At Rocket Jones, we listen carefully, encourage collaboration,

build trust, and forge long-term relationships. Join us as a

long-term partner and bring your dreams to life!

Rocket Jones specializes in custom web and mobile applications. Each application is unique,

just like each customer. But no matter what the application is or who it’s for, there is one

constant: our proven 4-Stage Process.

We’ve been around for 15 years, so when you partner with Rocket, you get extensive team

experience, encapsulated into a time-tested process that reduces stress and guarantees

success. Our 4-Stage Process means we understand what you need, you get what you want,

and you’re involved throughout the entire project. The 4-Stage Process delivers solutions

that give you an edge in your industry. Each Stage includes detailed steps that guarantee a

polished final result.

During this stage, we take the time to get to know you and your company, and learn about

your story. We ask questions, listen, and work to understand what you are trying to achieve.

• Review existing data. We roll up our

sleeves, dig in, and review all existing

information and data. We don’t ignore

the work you’ve already done—after all,

you know your customers and challenges

better than we do!

• Gather information and conduct

interviews. We get to know your team,

your department, division, or company

through questionnaires, meetings, and

one-on-one interviews. The more people

we talk to, the better insights we gain.

• Shadow the intended users. Sometimes

our customers are contemplating

changing an existing process or migrating

to a new application. In these situations,

we can observe your employees or

customers in action and then make

recommendations for automation or

improved efficiency.

• Identify platforms and technology. We

discuss any technical requirements you

might have and help you determine what

would best serve you: a native mobile app,

a cross-platform mobile application, or a

desktop-based web application.

• Identify specific needs. Once we’ve learned

about your unique vision or specific

challenges, we recommend solutions for

what we believe will make the best initial

implementation.

STAGE 1: EXPLORE + IMAGINE

PROVEN 4-STAGE PROCESS

• Design necessary data structures. We do

the under-the-hood work to define the

underlying database structures and data

sources, and we plan for future growth

opportunities.

• Create wireframes. We show you our ideas

in simple pictures to help you visualize

what will eventually go on the screen. As

the vision for the project takes shape, we

continue revising the wirefames to further

align with your expectations.

• Write user stories. If necessary, we

document the stories of people using the

application and what need it fills. Their

tasks drive our design and development.

• Develop interaction diagrams. These flow

diagrams walk you through how the user

will interact with the product every step

of the way. They give you a real feel for the

user progression and allow you to make

sure every action is accounted for. This is

especially useful with complex applications

that can be used in many ways.

• Conduct rapid prototyping. If a static

wireframe isn’t enough, we use interactive

tools that walk you through key tasks to

get a sense of the user experience. These

prototypes demonstrate basic functionality

and give you a feel for the application.

STAGE 2: PLAN + SKETCH

Just as an architect creates a blueprint for a custom home, we build a blueprint for your custom

software based on what we learn during Stage 1. The blueprint may include visually compelling

wireframes, realistic user stories, and a clear technical description. During this stage, we work

closely with you, sharing ideas and collaborating back and forth. By getting everything on paper,

you know exactly what to expect!

“ Of all their

great qualities,

collaboration is

probably the top

one for Rocket

Jones. They know

how to juggle

business needs,

user experience,

and our vision.

Plus, they are

incredibly adept at

understanding the

impact of one on

the other.”

Tim Creasey

Chief Development

Officer, Prosci

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STAGE 3: BUILD + TEST

STAGE 2: PLAN + SKETCH STAGE 3: BUILD + TEST

Because of the hard work we’ve done together in Stage 2 of our process, we now have an

approved design and clear technical description of the application, down to every button

and click. Like the custom homebuilder, we are now ready for construction.

• Write code. Our highly experienced

development team is made up of technical

engineers who follow industry standards

and best practices to make sure the code

we write is robust, secure, and scalable.

• Conduct user testing. We make sure

real people walk through every screen,

every menu, and every button click as

they perform real-world tasks with your

software.

• Perform automated testing. To ensure

all critical sections of the code are

tested when changes occur, we develop

automated programs to test key areas of

the software as requested. Automated

testing gives you peace of mind knowing

that the most business-critical aspects of

your application will work today, and will

continue to work as your software grows

and changes.

• Hold usability tests. When requested,

we bring in people who represent your

audience to try out the software on real

activities and identify any usability issues.

We want your software to be easy to use

from day one.

• Analyze feedback and refine code.

We spend time and energy to get the

blueprint right during Stage 2 of our

process. However, we’re prepared for the

unexpected. For example, maybe you

discover that a prior assumption doesn’t

work when translated to the screen, or run

across something that just doesn’t “feel”

right. We work with you to find a solution

and then prioritize these enhancements to

keep your project moving toward a timely

launch.

• Launch the product. We’re right here

beside you to ensure a smooth, successful

launch—whether it’s a big release to the

public, or a soft launch to a small, internal

group of beta users.

“ Rocket Jones was

very diligent about

working with

us, one on one,

making sure they

addressed our

needs. Their service

is outstanding and

their people are

wonderful to work

with!”

Tim Wilder, Service

Development Manager,

Transfort

STAGE 4: SUPPORT + SCALE

Once the finished product is in your hands, we continue our partnership with you to ensure

future success.

• Provide hosting. We provide hosting

options to both small and large clients. We

provide safe, stable, and scalable servers

housed in state of the art data centers for

your data and applications.

• Provide ongoing support and

maintenance. We are your trusted

partners. We pride ourselves on giving you

superior support by answering questions

and fixing bugs for 60 days beyond the

date of your software launch. After that,

we continue to back your team by offering

a variety of services that help you support,

plan for, and maintain the long-term

health and growth of your application.

• Monitor performance. We can also

regularly monitor your application’s

high-level performance. We look at things

like CPU usage, memory usage, and

performance. This process helps identify

potential issues that can arise as your

application grows. Plus, we can help you

scale by testing how your system would

perform in situations where 10 or 100

times the number of estimated users

accessed your application.

• Explore future enhancements. What

happens months down the line as you find

success and discover you need additional

features? We’re there for you. As your

trusted partner, we’re available to share

our insights, examine your pain points, and

evaluate new ideas you may have.

• Schedule technology updates. Software

never rests. Technology gets old, and

the next thing you know, a new version

of iOS or Android has been released or

the supporting framework for your web

application requires an update. To ensure

that supporting technology is always

up-to-date, we deploy security patches,

minor updates, and major updates to the

underlying software that supports your

application.

Rocket Jones Interactive | 204 Walnut Street, Fort Collins, Colorado 80524 | 1-970-482-5790 | info@rocketjones.com | www.rocketjones.com

Rocket Jones’ 4-Stage Process takes you from your vision to success. Our experience, collaboration, and support make us an easy choice for your next project. Visit our website, send an email, or give us a call to find out more.