role of the community pharmacy in early detection of copd walgreens health initiatives tim buckley,...
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Role of the Community Role of the Community Pharmacy in Early Pharmacy in Early Detection of COPDDetection of COPD
Walgreens Health InitiativesWalgreens Health Initiatives
Tim Buckley, RRTTim Buckley, RRT
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Tucson, ArizonaTucson, Arizona
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GoalsGoals
• Increase early detection and Increase early detection and awareness of COPDawareness of COPD
• Introduce RT and Homecare to the Introduce RT and Homecare to the Walgreen Drug StoresWalgreen Drug Stores
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Combined EffortCombined Effort
• AARCAARC– Kelli HagenKelli Hagen
• NLEHPNLEHP– Dr Paul EnrightDr Paul Enright– Dr Tom PettyDr Tom Petty– Louise NettLouise Nett
• ALA of Az.ALA of Az.– Jennifer JonesJennifer Jones
• Tyco Puritan Tyco Puritan BennettBennett– Johnny Drake– Chris Graceffa
• AZ Society for AZ Society for Respiratory CareRespiratory Care– Mike GammieMike Gammie
• WHI HomecareWHI Homecare
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Market SelectionMarket Selection
• Tucson, Arizona selectedTucson, Arizona selected– Walgreens mid-sized market Walgreens mid-sized market
• 36 stores36 stores
– Innovative programs welcomedInnovative programs welcomed• Managers are used to experimentsManagers are used to experiments
– March is the end of a long cold winterMarch is the end of a long cold winter
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PlanningPlanning
• Conference Call Conference Call with AARC and with AARC and NLHEPNLHEP
• Contacted Dr. Contacted Dr. EnrightEnright
• Contacted AZ Contacted AZ Society for Society for Respiratory CareRespiratory Care
• Contacted Tyco Contacted Tyco PBPB
• Contacted ALA of Contacted ALA of AZAZ
• Walgreens Health Walgreens Health ServicesServices
• Walgreens Walgreens Marketing Marketing DepartmentDepartment
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AdvertisingAdvertising
• RadioRadio– Targeted to over Targeted to over
45 population45 population– Tucson was Tucson was
inexpensiveinexpensive
• Newspapers (roto Newspapers (roto ad)ad)– It goes out every It goes out every
SundaySunday
• TV, PSA’sTV, PSA’s– AARC Developed AARC Developed
PSA, added Tag-PSA, added Tag-lineline
– ALA InterviewALA Interview
• In-Store PostersIn-Store Posters– To stores in To stores in
Tucson Market 30 Tucson Market 30 days aheaddays ahead
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Training Training • Half Day SessionHalf Day Session
– All volunteersAll volunteers– Overview of Overview of
ProjectProject– Hands-on with Hands-on with
Spirometer & Spirometer & PrinterPrinter
– Interpretation of Interpretation of resultsresults
– CounselingCounseling– Review of Review of
education education materials in materials in packetpacket
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InformationInformation
• Patient PacketPatient Packet– Test resultsTest results– Recommendation Recommendation
to bring them to to bring them to their MDtheir MD
– Explanation of Explanation of results (Spanish)results (Spanish)
– Information on Information on COPD from AARCCOPD from AARC
– RT Propaganda RT Propaganda from AARCfrom AARC
– Resources for Resources for Smoking Smoking CessationCessation• AZ AirwaysAZ Airways• ALA ProgramALA Program
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Screenings
• March 5th - March 17th, 2001
• 3 hours each• 2 per day• Morning,
afternoon, and evening
• 10 high traffic stores, 2 each
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StaffingStaffing
• AZSRCAZSRC– Mike GammieMike Gammie– RTsRTs– PMI StudentsPMI Students– PCC StudentsPCC Students
• WHIWHI– Homecare RTs for Homecare RTs for
each screeningeach screening
• ALA of ArizonaALA of Arizona– sponsored two sponsored two
sessions providing sessions providing volunteers to fully volunteers to fully staff each sessionstaff each session
• Tyco Puritan Tyco Puritan BennettBennett– Chris GraceffaChris Graceffa– Johnny DrakeJohnny Drake
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SessionsSessions
• Set up in Set up in Pharmacy areaPharmacy area
• 4 to 6 spirometers4 to 6 spirometers• 1 printer1 printer• PacketsPackets• Chairs and Card Chairs and Card
TableTable
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ResponseResponse
• Typically there Typically there were 30-35 were 30-35 people per three people per three hour sessionhour session
• One evening One evening session tested 75 session tested 75 people in three people in three hourshours
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ResultsResults
• We tested 929 We tested 929 patients in 20 patients in 20 screeningsscreenings
• Over 30% had Over 30% had some indication of some indication of Obstructive Obstructive Airway DiseaseAirway Disease
• Some obviously Some obviously had COPDhad COPD
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What We LearnedWhat We Learned
• 6 to 9 month lead 6 to 9 month lead timetime– Advertising scheduleAdvertising schedule
• Pick good Pick good partnerspartners
• Need someone to Need someone to championchampion
• Native Spanish Native Spanish SpeakersSpeakers
• Need more Need more experienced RTsexperienced RTs– Students did not have Students did not have
experienceexperience
• Store Managers Store Managers need to be more need to be more involved in involved in planningplanning
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Future PlansFuture Plans
• Examining future possibilitiesExamining future possibilities– New leadershipNew leadership– Marketing focusMarketing focus
• Coordinate with current WHI Coordinate with current WHI homecare locationshomecare locations
• Multiple Markets at once, are hard Multiple Markets at once, are hard with our resourceswith our resources
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