7/27/2019 Role Profile - Commercial Sales Executive

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CCOOMMMMEERRCCIIAALL SSAALLEESS EEXXEECCUUTTIIVVEE RROOLLEE PPRROOFFIILLEE

July 2011

My Role PurposeTo ensure that sales in the existing customer base are maintained and that new sales opportunities are

identified and secured resulting in additional Gross profit and New Unit sales for Konica Minolta.

My Every Day JobsWhat are the key activities I should do every day, to be successful in my role?

General

Put customers and people at the heart of all activity ensuring the customers are treated as people and people

as customers at all times

Represent the company by own appearance and behaviours in line with the delivery of world class standards

Core

Sell directly to specified accounts and new business opportunities

Achieve or exceed the sales and activity targets that have been set on an ongoing basis

Explain/demonstrate the benefits of the range of Konica Minoltas business solutions Gain and attend qualified appointments with customers who are in need of one or more of Konica Minoltas

business solutions on a weekly basis. (Minimum quantity will be set by the Company). Specifically, via the

telesales sessions required by the commercial division

Assess customers needs and present options to improve their business performance promoting the value of

the Konica Minolta solutions and ongoing support

Understand and achieve the targets regarding solutions business as critical to the growth of KM

Provide professional quotations for customers and negotiate a favourable outcome maintaining any ongoing

service/support profitability

Ensure 100% usage of the companys CRM system, recording and updating all appointments and activity as mandated in

the CRM procedure.

Manage time to achieve the key performance indicators for the role, understanding the key ratios (activity tobe successful- first appointments, demonstrations etc.)

Ensure that all business transactions written are in line with Company policies and standards

Provide ongoing accurate forecasts for the Commercial Sales Manager

Update the Companys customer relationship management system at all times in a timely manner

Observe H&S, HR & Company procedures at all times and ensure that the company assets Im responsible for

are kept to the required standard

Carry out other projects/duties as required by the Commercial Sales Manager

Relationships & Communication

Attend & participate in meetings as requested

Work closely with the Commercial Sales Manager to ensure all opportunities/accounts are allocated to the

correct sales team considering the Companys overall objectives

Utilise the support available from other departments to maximum effect e.g. Marketing, Service, PPD, HR etc.

Self Development

Appraise own performance and contribute towards own development of the knowledge & skills required to

achieve results

Attend training and contribute towards own improvement as requested

My Other ResponsibilitiesWhat are my other responsibilities as part of the Sales Team for Konica Minolta

7/27/2019 Role Profile - Commercial Sales Executive

2/2

CCOOMMMMEERRCCIIAALL SSAALLEESS EEXXEECCUUTTIIVVEE RROOLLEE PPRROOFFIILLEE

July 2011

Partnership workingWork in partnership with otherbusiness teams and specialists

in to add value to theCompany

Market AwarenessTo plan and maintain owndevelopment, research thelatest thinking and identify

best practice within the

Commercial Sales field

Functional ExpertProvide functional salesexpertise to the business

Develop the CompanyPlan

To support the Sales team inthe delivery of overall objectives

and in its contribution to theCompany strategy

My Capability:What do I need to be able to do, to be successful in my role?

Values: What are the Values that I should display when undertaking my role?Giving Outstanding Service To Customers:

I will delight our customers ensuring they have an outstanding experience of Konica MinoltaOperating With Integrity:

I will trust my colleagues, act fairly and do what I say I will, both internally and externallyContinually Seeking Ways To Improve Performance & Working Together To Beat The Competition

I will genuinely increase my learning and see my improvement as more than just my KPIs Respecting Our Colleagues:

I will think as a part of a team and value everyones contribution as critical to the team effort