role of eyes in comm
TRANSCRIPT
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HUL 190 Presentation
By:-
PRIYANSHU RAJ
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It has been said that eyes are the windows to the soul.
In nonverbal behaviour, the eyes play a significant role in communication.
They usually convey internal feelings and accentuate other body movements.
Out of all the other facial structures, the eyes have the ability to do the most. For
example, one can glance, stare, peek, blink, peer, gaze, roll, wink, raise and lower(eyebrows).
Most importantly, eyes have the ability to convey ones true characteristics,
attitudes, and feelings about people than verbal behaviour.
Ironically, while gazing may show strong emotions,
it rarely lasts over three seconds before the person feels uncomfortable and breaks
away.
Role of eyes in communication.
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There are many people who use facial expression andespecially eye movements to infer information about a
persons thinking, honesty, and reaction.
The interrogation method of the police, for example, depends
heavily on where a persons eyes shift during a question. See
The Negotiator clip. Even an FBI agent, Joe Navarro, states,
'What gives police officers a way in a roomful of people is their
habit of look too intently and too carefully at others.
Role of eyes in communication(contd.)
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In today's society, the eyes are
usually the first thing others notice.
Therefore, making good eye contact
with the person you are speaking to
is extremely important.We can express different types of
feelings/expressions in different
situations just by various movements
of eyes.For example, we can show respect,
anger, happiness, sadness and a lot
more just by eyes.
So lets explore the beautiful world of
eyes.
Importance of efficient and wise use of eyes in communication
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When the listener looks away, they are most likely to be
confused or in disagreement with the speaker. If the listener
is in agreement, they will look at the speaker and
occasionally nod their head.
A study performed in 1965 showed
that when an interview asked
normal, non-embarrassing
questions, students looked directlyback at them. However, when more
personal questions were asked,
they usually away when answering.
LOOK AWAY
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Culturally, eye contact is view as a indicator of self confidence. In
the business world, for example, a firm handshake and solid eye
contact will give the other person a good impression. This is notnecessarily so in other countries such as Japan and Korea. To
them, direct eye contact means weakness or sexual overtones
(Olson). They try to focus on the speakers neck in order to avoid
the eyes.
LOOK INTO
There is no substitute for looking a witness in the eye."
--Kenneth Starr
Directly looking into eyes of
your loved ones shows your
love and care for them.
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A common gesture of the eyes is the gaze-down. It involves the
head bowing forward and the eyes rotating downward. Our society
usually considers this reflecting a defeated, guilty, or submissive
attitude.
According to David Givens research on former President
Bill Clinton during the Monica Lewinsky scandal,
"Clinton swallowed, protruded his tongue and gazed
down during his statement" (Givens). When he left the
podium, "he gazed down, clenched his lips and
swallowed again". After these events in January 1998,Clinton apologized to the American public in September
of that year. During the televised apology, Clinton
shrugged his shoulders and gazed down yet again as he
said, "I've done my best to be your friend" (Washington
Post, September 10, 1998).
GAZE DOWN
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Wink
Wink is close and open of
one eye (sometimes both)
quickly, typically showing
affection or greeting or toconvey a message.
--Oxford dictionary
While winking both eyes can show confirmation or agreement,
winking of one eye is mostly used in some funny moments likewhile joking or flirting.
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One can raise the eyebrows to display uncertainty, disbelief,
or surprise.
It can also function to accentuate a facial expression. For
example, people raise their eyebrows while staring, smiling,
or giving demands.On the other hand, the eyebrow raise can intensify a frown,
scowl, displeasure, concentration or anger.
Role of eyebrows
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Another way of telling someone's disposition is by how they blink their eyes.The blink rate of an individual is directly related to their psychological arousal
(what the polygraph tests).
A normal person blinks for maximum of 20 times per minute, each lasting a
fourth of second.
Someone under stress or nervous, on the other hand, will blink significantlyhigher.
Many lawyers use eye movement and eye blinks in order to trap a person on
the stand or get a lead for which questions to ask.
Blink rate matters..
Other interesting statistics include:
Someone on TV 31-50 blinks (2x faster)
During the 1996 presidential elections:
Bob Dole - 147 blinks in two minutes.
Bill Clinton - 99 blinks in two minutes.
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A well-liked business leader is the one who will walk into the board
room and scan the room, making eye contact with each member of
the board. They are the boss who will make eye contact and talk
with you, not just talk to you while multitasking or (worse yet)
staring out the window.
Eye contact lets you know that youre
the focus of their attention, that youre
important to them and they want youto know you are noticed.
IMPORTANCE OF EYE CONTACT IN COMMUNICATION
IN BUSINESS
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Engaging public speakers use eye contact the same way. Theyre
talking to their audience of thousands as if its a small gathering
of friends. Theyre scanning the audience, making eye contact
with the people they are trying to reach with their message.
Can you imagine a stand-up comedian who didnt make eye
contact with the audience? A pop singer who didnt reach down
from the stage and touch the hands of screaming fans?
If youre not engaging your audience, you wont be liked.
IMPORTANCE OF EYE CONTACT IN COMMUNICATION(contd..)
IN PUBLIC SPEAKING
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The same is true for flirtingif youre not engaging the person you like by
making steady eye contact, then youre just another person.
Lock eyes and instantly they will know they matter to you in a big way.
Flirting is one place where eye contact will make or break your game.
Eye contact packs a punch that cant be ignored. If youre trying to get
someones attention, one glance an hour isnt going to cut it. Youll be
pegged as creepy, and not interested.
Flirting eye contact
IMPORTANCE OF EYE CONTACT IN COMMUNICATION(contd..)
Making steady eye contact with
someone while a bit scary if
youre not used to doing it is the
only way to register on their flirt-o-
meter.
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For starters, eye contact increases heartbeat. Is it a nervous thing?Perhaps at first.
Oh my gosh, shes looking right at me. Do I look away? Do I keep
looking? What does she want? Shes not looking away...
You dont even need a great pickup line to make him/her melt. Justhold eye contact. No words necessary. Your eyes can say it all, so let
them do the talking.
Flirting eye contact (contd)
IMPORTANCE OF EYE CONTACT IN COMMUNICATION(contd..)
You hold the eye contact and shell
fill in the details. Draw her in by
letting her know in no uncertain
terms that she is important to you.
She is your focus. Nobody else in
the room matters.
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Not only do we convey what our true feelings and modes of thinking are, Leonard
Zunin, a writer suggests that we communicate mostly with our eyes with
strangers. In Zunins book, The First Four Minutes, he describes the three most
common behaviours when two strangers pass by:
The "which side of the path" look,
The "I acknowledge you" look and The "Look-away priority" look .
When two people walk toward each other on a narrow path, they usually will
make brief eye contact and then look at the path where they want to walk.
Subconsciously, the other person will move to the opposite side of the path. Thesecond look involves more acquainted people when they make eye contact and
acknowledge each others presence. Finally, the last is when one looks at another
to look away after eye contact has been made. Generally, anything longer than
the look-away can be considered as a gesture of attraction or dominance (Zunin).
The three different looks on a narrow path
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Happy eyes
Listen to the eyes speak
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Sad eyes
Listen to the eyes speak
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INNOCENT EYES
Listen to the eyes speak
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SHYNESS IN EYES
Listen to the eyes speak
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ANGRY EYES
Listen to the eyes speak
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ASTONISHED EYES
Listen to the eyes speak
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Never bend your head. Always hold it high. Look the world straightin the eye.
----Helen Keller
Keep your eyes wide open before marriage, half shut afterwards.
----Benjamin FranklinThere is a road from the eye to heart that does not go through the
intellect.
----Anonymous
My eyes are an ocean in which my dreams are reflected....
---- Anna M. Uhlich.Look into my eyes and hear what I'm not saying, for my
eyes speak louder than my voice ever will....
----Anonymous.
Some famous quotes on eyes
CASE STUDY
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A few years back this
photograph won the First prize
in Worlds Photography
Contest.
This photograph was taken by
an American photographer
during Americas attack on
Afghanistan. This girl lost her
parents and her home during
the war. She was in some
refugee camp when this
photograph was taken.
Her eyes shows a mixture of
anger, hate, sadness and
uncertainty for future.
CASE STUDY
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At the end
Although maintaining eye contact is regarded essential during
communication but over gazing someone is regarded as rude
and disrespectable. So we should maintain a optimum eye contact
while communicating with others.
The role of eyes in communication is very important.
Your eyes secretly convey your feelings while communicating.
So be attentive to what your eyes speak.
Unfortunately there are many people in this world for whom this
entire presentation is useless. Yes, I am talking about blind people
around us. They cant look into others eyes, but still their eyes can
communicate to others about them.
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References:-
Ruskin Bonds Eyes have it.
Allen Pease's Body Language.Eye quotes :- www.thinkexist.com
Wikipedia :- Search words- studies on eyes.
Pictures
Google images
Some of the search words for images- angry eyes, sadeyes , happy eyes, flirtatious eyes, wide eyes, green eyes,
innocent eyes, look into eyes, etc.
Animations :- www.fullfreestuff.com , www.free-
animations.co.uk
http://www.thinkexist.com/http://www.fullfreestuff.com/http://www.free-animations.co.uk/http://www.free-animations.co.uk/http://www.free-animations.co.uk/http://www.free-animations.co.uk/http://www.free-animations.co.uk/http://www.fullfreestuff.com/http://www.thinkexist.com/ -
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Note :- Although the ideas presented in these slide apply generally
to most of the situations, there may be some disagreement
in some cases for certain person.
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