Royal Review July 31, 2015

TEAM RVH celebrates with Premier

MY CARE—it’s about compas-sion and caring when our pa-tients and family members need it the most. And for RVH Security Officer Leah Opara, it means not even thinking twice about kindly guid-ing a visitor to see a loved one in our ICU. Earlier that day, Security at-tended a Code Blue after which the patient was transferred to ICU. The patient’s wife (shown above with Leah) was notified and quickly came to RVH. Leah offered to meet the wife at the Emergency entrance. Upon arrival, Leah took her hand and showed her the way to the ICU. This little extra effort really helped calm the wife who was understandably upset when she arrived. Thank you Leah for showing us all how it’s the small moments that sometimes mean the most.

MY CARE: What it’s all about

Ontario Premier Kathleen Wynne (centre) recently announced approval for an Advanced Cardiac Cen-tre at RVH. On hand to celebrate the exciting news was Wendi Koehler, Physiotherapist (left); Mandy Belinger, EVS; Peter Terstege, Resource Nurse, Cardiac & Renal Inpatient Unit; Cristal Thomas, RPN, Respiratory Inpatient Unit; Dr. Behzad Etemadi, Cardiologist; and Rebecca Cotton, RN, ICU.

Tickets for Hockey Night in Bar-

rie VIII are now on sale. This

year’s event will take place on

Thursday, August 13 at the

BMC and will feature some of

hockey’s biggest stars! Tickets

are available online at

ticketpro.ca. Stay tuned for

some exciting player an-

nouncements by visiting hock-

eynightinbarrie.com for more

info.

Hockey Night in Barrie

Matt Beleskey of the Boston Bruins and a Barrie native stopped by RVH July 29 to sign autographs and help drive ticket sales. Cathryn Vizza, a Referrals Out Clerk from the Simcoe Muskoka Regional Cancer Program, had Beleskey sign a HNIB poster.

Page 2 Inspiring care...

RVH Royal Review July 31, 2015

A word from our patients

Dear RVH,

I recently went to RVH for vascular surgery. I want to thank everyone, including the volunteers, for their kindness, understanding and assistance. Everyone who I came in contact with were very professional and caring. I am very impressed with the level of care re-ceived at your hospital. I particularly want to thank all my nurses on the Surgery Inpatient Unit. Thank you to Sarah, Michelle, Lorraine, Brittany, Glenn and Ruth for taking such good care of me. I appreciate deeply your professionalism and your dedication. I also want to thank my surgeon Dr. Gowing and Dr. Joey McDonald, as well as the entire sur-gical team. I was very worried and nervous about this surgery and your caring ways made the whole ordeal bearable. I definitely give this hospital five stars. Thank you again. Sincerely, Lillian M.

Vic’s Picks: “Where is your favourite place to go

on summer vacation?”

Members of the Allied Health team recently took a photo to raise aware-ness for AMC - Arthrogrypo-sis Multiplex Congenita—a condition that affects our colleague Robyn Blagdon’s son. AMC in-volves very limited movement and stiff joints from birth, making for limited participation in many activities of daily living. June 30 was AMC Day. Robyn and her fam-ily raised a flag at city hall with Barrie Mayor Jeff Lehman. In honour of AMC Day, we all wore blue—the AMC colour—to raise awareness!

Colleagues rally for son’s condition

Submitted by Andrew Nicholas—OT Reg. (Ont.), Professional Practice Leader - Occupational Therapy

Jenna King Oncology “Camping in any campground across Ontario.”

Sarah Ingram Foundation “My cottage, because my kids can play outside and with bugs for hours on end.”

Vince Fitzpatrick Building & Facilities “Anywhere near the ocean!”

David Coward Human Resources “Tobermory, be-cause it is the most beautiful place in the world”

RVH’s Informatics and Technology Services team are going ‘mobile’ as they launch a new Mobile Service Desk on August 11. The help desk will be located just outside Vic-toria’s Gift Shop on the second level and will be staffed Monday to Friday: 9—10 a.m., 11:30 a.m.—1 p.m. and again from 2:30 p.m.—3:30 p.m. If you need a password reset, have a software question or internet issues, you can stop by the desk and get help—just as you would by calling extension 45000. The desk is also for patients and visitors if they have questions regarding RVH’s Guest Wi-fi. Watch for more information in the coming weeks about the Mobile Service Desk and find out how you can win a prize for stopping by the desk.

If you have an idea for a Vic’s Picks ques-tion, or would like to submit a photo and/or story for the Royal Review, please con-tact Jennifer Moore at ext. 41618 or moorej@rvh.on.ca

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RVH Royal Review July 31, 2015

Hand Hygiene Results: Q1 (April—June) 2015-2016

Meet RVH’s Wellness Champions

RVH’s Wellness Champions—Laurie Ruyter, Amber McGarvey, Donna Danyl-uk, Daryl Kwapis, Leslie McArthur; Sarah Reistetter, Bryan Berry, Samantha Howe, Joanna Dunlop, Connie Simmons, Iris Laycock and (missing from pic-ture) Jim Duffy, Tanya Laarakers, Micael Lamontagne, Melissa Mei, Pam Cud-more, Susan Sedgman, Tammy Thompson, Kathleen Churchill and Margaret Henderson—are committed to helping members of TEAM RVH on the path to wellness. This new team consists of people with many different levels of wellness and fitness, but the one thing they all have in common is a passion to promote work-life balance and a healthy lifestyle. They can often be found in the Well-ness Centre and are there to encourage and support others on the journey to wellness. Staff are encouraged to seek out their champions to find out about the great programs being offered, and share their feedback about what they like about RVH’s wellness program, as well as their suggestions for improvement. “This program will create a network of energetic and motivated ‘champions’ who have made health and wellness a priority in their life, willing to serve as team leaders for their respective work areas,” says Iris Laycock, Health and Wellness Coordinator. “These Champions will serve as an extension of the RVH health and wellness team, offering encouragement and support to their own teams to improve their health and wellness, as well as participate in events to assist them. Our champions will meet quarterly to provide insight, feedback and discuss the promotion of health and wellness initiatives offered at RVH.”

Each month in the Royal Review, we will share the story of one of the Well-ness Champions, in the hope of inspiring others to make their own health a priority. “I’m excited about being able to promote health and wellness more broadly throughout the health centre with people who are just as passionate about healthy living as I am,” says Iris as she shares her enthusiasm about the new team. “I know they will share the personal benefits of making health a priority with others, and how being healthy ultimately benefits the patients entrusted to our care.” Stay tuned for inspiring stories from RVH’s Wellness Champions in upcoming issues of the Royal Review.

Inpatient Units Respiratory—98%

Intensive Care Unit (ICU) - 97.9%

Cardiac & Renal—94.4%

Geriatrics—93.5%

Obstetrics and Child & Youth—91.1%

Surgery 3—90.4%

Cardiac Care Unit—90%

Surgery 2—89.5%

Integrated Stroke & Rehabilitation—83%

Cancer & Palliative—63.9%

Outpatient Areas Dialysis Treatment Clinic—96%

Chemotherapy Treatment Clinic—95.7%

Post Anesthetic Care Unit (PACU) - 90.6%

Imaging—82.9%

Surgery Recovery—76.3%

Emergency—66.7%

Hand Hygiene Champions ICU

Dr. A. Igric Surgery 2

Julie French—Nursing Surgery 3

Melanie Payne—Nursing Geriatrics

Marina Cleroux—EVS

Anna Penderson—Physiotherapy Cancer & Palliative

Matt Smale—Logistics Attendant

Dr. L. Crabbe Chemotherapy

Paulette Moore—Nursing Emergency

Ida Baricki—EVS

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RVH Royal Review July 31, 2015

Foundation News

Julie Dewhurst is the new Manager of the Geriatric Inpatient Unit. Julie comes to RVH from Georgian Bay General Hospital (GBGH), where she led a large team of inter-professional staff in numer-ous areas in the hospi-tal. Julie joins RVH with 18 years of healthcare experi-

ence, and has a solid background in geri-atrics, long-term care, mental health and acute medicine. Julie is an RN and is currently working on completing a Mas-ters of Health Studies.

Congratulations

Retirement Anne Macfarlane is retiring from the Pre Surgery Treatment Clinic after 27 years with RVH and 40 years as a RN both in Canada and the U.S. Anne’s last day is today (July 31)! In her retirement, she plans to spend more time with family, but will miss all the wonderful people at RVH that she’s met along the way.

Hit the Greens for RVH! First Media, a division of Heart of Business Marketing Suites, brings the first annual Celebration of Angels Charity Golf Tournament on Wednesday, August 26 to Bear Creek Golf Club. Registration is just $150 per person or $500 per four-some, with all proceeds supporting advanced cardiac care at RVH. There are great prizes including $25,000 hole in ones, and the first 100 registrants will be entered to win a full 2016 golf membership at Bear Creek Golf Club valued at $1,270! For more information, visit the RVH Foundation online at http://foundation.rvh.on.ca

KICX 106 recently presented the Outlaws and Outsiders Tour in sup-

port of Radio for Cardiology. The concert featured country superstars

Aaron Pritchett, Cory Marquardt, King and Cash, and Barrie’s own

Kansas Stone. By purchasing tickets at RVH, some members of

TEAM RVH were lucky enough to win backstage passes to meet the

performers! Pictured (left to right): Aaron Pritchett, Mark Moreau

(RVH), Cory Marquardt, Gale Moreau, and King and Cash’s Dan

Arnold & Jordan Pritchett.

Iris Laycock recently received the Employee Campaign Coordinator Spirit Award (for organizations with 2,000+ employees) at the an-nual United Way of Great Simcoe County Awards Ceremony. Iris has been RVH’s United Way Campaign Coordinator for five years and has helped raise nearly $153,000 for the United Way and the charities it sup-ports. RVH was also nominated in the categories of Outstanding Em-ployee Campaign and Ambassador

of the Year – Corey Robin (Surgery Inpatient Unit).

RVH IPAC Practitioners (from left) - Nadia Weese, Sean Brown and Chris Jedrzejko - recently com-pleted their Certification in Infection Control. This ac-complishment was achieved by taking a course, gathering practical experience and writing a final exam. The credentials, given out by the Certifica-tion Board of Infection Con-trol and Epidemiology in the U.S., signify an internationally-recognized level of knowledge of and commitment to patient safety through infection control.

Lesley Craig, a Registered Respiratory Therapist (RRT) at RVH, has accepted the role of Simulation Specialist. Lesley will work in this new posi-tion part-time and the remainder as an RRT. As the Simulation Specialist, she will play a key role in the advancement of RVH’s Simu-lation program working with frontline staff to develop clinical scenarios which enhance education and improve safety.