ROYAL CARIBBEAN LEADERBOARD FAQSQ. What is the RCU Leaderboard?A. In celebration of Royal Caribbean’s 50th Bir thday, Royal Caribbean University (RCU) is kicking off a year-long init iative known as the

Royal Caribbean University Leaderboard. The Leaderboard will allow the RCU community to earn points and engage in fr iendly competit ion

with your fellow travel par tners — and win some excit ing prizes for your effor ts.

Q. How can I participate in the Royal Caribbean University Leaderboard challenge?A. Par ticipating is easy. New students can simply enroll in Royal Caribbean University and can star t earning points r ight away. Previously

enrolled students and graduates will automatically earn points for all their past completions.

Q. Where can I find Royal Caribbean University?A. To access Royal Caribbean University, log in to CruisingPower.com. Once on CruisingPower.com, follow this path:

Training & Benefits > Training & Certif ication > Royal Caribbean Int’l

Q. How can I earn points on the Leaderboard?A. There are many ways you can earn points on the RCU leaderboard. Some of these include:

• Enrolling in Royal Caribbean University

• Completing any course• Completing the Bachelor level

• Completing the Master level

• Completing the RCU Question of the Week every Tuesday

• Completing any new courses

• Attending trade webcasts throughout the year

• RCU students who have already completed any RCU courses to date have been gifted the full point value to keep things fair

• RCU graduates who have already completed the Bachelor or Master Level have been gifted the full point value to keep things fair

For a full list of point opportunities, please visit the Royal Caribbean University Leaderboard page for more details.

*Between February 11 and December 20, 2019 (the “Incentive Period”), travel agents enrolled in Royal Caribbean University may earn points to win prizes by completing courses and activities available on CrusingPower.com by navigating to the Royal Caribbean University portal; no purchase required. Prizes will be awarded to the 50 participants with the most points earned during the Incentive Period as follows: Participants with the 10 highest leaderboard points totals will be awarded one (1) double occupancy ocean view stateroom on the Odyssey of the SeasSM inaugural sailing (ARV $1500), one (1) $50 Gift Card, and one (1) Royal Caribbean Gift Bag (ARV $30); eleventh through twenty-fifth place, based on total points earned, will be awarded one (1) $50 Gift Card and one (1) Royal Caribbean Gift Bag; and twenty-sixth through fiftieth place, based on total points earned, will be awarded one (1) Royal Caribbean Gift Bag. Prizes are not transferable or redeemable for cash. Winners will be selected based on leaderboard points and notified on, before or after December 20, 2019. If winner is unable or unwilling to collect, prize will be forfeited. Only open to active and accredited travel agents (must have a valid ARC, IATAN, TRUE, or CLIA number) in U.S. (includes D.C; excludes P.R.) and Canadian travel agents (excludes Quebec) 21 years of age or older. All federal, state, provincial, and local laws and regulations apply. Royal Caribbean cannot provide tax advice; participants should consult with their tax advisor to determine prize/income reporting requirements within the applicable state, province and/or country. Void where prohibited. For Official Rules and complete details, visit: Loyaltoyoualways.com/rcu. SPONSOR: Royal Caribbean Cruises Ltd., Miami, Florida USA ©2019 Royal Caribbean Cruises Ltd. Ships’ registry: The Bahamas • 1/20/2019. 19066212 • 1/29/2019

Q. Will the points vary for participating in these activities?A. Yes, points will vary per activity. Additionally, cer tain activit ies, such as the Question of the Week will have a higher point value if

answered that week. If answered after, the question will be of lesser point value. Make sure to come back every week!

Q. How will I know when new opportunities arise to earn points?A. Stay tuned to the RCU Message Board and to LoyalToYouAlways.com for announcements on all RCU Leaderboard point opportunities.

Remember to check back every Tuesday to ensure you complete the Question of the Week which allows you to earn points on a weekly

basis.

Q. Where can I see my points breakdown?A. At launch, there is no way to view a full breakdown of your points. This function is planned to unroll in spring 2019, at which point you’ll be

able to see where all your earned points came from.

Q. What prizes will be given to the top scorers?1st place through 10th place:

• One complimentary stateroom for 2 guests (winner + guest) onboard Odyssey of the SeasSM Inaugural sailing in Fall 2020• $50 Gift Card

• Royal Caribbean Gift Bag

11th place through 25th place:

• $50 Gift Card

• Royal Caribbean Gift Bag

26th place through 50th place:

• Royal Caribbean Gift Bag

Q. Are there other ways to be a winner?A. Yes. We will have prize drawings and winners throughout the year for those participating in the leaderboard activit ies. So, even though

you may not be in the top of the leaderboard you can still be a winner along the way.

Q. When will the top 50 winners be announced?A. The top 50 winners will be announced on December 20, 2019.

Q. When will the prizes be received?A. The top 50 winners will receive their prizes in early January 2020. The inaugural invitations will be sent during Summer 2020.

Q. How long will the Leaderboard be in effect?A. The leaderboard will be in effect from February 1 1 through December 20, 2019 – celebrating Royal Caribbean’s 50 Years Bold!

Q. How often will the Leaderboard be updated?A. The leaderboard will be updated in real t ime.

ROYAL CARIBBEAN LEADERBOARD FAQS

Q. Can I access RCU and the Leaderboard on my mobile device?A. Yes. RCU is mobile friendly and can be accessed from your mobile phone or tablet.

*Between February 11 and December 20, 2019 (the “Incentive Period”), travel agents enrolled in Royal Caribbean University may earn points to win prizes by completing courses and activities available on CrusingPower.com by navigating to the Royal Caribbean University portal; no purchase required. Prizes will be awarded to the 50 participants with the most points earned during the Incentive Period as follows: Participants with the 10 highest leaderboard points totals will be awarded one (1) double occupancy ocean view stateroom on the Odyssey of the SeasSM inaugural sailing (ARV $1500), one (1) $50 Gift Card, and one (1) Royal Caribbean Gift Bag (ARV $30); eleventh through twenty-fifth place, based on total points earned, will be awarded one (1) $50 Gift Card and one (1) Royal Caribbean Gift Bag; and twenty-sixth through fiftieth place, based on total points earned, will be awarded one (1) Royal Caribbean Gift Bag. Prizes are not transferable or redeemable for cash. Winners will be selected based on leaderboard points and notified on, before or after December 20, 2019. If winner is unable or unwilling to collect, prize will be forfeited. Only open to active and accredited travel agents (must have a valid ARC, IATAN, TRUE, or CLIA number) in U.S. (includes D.C; excludes P.R.) and Canadian travel agents (excludes Quebec) 21 years of age or older. All federal, state, provincial, and local laws and regulations apply. Royal Caribbean cannot provide tax advice; participants should consult with their tax advisor to determine prize/income reporting requirements within the applicable state, province and/or country. Void where prohibited. For Official Rules and complete details, visit: Loyaltoyoualways.com/rcu. SPONSOR: Royal Caribbean Cruises Ltd., Miami, Florida USA ©2019 Royal Caribbean Cruises Ltd. Ships’ registry: The Bahamas • 1/20/2019. 19066212 • 1/29/2019

Q. Where can I find the full incentive rules? A. The full RCU Leaderboard rules can be found on LoyalToYouAlways.com/RCU.