IntroductionThe role of the project manager is one of great responsibility. project manager's job is to direct, supervise and control the project from beginning to end.

Project ManagerProject managers must be generalists that can oversee many functional areas and have the ability to put the pieces of a task together to form a coherent wholeProject managers are:Systems Approach (government, policies, pekeliling)-limit of power of authorititiesFacilitator and generalist (guide the subordinate)-distribute the power of authortties more flexible

*Based on type of organization structure

Project ManagerThree major questions face the project manager:1. What needs to be done?2. When must it be done?3. How are the resources required to do this job going to be obtained?Project manager is responsible for organizing, staffing, budgeting, directing, planning, and controlling the project.

Area Covered by Project Manager

Responsibilities of Project ManagerResponsibility to the Parent OrganizationResponsibility to the ClientResponsibility to the Team Members and staffResponsibility to project

A: Responsibility to the Parent OrganizationConservation of resources (optimum utilize resourse)Timely and accurate project communications (Client, Organization, Staff and all stakeholder in the project)Careful, competent management of the projectProtect the firm or company from high risk-(contract and law)Accurate reporting of project status with regard to budget and schedule (Earn value management, Control and monitoring)

B: Responsibility to the ClientPreserve integrity of project and clientResolve conflict among interested parties (sub-con, supplier and etc)-arbitrationEnsure performance, budgets, and deadlines are met

C: Responsibility to the Team Members and staffFairness, respect, honestyConcern for members future after projectSafety-HSE at workplacecreate good work environment-good accommodation at workplaceWelfare-ensure staff & workers (workers quarters, etc)Motivation-ensure staff are motivated to complete the project

D: Responsibilty PM to projectPlanning of financial,manpower/ site team and work scheduleChoosing construction method and technologyUses of optimum resourcesCoordination with client, authority,contractor, supplier, and consultantControl cost, work progress, and safety

Responsibilities of Project ManagerThe project manager must define the project, reduce it to a set of manageable tasks, obtain appropriate resources and build a team to perform the work. The project manager must set the final goal for the project and motivate his/her team to complete the project on time. The project manager must inform all stakeholders of progress on a regular basis. The project manager must assess and monitor risks to the project and mitigate them. No project ever goes exactly as planned, so project managers must learn to adapt to and manage change

Project Managers SkillA project manager must have a range of skills including:-Leadership -People management (customers, suppliers, functional managers and project team) -Effective Communication (verbal and written) -Influencing -Negotiation -Conflict Management -Planning -Contract management -Estimating -Problem solving -Creative thinking -Time Management

Attribute of Project ManagerSome of the most popular attributes, skills, and qualities that have been sought in project managers are:Strong technical backgroundA mature individualSomeone on good terms with senior executivesA person who can keep the project team happyOne who has worked in several different departments

Selecting Project ManagerFour major categories of skills that are required for the project manager and serve as the key criteria for selection:CredibilitySensitivityLeadership and management styleAbility to handle stress

A: CredibilityThe project manager needs two kinds of credibility:Technical credibility - perceived by the client, senior executives, the functional departments, and the project team as possessing sufficient technical knowledge to direct the projectAdministrative credibility - keeping the project on schedule and within costs and making sure reports are accurate and timely. Must also make sure the project team (engineer, SV, etc) has access to get material, equipment, and labor when needed

B: SensitivityThere are several ways for project managers to display sensitivity:Understanding the organizations political structureSense interpersonal conflict on the project team or between team members and outsidersDoes not avoid conflict, but confronts it and deals with it before it escalatesKeeps team members cool

C: Leadership and Management StyleLeadership has been defined as: interpersonal influence, exercised in situation and directed through the communication process, toward the attainment of a specified goal or goals. Other attributes may include:enthusiasmoptimismenergyfirmnesscourage personal maturity

D: Ability to Handle StressFour major causes of stress associated with the management of projects:1. Tedious set of procedures and techniques in managing works2. Many project managers have too much workload3. Some project managers have a high target and expectation4. The parent organization is experiencing with major change

Level of ManagerLevel 1 :Competent Project ManagerLevel 2: Excellence Project ManagerLevel 3 :Great Project Manager

What must be possessed by manager?SkillsKnowledgeExperienceIndividual characteristics

SkillsA project manager must have a range of skills including:-Leadership -People management (customers, suppliers, functional managers and project team) -Effective Communication (verbal and written) -Influencing -Negotiation -Conflict Management -Planning -Contract management -Estimating -Problem solving -Creative thinking -Time Management

KnowledgeBody of knowledge of Project Management (refer to construction industries): ManagementEngineeringQuantity surveyorLawConstruction technologyAccountingEconomicsFinanceSociologyTown planningArchitechture

ExperienceAt least 5 years of experience2,3 project completed

Individual characteristicsSincerityTrustworthyGood judgmentJust and fairIntegrity

Level 1: Competent PMKnowledge- related to construction+Skills- problem solving, tools, decision making, comunication and etc+Experience--Min 5 years (2,3 project completed)-experience related to the field (scope of work)

Level 2: Excellence PMLevel 1 (competent PM)+Individual Characteristics-good attitude (sincerity, trustworthy

Level 3: Great PMLevel 2 (Excellence PM) +Natural Talent- (gifted of leadership skills)-few people only+Innovation (extra)

referenceLecture note : Prof. Dr Muhd Zaimi Abdul Majid (Faculty of Civil Engineering, UTM)