robert d. youmans, director - fort...
TRANSCRIPT
Janu
ary
2015
Robert D. Youmans, Director
From the Director’s Corner
Directorate of Human Resources
In this issue:Adjutant General (AG)/Military 3 Personnel Division (MPD)
AG Project Manager 5
Army Continuing Education 6Services
Alcohol and Substance Abuse 7 Program
Total Army Sponsorship Program 8 Liaison
Soldier for Life: Retirement Services Office 8
Soldier for Life: Transition 9Assistance Program
Trainee/Student Processing 10Work Center
Personnel Strength 11Management Work Center
Personnel Services/Processing 12Work Center
Administrative Services Division 13
Personnel Operations Work 14Center
Directory 15
This article provides an overview and update regarding the ongoing requirements mandated by the Secretary of the Army to conduct an Army-wide review of the personnel and finance records for all Soldiers. Effective 1 March 2014, the Army implemented mandatory personnel and finance record reviews to meet the Secretary of the Army requirement to improve and maintain Army records data accuracy and audit readiness. To assist Record Managers (RMs) in the Military Personnel Divisions (MPDs), Brigade S1s, Battalion S1s, and other unit administrators in accomplishing this new requirement, the Army Human Resources Command developed the Interactive Personnel Electronic Records Management System (iPERMS), Records Review Tool (RRT). The RRT is the only tool authorized to conduct these mandatory personnel and finance record reviews. The reviews are conducted with the Soldier, verified by the RM, and electronically signed by both for filing in the Army Military Human Resources Record (AMHRR).
On 30 September 2014, unit RMs were required to complete the initial iPERMS finance record reviews using the RRT and to ensure all key supporting documents substantiating financial entitlements listed on the Leave and Earning Statements (LES) were web uploaded into iPERMS. In addition, since program implementation, MPDs were required to complete personnel and finance record reviews during a Soldier’s in-processing to a new duty station and prior to separation from the Army. Soldiers in an Initial Entry Training (IET) status are exempt from reviews. However, upon arrival at their first permanent duty station, personnel and finance record reviews are required to be completed for IET Soldiers during in-processing.
By 31 March 2015, unit RMs are required to complete the initial iPERMS personnel record review using the RRT. The RMs are responsible for updating and validating entries on the record brief and ensuring all substantiating documents are web uploaded to iPERMS. Following the initial finance and personnel record reviews, units are required to conduct follow-up reviews annually using the RRT.
As you evaluate the status of the record reviews within your organization, the following are some key definitions for terms related to the RRT:
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From the Director’s Corner
Director’s Corner continued:
• Record Review: The process of a Soldier and RM, or in extreme cases, only the RM usingiPERMS to ensure required finance and personnel documentation exists in a Soldier’s record.
• Soldier Present Review: Both the Soldier and RM are logged into the same workstation and conduct the review together. This is the preferred method for conducting the review.
This requires dual CAC readers on the workstation. • Independent Review: This review is conducted with the Soldier and RM at separate
workstations. This review can be conducted using the following two ways:o Concurrent: A review can be conducted simultaneously with the Soldier and RM on
separate workstations. This review can be done telephonically while both are loggedinto the review. The review will update in real time as it is being conducted.
o Non-concurrent: This enables the Soldier and RM to conduct the review at different times. The RM initiates a review (Soldier will receive email notification). The Soldier can conduct their part of the review and CAC sign with comments. Once theSoldier completes their portion, the RM can then log in and verify and complete the review.
• Soldier Unavailable Review: In extreme circumstances, the RMs can conduct the reviews without the Soldier if they are unavailable for an extended period of time. Selecting this option requires the RM to document the reason for conducting the review without the Soldier and is not to be used as a result of poor planning. For example, this may be appropriate if the Soldieris in a deployed environment with limited computer access.
• Locked Review: Once the Soldier signs the review, it is locked and no additional documents can be added to the review. (NOTE: This does not mean that documents cannot be added to the Soldier’s record in iPERMS – only that the new documents will not appear in this specific review.)
• Completed Review: A review is considered finished once the Soldier and RM have marked all documents as reviewed, added applicable comments, both have signed the review, and acknowledgement from RRT has been received.
• Review Status: There are five valid statuses as follows: o None: This status will only display if the Soldier has never had a review completed
using the RRT. o In-Progress: A review has been initiated and less than 12 months have passed since
the previous review was completed. o Overdue: The first initiated review on a Soldier becomes overdue 30 days after
initiated. Subsequent reviews are overdue 12 months from the date of the lastcompleted review.
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From the Director’s Corner
Director’s Corner continued:
o Overdue and In-Progress: A review has been initiated and more than 12 months have passed since the previous review was completed.
o Complete: A view has been signed by the Soldier and RM. The 12 month review cycle restarts.
In closing, Fort Jackson Human Resources professionals have been and will continue to be proactive in accomplishing this important task and with all players at all levels providing services to our Soldiers. Therefore, we are on track to meet the requirement for Audit Readiness and records accuracy as mandated by the Secretary of the Army. If you have any questions or need additional information regarding the requirements for completing this tasking, please contact your unit S1 and/or your major command G1. Our POC for this tasking in the Directorate of Human Resources, Military Personnel Division, Personnel Services/Processing Work Center (PSPWC), is Ms. Janice Spain, PSPWC Supervisor, at phone number 751-2753 or e-mail: [email protected].
Adjutant General (AG)/Military Personnel Division (MPD) POC: Mr. Lonnie Stinson, phone: 751-7115, or email: [email protected]
Installation Out-Processing.
On 19 Dec 14, the IMCOM Commander released Policy Memorandum 600-8-1, Installation Out-Processing. The purpose of the new policy is to ensure installations are using the out-processing module of the Installation Support Module (ISM) to efficiently manage installation out-processing. A recent study revealed that many installations and agencies were not leveraging this technology and were requiring Soldiers to physically visit many agencies that could be cleared via automation.
In 2008, DHR conducted a similar Lean Six-Sigma study to assess the efficiency of installation out-processing on Fort Jackson which revealed similar results. As a result of our study, several agencies not required in accordance with AR 600-8-1 were removed from the Soldiers’ Installation Clearance Record and Soldiers were no longer required to visit these agencies to clear. In addition, other agencies were provided access to ISM to pre-clear Soldiers. As a result of these efforts, the time, energy, and expense Soldiers spend clearing agencies were significantly reduced.
However, since the time of our initial study, some agencies may have revised their internal procedures. As a result of these revisions, the DHR is asking our supporting agencies to determine if ISM technology can be leveraged to further reduce unnecessary physical visits by Soldiers to clear their agency. For more information, the point of contact is our Personnel Services/Processing Supervisor, Ms. Janice Spain, at e-mail: [email protected] or phone (803) 751-2753.
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Information/Announcements
AG/MPD continued:
Retiree Survivors’ Guide for Benefits.
Currently, upon the death of a retired Soldier, the Casualty Assistance Center (CAC) automatically assigns a Casualty Assistance Officer (CAO) to the retiree survivor. However, due to ongoing manpower reductions/shortages and budget constraints across the Army, other installations such as Forts Benning and Huachuca have implemented the dissemination of a letter and Survivors' Guide for Benefits along with the appropriate forms to retiree survivors in lieu of automatically assigning a CAO. Based on the above information and the success of this initiative in their areas of responsibility, the Fort Jackson CAC is currently staffing a similar proposal for use in our area of responsibility. The information provided in the letter sent to retiree survivors and the Survivors’ Guide for Benefits instructs retiree survivors on how and where to apply for any eligible benefits. The CAC staff and the Soldier for Life - Retirement Services Officer (SFL-RSO) will also be available to answer any questions and assist the retiree survivor as needed. However, if a retiree survivor needs and/or requests a CAO, our CAC will assign a CAO using the installation’s current distribution procedures.
Army Regulation 600-8-1, Army Casualty Program, paragraph 6-8a, states in part, “In honor of their retired service, CACs are encouraged to provide assistance to the NOK (Next of Kin) of a retiree who dies. In cases where notification of the death of a retiree is not very timely, it may not be necessary to provide assistance in person. When contacted concerning a deceased retiree, the CAC will contact the NOK to determine the extent of assistance needed. Whenever feasible, CACs should assign a CAO to NOK (who) requests assistance. However, if a CAO is not available CACs should develop information packets to mail to the NOK containing the necessary forms and postage-paid return envelopes, along with instructions and telephone number(s) to contact for further assistance.”
The draft Retiree Survivors' Letter and Survivors' Guide for Benefits are currently being staffed for submission and installation level approval. For more information, our point of contact is the Casualty Assistance Center Supervisor, Ms. Andrea Payne, at e-mail: [email protected] or phone (803) 751-5763.
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Information/Announcements
Adjutant General (AG) Project Manager POC: Ms. Mary Jo Behney, phone: 751-7535, or email: [email protected]
Safety Information. Remember---Always Think SAFETY!
Drive Safely in the Snow. Driving in the winter means changes in the way you drive. Snow, sleet, and ice can lead to hazardous road conditions. Prepare your vehicle for the upcoming winter season with these helpful tips:
• Necessary Equipment: An emergency on the road can arise at any time and you must be prepared. Your car should have:
o A shovel o Jumper cables o Tow and tire chains o A bag of salt or cat litter o Tool kit o A properly inflated spare tire, wheel wrench and tripod-type jack
• Essential Supplies: Be prepared with a "survival kit" that should always remain in the car. Essential supplies include:
o Working flashlight and extra batteries o Reflective triangles and brightly-colored cloth o Compass o First aid kit o Exterior windshield cleaner o Ice scraper and snow brush o Wooden stick matches in a waterproof container o Scissors and string/cord o Non-perishable, high energy foods like unsalted canned nuts, dried fruits, and hard candy o A blanket, preferably woolo Drinking water (bring with you when you drive so that it does not freeze in between
trips)
• What Happens If You Become Stranded: Do not leave your car unless you know exactly where you are, how far it is to possible help, and are certain you will improve your situation.
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Information/Announcements
Army Continuing Education Services (ACES) POC: Ms. Brenda Johnson, phone: 751-7209, or email: [email protected]
Celebrated American Education Week.
Fort Jackson Army Continuing Education Center joined forces with educators from across the country to celebrate American Education Week (AEW) on 17-21 November 2014. The year’s theme was “Army Continuing Education - Army Strong, Education Stronger” which reinforced the Army’s commitment to provide quality education for Soldiers worldwide.
Fort Jackson’s Education Center and local schools hosted a variety of activities and provided information on academic programs during the week long celebration. American Education Week is a chance for us to highlight the importance of education to our Soldiers. The Fort Jackson Education Center’s staff agrees with this year’s theme-education makes us all stronger while building a stronger Army.
The AEW was a five day event focused on helping Soldiers and Family Members obtain the education that will put them on the road to future success. The celebration kick off was hosted by Midlands Technical College, our two-year on-post college, followed on Tuesday by visiting schools from across the Midlands who showed their support for AEW by hosting a reception in the lobby of the Education Center. Each visiting school showcased their programs with literature, brochures, and materials unique to their specific school. The ACES staff was on hand conducting information sessions on GoArmyEd, GIBILL education benefits, financial aid, Collegiate & Career Readiness Enhancement, and our testing services.
AG Project Manager continued:
o If you are sure the car's exhaust pipe is not blocked, run the engine and heater for about 10 minutes every hour or so depending upon the amount of gas in the tank
o To protect yourself from frostbite and hypothermia use woolen items and blankets tokeep warm
o Keep at least one window open slightly -- heavy snow and ice can seal a car shut.
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Information/Announcements
ACES continued:
American Military University Representative, Mik Williams, said, “Working on Education while you are still in the Army is extremely important.” We continued the celebration by highlighting the rest of our on-post schools: University of South Carolina (USC), Claflin and Webster Universities, each taking a day and setting up in our lobby with materials regarding their schools and programs.
The Education Center offers a variety of programs to assist Soldiers in obtaining their college degrees from associate to master’s level, and some certifications. No longer tied to the traditional classroom, Soldiers can now earn their degree through a variety of distance learning programs sponsored through our Education Center. Once degree plans are established, Soldiers can apply for tuition assistance and enroll in classes from anywhere worldwide via the GoArmyEd portal. These programs take into consideration the Soldiers’ demanding operational assignments and personal time, whether leisure or with family. For more information on any of these programs, colleges, or universities, please contact the Fort Jackson Education Center at (803) 751-5341.
Please join us as the Fort Jackson Education Center salutes American Education Week on 16-20 November 2015.
Alcohol and Substance Abuse Program (ASAP) POC: Ms. Ernestine Richardson, phone: 751-7938 or email: [email protected]
Alcoholics Anonymous (AA) Meetings.
The Army Substance Abuse Program AA meetings are held at 9810 Lee Road on Monday, Wednesday, and Friday from 0900 to 1000. Please contact the Clinical ASAP at (803) 751-6597 for additional information.
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Information/Announcements
Total Army Sponsorship Program Liaison POC: MSG Baron Hill, phone: 751-7117, or email: [email protected]
Army Career Tracker (ACT).
The process for submitting requests for sponsorship through the ACT program has been postponed until April 2015. All Army installations should continue to utilize the DA Forms 5434 until the program is fully implemented.
Sponsorship Information Reporting.
Some installations do not consistently utilize the DA Forms 5434 to request sponsorship for their departing Soldiers. Since not all losing installations submit DA Forms 5434, Fort Jackson decided to utilize the Gains Roster to annotate the sponsorship information. This initiative provides the gaining units with the necessary information to assign sponsors for their incoming personnel. With the continuous use of the Gains Roster, the sponsorship information reported by the Total Army Sponsorship Program (TASP) liaisons will be accurate. The TASP liaisons consolidate information obtained from the data received from the DA Forms 5434, Gains Rosters, and ACT program as it continues to be implemented. To ensure the most accurate sponsorship information is reported, the Gains Rosters should be updated and submitted at least monthly to the unit's Army Command (ACOM) G1 and the TASP liaisons. Once the information is received, the TASP liaisons will update the tracker to reflect the received information. This process will provide the TASP liaisons the ability to submit the most accurate and updated sponsorship information.
Soldier for Life: Retirement Services Office (SFL-RSO) POC: Mr. Gregory Fountain, phone: 751-6715, or email: [email protected]
Temporary Early Retirement Authority (TERA).
The TERA is a discretionary authority and not an entitlement. Early retirement will not occur prior to the attainment of 15 years of service on the established separation date. Application of TERA is limited to Soldiers who are denied continued active duty service with an established involuntary separation date of 30 September 2018 or earlier. The approval authority for early retirement under the provisions of TERA is the Commanding General, United States Army Human Resources Command (AHRC).
According to the TERA guidance, noncommissioned officers (NCO) who are denied continued service as a result of an approved Qualitative Service Program (QSP) centralized selection board who are serving on active duty and have completed 15 but less than 20 years of active service as of their established involuntary separation date may apply for TERA.
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Information/Announcements
SFL-RSO continued:
Also, officers who were notified by the Officer Separation Board (OSB) or officers who have twice failed selection for promotion to the next grade, including those who have been selected for, but notyet accepted selective continuation, who are serving on active duty and have 15 but less than 20 years of active service on the established separation date may apply for TERA.
Qualifying Soldiers desiring consideration for early retirement under TERA must apply. The AHRC will contact every eligible officer and NCO in conjunction with their notification through the chain of command. Two-time non-select officers will also be notified of their eligibility. For more information about TERA, visit the United States Army website at http://www.army.mil/.
Soldier for Life: Transition Assistance Program (SFL-TAP): Ms. Carolyn Andrews, phone: 751-1723, or email: [email protected]
All Soldiers completing 180 days of continuous active duty service are required to meet the Veterans Opportunity to Work (VOW) Act and Career Readiness Standards requirements. Eligible Soldiers will begin receiving transition counseling and employment assistance 12-18 months prior to transitioning from active duty or 24 months prior to retirement. Starting the process early will allow for a more meaningful and smooth transition and allows the Soldier to continue to meet his military obligations. A recent name change was initiated to reflect the Army’s directives and policies for Soldiers to Start Strong, Serve Strong, Reintegrate Strong, and Remain Strong. The program provides Soldiers with the opportunity to participate and integrate career readiness and transition into the military life cycle, thereby increasing their chances of successfully moving from military to civilian life.
Leaders are reminded that SFL-TAP demands a new way of thinking for them. “They now must not only ensure Soldier training and development to effectively meet Army mission, but also ensure Soldier development to meet career readiness throughout their military life cycle, in order to be effective when they decide to transition to civilian life.” The SFL-TAP is a commander’s program and the Soldier’s responsibility. It is a partnership of transition success.
The SFL-TAP Center provides a myriad of services that includes extensive training opportunities. Mandatory workshops and seminars include:
• Transition Overview and Military Occupational Specialty Crosswalk Workshop• Department of Labor Employment Workshop• VA Benefits Briefings• Individual Transition Plans Review and Career Track Course, Specialty courses and career tracks are available; education, entrepreneurship and career technical training.
For more information, contact your Soldier for Life: Transition Assistance Program Transition Assistance Manager, Carolyn Andrews, as indicated above.
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Information/Announcements
Trainee/Student Processing Work Center (TSPWC) POC: Ms. Dorothy Roberts, phone: 751-4422, or email: [email protected]
Hometown Recruiter Assistance Program (HRAP) Execution.
The HRAP is a voluntary recruiter assistance program that allows qualified IET graduates to promote Army service in their hometowns while in a permissive temporary duty status. The intent of the program is to allow recent IET graduates to go to their hometowns and share their experiences with their peers to connect with the target market for recruiting.
• The HRAP is a performance reward. Only physically fit individuals with an outgoing personality and positive attitude to advocate for the Army can participate.
• The normal time period for HRAP for an AIT graduate is 14 days, including travel. The first lieutenant colonel or equivalent commander in the Soldier’s chain of command is the approval authority for HRAP requests.
• The proponent for Active Army and Army Reserve HRAP is HQ USAREC, Assistant Chief of Staff, G3.
• The ARNG executes a similar program as a way for the ARNG Soldiers to interface with local communities. Soldiers approved to participate in the ARNG program will report to and be briefed by the ARNG Liaison NCO at the installation. On an annual basis, the National Guard Bureau Strength Maintenance Division provides additional information on the program.
• Special provisions may apply to HRAP conducted during the annual block leave holiday break. The HQ USAREC provides the holiday block leave HRAP policy on a yearly basis since policy may change based on recruiting mission and the capacity of recruiting stations to work with volumes of HRAP Soldiers.
For more information, please contact Ms. Roberts as indicated above or Mr. Carl Morrow, phone: (803) 751-4113, or email: [email protected].
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Information/Announcements
Personnel Strength Management Work Center (PSMWC) POC: Ms. Twyla Perkins, phone: 751-5578, or email: [email protected]
Structured Self Development Level 2 (SSD-2) and Semi-Centralized Promotions.
In accordance with MILPER Message 14-358, Structured Self Development Level 2 (SSD-2) and Semi-Centralized Promotions, effective the promotion board month January 2015, completion of the SSD-2 is required before a sergeant (SGT) attains eligibility for recommendation for promotion to staff sergeant (SSG); integration onto the SSG recommendation list. Promotable SGTs, already integrated onto the SSG promotion recommended list, were required to complete SSD-2 or Advance Leaders Course (ALC), and correspondence course (CC) no later than 8 January 2015 in order to retain their promotion list status. The Soldiers who failed to complete the minimum requirement of SSD-2 will automatically be removed from the promotion list. Promotion list removal will reflect on the promotion point worksheet and enlisted record brief.
The enlisted promotion report (AAA-294) printed in January 2015 for the February 2015 promotion board will not reflect SSD-2 eligibility requirements. Soldiers will appear as eligible prior to 8 January 2015. Commanders must ensure that each SGT meets the SSD-2 requirements by circling “Yes” for February 2015 promotion board appearance or command list integration.
For further information, please contact the Junior Enlisted Promotions at (502) 613-9013, or email: [email protected].
Point of contact for this article is Ms. Twyla Y. Perkins, Supervisor, Personnel Strength Management Work Center, as indicated above.
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Information/Announcements
Personnel Services/Processing Work Center (PSPWC) POC: Ms. Janice Spain, phone: 751-2753, or email: [email protected]
Annual Personnel Record Audits. Annual personnel record audits are now required. With the pending reduction in the size of the Army, Human Resources Command officials emphasize that the accuracy of Soldiers’ personnel records will have a significant effect on promotions, selections, and assignments. Soldier personnel records typically include the Officer Record Briefs (ORBs) and Enlisted Record Briefs (ERBs), the Reserve Component Personnel Qualification Record, official photo, and the Official Military Personnel File (OMPF).
The Adjutant General of the Army states “We are putting a lot of time and effort into what we are calling the Soldier Record Accuracy Campaign, unfortunately too many of our Soldiers wait until their next board to make updates and corrections to their record, and we have to change that culture.” Based on current recommendation, Soldiers should review/update their ERB/ORB routinely, not just when they are being considered by a board. As the Army gets smaller, some boards will use the (competitive) most-qualified selection method, rather than the fully-qualified system of the past. The Army is preparing to return to procedures used in the past that require Soldiers to audit their records annually, and confirm that the information in the file is correct. Annual record reviews normally will occur during in/out-processing, preparation for a selection board, or a unit readiness drill. The worst thing that can happen is to have a Soldier’s performance not properly represented in the file.
If none of these events occur during a 12-month period, Soldiers are supposed to review all portions of their personnel record with the assistance of their Installation Military Personnel Division utilizing the annual record review formerly called the “birth month audit”. Soldiers are urged to use the My Board File application, an online system for reviewing documents that will be seen by board members, in preparing their records for a promotion or selection board review.
The My Board File system can be accessed from the Human Resources Command homepage (http://www.hrc.army.mil/) and typically is available between 60 to 5 days before a board convenes.
Soldiers who are not pending a selection board review can audit their OMPF through Army Knowledge Online or at https://iperms.hrc.army.mil/ms/record.
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Information/Announcements
Administrative Services Division (ASD) POC: Ms. Mary Armstead, phone: 751-5335, or email: [email protected]
Keeping Publication Account Information Current.
In accordance with DA Pam 25-33, paragraph 3, unit/activity publication account holders are required, at least twice yearly, to check to ensure that information about their account is current and that account identification data such as your UIC, DODAAC, and address are correct. You should also update the information on your account when there is a change in any one of the following:
• Type of service (Section I, Block 7a).• Unit description data (Section I, Blocks 8a through g).• Classification level (Section II, Blocks 10 through 11c).• Change of address (Section III, Blocks 12a and b).
In addition, DA Form 12-R has undergone major changes. Please make your updates on the DA Form 12-R format PDF-F. The XFDL version is going away sometime around April 2015 and we are transitioning over to the new format PDF-F which is available online now at www.apd.army.mil.
For additional information, contact the Installation Publication Officer at (803) 751-5335.
Mail Clerk and Mail Orderly Training Schedule.
The following are times, dates, and locations:
• Mail Orderly: o 0900, 4 Feb 15, at 3/13th IN Regt Classroom, located at 4420 Jackson Blvdo 0900, 4 Mar 15, at 1/13th IN Regt Classroom, located at 11000 Dixie Rd
• Mail Clerk: o 0900, 10 Feb 15, at the Education Center, located at 4600 Strom Thurmond Blvdo 0900, 5 May 15, at the Education Center, located at 4600 Strom Thurmond Blvd
Registration Process and Required Documents: The following documents are required to be turned into the Installation Postal Officer located at 4400 Greene Ave., not later than the Thursday prior to the scheduled training date:
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Information/Announcements
ASD continued:
• Three signed original DD Forms 285 in typed format (not hand written); use only the last four of the SSN.• A clearance verification form signed by the commander or their appointing official (not required for Drill Sergeants).
For further information, contact Mr. Bobby Marsh, at (803) 751-4585, or email: [email protected], or Ms. Mary Armstead as indicated above.
Personnel Operations Work Center (POWC) POC: Ms. Andrea D. Payne, phone: 751-5763, or email: [email protected]
Casualty Assistance Center (CAC) Casualty Notification Officer (CNO)/Casualty Assistance Officer (CAO) Certification Training Program Extension.
The Chief of Staff of the Army has directed that the CNO/CAO Certification Training Course be extended from two days to three days. The additional training time will allow IMCOM trainers to fully cover the curriculum and incorporate active duty survivor specific training. New content includes:
• Separations (AR 635-200, Chapter 6; and AR 135-78)• Tour Stabilization (Army Directive 2012-24)• Education Benefits Information (Tuition Assistance and VA benefits)• Active Duty Service Obligation (ADSO) Waiver Process• Leave/Passes in Conjunction with a Family Member’s Death
The CACs are required to execute these training changes by the end of 2nd Qtr, FY15. Certification is valid for 12 months. Recertification can be accomplished through the casualty officer interactive refresher training on the CMAOC website, which will renew the certification for an additional 12-month period. The mandatory training is conducted by the Fort Jackson CAC once a month. Enlisted Soldiers must be a SFC or above, warrant officers must be a minimum of CW2, and officers must be a CPT or above. To schedule Soldiers for CAO or CNO training, contact Mr. Crandall at (803) 751-9900 or email: [email protected] . To take the casualty officer interactive refresher training online, visit the CMAOC website at https://www.hrc.army.mil/TAGD/CMAOC.
For more information, please contact Mr. Jerry Crandall, phone: (803) 751-9900, or email: [email protected] or Ms. Andrea Payne as indicated above.
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Directory
Director: Administration and BudgetRobert Youmans 751-3607 [email protected]
AG/MPD: Military Personnel Actions; Quality Assurance Evaluations; Interactive Customer Evaluation; Corporate Assessment Surveys; DHR Quarterly Executive Review; Special Projects Lonnie Stinson 751-7115 [email protected]
AG Project Manager: Military Personnel Division/Adjutant General Division RequirementsMary Jo Behney 751-7535 [email protected]
SFL-RSO: Retirement Applications; Orders; Survivor Benefit CounselingGregory Fountain 751-5852 [email protected]
POWC: Casualty Affairs; Line of Duty; Officer Procurement; Separations; Transition; Release from Active Duty/Discharges (IET)Andrea Payne 751-5763 [email protected]
PSMWC: Assignments; Strength Management; Drill Sergeant Management; Reclassifications; Special Duty Pay; Promotions; Reassignments; Temporary Change of Station Orders; Compassionate Reassignments Twyla Perkins 751-5578 [email protected]
PSPWC: Identification Cards; Name Changes; Personnel Records; In/Out-Processing; Statements of Service; Distribution; Congressional Inquires; Garrison Military AwardsJanice Spain 751-2753 [email protected]
TSPWC: Trainee/Student Records; In/Out-Processing; Reassignment; Army Training Requirement and Resource System; Data Entry; MOS Orders; Hometown Recruiting Assistance Program; Name Changes; Compassionate Reassignments; Assignment ExchangeDorothy Roberts 751-4422 [email protected]
ASD: Freedom of Information Act/Privacy Act Requests; Army Records Information System; Forms and Publications Manager; Military Mail Operations; Correspondence Distribution; Postal Inspections; U. S. Postal Service LiaisonMary Armstead 751-5335 [email protected]
SFL-TAP: Transition Services; Job Assistance; Small Business Seminars; Veterans Benefits Briefings; Federal Employment SeminarsCarolyn Andrews 751-6062 [email protected]
ACES: Educational Counseling; Basic Skills Education Program Instruction; Tuition Assistance; On-Post College Enrollment; Computer Labs; Digital Training FacilitiesBrenda Johnson 751-7209 [email protected]
ASAP: Prevention Education; Biochemical Testing; Employee Assistance Program; Risk ReductionProgram; ASAP Clinical Suicide Prevention ProgramErnestine Richardson 751-7938 [email protected]
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