robotic process automation summit 2017

AUSTRALIA’S FIRST ROBOTIC PROCESS AUTOMATION 2017 SUMMIT

Pre-Conference Workshops:

29 March 2017

Main Conference: 30 – 31 March 2017

Venue: Hilton Sydney,

Australia

Leveraging RPA to Reduce Cost, Improve Accuracy and Enhance Efficiency

FEATURED SPEAKERS:

Dale CliffordHead of Enterprise

Architecture, ANZ

Dan HickeyHead of Process Transformation,

National Australia Bank

Matt CarmichaelDirector Support

Services and Engagement,

Monash University

Kellie King Head of Lean,

Bupa

Rachel SwindellsProcess Consultant - Process Centre of

Excellence, Westpac (New

Zealand)

WHY YOU SHOULD ATTEND ROBOTIC PROCESS AUTOMATION 2017:

MOVE beyond cost savings to improve performance, up skill staff and real time decision making

POTENTIAL cost savings of up to 70% through RPA for streamlined processes and enhanced customer experience

UNDERSTAND how organisations can lower costs, increase operational efficiency, performance and accuracy of transactions to create a competitive advantage

EVALUATE the applicability of RPA to your specific organisational needs, and how it can increase efficiencies in your front and back office

DEVELOP change management initiatives to ensure organisational buy in and smooth RPA deployment

SUPER EARLY BIRD SPECIAL

Book now and save up

to $700!*

A Business Leader's Guide to Building the Case for Robotic Process Automation

Beginners Guide to RPA – Running a Pilot Program through to Embedding RPA into Enterprise Operations

Co-located with: Researched & Developed By:

AWORKSHOPS

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Exhibitor:

Chiefs/ Heads of/ Directors and Managers of:n Automation n Business Services/ Operation n Shared Services/ Finance Shared Services n Business Transformationn Process Transformation/ Process Improvement

WHO WILL YOU MEET?

Event Sponsor:

T: +61 2 9229 1081 n E: [email protected]

David Thurkle Business Transformation Executive – Robotic Process Automation, Former National Australia Bank

FEATURED SPEAKERS:

Simen Munter Robotic Process Automation Evangelist, Former ANZ

Luther Uthayakumaran Corporate Strategy, Sydney Water

Rachel SwindellsProcess Consultant - Process Centre of Excellence, Westpac (New Zealand)

Dale Clifford Head of Enterprise Architecture, ANZ

Andrew CrawfordChief Information Officer, Ambulance Service of NSW

Matt Carmichael Director Support Services and Engagement, Monash University

Dan Hickey Head of Process Transformation, National Australia Bank

Pauline Farrell Director - Education Leadership and Student Experience, Swinburne University

Kellie King Head of Lean, Bupa

Tim Plenderleith Market Director - Manufacturing, Aurecon

Mark Griep former Head of Business Process Management,Lendlease

Rita Newman Head of Strategic Performance, ANZ

Dr. William Yeoh Co-Director, IBM Centre of Excellence in Business Analytics, Deakin University

Ross Chirnside CFO, healthAlliance (New Zealand)

Potential Impact of RPA on Organisations:QUICK FACTS

¡ Up to 47% of organisational tasks can be automated using RPA ¡ Boosts workplace productivity through reducing processing

time by up to 40%¡ 55% of executives plan on using RPA, machine learning and AI in the near future ¡ Salary costs could be reduced as much as by 50%¡ 26% increase in revenue per employee and reduction in enterprise operating costs by 10% ¡ Robotic automation tools are up to 65% less expensive

than offshore-based full time employees


Dear Colleagues, Many are calling the rise of Robotic Process Automation (RPA) and artificial intelligence (AI) the ‘fourth industrial revolution’. The rise of robotic process automation in Australia is forecasted to transform up to 60% of work tasks in the management, business and financial sectors by the year 2020. With that in mind, IQPC is launching Australia’s first Robotic Process Automation Summit, taking place at the Hilton Sydney on the 30 – 31 March 2017.

Robotic process automation is no longer hype –1 in 3 organisations are intending to use robotics, and 25% of larger organisations are already using RPA. With RPA the tedious, mindless, repetitive and rules based tasks can be automated to be done by software robots so that employees move up to higher value tasks with more complicated responsibilities.

Robotic Process Automation Summit will be focused on providing key tangible takeaways that you can take back to your organisation and implement. Get the answers to the questions that have a direct impact on your ROI:

�� How is RPA different from automation and how can you go?

��Is RPA a right fit for my organisation? Which process can be transformed?

�� How will RPA impact my current service delivery models?

�� How do we govern this technology and how do job profiles change?

BOOK TODAY AND SAVE UP TO $700!*To reserve your place, simply call Andy Brownscombe T: 02 9229 1081or Email: [email protected]

If you’ve ever asked the question ‘why isn’t that automated?’ then its highly likely RPA can help you. I look forward to seeing you in March.

Buddhini EkanayakeSenior Conference ProducerRPA 2017

CONFERENCE DAY ONE

8:30 Coffee & Registration

9:00 Conference Opening – Remarks from the Conference Chairperson

9:10 Deciding on the Most Appropriate Owner for Robotic Process Automation RPA has the potential to deliver efficiency gains across

any process, which is high volume, definable, and repeatable. This means that it can be deployed to great effect across the entire organisation, be it HR, Finance, Shared Services, Customer Service or Mortgage Processing. With that in mind, this panel discussion will focus on:

n Should each functional head be responsible for their individual RPA deployment?

n Should RPA be developed as a shared capability? n How can the business work effectively with IT to ensure the benefits of RPA are realised?

Panelist: Simen Munter Robotic Process

Automation Evangelist, Former ANZ

Dan Hickey Head of Process

Transformation, National Australia

Bank Ross Chirnside CFO, healthAlliance

(New Zealand)

Mark Griep former Head of

Business Process Management ,

Lendlease

9:50 Robotic Process Automation as the Key to Continuous Cost Reductions and Process

Improvement at Westpac New Zealand Organisations are always looking for ways to achieve

greater operating efficiencies, improve processes, reduce costs and support growth. Westpac NZ, has implemented a RPA concept which has internal capability to continuously deliver as well as for being a platform for future strategic planning. In this session, Rachel will discuss their journey and explore RPA capabilities for reducing cost.

n Exploring how automation continuously drives value and unlocks trapped cash

n Avoiding high costs and common pitfalls associated with integration challenges

n The extent of value add to business when reducing thousands of hours of repetitive manual tasks

n Taking your automation to the next level – gaining control over processes and time for strategic value add tasks

Rachel Swindells Process Consultant - Process Centre of Excellence,

Westpac (New Zealand)

10:30 Speed Networking

11:00 Morning Tea

11:30 Demystifying Robotic Process Automation and Entering the Uncertain World of Robotics for Improved ROI, Greater Efficiency and Value Added Support Functions

There are so many grey areas when It comes to robotics and many executives are grappling with the idea of implementation, unsure of the exact benefit, logistics of implementation, and ROI. This half hour will open the dialogue to better understand what your peers are doing with regard to RPA, their future strategy,

and how much ROI they have realised. n Challenges and outcomes of successfully running an

RPA pilot program, implementing RPA into existing infrastructure and taking full advantage of RPA potential

n Best practise for transforming your back office from transactional to value-add organization by becoming an RPA thought leader and knowledge partner internally and change your profile by adding more valuable work

n Internal and external stakeholder expectation and change management

Panelists: Dr. William Yeoh Co-Director, IBM

Centre of Excellence in Business Analytics,

Deakin University

David Thurkle Business Transformation Executive – Robotic Process Automation, Former National Australia Bank

Luther Uthayakumaran Corporate Strategy, Sydney Water

12:10 TBA

12:50 Lunch Break

1:50 Bupa’s Organisational Transformation Journey in order to align RPA with Manual Process for Effective Resource Utilisation

Bupa is transforming as an organisation and developing a blueprint as to how it can align RPA with manual work to free up resources. Using three main methodologies; human centred design, agile and lean, it is constructing a model that will thoroughly assess all processes before introducing new technology, then removing all waste, variation, and understanding the value added benefits for the customer.

n Stripping out all inefficiencies before introducing RPA n Designing and aligning process for easy technology

integration n Evaluating the next steps in Lean Six Sigma to get

your organisation ahead of the game n Valuing linkage between processes and departments that can improve your process

initiatives n Promoting cultural shifts within your organisation to develop your staff for any new goals/processes

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Thursday, 30 March 2017


n Achieving measurable excellence not only internally but for processes involving customers


2:30 Impact of Robotic Process Automation on Outsourcing Relationships due to Increased Efficiency and Usability

Given Robotic Process Automation and other readily available automation technologies are on the rise, and the fact that RPA not only reduces the cost of labour but also has the ability to produce better quality work allowing employees to focus on higher value tasks. RPA is shifting the value proposition of BPOs, and understanding what potential this has for your organisation is critical if you are to take full advantage of the change.

n Rapid growth of RPA redefining sourcing models and service delivery strategies

n Weighing up the costs and ROI: where have organisations seen the most benefit and with RPA, is this set to change, and how long will we wait?

n Weighing up salary costs and headcount – outsourcing vs in house automation

Panelists: David Thurkle Business

Transformation Executive

– Robotic Process Automation,

Former National Australia Bank

Ross Chirnside CFO, healthAlliance (New Zealand)

3:10 Streamlining Aurecon's Supply Chain through Robotic Process Automation in Order to Generate Value and Ensure Quality

Aurecon, a leading global manufacture fundamentally in the food and beverages industry, has been implementing robotic process automation in order to minimize cost to progress forward into the future along with their consumers. In this session, Tim will discuss their RPA journey has exceeded expectations and has been able to reduce labor costs to a small component.

n Understanding future consumers and the global market place for RPA implementation

n RPA as a tool for quality and data control for consistent results and differentiation in cost

n Real evidence based outcomes to generate value

Tim Plenderleith Market Director - Manufacturing, Aurecon

3:50 Afternoon Tea

4:20 Monash University’s RPA Journey: Understanding which Processes Lend Themselves to Robotic Process Automation for Meeting Specific Business Needs

The obvious processes for RPA are the highly repetitive tasks, which have been impacting the ability of staff to focus on high value tasks. However, more advanced organisations are increasingly deploying RPA in more complex and valuable transactions. The expectation of removing headcount or adding time to an FTE’s overloaded plate is too tempting not to consider the benefits of RPA. This session will look at which functions or processes naturally lend itself to automation as well as those not so obvious processes.

n Examining which high volume transactional process can be executed by RPA and how to determine which ones will need automation down the line

n Discuss how RPA can be leveraged not only as a labor reduction tool but one that frees up time for higher value tasks

n Improving client experience at the front end along with back office efficiencies

Matt Carmichael Director Support Services and Engagement, Monash University

5:00 Champagne Roundtable Discussion – Preparing for the Future through Up skilling Staff in order to Maximise the Impact and ROI of Robotic Process Automation

The skillset of the retained organisation will be significantly more capable than that which it leaves behind. However, concerns over job security is ever present as automation becomes widely adopted and according to a Digital Trends survey robots have the potential to replace up to 5 million jobs by 2020. Such a drastic workforce shift leads to social implications, which need to be addressed through up-skilling and cultural changes.

n Allowing RPA to handle low level tasks and equipping staff with skills such as critical thinking for new roles

n Creating an innovative business culture and encourage technological advancements

n Allowing employees to leverage their knowledge and skills in a way that can't be automated

5:40 Conference Closing – Remarks from the Conference Chairperson

5:50 Networking Drinks

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CONFERENCE DAY ONEThursday, 30 March 2017


8:30 Coffee & Registration

9:00 Conference Opening – Remarks from the Conference Chairperson

9:10 International Keynote (TBA)

9:50 Scaling RPA Capabilities Across the Organisation at ANZ for Realising Greater Benefits

With a couple of hundred robots, ANZ is now formalising the next step in RPA to build broader capability in order to be scalable across the organisation. Reengineering and simplifying process has been a critical element in the deployment of RPA. It has been running pilot programs in all areas of the business, but work is most advanced in its finance department, HR, payments and mortgage processing. In this session Dale will delve in to ANZ’s journey

to date as well as examining their biggest hurdles.

Dale Clifford Head of Enterprise Architecture, ANZ

10:30 Morning Tea

11:00 Leading Teams through RPA and Digital Disruption The skillset of the retained organisation will be

significantly more capable than that which it leaves behind. However, concerns over job security is ever present as automation becomes widely adopted and according to a Digital Trends survey robots have the potential to replace up to 5 million jobs by 2020. Such a drastic workforce shift leads to social implications, which need to be addressed through up skilling and cultural changes. This session will address how RPA and automation:

n Can enable employee transformation not just replacement

n Can allow employees to lead the disruption, not be passengers of disruption

n Requires a new leadership challenge that organisations need to address

Rita Newman Head of Strategic Performance, ANZ

11:40 How to Determine when it’s the Right Time to Apply RPA into Enterprise Functions and Process Management Framework

Thus far we have looked at deciding, implementing and managing change during RPA deployment. This panel discussion will bring together thought leaders within the RPA field to discuss WHEN the time would be right to deploy RPA and streamline back office processes so to increase productivity and cut down costs.

n Debate the best timeline for implementing RPA initially

n Introducing automation to a new function and or department n Define a step by step plan of action on the various

stages of implementation, management and growth

Panelists: Dale Clifford Head of Enterprise Architecture, ANZ


Mark Griep Head of Business Process Management, Lendlease

12:20 Lunch Break

1:20 Robotic Process Automation Barriers to Implementation and Critical Success Factors

The opportunities from implementing robotic process automation is non limiting, and can be applied across the orgranisation ranging from HR, to customer service to finance to operations. 70% to 80% of rules based processes can be automated. In this session Dr William will discuss the barriers to RPA implementation as well as the critical success factors.

Dr. William Yeoh Co-Director, IBM Centre of Excellence in Business

Analytics, Deakin University

2:00 Governance, Compliance, Roles and Responsibilities when Implementing Robotic Process Automation

Change is never easy. There are always unforeseen difficulties when you start on a new path. Implementing and deploying RPA will come with it’s own unique challenges and obstacles. This panel discussion allows participants to discuss the realities, keeping in mind that things don’t always run as planned. With automation reducing the human processes and activities, governance and compliances needs to be revaluated within the service delivery model.

n Challenges associated with designing governance and compliance structures which are completely transparent

n Roles, responsibilities and job security – outsourced RPA vs in-house RPA

n Technology limitations – realizing that there isn’t a one size fits all solution to automation

Panelists: Luther

Uthayakumaran Corporate Strategy, Sydney Water

Andrew Crawford Chief Information

Officer, Ambulance Service of NSW

2:40 Afternoon Tea

3:10 Preparing for the Future through Up skilling Staff in order to Maximise the Impact and ROI of Robotic Process Automation

Automation, dubbed as the forth industrial revolution is set to fundamentally reshape business activity – including workforce development. There is a high probability that 40 per cent of Australia’s workforce, more than five million people, could be replaced by

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CONFERENCE DAY TWOFriday, 31 March 2017

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automation within the next 10 to 20 years. Such a drastic workforce shift leads to social implications, which need to be addressed through up skilling and cultural changes. In this session, Pauline will discuss the way in which we can reshape our workforce including the challenges we will be facing.

n Allowing RPA to handle low level tasks and equipping staff with skills such as critical thinking for new roles

n Creating a innovative business culture and encourage technological advancements

n Allowing employees to leverage their knowledge and skills in a way that can't be automated

Pauline Farrell Director - Education Leadership

and Student Experience, Swinburne University

3:50 Solutions Clinic : Solutions clinics are designed to give participants

strategies and tools to deal with their most pressing challenges.

The room will split into tables, where each table member will share their biggest challenge, before collectively deciding which issue to investigate in more detail.

The table will then elect a facilitator/note taker who will record the topic being explored and the ideas of the table.

4:30 Conference Closing – Remarks from the Conference Chairperson

4:40 End of Conference

CONFERENCE DAY TWOFriday, 31 March 2017

NETWORKING AND INTERACTIVITY – THE IQPC EVENT EXPERIENCE EXPLAINEDThis is not a mass participation event, featuring hundreds of attendees. This event is a tightly focused networking, business development and learning platform for senior executives.

The conference experience has been specifically designed to increase the opportunities for collaboration and networking courtesy of formats like speed networking, solutions clinics, interviews and debates.

We encourage you to bring your business cards, actively participate in the interactive learning and networking sessions, reflect on your current commercial challenges and leverage the event to identify new high value relationships and tangible business solutions which you can implement when you are back in the office.

WHY YOU SHOULD SPONSOR OR EXHIBIT AT

Gain preferential access to the senior executives in your target market and demonstrate your newest products

For more specific details of sponsorship and exhibition packages, please call on: (02) 9229 1050 or email: [email protected]

Meet decision makers face-to-face to leverage your product and brand building

Establish strong relationships and make proposals to potential customers

Demonstrate your expertise and product excellence


Robotic Process Automation (RPA) provides the technology to transform your business at scale. You've heard about its considerable benefits from your IT development department, service providers and the media. Undeniably your next business plan must include an automation strategy for improving business processes, but how do you know which of the RPA tools available will best support your business needs?

As a business leader you understand that a strong business case is one that can demonstrate significant value to the entire organization and not just one department or entity. How you leverage your RPA strategy is critical to gain buy-in from upper management and can even be the deciding factor. Keeping this in mind, look for multi-faceted solutions that offer a wider range of automation solutions and cover more automation processes – enabling you to show RPA's full impact and worth to the organization as a whole.

Key learning outcomes:n Exploring the key elements to gaining buy in and trust

from stakeholders n Establishing the true value of your project ensuring clear

and transparent guidelines for ROIn Setting up KPI’s to measure your progress and

performance of RPA deployment n Creating a true end-to-end solution to support

a multi-functional channels and ability to scale across the organisation

Facilitator: TBC

The first steps are always the hardest. If you’ve been thinking of getting your RPA journey off the ground then this interactive workshop is for you. With service level expectations rising and budgets tightening, companies are constantly looking for ways to become more efficient while improving customer satisfaction. This workshop will look at how and when to launch RPA initiative in order to optimize return.

This is a step by step guide workshop in how to weigh up the benefits and disadvantages of pressing forward with robotics; a tick list of what you should be assessing. This workshop will provide critical knowledge required to implement Robotic Process Automation initiatives successfully.

Key learning outcomes:n What is RPA, potential approaches to RPA and benefits n How RPA works within an organisation n Identifying risks associated with RPA and how they can

be managed n Planning a successful RPA imitative, proof of concept

and launching RPA n Building long term effective governance

Facilitator: TBC

BBeginners Guide to RPA – Running a Pilot Program through to Embedding RPA into Enterprise Operations

WORKSHOPSWednesday, 29 March 2017

AA Business Leader's Guide to Building the Case for Robotic Process Automation

ABOUT OUR SPONSOR:

Reveal Group specialises in helping clients to quickly and cost effectively transform their operational performance. We are advancing the possibilities of Operational Excellence programs with our industry-leading experience, innovative software and unrivalled expertise, particularly in the field of Robotic Process Automation.

We leverage the integration of proven workforce management solutions with robotic process automation to quickly identify, quantify, prioritize and realize the maximum benefits associated with combining a human and virtual workforce.


Register Early & Save!

oREGISTER ME for Robotic Process Automation 2017 PLUS: o Workshops: oA oB

QUICK and EASY WAYS to REGISTER

FAX +61 2 9223 2622

WEBSITE www.roboticsautomation.com.au

MAIL IQPC, Level 6, 25 Bligh Street, SYDNEY NSW 2000

NOTE: PAYMENT IS DUE WITHIN 7 DAYS FROM REGISTRATION TO SECURE YOUR PLACE. Registrations received without payment or a Government PO will incur a processing fee of $99+GST = $108.90 per registration. Payment prior to the conference is mandatory for attendance. Payment includes lunches, refreshments, a copy of conference presentations via FTP website or workbook and all meeting materials. If payment has not been received two weeks before the conference, a credit card hold will be taken and processed. This card will be refunded once alternate payment has been received.

PRIVACY - YOUR CHOICEAny information provided by you in registering for this conference is being collected by IQPC and will be held in the strictest confidence. It will be added to our database and will be used primarily to provide you with further information about IQPC events and services. By supplying your email address and mobile telephone number you are agreeing to IQPC contacting you by these means to provide you further information about IQPC products and services. From time to time IQPC may share information from our database with other professional organisations (including our event sponsors) to promote similar products and services. Please tick the box below if you do NOT want us to pass on your details.To amend your current details, advise of duplicates or to opt out of further mailings, please contact our Database Integrity Maintenance Department,Level 6, 25 Bligh Street, SYDNEY NSW 2000. Alternatively, email [email protected], call 02 9229 1028 or fax 02 9223 2622.

¨I do not wish to have my details made available to other organisations

IQPC CANCELLATION AND POSTPONEMENT POLICY: FOR DETAILS OF IQPC’S CANCELLATION AND POSTPONEMENT POLICY PLEASE VISIT: www.iqpc.com.au© 2016/2017 IQPC ABN 92 071 142 446 All RIGHTS RESERVED. The format, design, content and arrangementof this brochure constitute a copyright of IQPC. Unauthorised reproduction will be actionable by law.

STANDARDPACKAGES

SUPER EARLY BIRD*Register & pay by27th January 2017

EXTRA EARLY BIRD*Register & pay by17th February 2017

EARLY BIRD*Register & pay by10th March 2017

STANDARD PRICE

Conference + 2 WorkshopsSAVE AUD $700

$3,999 + GST = $4,398.90SAVE AUD $400

$4,299 + GST = $4,728.90SAVE AUD $100

$4,599 + GST = $5,058.90$4,699 + GST = $5,168.90

Conference + 1 WorkshopsSAVE AUD $700

$3,599 + GST = $3,958.90SAVE AUD $400

$3,899 + GST = $4,288.90SAVE AUD $100

$4,199 + GST = $4,618.90$4,299 + GST = $4,728.90

2 Day ConferenceSAVE AUD $700

$2,999 + GST = $3,298.90SAVE AUD $400

$3,299 + GST = $3,628.90SAVE AUD $100

$3,599 + GST = $3,958.90$3,699 + GST = $4,068.90

¨ Please send me _______ set(s) of AUDIO COMPACT DISCS and PRESENTATIONS CD at $878.90 ($799 plus GST) or $603.90 ($549 plus GST) Presentations CD only

¨ Please keep me informed via email about this and other related events

2 WAYS TO SAVE!

Book early for HUGEEARLY BIRD savings.

Book as a TEAM,save & benefit as a team.

* Payment not made at the time of registration will be subject to a $99 service charge.* All 'Early Bird' discounts require payment at time of registration and before the cut-off date in order to receive any discount.* Discounts do not apply to vendors/solution providers. IQPC reserves the right to determine who is a vendor.* Any discounts offered (including early bird and team discounts) are subject to availability and require payment at the time of registration.* All discount offers cannot be combined with any other offer.

ACCOMMODATION

HOW TO REGISTER

Hilton Sydney, NSW, Australia is the official venue for Robotic Process Automation 2017, and we have negotiated special rates for attendees of this event.

To take advantage of these rates, contact the hotel and quote: IQPC or go to www.roboticsautomation.com.au and click on the Venue and Accommodation page for a direct link to rates.

WHEREHilton Sydney, NSW, Australia488 George St, Sydney NSW

P: (02) 9266 2000

W: www.hiltonsydney.com.au

WHEN?30-31 March 2017

WHERE & WHEN?TEAM DISCOUNTS

• Convert team learning into practical business strategy• An exclusive private meeting & networking space• VIP registration, conference seating and networking support.

To qualify:Register a team of 7 or more delegates to the conference at the standard conference rate**

You receive:• Exclusive full-day use of a private room within the conference venue• Networking support & facilitated introductions from the IQPC team throughout the event• Morning and afternoon refreshments catered• VIP registration & conference room seating Availability – 2 only per event* (Not available for service providers) **(No discounts can be applied)

BOARDROOM TEAM PACKAGE*(P

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POSITION

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ORGANISATION

ADDRESS

[FIRST NAME]

[FIRST NAME]

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[FIRST NAME]

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PLEASE CHARGE o American Express o Visa o MasterCard o Diners Club

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Pre-Conference Workshops: 29 March 2017 Main Conference: 30 – 31 March 2017 Venue: Hilton Sydney, Australia

TELEPHONE +61 2 9229 1081

EMAIL [email protected]

IQPC recognises the value of learning in teams. Take advantage of one of these special rates:

�Register a team of 2 to the conference at the same time from the same company and receive a 5% discount

�Register a team of 3 to the conference at the same time from the same company and receive a 10% discount

�Register a team of 4 or more to the conference at the same time from the same company and receive a 15% discount

� Register a team of 6 or more to the conference at the same time from the same company and receive a 20% discount � Register a team of 10 or more to the conference at the same time from the same company and receive a 25% discount

� Ask about multi-event discounts. Call Andy Brownscombe T: +61 2 9229 1081 or Email: [email protected] for more detailsPlease note: Only one discount applies

To reserve your place at Robotic Process Automation 2017, call Andy Brownscombe T: +61 2 9229 1081 or Email: [email protected]

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