role negotiation at bokaro
TRANSCRIPT
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BY-
Ritu gupta
Prachi
Shivangi gupta
Shandya pal
Reenu singh
Priyanka garg
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Poor record keeping
For all problems blame others
Ad hoc decisions
Incomplete claim files for PF/Gratuitypayment
Asking for pay -slips in support of claims
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Error in payments
No communication to other departments
Raising superficial objectives regarding
eligibility for payment in compensation cases
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At the end , a dialogue was held with the topmanagement , consisting of the MD, ED,OCM.The top team promised their full support in the
implementation of the commitments andrecommendations . The task force wasconstituted to ensure implementation with in15 days. It was decided to review the
implementation after 2 months and report .
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What is the advantage of dialogue of topmanagement in role negotiation exercise?
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Top management and other senior executive of any corporation required to perform bothleadership and managerial roles.
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Reduce the delays and hardship to theemployees.
Employees would be motivated.
Employees would work with great zeal andenthusiasm.
Productivity would increased.
Both the departments would maintain the
coordination. Low absenteeism and low turnover rate.
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The main objective of role negotiation
between the personnel and finance
department was to understand each other’s
role in the services rendered by them to the
employees.
32 persons participated in the exercise and 11
hours were spent on the exercise.
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Role negotiating has three phases :
Unfreezing
Dialoguing with top management
The purpose of these exercises is to bring the
prejudices out in the open, leading tomutual
empathy through positive images of each other.
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Own image Image by finance Personnel’s guess
Helpful Poor recordkeeping
Wrong pay fixation
Service oriented Good team work Inconsistency inapplication of rules
Humane Problem solvingattitude
Inconsistency inapplication of rules
Actively solveproblems
For all problemsblame others
Problem solvingattitude
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Finance and personnel groups will meet per
month.
Proper communication.
Error free payment system.
All office orders regarding transfer, etc. may
be sent to the personnel and administration
department once a month
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Role negotiation has three phases:-
1.Unfreezing
2.Role negotiating
3.Dialouging with top management
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Unfreezing consists of microlab, imagebuilding and image sharing.
1.Microlab- in this the executives from different
departments share pleasant and unpleasantexperiences with each other and also theirstrengths & weakness
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Role negotiation faces issues by explicitly
surfacing aspects of an individual’s or group’s
work-related behavior, discussing these
aspects openly, and then negotiating a
settlement among the parties involved that is
mutually satisfying.
• Everyone knows what everyone else expects.
Role negotiation is a process for clarifying
these expectations
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As we know that without support of top
management we can not implement new
rules, so after role negotiating we will have to
consult with the top management.
• Top management will simplify the rule then
order to implement
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“THANKYOU”