royal resorts signature club 2013 brochure
DESCRIPTION
August, 2013 BrochureTRANSCRIPT
Welcome TO THE ROYAL RESORTS
SIGNATURE CLUB
THIS IS THE WAY LIFE WAS MEANT TO BE LIVED.
Your Choice. Your Lifestyle.
WELCOME TO SIGNATURE EXPERIENCES
That turn dreams into perfect memories.
Life is a series of challenges and rewards. Sometimes there seem to be too many of one and not nearly
enough of the other. The Royal Resorts Signature Club changes the balance in your favor. The Royal
Resorts Signature Club is a leisure and lifestyle club designed to revolutionize the way you live and play.
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Royal Resorts
At its heart, the Club is made up of three distinctive benefits for members:
1) SIGNATURE FLEXIBILITY means that you own your week, but depending on the Signature Club membership
you choose, you can elect each year to convert it to points to get full flexibility for your stay.
2) CLUB LIFESTYLE BENEFITS through
- The Signature Lifestyle Collection — an online portal with a Best Price Guarantee and Signature Cash
Back Rewards on travel and lifestyle purchases that can be used to offset your Club Service Fees, make
purchases at Royal Resorts, or pay for additional purchases through the portal
- Signature Exchange — a membership to RCI is included in your Royal Resorts Signature Club membership
to access a world of travel opportunities
3) CLUB RESORT & DESTINATION BENEFITS which mean additional enhancements to make your vacation
experience at Royal Resorts even better every time you vacation.
With different types of membership perfectly suited to your lifestyle and your needs, the Club offers
you the opportunity to translate everything you love about your vacation experience to other aspects
of your life, helping you to embrace a lifestyle that fills every single day with the magic of vacation.
ThREE REASONS
to Love Signature Club
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“Our vacation needs have changed over the years. We used to travel with the kids, now they want to go their own way. The Signature Club flexibility makes it all work.”
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Royal Resorts
The idea for the Royal Resorts Signature Club came from conversations and feedback from our valued members
and frequent quests. You told us what you wanted—and we listened carefully. Many of you said that your Mexican
Caribbean vacation was perfect just as it is and not to change a thing. While that’s music to our ears, others told
us they’d like more vacation flexibility—the opportunity to go somewhere else, stay longer, travel more often, or
even take a cruise vacation. Some suggested the idea of consolidating buying power to generate savings and a
few thought they’d like a cash back program of some kind to help pay for their Club Service Fee.
And so, we listened, and the result, the Royal Resorts Signature Club, is the best of all your ideas rolled into
one easy-to-use Club that combines more Resort Benefits and Destination Benefits to make your vacation even
better, plus Lifestyle Benefits that you can enjoy every day. The Royal Resort Signature Club addresses the ways
in which your needs change as time passes. A multigenerational family looks at vacation differently from a young
couple; a retired couple with grown children has more leisure time to enjoy, so their needs are different, too.
Thus, the Royal Resorts Signature Club offers you more flexibility when it’s time to plan your vacation. Now, you
can use your week exactly as you always have—or change the length of your stay, the size of your villa—even the
season or location. The Royal Resorts Signature Club offers a broad range of options when it comes to planning
your vacation. Change where, change how long you vacation for—even change when you vacation. You’re about
to learn that Royal Resorts Signature Club is flexible enough to meet your every vacation need.
TODAY, A WEEk ON A BREAThTAkING BEACh.
Tomorrow, your membership is so much more.
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“We love our Cancun time, but there’s a big world out there and now and then, we’d like to try something different.”
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Royal Resorts
Our commitment to make Royal Resorts® your inspired vacation retreat comes with some powerful benefits
designed to enhance your membership. Beyond the boundaries of your vacation home, The Royal Resorts Signature
Club is a gateway to international travel, life experiences and daily conveniences. This is the promise of belonging
to something that is truly transforming the way you travel and experience life.
Never has your leisure time been so complete.
WE’RE BUILDING ON ALL ThE BENEFITS
you already enjoy.
As A RoyAl ResoRts MeMbeR, you ARe AlReAdy entitled to, And enjoying, these benefits:
dining discounts
spa package discounts
discounts on tours and excursions
Kids Club, where available
Activity program for teens, kids
and adults
happy hour
Complimentary access to bikes
Complimentary access to sports
equipment, including golf clubs,
tennis rackets, snorkeling gear,
water toys and board games
Complimentary access to kayaks
and sailboats where available
Complimentary wireless
internet access
Complimentary use of tennis
courts and priority reservations
for their use
Complimentary local calls
daily housekeeping service,
except for sundays and holidays
guest laundry
Valet parking, where available
Member rate Refine All-inclusive
package, where available
Private transportation between
Playa del Carmen, Cancun and
Puerto Morelos
Complimentary shuttles,
where available
Private online pre-registration
24-hour front desk
24-hour room service, where available
Pre-arrival grocery shopping
special event decoration
special evening planning
Rental program
dedicated line for exclusive
member services
Some benefits will have a nominal charge
Royal Resorts Weeks exchange
exchange through an external
exchange company
dedicated line for exchange services
DESTINATION BENEFITS
discounts in local restaurants
discounted golf
RESORT BENEFITS RESORT AND MEMBER SERVICES EXCHANGE BENEFITS
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TODAY, YOU LIVE IT UP ON VACATION.
Tomorrow, you live it up every day of your life!
When Royal Resorts listened to its members, we found ways to enhance vacationing—by borrowing the joy of
being on vacation and translating it to the things you do every day, like shopping, and giving you a way to offset
Club service fees or cover other costs of your vacation at the same time.
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“Our Royal Resorts membership has always been important to our family. Our Mexican vacations have given us years of treasured memories. Now, with the amazing addition of Signature Club, our vacation experience has been made even better. I love the online shopping, especially the generous cash-back rewards.”
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Royal Resorts
INTRODUCING ThE
Signature Lifestyle Collection
New for Royal Resorts members, the complete shopping benefits of the Signature Lifestyle Collection! Now you’ll
save as never before.
And most purchases you make qualify for generous Signature Cash Back Rewards. Now purchases can help
pay your Club Service Fees, make purchases at Royal Resorts, or pay for additional purchases in the Signature
Lifestyle Collection. What you’ll buy:
Access to top worldwide cruise lines and itineraries
Resort and hotel stays
Golf tee time
Unique wine offerings from hundreds of wineries
Box office events such as movie tickets, concerts
and more
Spa, beauty and wellness products
Shopping on hundreds of brands you know
and love
Vacation Packages
Ski vacations
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“Saving money is great. Getting cash back on what you buy is simply the best.”
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Royal Resorts
In order to make Royal Resorts Signature Club a perfect fit for every Royal Resorts member, there are
three types of membership, and one of them is just right for you. Try them on for size and see which
one of them maximizes the value of your Royal Resorts membership.
Explore the Silver, Gold and Platinum Membership Benefits.
EvEN ROYAL RESORTS SIGNATURE CLUB
Enrollment is flexible.
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“We love the choices, the extra benefits and the complete flexibility of Signature Club membership. It fits our lifestyle like a glove.”
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Royal Resorts
Your Signature Club Silver membership is the perfect fit for those who want to enjoy their
Royal Resorts vacation every year. If you love your week in the Mexican sun, Signature Club Silver
will add value through the buying opportunities offered by the Signature Lifestyle Collection, but
otherwise, your fabulous annual vacation will stay exactly the same—just the way you love it.
Explore the Silver Membership Benefits.
SIGNATURE CLUB
– Silver–
With a Silver Membership, doors open and wonderful things begin to happen:
your vacation week is guaranteed!
RCi signature exchange - RCi membership with continued enrollment allowing you to trade
your vacation week for a comparable week in a world of different resorts
Shop online with our exclusive Signature Lifestyle Collection portal:
enjoy the best Price guarantee
earn signature Cash back on qualifying travel and lifestyle purchases
use your signature Cash back to pay for your Club service fees, Royal Resorts purchases,
or additional purchases in the signature lifestyle Collection
Enjoy the panorama of Club Resort and Destination Benefits, including:
travel amenity kit
Complimentary early rental car pick-up
Priority seating for restaurant reservations 10 days in advance
Complimentary certificate for the yacht program with enrollment
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“Our week in Cancun is priceless to us. I can’t imagine going anywhere else. For us, a Silver membership was the perfect fit.”
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Royal Resorts
signature Club gold is the perfect choice for you if your Mexican vacation is a highlight of your year,
but you also like the idea of maximizing the value of your membership—even when you’re not on
vacation. by selecting the gold Membership, you’re ensuring that you get the most for your money
with the generous Premium signature Cash back Rewards when you buy products and services from
the signature lifestyle Collection. signature Club gold will maximize your membership every day.
Explore the Gold Membership Benefits.
SIGNATURE CLUB
– Gold–
With a Gold Benefit Level, glittering opportunities unfold:
your vacation week guaranteed!
signature exchange - RCi membership with continued enrollment allowing you to trade your
vacation week for a comparable week in a world of different resorts
Shop online with our exclusive Signature Lifestyle Collection portal
enjoy the best Price guarantee
earn Premium signature Cash back on qualifying travel and lifestyle purchases - four times greater than
silver level signature Cash back
use your Premium signature Cash back to pay for your Club service fees, Royal Resorts purchases,
or additional purchases in the signature lifestyle Collection
Enjoy the panorama of Club Resort, Destination and Lifestyle Benefits, including:
travel amenity kit
Complimentary early rental car pick-up
Complimentary signature drink or dessert
Priority seating for restaurant reservations 15 days in advance
Complimentary certificate for the yacht program with enrollment
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“The generous cash back rewards we’ll enjoy when we shop through our Signature Lifestyle Collection portal was enough to convince us to select the Gold Membership of Royal Resorts Signature club. I know we’ll never regret it.”
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Royal Resorts
you’re pure Platinum if having utmost flexibility and maximizing the value of your Royal Resorts
vacation is paramount. With signature Club Platinum, you can enjoy your Mexican vacation as you
always have, or you can change the size or location of your accommodations, your arrival date—or
contribute towards a european or hawaiian vacation or a luxurious cruise now and then. At the same
time, your signature Club Platinum membership means you’re getting Premium signature Cash back
Rewards on qualifying purchases through the signature lifestyle Collection—and your cash back can
pay Club service fees or even pay for your vacation expenses at Royal Resorts!
Explore the Platinum Membership Benefits.
SIGNATURE CLUB
– Platinum–
With signature Club Platinum, your vacation week is guaranteed, or make the annual decision to
trade your week for vacation points and enjoy the flexibility of using those points whenever and
wherever you like during your use year. When you trade your week for points you enjoy total vacation
flexibility—an exclusive benefit of your Platinum membership!
Signature Flexibility home resort guarantee
flexible unit location, unit size, time of the year, day of the week arrival,
length of stay
flexible resort locations
Waitlist Requests
borrow points
bank points for future vacations
Shop online with an exclusive Signature Lifestyle Collection portal
enjoy best prices guarantee
earn Premium signature Cash back on qualifying travel and lifestyle purchases - four times greater than
silver level Cash back
use your Premium signature Cash back to pay for your Club service fees, Royal Resorts purchases,
or additional purchases in the signature lifestyle Collection
Signature Exchange - RCI Membership with continued enrollment
Enjoy the panorama of Club Resort, Destination and Lifestyle Benefits, including:
Complimentary upgrade to best available room or villa at check in
early arrival and late check-out
Personalized unit preference profile
Priority wait list status
travel amenity kit
Complimentary early rental car pick-up
Complimentary signature drink or dessert
Priority seating for restaurant reservations 30 days in advance
Complimentary certificate for yacht program with enrollment
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“There’s good and there’s better, but for us, it has to be the best. That’s why Signature Club Platinum Membership wil always be the right fit for our family.”
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Royal Resorts
now you have exclusive access to the Signature Lifestyle Collection—a one-stop shopping portal for
your travel, leisure and lifestyle needs offering valuable discounts, value-added offers and a Cash back
Rewards account that rewards participants for everyday leisure and lifestyle purchases and activities
arranged through the portal. the signature lifestyle Collection Portal offers:
best Price guarantee on an array of brand name travel, leisure and merchandise, including travel,
electronics, gifts, wine and more
signature Cash back Rewards on qualifying travel and lifestyle purchases made through the portal, and
Cash back rewards may be used to pay for Club service fees, for purchases at Royal Resorts or for
additional merchandise or services through the portal.
triple dipping – earn rewards on third-party loyalty programs and when using your credit card
www.rrsignatureclub.com
WElcoME to thE latEst and BEst innovation—
a suitE of ExclusivE sErvicEs, yours as a siGnaturE cluB MEMBEr.
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“The generous cash back rewards we’ll enjoy when we shop through our Signature Lifestyle Collection portal was enough to convince us to select the Gold Membership of Royal Resorts Signature club. I know we’ll never regret it.”
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Royal Resorts
you’re pure Platinum if having utmost flexibility and maximizing the value of your Royal Resorts
vacation is paramount. With signature Club Platinum, you can enjoy your Mexican vacation as you
always have, or you can change the size or location of your accommodations, your arrival date—or
contribute towards a european or hawaiian vacation or a luxurious cruise now and then. At the same
time, your signature Club Platinum membership means you’re getting Premium signature Cash back
Rewards on qualifying purchases through the signature lifestyle Collection—and your cash back can
pay Club service fees or even pay for your vacation expenses at Royal Resorts!
Explore the Platinum Membership Benefits.
SIGNATURE CLUB
– Platinum–
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Royal Resorts
Your membership offers shopping through the Signature Lifestyle Collection portal, with best available
rates and unprecedented Signature Cash Back rewards. Shopping with the Signature Lifestyle
Collection gives you:
Guaranteed best available rates on an array of brand name merchandise, including electronics,
apparel, household goods and more.
Online shopping opportunities at preferred rates
Signature Cash Back Rewards earned on qualifying shopping and merchandise purchases within the portal
SIGNATURE LIFESTYLE COLLECTION
SHOPPING BENEFITS
SIGNATURE
cash back
REWARDS
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TOP vALUES ON FAMOUS BRANdS SUCh AS:
Coach
Cole Haan
Dooney & Bourke
Ferragamo
Tumi
Tiffany & Co.
JVC
Sony
Sirius
Callaway
Ping
Taylor Made
Nike
Maytag
Whirlpool
Samsung
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Royal Resorts
The endless panorama of blue sea, coupled with an exciting port of call everyday—that’s the magic of
a cruise vacation. One voyage and you’ll be hooked—and your Signature Club membership can make
you a frequent cruiser. Enjoy:
Access to preferred cruise lines and over 20,000 departures on all major cruise lines worldwide
More than 40 cruise lines to choose from – encompassing contemporary family vacations through complete
inclusive luxury experiences, from mega ships to small private yachts
Unique promotional offers and exceptional savings for members on cruise vacations that cannot be
matched in the general marketplace
Exclusive value-added special offers
Experienced and caring Personal Vacation Consultants who will lead you through every step of
dream cruise vacation planning
Signature Cash Back Rewards earned on qualifying cruise vacations booked within the portal
SIGNATURE LIFESTYLE COLLECTION
CRUISE BENEFITS
SIGNATURE
cash back
REWARDS
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{ Signature Cash Back Rewards earned on qualifying cruise vacations booked within the portal }
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Royal Resorts
If the game is more than a game to you, this suite of golf-oriented opportunities is certain to appeal
to you. Among the perks of your membership are:
Access to preferred Tee Times at over 3,000 golf courses nationwide
Stay & Play golf packages in world-class resorts and destinations
Access to golf savings for local and vacation destination courses
Exclusive golf access and invitations at high-demand courses
Signature Cash Back Rewards earned on qualifying golf products booked within the portal
SIGNATURE LIFESTYLE COLLECTION
GOLF BENEFITS
SIGNATURE
cash back
REWARDS
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{ Signature Cash Back Rewards earned on qualifying golf products booked within the portal }
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Royal Resorts
The ultimate form of relaxation is surrendering yourself to the luxury of professional spa services.
For those who understand and indulge themselves now and then, Signature Club provides members
access to:
Preferred rates and services on Spa Packages in world-class resorts and destinations, such as Canyon Ranch,
Six Senses, and more…
Access and gift certificates to spas and wellness locations worldwide
Spa & Beauty Products – Certificates available with full access to online spa, beauty and wellness products
SIGNATURE LIFESTYLE COLLECTION
SPA BENEFITS
SIGNATURE
cash back
REWARDS
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Royal Resorts
Sophisticated hotels in the most exciting cities in the world—it’s a heady combination for many
travelers, and it’s all yours through Signature Club. You might just want to keep a bag packed and
ready to go at the drop of a hat. Take advantage of these opportunities:
Access to a preferred network of over 50,000 hotels worldwide
Preferred rates and promotional offers with savings up to 60%, free bonus nights, special amenities
and more …
City Stays in over 12,000 cities worldwide
Exclusive last-minute getaway packages
Unique packages with local amenities, event tickets, attractions and more …
Signature Cash Back Rewards earned on qualifying hotel stays booked within the portal
SIGNATURE LIFESTYLE COLLECTION
HOTEL BENEFITS
SIGNATURE
cash back
REWARDS
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If visiting a resort is good, imagine how much better it could be to take several resort vacations every
year. It’s possible with this selection of travel opportunities:
Access to world-class resorts in high-demand vacation destinations worldwide at guaranteed lowest rates
Preferred rates and promotional offers providing savings up to 70% off, free nights, special amenities
and more …
Exclusive offers on resort vacation packages
- Golf and Spa Packages
- Ski Packages
- Event Getaway Packages
Signature Cash Back Rewards earned on qualifying resort bookings within the portal
SIGNATURE LIFESTYLE COLLECTION
RESORT BENEFITS
SIGNATURE
cash back
REWARDS
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Royal Resorts
The purity of frosty mountain air and the invigorating experience of flying down a freshly groomed
trail. If that’s your idea of heaven, Signature Club offers these exceptional opportunities for skiers:
Access to world-class ski resorts in top-ranked ski vacation destinations at guaranteed lowest rates
Preferred rates on exclusive ski vacation packages complete with lift tickets and more…
International ski packages available in top ski destinations
Signature Club Cash Back Rewards earned on qualifying ski products booked through the portal
SIGNATURE LIFESTYLE COLLECTION
SKI BENEFITS
SIGNATURE
cash back
REWARDS
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Royal Resorts
Those who know wine, tend to love wine. Signature Club offers a robust selection of wine-focused
opportunities for members. Among them:
Access to wines and vintages unavailable to the general public
Preferred pricing and unique wine offerings from over 600 wineries
Special savings afforded by direct-to-the-winery relationships
Online store with home delivery in select destinations
Signature Cash Back Rewards earned on qualifying wine products purchased within portal
SIGNATURE LIFESTYLE COLLECTION
WINE BENEFITS
SIGNATURE
cash back
REWARDS
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{ Signature Cash Back Rewards earned on qualifying wine products purchased within the portal }
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Royal Resorts
From Broadway to Carnegie Hall, from ringside in Vegas to the fifty-yard line, the hard-to-find ticket
is now within your grasp. Thanks to Signature Club, you can be there!
Access to preferred box office events in the United States and the United Kingdom, including events not
generally available to the public, such as:
- Major Concerts
- Sporting Events
- Arts & Theater Engagements
Exclusive promotional offers including:
- Bonus opportunities for free tickets to select events
- Exclusive event packages with preferred savings
SIGNATURE LIFESTYLE COLLECTION
BOX OFFICE BENEFITS
SIGNATURE
cash back
REWARDS
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Royal Resorts
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When you want a vacation that’s more than relaxation, an exciting experience may be the perfect
getaway. Through Signature Club, you’ll have:
Access to thousands of worldwide destination activities in high-demand vacation destinations at guaranteed
lowest rates
Preferred rates and promotional offers providing savings up to 40% off on tour and excursion packages
Exclusive rates on experiential vacation packages such as African Safaris, Tuscan Wine-Tasting Tours,
Whitewater Rafting Experiences and more …
Signature Cash Back Rewards earned on qualifying tour and excursion products booked within the portal
SIGNATURE LIFESTYLE COLLECTION
EXPERIENTIAL BENEFITS
SIGNATURE
cash back
REWARDS
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Royal Resorts
With your suite of services, all you need is a single number to call and a cheerful, helpful voice on the
line. Your Signature Concierge is waiting to assist you with:
Assistance for all Signature Lifestyle Collection benefits
Personal assistant for:
- Assistance and fulfillment of all Signature Lifestyle Collection benefits
- Complete box office ticket assistance
SIGNATURE LIFESTYLE COLLECTION
CONCIERGE BENEFITS
SIGNATURE
cash back
REWARDS
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{ You can count on a helpful voice at the other end of the phone.}
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Royal Resorts
Signature Club is pleased to welcome Royal Resorts members to the lifestyle benefits of membership.
Now, the fun of vacation is extended to your home with the lifestyle benefits Signature Club offers.
Shop. Save. Experience all of the value, choice and flexibility waiting for you on vacation—and every
day of your life.
value, Choice and Flexibility Await You.
SIGNATURE CLUB WELCOMES YOU TO
COMPLETE VACATION AND LIFESTYLE FLEXIBILITY
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Royal Resorts
We want to make your experience with Royal Resorts Signature Club as easy as possible. That’s why
we have created an exclusive online portal and customer service line to help you access all the Club
benefits, as well as to provide you with all the information you need to get the most out of your
membership. Here’s how you can do it:
Online access through the Royal Resorts Signature Club website
1) Go to: www.rrsignatureclub.com
2) Log in to your account
3) After logging in, you will have a variety of options to choose between:
- Signature Lifestyle Collection for all Lifestyle Benefits including Signature Cash Back Rewards
- Signature Exchange for all exchange benefits and services provided through RCI
- Signature Flexibility for Platinum Members only who wish to convert their weeks to points and
use those points to make a reservation
- Signature Club Members Guide for all the rules and regulations of the Club and its benefits,
including the details on how to use Points to add flexibility
- Member Services for inquiries and services related to your Royal Resorts and Signature
Club memberships
4) Simply click on the option that best meets your need and access all of the Club’s benefits from
a single website.
FOR MORE INFORMATION
AND PERSONAL SIGNATURE CLUB SERVICE…
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For any questions about your Signature Club Membership or for personal assistance with
any membership benefits, please contact member services:
Silver Member Services:
US Toll Free Number: 1-888-882-9341
International: +1 (954) 484-4341
Gold Member Services:
US Toll Free Number: 1-888-882-9259
International: +1 (954) 485-5279
Platinum Member Services:
US Toll Free Number: 1-888-882-9343
International: +1(954) 484-6343
For complete details and hours of Signature Club Member Services, please visit the website
at www.rrsignatureclub.com
The benefits mentioned in this document may be modified or canceled at any time. For information on available benefits and the related terms and conditions pertaining to these benefits, please go online to www.rrsignatureclub.com
Welcome TO THE ROYAL RESORTS
SIGNATURE CLUB
THIS IS THE WAY LIFE WAS MEANT TO BE LIVED.
Your Choice. Your Lifestyle.