needInput is vital to meet the needs and requirements

A vehicle is as good as its driver!

Yesterday -TodayLets tow in the past! Take the good and apply the experience, knowledge and skills gained, to shape the Cleaning Industry

Replace the old model with the new (SDA amendment)

Don’t blame the vehicle because its is no longer needed Use the same principles to “upgrade” Industry Occupational needs to be addressed with input from stakeholders Many “standards” no standard: to ensure fair and valid fit for purpose skills

development and training Training to focus on specialists with generalist knowledge and expertise In the past the objective was to train as many people as possible to get a

qualification and recognition as a professional

HOW?

WE invite you

1. To Regional Board meetings

2. To be part of task teams

3. To be part of the development process

WHY? Many changes in the landscape of skills development and training

Amendments in acts

Organising framework of occupations (OFO)

Quality Council for trades and Occupation (QCTO)

Community of Expert Practitioners (CEP)

Professional bodies (PB)

Curriculum and material design “fit for purpose” as per industry and stakeholder guidance

Strategic Framework and 10 priority areas

How does it affect your business?

JOB PROFILES TO BE ALLIGNED WITH OFO TITLES

KPA ADJUST KPA WITH PROFILE INFO

TRAINING INTERVENTIONS LEARNING NEEDS IDENTIFIED FOR SKILLS

DEVELOPMENT & TRAINING (WSP ATR)

PERFORMANCE & TALENT MANAGEMENT CAREER & SUCCESSION PLANNING,

PERFORMANCE & TALENT MANAGEMENT,

CAREER & SUCCESSION PLANNING,

RECRUITMENT & STAFF REPLACEMENT,

MOTIVATE AND RETAIN STAFF TALENT

INDUSTRY NATIONAL & INTERNATIONAL WORLD CLASS SERVICE DELIVERY & STAFF

BENCHMARKING DEVELOPMENT NEEDED

MEDIUM TERM STRATEGIC FRAMEWORK

ADOPT 10 PRIORITIES & INCLUDE AND INTERGRATE

(10 PRIORITIES) WITH COMPANY PRIORITIES

Could assist industry to: Develop job descriptions with unit standards that come from the occupational

profile of the job

Develop learner profiles for the workplace that will take into consideration corporate objectives & learning that must take place

Performance manage learners against these & pay stipend against deliverables

Improve current staff performances and measure it in a fair and consistent manner

Identify skills and knowledge gaps, address, develop the person promote from within and retain intellectual property

Retain is less costly than retrain

Did you know?

☺ The SSETA and Summit TV is recording and broadcasting the “skills showcase” of career opportunities of all industries of the Services Seta

☺ Of which the cleaning industry is one.

☺ The focus is on career opportunities for learners in school and those wanting to change careers.

☺ Interviews with captains of industry, learners, employees, stakeholders and seta management will be broadcasted on Summit TV and articles

☺ Will be published in various newspapers