routine & strategic decisions,
TRANSCRIPT
Routine DecisionPeople usually make hundreds of decisions
everyday. Rather than thinking a lot for each, people instead rely on routines.
These are decisions which need an introduction and identification then it becomes your regular activity.
As the nature of decision is, taken regularly, the answers are obvious to you & require no or little consideration of an alternative.
These decisions are usually sufficient, but they do occasionally fail. The failures provide an opportunity to improve decision making.
ExampleWhich way to turn your car as you leave work to head
home,
Where to put the spoons when you take them out of the dishwasher,
Which button to push to switch on your personal computer,
How many buns to buy to go with a package of eight sausages,
Which hand you write with.
Decisions taken in an Org: There are three types of decisions taken in
an organization
1. Strategic Decision,
2. Tactical Decision,
3. Operative Decision.
Strategic Decision One of the essential parts of creating and running a
business is creating a mission or vision for the business and a set of goals the company aims to achieve.
Strategic decision making, or strategic planning, describes the process of creating a company's mission and objectives and deciding upon the courses of action a company should pursue to achieve those goals.
Strategic decisions : are taken by top management
have long term horizon
are future oriented
are non-repetitive
are centralized
affect long term prosperity of the firm
are concerned with the allocation of total resources among product-market opportunities.
Four steps for making Strategic DecisionThe recent Moss Adams study recommends the
following four steps to strategic decision making:
1) Develop a Plan and Goals
2) Develop a Performance Monitoring Process
3) Formalize a Compensation System
4) Devote Time and Energy to Marketing
http://www.professionaladvisorsalliance.com/paa/pages/expanding/decisonmaking.html
Individual Decisions The main factor behind the
decision taken by individual is
Perception. Individual analysis
and rationale are also affected
by perception.
PerceptionA process by which individuals organize and
interpret their sensory impressions in order to give meaning to their environment.
“We do not see things as they are,
but we see things as we are.”
Individual Decision Making We generally make decisions under impression of
facts and figures, comparison, perception or belief and personal intuition. Perception plays an important role while making intuition.
As an individual can not go through diverse data to analyze and interpret each and every thing, so the decision made by him can be good on the ground where he is good and vice versa.
While Under some individual
decision situation, people follow
the rational decision-making
Model.(However, this does not
happen very often)
So, what can managers do to improve their decision making? Analyze the situation.
Be aware of biases.
Combine rational analysis with intuition.
Don’t assume that your specific decision style is
appropriate for every job.
Try to enhance your creativity
Group or Collaborative Decisions Group Decisions are called when a problem is
encountered or to determine the future direction of the organization.
Using tools like the SWOT (Strengths, Weaknesses, Opportunities, Threats)
model, the current direction of
the organization is assessed.
Types of Group Decision Making
Consensus Decision Making: tries to
avoid "winners" and "losers". Consensus requires that a majority approve a given course of action, but that the minority agree to go along with the course of action. In other words, if the minority opposes the course of action, consensus requires that the course of action be modified to remove objectionable features.
Voting Based Methods :Majority : requires support from more than 50% of
the members of the group. Thus, the bar for action is lower than with unanimity and a group of "losers" is implicit to this rule
Plurality : where the largest block in a group
decides, even if it falls short of a majority.
Dotmocracy : is a facilitation method that relies on the use of special forms called Dotmocracy Sheets to allow large groups to collectively brainstorm and recognize agreement on an unlimited number of ideas they have authored.
Blank Dotmocracy Sheet-----Filled Dotmocracy Sheet
Query Session
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