role of security services at mcmaster university
TRANSCRIPT
Mission StatementGoal:Goal: To Make McMaster University a To Make McMaster University a
Safe Place to Work, Live and LearnSafe Place to Work, Live and Learn
McMaster Security’s primary responsibility is the protection of persons and property within the
McMaster Community. This is completed through prevention programs, law enforcement, and safety audits to achieve a secure environment. It is only through the collective efforts of the community and
Security Services that the mission will be accomplished.
• On Campus Security/Police Service
• Sworn Peace Officers under the Police Act
• Investigate, make arrests and lay charges
What is McMaster Security?
What is a Peace Officer?
““An officer of the An officer of the law”law”– Same as a Police Same as a Police
Officer, with some Officer, with some restrictionsrestrictions
– At McMaster, At McMaster, restricted to restricted to properties of properties of McMaster UniversityMcMaster University
Who is McMaster Security?
A staff of 31:A staff of 31:– 4 Switchboard operators/monitors (part-time)4 Switchboard operators/monitors (part-time)– 1 Dispatcher/operator (on-call)1 Dispatcher/operator (on-call)– 4 Dispatchers4 Dispatchers– 13 Special Constables (1 vacant)13 Special Constables (1 vacant)– 1 Investigator (currently vacant)1 Investigator (currently vacant)– 4 Duty Sergeants4 Duty Sergeants– 1 Sergeant Crime Prevention1 Sergeant Crime Prevention– 1 Technology Administrator1 Technology Administrator– 1 Supervisor Administrative Support1 Supervisor Administrative Support– 1 Operations Manager1 Operations Manager
Security Services
S w itch b o a rd O pe ra to rC a m e ra M o n ito r
P a rt-t im e
S w itch b o a rd O pe ra to rC a m e ra M o n ito r
P a rt-t im e
S w itch b o a rd O pe ra to rC a m e ra M o n ito r
P a rt-t im e
S w itch b o a rd O pe ra to rC a m e ra M o n ito r
P a rt-t im e
O N C A LLD IS P A T C H E R /M O N IT O R
T E C H N O L O G Y A D M IN IS T R A T O R
D IS P A T C H E RA S H IF T
D IS P A T C H E RB S H IF T
D IS P A T C H E RC S H IF T
D IS P A T C H E RD S H IF T
S U P E R V IS O RA D M IN IS T R A T IV E S U P P O RT
S E R G E A N TC rim e P re ve n tion
C o m m u n ityR e la tio ns
S p e cia l Co n sta b le
S p e cia l Co n sta b le
S p e cia l Co n sta b le
D U T Y S E R G E A N TA S h ift
S p e cia l Co n sta b le
S p e cia l Co n sta b le
S p e cia l Co n sta b le
D U T Y S E R G E A N TB S h ift
S p e cia l Co n sta b le
S p e cia l Co n sta b le
S p e cia l Co n sta b le
D U T Y S E R G E A N TC S h ift
S p e cia l Co n sta b le
S p e cia l Co n sta b le
S p e cia l Co n sta b le
D U T Y S E R G E A N TD S h ift
IN V E S T IG A T O RV A C A N T
S P E C IA L D U T IE SC O N S T A B LE
O P E R A T IO N S M A N A G E R
S w itch b o a rd O pe ra to rC a m e ra M o n ito r
P a rt-t im e
S w itch b o a rd O pe ra to rC a m e ra M o n ito r
P a rt-t im e
S w itch b o a rd O pe ra to rC a m e ra M o n ito r
P a rt-t im e
S w itch b o a rd O pe ra to rC a m e ra M o n ito r
P a rt-t im e
O n C a llD isp a tch e r/M o n ito r
T E C H N O L O G Y A D M IN IS T R A T O R
D IS P A T C H E RA S H IF T
D IS P A T C H E RB S H IF T
D IS P A T C H E RC S H IF T
D IS P A T C H E RD S H IF T
O n C a llD isp a tch er
S U P E R V IS O RA D M IN IS T R A T IV E S U P P O R T
S e rge a n t C rim e P re ven tionC o m m un ity Re la tio ns
S p e cia l Co n sta b le
S p e cia l Co n sta b le
S p e cia l Co n sta b le
D U T Y S E R G E A N TA S h ift
S p e cia l Co n sta b le
S p e cia l Co n sta b le
S p e cia l Co n sta b le
D U T Y S E R G E A N TB S h ift
S p e cia l Co n sta b le
S p e cia l Co n sta b le
S p e cia l Co n sta b le
D U T Y S E R G E A N TC S h ift
S p e cia l Co n sta b le
S p e cia l Co n sta b le
S p e cia l Co n sta b le
D U T Y S E R G E A N TD S h ift
IN V E S T IG A T O RV A C A N T
S P E C IA L D U T IE SC O N S T A B LE
O P E R A T IO N S M A N A G E R
How to Contact McMaster Security
Dial 905.525.9410 ext 24281Dial 905.525.9410 ext 24281 Dial 905.522.4135Dial 905.522.4135 All pay phones on campus have a All pay phones on campus have a
“Security Button” for no charge dial“Security Button” for no charge dial Dial 88 from any University phoneDial 88 from any University phone Elevators are equipped with phonesElevators are equipped with phones Red Emergency Phones - 32 on Red Emergency Phones - 32 on
campuscampus In residences, push “Emergency” In residences, push “Emergency”
button on phonebutton on phone
Laws we uphold on Campus
Liquor License Act of Liquor License Act of OntarioOntario
Trespass to Property Trespass to Property ActAct
Criminal Code of Criminal Code of CanadaCanada
University RegulationsUniversity Regulations Municipal By-lawsMunicipal By-laws
What Else Does McMaster Security Do?
Have a presence on campus 24 Have a presence on campus 24 hours a day, 7 days a weekhours a day, 7 days a week
Monitor all campus fire, safety and Monitor all campus fire, safety and intrusion alarmsintrusion alarms
Monitor campus surveillance Monitor campus surveillance camerascameras
Respond to and investigate ALL Respond to and investigate ALL incidents and emergencies on incidents and emergencies on campuscampus
Enforce traffic regulations on campusEnforce traffic regulations on campus Install and monitor campus access Install and monitor campus access
card systemcard system Take active roles in campus Take active roles in campus
committees to be part of the planning committees to be part of the planning stages of future development to stages of future development to increase safety and securityincrease safety and security
Consult on security technology Consult on security technology system to campus departmentssystem to campus departments
Conduct Safety and Security audits Conduct Safety and Security audits of the campus and departmentsof the campus and departments
Operate campus lost and foundOperate campus lost and found Provide medical transportationsProvide medical transportations Provide security escorts outside of Provide security escorts outside of
normal SWHAT hoursnormal SWHAT hours Provide safety and security Provide safety and security
seminarsseminars
Awards
Presidents Team Presidents Team Award Winners Award Winners 20022002
Police Service Police Service Board, Partnership Board, Partnership Award 2003Award 2003
Daily Partners
EOHSSEOHSS Physical PlantPhysical Plant Parking and Parking and
TransitTransit Student AffairsStudent Affairs ResidenceResidence Hamilton PoliceHamilton Police Hamilton FireHamilton Fire
Hospitality Hospitality ServicesServices
IAHSIAHS BookstoreBookstore Nuclear ReactorNuclear Reactor EFRTEFRT SWHATSWHAT
Daily Shift Allotment
S p e cia l C o n sta b le S p e cia l C o n sta b le S p e cia l C o n sta b le D isp a tch er
D u ty S e rge a n t
A Day in the life…
DAY SHIFTDAY SHIFT– Dispatcher dailyDispatcher daily
» Deactivates approximately 12 alarm systemsDeactivates approximately 12 alarm systems» Provides directions to visitors to campus over the Provides directions to visitors to campus over the
phone – many calls dailyphone – many calls daily» Dispatches officers to all incidents on campusDispatches officers to all incidents on campus» Answers all calls in the security and emergency linesAnswers all calls in the security and emergency lines» Monitors all campus alarms and CCTV camerasMonitors all campus alarms and CCTV cameras» Dispatches and monitors Parking radio communicationDispatches and monitors Parking radio communication» Provides lost and found assistance to the communityProvides lost and found assistance to the community» Monitors and dispatches EFRT Monitors and dispatches EFRT » Assists in the testing of fire alarmsAssists in the testing of fire alarms» Tracks all alarm and fire systems under daily Tracks all alarm and fire systems under daily
maintenancemaintenance
A Day in the life… Day ShiftDay Shift
– OfficersOfficers»7:30 – shift briefing7:30 – shift briefing»8:42 – Fire Alarm – University Hall8:42 – Fire Alarm – University Hall»9:15 - projector Alarm9:15 - projector Alarm»10:00 – projector Alarm10:00 – projector Alarm»10:30 – investigate attempt computer hacking10:30 – investigate attempt computer hacking»11:30 – investigate threatening email 11:30 – investigate threatening email
received by staffreceived by staff»Proactive presence in IAHSProactive presence in IAHS
»12:00 – towed a vehicle for parking services12:00 – towed a vehicle for parking services»12:15 – responded to a suspicious person call12:15 – responded to a suspicious person call»1:30 – investigated an accident in Zone 61:30 – investigated an accident in Zone 6»1:45 – office alarm1:45 – office alarm»1:50 - picked up lost and found wallet and 1:50 - picked up lost and found wallet and
returned to ownerreturned to owner»2:00 – picked up lost and found 2:00 – picked up lost and found »2:45 - investigated and found the owner of 2:45 - investigated and found the owner of
found computer propertyfound computer property»3:00 – alarm response3:00 – alarm response»4:00 - took a stolen I.D. report4:00 - took a stolen I.D. report
»4:30 - assisted in removing a locked bicycle4:30 - assisted in removing a locked bicycle»5:00 – assisted with a water leak in a lab5:00 – assisted with a water leak in a lab»5:15 – provide access to an office for a 5:15 – provide access to an office for a
person who locked keys insideperson who locked keys inside»5:30 – alarm response5:30 – alarm response»6:45 – alarm response6:45 – alarm response»7:15 - debriefed shift and briefed night shift7:15 - debriefed shift and briefed night shift»Throughout the day, completed incident Throughout the day, completed incident
reportsreports»Completed proactive patrols of campus Completed proactive patrols of campus
buildings and groundsbuildings and grounds
A Day in the Life…
Night ShiftNight Shift– Proactive patrols of the campusProactive patrols of the campus
» Ensuring building and areas have been Ensuring building and areas have been lockedlocked
– Disturbance at the barDisturbance at the bar» Two persons arrested and will be charged Two persons arrested and will be charged
with Causing and Disturbance (court with Causing and Disturbance (court paperwork prepared later)paperwork prepared later)
– Alarm responseAlarm response– Escorted a student to their car Escorted a student to their car
– Checked in with the bar staff to see how Checked in with the bar staff to see how things were goingthings were going
– Responded to a first aid call with EFRT, Responded to a first aid call with EFRT, student drank too muchstudent drank too much
– Checked on a staff member working lateChecked on a staff member working late– Assisted the residence student staff with Assisted the residence student staff with
an unwanted guest in residencean unwanted guest in residence
– Found people smoking drugs in a Found people smoking drugs in a car in zone 1car in zone 1
– Responded to a first aid call with EFRT Responded to a first aid call with EFRT person slipped, transported to the person slipped, transported to the hospitalhospital
– Had an officers presence when the bar Had an officers presence when the bar was closing for the nightwas closing for the night
– Found person drinking liquor outsideFound person drinking liquor outside»Given Provincial ticketGiven Provincial ticket
– Found person very drunk and Found person very drunk and disorderly disorderly »Arrested and taken to jailArrested and taken to jail
Reported Incidents
265 250
335
267
140169
135 142
318 293 317265
0
200
400
JAN MAR MAY JULY SEPT NOV
2004
What constitutes an incident?What constitutes an incident?
• A criminal act
• A incident that needs to be followed up
• An incident that should be documented
What does not constitute a report?What does not constitute a report?
• General assistances
• Room lock-outs
• Proactive events and patrols
• Security and Money Escorts
Incident Report Averages
3653 reports filed in 20043653 reports filed in 2004– Average of Average of
» 305 incident reports a month305 incident reports a month» 10 incident reports a day10 incident reports a day
3561 reports filed in 20033561 reports filed in 2003– Average of Average of
» 297 a incident reports a month297 a incident reports a month» 8 incident reports a day8 incident reports a day
Yearly Reported Incidents
2734 2723
3757 3561 3653
0
500
1000
1500
2000
2500
3000
3500
4000
2000 2001 2002 2003 2004
Major Incidents 2004
Sudden Death Sudden Death InvestigationInvestigation
Over $100,000.00 Over $100,000.00 from thefts and from thefts and break insbreak ins
Enhanced Enhanced security at security at Nuclear ReactorNuclear Reactor
Personal Services to meet your needs
Technology Technology AdministratorAdministrator
» Will visit and Will visit and review your review your specific area for specific area for any security any security technology technology systemssystems
» Will obtain quotes Will obtain quotes and oversee the and oversee the installation of installation of technology technology systemssystems
Sergeant Crime Sergeant Crime PreventionPrevention
» Will provide Will provide seminars to your seminars to your staff on a variety staff on a variety of topicsof topics
» Will conduct a Will conduct a complete security complete security audit of your areaaudit of your area
www.mcmaster.ca/security
Info about our departmentInfo about our department Weekly crime beat updates Weekly crime beat updates Animated crime beatsAnimated crime beats Contact names and numbersContact names and numbers Seminars on lineSeminars on line