8/14/2019 Rogers Android

1/17

8/14/2019 Rogers Android

2/17

WhoWeAre PuleenPatel

So/wareArchitect&Developer AndroidSuper-user Long-

8/14/2019 Rogers Android

3/17

AcknowledgingRogers

TooktheleapandwasfirstinbringingAndroidtotheCanadianmarketbeforeanyofthecompe

8/14/2019 Rogers Android

4/17

WhatisAndroidtoRogers?

8/14/2019 Rogers Android

5/17

CommunityPercep

8/14/2019 Rogers Android

6/17

WhatAndroidIsToUs

Minicomputer;Allencompassing(Applica

8/14/2019 Rogers Android

7/17

WhatAndroidIsToUs

Openplaormforapplica

8/14/2019 Rogers Android

8/17

Rogers&Android...TheRoadtoHere

Rogershasengenderedill-willtowardsitsbrandwithpoorunderstandingandhandlingofAndroid.

HTCDream&Magiclaunchatthesame

8/14/2019 Rogers Android

9/17

Rogers&Android...TheRoadtoHere

RogersandHTCstartafinger-poin

8/14/2019 Rogers Android

10/17

RogerscomesthroughforMagicandDreamowners...finally. A/ercon

8/14/2019 Rogers Android

11/17

TheRogers911Bug

WhilepreparingtheupdatesfortheDreamandMagic,HTCandRogerssuddenlyseemtodiscoverthe911bug,leadingtotheRogers911BugFixFiasco

Rogerswarnscustomersviatextmessageandinforumsabouta911buginAndroid. Rogersannouncesafixisavailableasapartofthepromised1.5update(withSenseUI

forMagic)andthatifusersdonotupdatebyJan24,theywilllosetheirdataconnec8on!

Whoops!TheupdatedoesntworkwithWindows7,MacOS,orLinux.RogersandHTChavetofindawork-around.

Newissuesarisea/ertheupdate,includinglossofBluetoothfunc

8/14/2019 Rogers Android

12/17

WhatAndroidUsersWant

Allupdatesthatphonesareknowntosupport G1cansupport1.6 Magiccansupport2.1 LGEveSamsungGalaxySpicacansupport1.6 SonyEricssonwillevolveto?

Controlovertheirphones Abilitytorootthephone Abilitytoinstallappswhicharemoreusefultousers Portability Upgradability DefinedOSupgraderoadmap MyPhonewhichIboughtsoIcandowhatIwantwithit.

8/14/2019 Rogers Android

13/17

Recommenda

8/14/2019 Rogers Android

14/17

Recommenda

8/14/2019 Rogers Android

15/17

Recommenda

8/14/2019 Rogers Android

16/17

HowWeCanHelpRogers

Wearethepower-userswhousethesedevicestodomorethanwhatanaverageconsumerwoulduseitfor.

Wecanprovideexper

8/14/2019 Rogers Android

17/17

InClosing...

Rogersisgoingintherightdirec