Round 1CENGAGEMENT / CONNECTION:

Effectively Partner & Utilize Executive Sponsors

Speakers

Stella Aquino / Director, Actuarial Valuation / Anthem

Soo Mentor / Director of Diversity / MasterCard

Karen A. Ashley / D&I Program Manager / Georgia Power

Facilitator

• Nadine Vogel / CEO / Springboard Consulting

1C. ENGAGEMENT / CONNECTION:Effectively Partner & Utilize Executive Sponsors

EFFECTIVELY PARTNER WITH AND UTILIZE

EXECUTIVE SPONSORS

The POWER & PROMISE of ERG Leadership

Stella AquinoCo-Chair of Asians Committed to Excellence (ACE) ARG

AnthemJune 16, 2016

Anthem’s Associate Resource GroupsARGs (9) ABLE – Abilities Beyond Limited Expectations

ACE – Asians Committed to ExcellenceANGLE– Associate Network for Gay and Lesbian EqualityHYPE – Healthcare Young Professional Exchange APEX – African American Professional Exchange SOMOS – Hispanic/Latino VOA – Veterans of Anthem W@VE – Working @ Anthem in a Virtual EnvironmentWIN – Women’s Inspired Network

Total ARG Membership 6,000+ members

Total ARG Leaders (Co-Chairs, Chief of Staff) 34 (24 co-chairs, 10 chief of staff)

Total Executive Sponsors 16

Diversity Council 1 Chair, 16 Members (2 from ARGs)

How to Effectively Partner with the Executive SponsorRole of an Executive Sponsor ARG Leader’s Tasks

Champion or advocate of the group advancing its mission,

and communicating the message that diversity and

inclusion is a high priority for achieving a competitive and

innovative position.

Present your key Objectives and Project Plan to Executive Sponsor.

Request assistance to obtain funding beyond the amount available from

Diversity & Inclusion department.

Request Executive Sponsor to participate in your events.

Adviser and sounding board for group strategies providing

direction to align with the company’s business strategy in

a synergistic manner, and to measure success.

Request for insights and feedback on your Project Plans. Executive Sponsor can

guide you to identify and prioritize initiatives that drive business value and

meaningful impact.

Present issues and propose resolutions.

Mentor to guide professional development and career

progression of the group’s leaders and members.

Request guidance and sponsorship on professional and career developmental

programs for leaders and members. Executive Sponsor can support alignment of

ARGs with other segments of workforce to drive greater overall value to the

company’s comprehensive talent management strategy.

Liaison to connect with the Executive Leadership Team

and a broad network of departments and external

professional organizations.

Communicate via regular meetings, timely status updates.

Request suggestions on how to attract and develop members.

Commitments from the Executive Sponsor Role of an Executive Sponsor Commitments from Executive Sponsor

Champion or advocate of the group advancing its mission, and

communicating the message that diversity and inclusion is a

high priority for achieving a competitive and innovative position.

Assists with locating funding beyond the annual allotted budget to enable ACE to pursue

initiatives that require greater funds (e.g., local Community Relations budget)

Commits to recruiting diverse workforce

Adviser and sounding board for group strategies providing

direction to align with the company’s business strategy in a

synergistic manner, and to measure success.

Commits to regular meetings to go over plans, project updates, and outcomes

Provides insights on aligning ACE plans with the organization’s business strategy

Helps identify initiatives meeting measurable success criteria and supporting business

goals, due to need to prioritize funding requests

Mentor to guide professional development and career

progression of the group’s leaders and members.

Commits to the professional development of ACE leaders and members

Supports Mentoring Program; serves as Mentor

Liaison to connect with the Executive Leadership Team and a

broad network of departments and external professional

organizations.

Suggests resource persons within the organization who can further assist with specific

projects

Encourages collaboration with Sales/Multicultural Marketing to assist in marketing and

increasing brand awareness to gain market share through culturally competent sales and

customer service

Provides positive feedback on ACE accomplishments during our meeting with the CEO of

Anthem

Examples of Successful Partnering with the Executive Sponsor Commits a portion of Executive Sponsor’s Community Relations budget to ACE projects to promote ACE visibility in the company and in

the Asian American communities

Demonstrates genuine interest in promoting the advancement of the well-being of Asian American communities

Commits to an inclusive workplace by honoring unique cultural heritage and participating in festivals and ceremonies

Examples of ACE projects promoting Health

Care Reform Education in the Asian American

communities

Educational Forum - “2015 Affordable Care Act: How to Prepare to Enroll in a Health Plan

with NY State of Health” NYC, 11/22/14 (in collaboration with World Journal, the leading

Chinese language media in the United States)

Educational Forum - “Healthcare Reform- What Does It Mean to You?” NYC, 8/24/13 (in

collaboration with World Journal, the leading Chinese language media in the United States)

Examples of ACE projects promoting Health

and Wellness in the Asian American

communities

Panel on Asian Stereotypes: Understanding How Microaggressions Impact Youth &

Professionals NYC 10/27/15 (in collaboration with Asian American Federation)

Chinese Chamber of Commerce of New York 2015 Immigration, Education, and Health Fair

NYC 8/30/15

Sunshine House Mental Health Fair NYC, 6/13/15

Panel on “Bullying of Asian American Youth and the Impact on Mental Health” NYC,

5/28/15 (in collaboration with Asian American Federation)

Charles B. Wang Community Health Center Annual Health Fair NYC, 8/9/14

Examples of Successful Partnering with the Executive SponsorExamples of ACE projects promoting the

success of Asian American community-based

organizations

Chinese Chamber of Commerce of NY Asian American Leaders Fundraising Gala NYC 4/15

Chinese-American Planning Council (CPC) 51st Annual Lunar New Year Celebration

Fundraising Dinner NYC 3/3/16

Indochina Sino- American Community Center Annual Fund-Raising Dinner NYC 2/13/16

Flushing Chinese Business Association (FCBA) 2016 Annual Fund-Raising Dinner NYC

1/22/16

The Korean Community Services of Metropolitan New York (KCS) 42nd Anniversary Gala

NYC 11/13/15

Coalition for Asian American Children and Families (CACF) 2015 Caring for Children

Awards Benefit NYC 10/20/15

The State of Asian American Children Report and the Conference NYC, 3/27/14 (in

collaboration with Asian American Federation)

Asian American Federation Fundraising Gala, NYC 5/14/15, 6/18/14, 5/2/13 (AAF is a

pan-Asian non-profit organization representing a network of community service

agencies in the Northeast. These agencies work in the fields of health and human

services, education, economic development, civic participation, and social justice.)

Examples of Successful Partnering with the Executive Sponsor

Examples of ACE projects recognizing

Cultural Traditions in the Asian American

communities

Asian American Federation (AAF) 26th Anniversary Spirit of Asian America Gala NYC 5/25/16

Coalition of Asian-American IPA (CAIPA) Asian Heritage Night '16 NYC 5/23/16

Beauty of Asia Cultural Presentation NYC 5/18/16

Asian American for Equality (AAFE) 42nd Annual Lunar New Year Banquet NYC 3/17/16

Chinese-American Planning Council (CPC) Lunar New Year Celebration NYC 2/13/16

Flushing Chinese Business Association (FCBA) Lunar New Year Indoor Celebration NYC 2/8/16

Dragon Boat Festival (in collaboration with Asian American Federation) NYC 8/8-9/15

Chinese American Insurance Association (CAIA) Annual Chinese New Year NYC, 4/23/15

Asian American for Equality (AAFE) Annual Lunar New Year Banquet NYC, 3/12/15

Examples of ACE projects promoting

Diverse Workforce in the Asian American

communities

Insurance Industry Diversity Career Fair [Chinese American Insurance Association (CAIA), Latin

Agents & Brokers Association (LABA), National African American Insurance Association

(NAAIA), and Korean American Insurance & Financial Association (KAIFA), with the welcome

support of the Independent Insurance Agents & Brokers of America, Inc. (IIABA) NYC 10/22/15

Greater Flushing Chamber of Commerce (GFCOC) Green Job Fair NYC, 4/24/15

Insurance Industry Diversity Career Fair NYC, 5/17/14 (in collaboration with Chinese American

Insurance Association)

Chinese American Insurance Association (CAIA) and Ascend Career Fair NYC, 4/20/13

Examples of Successful Partnering with the Executive Sponsor Supports professional development of ACE leaders and members

Examples Serves as Mentor in ACE Pilot Mentoring Program 2016

7th Annual Asian MBA Leadership Conference & Career Exposition (funded registration fees

for some ACE members) NYC 10/16-17/15

Meeting with Executive Sponsors – Professional and Career Development Q&A 9/11/15

Fosters visibility of ACE leaders in the community, by representing the company in events organized by various organizations

Endorsed ACE funding request from Empire BlueCross BlueShield Foundation for the Child Center of NY Asian Outreach Program; grant

request was approved for implementation in September 2015. (The Asian Outreach Program’s goal is to prevent the life-long scars of

unaddressed mental illness, the difficulties of acculturation, as well as child abuse and neglect. ACE supports the Child Center’s effort to

battle the stigma of mental illness in the Asian American communities and to intervene as early as possible to help children become

healthy, stay in school, and connect with their families.)

Executive Sponsor in Action: Community Outreach Initiative: Cultural Awareness and Appreciation

Empire BlueCross and BlueShield co- sponsored with Asian American Federation the “Alpha Rowing Team” during the Dragon Boat Festival in Flushing, NYC – August 8-9, 2015 (with Jiong Huang, Executive Sponsor)250m Final - Placed third; 500m Final - Placed second

Executive Sponsor in Action: Community Outreach Initiative - Promoting Education and Literacy

Volunteered to distribute backpacks during the Back-to-School Event in Flushing, NYC – August 22, 2015

(with Jiong Huang, Executive Sponsor)

Executive Sponsors in Action: Professional Development and Career Progression Initiative

Meeting with Executive Sponsors Webinar in NYC – September 11, 2015

(with Brian Griffin and Jiong Huang; Cassie Kam, Janice McCormick and other ACE members in CA; Aaronette Brinkmoeller in Indy)

Thank you!

Effectively Partner & Utilize Executive Sponsors

Soo Mentor, MasterCard

Champions

Provide Advice and Counsel

Senior Level Endorsement

Professional Development

Strategic Direction

Business Initiatives

Rob Reeg, President, O&T & PRIDE BRG Ron Garrow, CHRO & LEAD BRG

Be Prepared

Set Expectations

Ask

Employee Resource GroupsThe Power of Engaging Executives

Karen A. AshleyEmployee Resource Group Program Manager

Georgia Power July 16, 2016

Georgia Power Definition of Diversity & Inclusion

Diversity at GPC – The differences and similarities of experiences,

backgrounds, skill sets, and ideas of our employees, customers, and

other stakeholders. (Includes race, ethnicity, religion, sex, gender identity

& expression, national origin, sexual orientation, age, physical ability, skill,

talent, education, viewpoints, etc.)

Inclusion at GPC – Bringing these differences and similarities

together to achieve and sustain better business results. At Georgia

Power, inclusion is a proactive effort to create a work environment where

all employees feel respected and valued for their abilities, unique qualities

and perspectives.

Evolution of Employee Resource Groups

2001 – Affinity Groups Approved

2011 – Transition from Affinity Groups to ERGs

2014 – AAWNG transitioned to VOICE

2015 – PRIDE Power Formed

Existing Employee Resource Groups

Employee Resource Group Demographics

22% of all employees belong to one or more group

Membership ranges from 151 to 789 members

Membership breakdown by ethnicity/race

Asian – 6%

Hispanic/Latino – 8%

African-American – 43%

White – 43%

Employee Resource Group Demographics

Membership breakdown by gender

Female – 60%

Male – 40%

Membership breakdown by geographic location

Metro Atlanta – 87%

Non-Metro Atlanta – 13%

Employee Resource Group Demographics

Membership breakdown by FLSA status

Exempt – 68%

Non-Exempt – 26%

Covered – 6%

Average age is 44

Average years of service is 13

Structure and Accountability

Organization-Wide Accountability

Management Council

Diversity and Inclusion

Executive Champions

ERG Specific Accountability

Executive Champions

Advisory Board

ERG Leadership TeamPresident

Vice President

Treasurer

Secretary

Committee Chairs

Executive Champions

AMIGOS Pedro Cherry

Metro Atlanta Region Senior Vice President

Asian-Pacific Americans Louise Scott

Customer Service Vice President

Professional Education and Employee Retention

Jason CuevasWest Region Vice

President

PRIDE Power John Pemberton

Generation Senior Vice President & SPO

(Management Council)

Executive Champions

Technical Women in Georgia Leslie Sibert

Distribution Vice President

Work & Family Life Mike Clanton

Land Vice President

Military Veterans in Power Danny Lindsey

Transmission Vice President

Valuing Openness, Inclusion, Community and Education

Ron Hinson CFO & Treasurer, Executive Vice

President (Management Council)

Management Council – ERG 2015 Year End Meeting ERG leaders, Management Council Focus on Leadership Development

Examples of Executive Engagement

Champion Roundtable Meetings

Management Council Shadowing

Management Council – ERG Year End Meeting

Advisory Boards

Examples of Executive Engagement

Key Note Speakers

Mentors

Supervisor Lunch-N-Learns

Local Chapter Advocates

Key Elements of Executive Engagement

Champion Selection Process

Champion Orientation

Communicating Successes

Consistent Communication

Round 1CENGAGEMENT / CONNECTION:

Effectively Partner & Utilize Executive Sponsors

Thank You!