royal society of literature survey of members, fellows and ......finally, the survey explores how...
TRANSCRIPT
Royal Society of Literature
Survey of Members, Fellows and
e-newsletter subscribers
Penny Mills & Daniel Cowley
September 2016
© The Audience Agency 2016 1
Contents
Background ................................................................................................... 3
Introduction: about the RSL and this report ........................................................... 3
Fellows, Members and subscribers ...................................................................... 4
Methodology ................................................................................................ 4
Sample size and margins of error ....................................................................... 5
Executive summary ......................................................................................... 6
1. Understanding the RSL’s audience ................................................................... 6
2. Feedback on RSL activities ............................................................................ 7
3. Future priorities ........................................................................................ 8
Conclusions and recommendations .................................................................... 10
Comment from Tim Robertson, Director, The Royal Society of Literature ....................... 11
About the audience ....................................................................................... 13
Demographics ............................................................................................. 13
Employment and income ................................................................................ 15
Place of residence ........................................................................................ 17
Compared with the UK population ..................................................................... 19
Membership ................................................................................................. 21
Motivations ................................................................................................ 21
Engagement with literature ............................................................................. 23
Members and subscribers ................................................................................ 23
Fellows’ literary forms ................................................................................... 24
Writing for children, young adults and/or adults .................................................... 25
Involvement with the RSL................................................................................ 26
Fellows ..................................................................................................... 26
Use of RSL services ....................................................................................... 29
RSL Events .................................................................................................. 30
Overall rating of RSL events ............................................................................. 30
Organisation of events ................................................................................... 31
Content of events ......................................................................................... 32
Other events ............................................................................................... 33
Potential changes to RSL events ........................................................................ 37
© The Audience Agency 2016 2
RSL masterclasses ......................................................................................... 39
Ratings ..................................................................................................... 39
Workshops, courses and masterclasses elsewhere ................................................... 39
RSL prizes and awards .................................................................................... 41
RSL Review magazine ..................................................................................... 43
The RSL website ........................................................................................... 46
Perceptions of the RSL ................................................................................... 48
Describing the RSL ........................................................................................ 48
Performance against the RSL’s current goals ......................................................... 49
RSL’s potential goals ..................................................................................... 51
The difference made by the RSL ....................................................................... 52
© The Audience Agency 2016 3
Background
Introduction: about the RSL and this report
Founded in 1820, the Royal Society of Literature (RSL) is the UK’s national charity for “the
advancement of literature”.
During 2016, the RSL is reviewing its work and making plans for its future development. As
part of the review, the Society commissioned the Audience Agency to carry out a survey of
the RSL’s Members, Fellows and e-newsletter subscribers. These groups of people
represent the Society’s core supporters, beneficiaries and audience. The survey asked
questions both about them and about their views of the RSL’s activities. The present
report summarises the findings.
The RSL has 520 Fellows – writers in all literary forms who are elected to this honorary
role in recognition of their literary achievements. The Fellows elect a Council which
governs the Society, acting as board of trustees. The Society’s activities include talks and
other public events, literary prizes, a biannual magazine, Masterclasses in creative
writing, and outreach visits to schools. Members of the public may join the Society as
paying Members, giving them free entry to the events and a range of other benefits. The
RSl’s team of 8 staff is based at Somerset House in central London.
The 2016 organisational review has been led by the RSL Council’s newly elected Chair, Lisa
Appignanesi, and recently appointed Director, Tim Robertson. The Council has considered
and discussed the survey findings in detail. A summary of the Council’s initial response is
being published on the RSL’s website in October 2016, along with this report.
Feedback
The research was an opportunity for Fellows, Members and e-newsletter subscribers to
feed back their opinions on the work of the RSL, including:
personal perceptions of the organisation,
its positioning and brand as an organisation,
the impact it has on readers and writers,
the role and impact of particular activities – e.g. events, educational work and
awards.
Understanding the audience
The research also seeks to understand to what extent the current audience represents the
breadth of those engaged with literature – in terms of demographics, form of writing, and
audience.
© The Audience Agency 2016 4
Future direction of the RSL
Finally, the survey explores how the current audience (in particular Fellows) would like to
be involved with the organisation and what role/s could they take to support its mission,
activities and promotion.
Fellows, Members and subscribers
The survey was distributed to a total of 6,835 people, made up of the following groups:
429 Fellows
To be a Fellow of the RSL is a unique literary honour. A writer may be invited to become
an RSL Fellows when he or she has published at least two works of outstanding literary
merit, has been nominated by two existing Fellows, and has been elected through secret
ballot at the RSL Council. Around 15 new Fellows are elected every year for their
lifetime, maintaining the total Fellowship at around 500. Fellows are entitled to use the
letters FRSL after their name, to stand for election to the RSL Council and to nominate
other writers for Fellowship. Many Fellows also engage in the RSL’s work by speaking at
events, judging for prizes or writing for the RSL Review magazine. The survey was sent to
the 429 Fellows for whom the RSL has a current email address (out of a current total of
520).
766 Members
Membership of the RSL is open to everyone for £50 a year (or £30 for under 30s, or
bespoke packages for groups). Member benefits include a free ticket for every RSL public
event, a second guest ticket for £5, and free subscription to RSL Review magazine. At the
end of June 2016, 58 of the RSL’s 766 Members were Young Members aged under 30.
5,977 E-newsletter subscribers
The RSL publishes a monthly e-newsletter, to which anyone can subscribe free of charge
via the RSL’s website www.rsliterature.org
Methodology
The research was conducted via an e-survey, to which all Fellows, Members and e-
newsletter subscribers were invited to respond. .In addition letters were sent to all
Members not on email inviting them to respond by phone.
Although the survey asked a series of questions to all respondents, most questions were
targeted towards those who had for used a particular RSL activity, or were specifically
asked of Fellows, Members, or subscribers.
© The Audience Agency 2016 5
An incentive of entry into a prize draw to win a £100 first prize or £50 runner-up prize
book token was used to encourage responses from all those from whom we sought to hear,
regardless of level of engagement with the RSL.
The e-survey was open for six weeks, from 13 June to 24 July 2016, with a reminder sent
out on 18 July.
Sample size and margins of error
There were 1,001 responses in total, of which 798 were complete responses and 203
partials (i.e. the respondent didn’t complete the survey). Of these:
288 were from Members, representing 38% of the total Membership of 766;
610 were from E-newsletter subscribers, representing 10% of the total;
103 were from Fellows, representing 20% of the total Fellowship.
The margin of error differs for each result, based on the number of responses, the size of
the population (i.e. how many Fellows, Members and subscribers there are amongst the
RSL’s current audience), and the extent to which the observed response diverges from
50%, with less equivocal results having a larger margin of error. The maximum margin of
error1 for each constituency, based on number of responses, were:
Group Sample size (number of responses)
25 50 100 250 500
Fellows ±19% ±13% ±9% - -
Members ±19% ±13% ±9% ±5% -
E-newsletter subscribers ±20% ±14% ±10% ±6% ±4%
Sample sizes for each question are given below the relevant chart/graph.
Where possible, comparisons are given with the UK or England and Wales population2,
based on 2011 census data. As this data describes the entire population, sample sizes are
not given for census data.
1 The margins of error stated in the table are on the basis of seeing a result of 50% (e.g. half say yes, half say no). Where responses are more equivocal (e.g. 10% saying yes, 90% saying no) the margin of error within these results will be smaller. They use the 95% confidence level, i.e. if we ran the survey 100 times, the observed result for that question would be within the margin of error 95 times out of 100. 2 Comparisons with the full UK population are given where the data is available. Some Census questions differ between England/Wales and Scotland and Northern Ireland. Where this is the case, the England/Wales figure has been given.
© The Audience Agency 2016 6
Executive summary
1. Understanding the RSL’s audience
The self-selecting nature of the sample (those who chose to complete the survey) means
that the demographic findings need to be read with caution.
While it is clear that the RSL reaches a diverse range of people, the findings indicate
under-representation of some groups compared with the UK population – notably people
outside London, people from Black and Minority Ethnic backgrounds, and (especially
among the Fellows) younger people. The findings indicate strong representation of
women, London residents and people from higher socio-economic groups.
Demographics
In terms of gender, there is an even male/female split of respondents amongst the
Fellows (closest to the UK population profile) and a bias towards female
respondents among Members and subscribers.
Subscribers are a wider range of ages (closest to the UK population profile) than
either Members or Fellows, with Fellows having the oldest overall age profile.
Subscribers are more ethnically diverse than Members or Fellows. Overall the
profiles are less diverse in terms of Black and Minority Ethnic backgrounds
compared with the UK population.
Fellows are more likely to be employed full time, Members more likely to be
retired, and subscribers more likely to be full-time students. This is broadly
reflective of the adult population of England and Wales.
Fellows have the highest annual household income, followed by Members and then
subscribers.
In the context of NS-SEC categorisation a higher than average proportion of
Fellows, Members and Subscribers fall into categories one and two – higher
managerial, administrative and professional occupations.
Over half of Fellows and Members live in London, and Subscribers represent the
highest proportion living in the rest of the UK or overseas. This reflects a
Membership database analysis undertaken by the RSL in July 2016.
Motivations for Membership
The main motivations for Membership are:
to attend RSL events (70%),
© The Audience Agency 2016 7
to support the charitable work of the RSL (54%) and
free subscription to RSL Review magazine (47%).
Engagement with writing
35% of Fellows are novelists and 22% biographers.
Both Members and subscribers are engaged in a range of forms of writing and over
90% read for pleasure. Around one third of Members and subscribers quote that
they have published work in newspapers, magazines or journals, around a third are
writers published in book form and around a third write for pleasure (unpublished).
Subscribers are most likely to write short stories, novels or poetry, whereas
Members’ writing also includes a wider range of non-fiction forms – biography,
history, print journalism.
Most write for adult audiences, but subscribers are slightly more likely than Fellows
and Members to write for children or young adults.
2. Feedback on RSL activities
Events
Across Fellows, Members and subscribers, most have or are engaged with one or
other of the RSL activities in line with whether they are a Member, Fellow or
Subscriber.
Overall events are rated highly and particularly valued by Members.
The content of the events is also highly rated, particularly the quality of speakers,
with Q&A with the audience lowest of the ratings.
In terms of suggestions for events, most of those suggested have attracted interest,
but, apart from a good proportion of subscribers asking for more events outside
London, a focus on emerging writers attracts the most positive responses.
To put the respondents in context, Fellows are particularly active across the public
literary events scene, although there is also a reasonable level of activity by
Members and subscribers.
Respondents felt that the RSL events were of a similar or higher quality than other
public literary events.
Awards and prizes
Relatively small proportions of Members and Subscribers have entered for RSL
prizes or awards.
© The Audience Agency 2016 8
The information about the awards and judges supplied in advance seems to rate
higher than the experience post-submission.
RSL Review Magazine
The RSL Review magazine is rated highly across the board, but particularly in terms
of quality of contributors and quality of writing.
In terms of the suggestions included in the survey, they are all mostly of interest
(except quizzes and games), with the news and information on events rating
highest, amongst other key themes.
Website
The website attracts particularly high ratings, especially for recordings of events,
information about RSL events and articles from RSL Review magazine.
Members and Subscribers are the highest users.
Perceptions
Overall, the most commonly chosen adjectives about RSL were prestigious (59% of
all respondents chose this word), informative (54%), London-centric (44%) and
well-organised (44%).
Fellows are more likely than subscribers to describe the RSL as prestigious.
Members are more likely than Fellows or subscribers to describe the RSL as
informative and inspiring, and more likely than subscribers to describe the
RSL as relevant and diverse.
Subscribers are more likely than Fellows or Members to describe the RSL as
elitist.
Fellows and Members are both more likely than subscribers to describe the
RSL as well-organised, welcoming, inclusive, quirky and fun.
Members and Subscribers are both more likely than Fellows to describe the
RSL as academic and contemporary.
3. Future priorities
Involvement with RSL
53% of Fellows overall do not feel very involved with RSL and 29% quite involved.
36% of Fellows feel involved with the organisation and a few would like a greater
involvement. Of those who are not very involved or not at all, over 50% say that
© The Audience Agency 2016 9
they would like to be a little more involved, and a smaller proportion a lot more
involved. In terms of the types of involvement suggested, there is a good response
across the areas suggested – particularly nominating writers for awards and doing
schools visits, amongst others.
RSL’s goals
In terms of current achievements, respondents feel that the RSL is especially
successful in meeting its goals of honouring and encouraging first-rate writers and
helping existing readers deepen and extend their knowledge of literature.
In terms of goals for the RSL to consider pursuing, Fellows and Members see the
highest priorities as acting as a national voice for the value of literature, and
campaigning on literary issues. Most subscribers also endorse these goals, but for
them the highest priority is supporting and encouraging emerging writers.
For Fellows the chief personal benefits of the RSL seems to be about profile and
networking; for Members and Subscribers it is about deepening and widening
engagement with literature and for Members about meeting others.
© The Audience Agency 2016 10
Conclusions and recommendations
Overall the work of the Royal Society of Literature is highly valued by its main constituent
groups.
A large majority of Fellows, Members and subscribers report strong levels of satisfaction
with the Society’s activities, and their perceptions of the RSL’s function are in line with
the charity’s goals. It appears that the more involved respondents are in the Society, the
more they gain from it, with more Fellows than Members reporting that the RSL has made
a difference to them, and more Members than subscribers.
Plenty of willingness is stated to be more involved, but the ideas for future directions are
very wide-ranging. This suggests that more detailed consultation and careful planning will
be needed to ensure that future initiatives succeed in meeting varied expectations and
needs.
The following points emerging from the survey may be relevant to the RSL’s future
planning:
1. There is a clear call for more activity beyond London, but any new ventures in the
RSL’s events need to be in addition to maintaining the existing highly regarded
London programme. Given that the RSL’s biggest reach outside London is through
its e-newsletter, digital developments may also be key to accessing this wider
audience.
2. There is considerable support, especially among Fellows, for the RSL to take on
more of a public advocacy or campaigning role, e.g. by acting as a voice for the
value of literature.
3. Harnessing the expressed willingness of many Fellows to be more involved in the
RSL is likely to have a cascading effect, raising the profile and prestige of the
organisation, thereby increasing the engagement of Members and the wider public.
4. Given that Members are generally more satisfied than subscribers, the RSL may
wish to enhance the journey that individuals follow through the organisation,
especially encouraging subscribers to become Members.
5. Many RSL Members and Fellows are from higher socio-economic groups. Given that
the second highest motivation for membership is “to support the charitable work of
the RSL”, these supporters may be willing to contribute to the Society’s growth by
increasing their donations.
6. Compared with the UK population, Black and Minority Ethnic people appear to be
under-represented especially among the Society’s Members and Fellows. This
© The Audience Agency 2016 11
carries implications for programming, outreach and potentially for the selection of
Fellows.
7. While many Members and subscribers asked for more support for emerging writers,
most of the small proportion who had attended RSL Masterclasses had also been
taught on other creative writing courses, suggesting that the RSL may be, not to
develop more direct provision of its own, but to act as a gateway to partner
organisations.
8. Some improvements can be made to the existing events programme, e.g. better
online booking and better sound systems at venues.
9. The bulk of entrants to the RSL’s awards and prizes must not be Fellows, Members
or subscribers, suggesting that this area of the Society’s work may be an effective
channel for reaching new audiences. Improvements could also be made to the post-
entry administration of the awards, and by introducing feedback to entrants.
Comment from Tim Robertson, Director, The Royal Society of Literature
All of us in the RSL team are tremendously grateful to the hundreds of people who
completed the survey. The time and thought put into the responses, together with the
detail and passion of many of the comments and suggestions, are themselves evidence of
how deeply the RSL is valued by its Fellows, Members and subscribers. We have read,
considered and discussed the findings with great care.
The report provides wealth of factual information and informed opinion to feed into the
RSL’s future planning. I am particularly excited to find support for developing a national
voice for the value of literature, as we have already identified “Literature Matters” as the
leading public theme for the RSL’s work in the build-up to our bicentenary in 2020.
We will be publishing on the RSL’s website a summary of specific responses to the findings
– including some more detailed face-to-face consultation with our Members. We hope that
this will be part of a continuing dialogue with our supporters and audience as the RSL
grows in the coming years.
We hope that the report may also be of help to other organisations in the world of
literature and the voluntary sector more broadly.
I would also like to express the RSL’s thanks to the Audience Agency, for designing,
implementing and reporting on the survey so efficiently, and to the RSL’s Communications
Manager Annette Brook for overseeing the project from our side.
© The Audience Agency 2016 12
© The Audience Agency 2016 13
About the audience
Demographics
Overall, 70% of respondents were female, 30% male. Fellows are evenly split
female:male, two thirds of Members are female, and around three quarters of subscribers
are female.
Are you...
Base: All respondents (73 / 238 / 498)
Overall, around a quarter of respondents were aged 16-39, a quarter 40-54, a quarter 55-
64, and a quarter 65+. Fellows tend to skew older, with 75% being aged 65 or older, and
subscribers tend to be younger (half being aged under 50) and Members sitting in the
middle, half being aged 40-64.
51% 49%
36%
64%
24%
76%
49% 51%
Male Female
Fellows
Members
Subscribers
UK population
© The Audience Agency 2016 14
Which of the following age groups do you belong to?
Base: All respondents (69 / 232 / 485)
Two thirds of respondents identified as White British, with White Other and White Irish
being the next most commonly chosen categories. Newsletter subscribers are slightly
more ethnically diverse than Members, who are in turn slightly more ethnically diverse
than Fellows.
What is your ethnic group?
Base: All respondents (68 / 231 / 478)
0% 0% 0% 0%
3% 3% 3% 3% 4%
10%
25%
19%
13% 13%
4%
0% 1%
4%
2%
3% 4%
8%
12% 12%
14% 15%
12%
6% 5%
1% 2%
5%
8% 8%
7%
10% 11% 12%
9%
13%
7%
4%
2% 2% 1%
5%
7% 7% 7% 7% 7% 7%
6% 6% 6%
5% 4%
3% 2% 2%
16 -
19
20 -
24
25 -
29
30 -
34
35 -
39
40 -
44
45 -
49
50 -
54
55 -
59
60 -
64
65 -
69
70 -
74
75 -
79
80 -
84
85 o
rold
er
Fellows
Members
Subscribers
UK adult population
72%
21%
2% 3% 0%
3%
72%
17%
2% 4%
1% 3%
64%
22%
4% 5% 3% 2%
80%
5% 2%
8% 3% 1%
Whit
e B
riti
sh
Oth
er
Whit
e b
ackgro
und
Mix
ed/m
ult
iple
eth
nic
backgro
und
Asi
an o
r Asi
an B
riti
shbackgro
und
Bla
ck/Afr
ican/Cari
bbean
backgro
und
Oth
er
eth
nic
backgro
und
Fellows
Members
Subscribers
England and Wales population
© The Audience Agency 2016 15
15% of respondents identified as having a limiting health problem or disability. 22% of
Fellows have a limiting disability or illness, as do 15% of Members and 13% of subscribers.
Are your day-to-day activities limited because of a health problem or disability which has
lasted, or is expected to last, at least 12 months?
Base: All respondents (71 / 233 / 490)
Employment and income
63% of respondents were in employment, 20% were retired, and 6% studying full time. 3%
were unemployed or unable to work, and 3% looking after home and family.
All groups tend to be largely in full time employment or retired; compared with other
parts of the RSLs audience Fellows are more likely to be employed full time, Members
more likely to be retired, and subscribers more likely to be full-time students.
9%
14%
78%
6% 9%
85%
2%
11%
87%
9% 9%
82%
Yes, limited a lot Yes, limited a little No
Fellows
Members
Subscribers
England and Wales population
© The Audience Agency 2016 16
Which of the following best describes your current occupational/employment status?
Base: All respondents (74 / 231 / 489)
Overall, around half of respondents had an annual household income of less than £35,000.
Fellows tend to have the highest income (over £60,000 for half of Fellows), followed by
Members (at least £50,000 for half of Members) and subscribers (half with a household
income of less than £30,000 per year).
What is your approximate yearly household income before tax?
Base: All respondents (53 / 165 / 350)
73%
0%
18%
1% 0% 1% 0%
7%
57%
4%
29%
0% 2% 3% 2% 4%
64%
8%
17%
1% 2% 3% 0%
5%
62%
9% 14%
3% 2% 4% 4% 2%
Em
plo
yed (
Full-t
ime,
part
-tim
e o
r se
lf-
em
plo
yed)
Full t
ime s
tudent
Reti
red
Unem
plo
yed f
or
less
one y
ear
Unem
plo
yed f
or
more
than o
ne y
ear
Lookin
g a
fter
hom
e o
rfa
mily
Unable
to w
ork
due t
olo
ng-t
erm
illness
or
dis
abilit
y
Oth
er
Fellows
Members
Subscribers
England and Wales adult population
6%
8%
11%
15%
6% 6%
8%
6%
2%
6% 6%
2%
4%
0%
2%
15%
6%
9%
13%
15%
11%
8%
6% 5%
6%
3%
2%
3%
1% 0%
4%
10%
13%
18% 17%
14%
9%
4%
7%
3% 2%
3% 3%
1% 1% 1% 1%
3%
Less
than
£10,0
00
£10,0
00 -
£19,9
99
£20,0
00 -
£29,9
99
£30,0
00 -
£39,9
99
£40,0
00 -
£49,9
99
£50,0
00 -
£59,9
99
£60,0
00 -
£69,9
99
£70,0
00 -
£79,9
99
£80,0
00 -
£89,9
99
£90,0
00 -
£99,9
99
£100,0
00 -
£109,9
99
£110,0
00 -
£119,9
99
£120,0
00 -
£109,9
99
£130,0
00 -
£109,9
99
£140,0
00 -
£109,9
99
More
than
£150,0
00
Fellows
Members
Subscribers
© The Audience Agency 2016 17
NS-SEC categorises the working population into a number of groups based on the type of
work they do, or most recently did if they are retired3. Overall, 87% of respondents fell
into NS-SEC categories one and two, which cover higher managerial, administrative and
professional occupations. 10% fell into category three (small employers and own account
workers) and 3% categories four and five (Lower supervisory, technical, semi-routine and
routine occupations).
NS-SEC category (of those economically active)
Base: All respondents who are currently employed or have previously been so (57 / 205 / 428)
Place of residence
Around half of respondents live in London, four in ten elsewhere in the UK and one in ten
overseas. This is in line with an analysis of the membership database carried out by the
RSL in July 2016.
Of those who live in the UK, the membership is particularly large in London, with 60% of
UK-resident Members living in London. Fellows, Members and subscribers are similarly
distributed around the UK, with engagement generally falling as distance from London
increases.
Most overseas respondents live in English-speaking countries; sample sizes are not large
enough to look into differences between Fellows, Members and subscribers, but the top
countries of residence amongst respondents as a whole were the USA, India, Australia,
Canada and Ireland, which together accounted for 55% of respondents.
3 NS-SEC does not include those who are currently in full time education, or have never worked
81%
19%
0% 0%
83%
16%
1% 1%
89%
6%
2% 3%
57%
10% 7%
26%
1&2 Higher managerial,administrative and
professional occupations
3 Small employers andown account workers
4 Lower supervisory andtechnical occupations
5 Semi-routine androutine occupations
Fellows
Members
Subscribers
England and Wales adult population
© The Audience Agency 2016 18
Place of residence
Base: All respondents (74 / 239 / 498)
Region of residence (UK residents only)
Base: All respondents (54 / 187 / 375)
Region of residence (Overseas residents only)
53%
39%
8%
54%
35%
11%
42%
44%
14%
London Rest of UK Overseas
Fellows
Members
Subscribers
57%
15%
7%
4% 6% 6%
0% 2% 2% 2%
0% 0%
60%
15%
8% 5%
2% 2% 3%
2% 1% 1% 1% 1%
49%
15%
9% 6%
5% 4% 3% 3% 3% 2% 1% 1%
13% 14%
9% 9% 9% 11%
7% 9% 8%
5% 4% 3%
London
South
East
East
South
West
Scotl
and
Nort
h W
est
East
Mid
lands
West
Mid
lands
York
shir
e a
nd t
he H
um
ber
Wale
s
Nort
h E
ast
Nort
hern
Ire
land
Fellows
Members
Subscribers
UK adult population
© The Audience Agency 2016 19
Base: All respondents (54 / 24 / 64)
Compared with the UK population
In terms of gender, Fellows are representative of the UK population, but Members and
subscribers are significantly more likely to be female. All constituencies are significantly
older than the UK population, which is fairly flat, age-wise, up to age 70.
Compared with the population of England and Wales, all constituencies have an under-
representation of the “White British” group, offset by an over-representation of those in
the ‘White Other’ group. Overall, the RSL audience is fairly similar to the England and
Wales population in terms of disability; Fellows are slightly more likely to have a limiting
disability, Members and subscribers slightly less likely.
Fellows are more likely than the England and Wales average to be in employment, and
Members more likely to be retired. All constituencies have a larger proportion of those in
the top two NS-SEC socio-economic categories, with 87% of economically active
respondents having higher managerial, administrative and professional occupations,
compared with 57% of the England and Wales population. Those in semi-routine and
routine occupations are particularly under-represented, accounting for 2% of respondents
compared to 26% of the population.
Members, subscribers and Fellows are all much more likely to live in London than
anywhere else in the UK. The only regions which have the same proportion of those in the
4 Very small sample size; unlikely to be representative of all Fellows
40%
0%
20%
0%
33%
17%
4%
0%
33%
22%
9% 8%
Americas Asia Oceania Africa
Fellows
Members
Subscribers
© The Audience Agency 2016 20
RSL audience as they do a proportion of the UK population are the South East and East.
The regions which are generally most under-represented amongst the RSL’s audience are
Northern Ireland, the North East, Yorkshire and the Humber and the North West.
© The Audience Agency 2016 21
Membership
Of the 280 Members who responded to the survey, most (89%) had an individual
membership. 6% had a young person’s membership, 1% a patron membership and less than
1% a group membership5. This is similar to the analysis of the Member database carried
out in July 2016.
When did your current membership begin?
Base: Members (277)
Motivations
Which of the following most motivate you to be a member of the RSL?
Base: Members (277)
5 4% were unsure what type of membership they held
0% 0% 0% 4%
9%
22%
60%
4%
70%
54%
47%
13%
19%
4%
Fre
e e
ntr
y t
o R
SL
events
To s
upport
the
chari
table
work
of
the R
SL
Fre
e s
ubsc
ripti
on t
oRSL R
evie
wm
agazi
ne
Half
-pri
ce
mast
erc
lass
es
Som
eth
ing e
lse
Not
sure
© The Audience Agency 2016 22
Those who ticked “Something else” tended to cite a love of literature, supporting the RSL
as an institution and belonging to part of a community, attending and getting early
notification of events, and networking opportunities as motivations for membership.
Responses included:
Love of English literature and possibility of listening to interesting authors.
I live in Australia and cannot attend RSL events, but I love literature and strongly
support what the RSL stands for.
The chance to meet and talk with like-minded people.
To be a part of fellow lovers of literature and scholarship
Getting to know about upcoming events in advance of general publicity. Lifelong
love of literature.
I am an author and hoped to meet other authors at events.
Networking within the RSL membership as I'm interested in pursuing a career in
Literature.
Full responses to this question are available in the appendices.
© The Audience Agency 2016 23
Engagement with literature
All respondents were asked about their engagement with literature. Members and
subscribers were asked about engagement through reading, writing, professional and
personal involvement. The Fellows – who are all writers – were asked about the literary
forms in which they write. All respondents who write were also asked to identify their
main audiences – adults, young adults and/or children.
Members and subscribers
In what ways do you engage with literature, professionally or for pleasure?
Base: Members (272) / Subscribers (593)
Other ways of engaging with literature included as translator, editor, journalist, reviewer,
running reading groups, being a professional reader, and through study. Full responses to
this question are available in the appendices.
90%
34%
28%
36%
20% 19% 19%
7% 6% 7% 7% 3% 4% 3%
1% 1% 1%
9%
93%
36% 32%
27% 25% 25%
15%
8% 9% 7% 6% 7% 4% 3% 3% 2% 0%
11%
Reader
- fo
r pers
onal ple
asu
re
Wri
ter
- publish
ed in n
ew
spapers
,m
agazi
nes
or
journ
als
Wri
ter
- fo
r ple
asu
re -
unpublish
ed/unpro
duced
Wri
ter
- publish
ed b
y a
publish
er
in b
ook
form
Reader
- as
part
of
a c
ours
e o
f st
udy
Wri
ter
- publish
ed o
nline
Academ
ic o
r le
ctu
rer
in f
urt
her
or
hig
her
educati
on
Wri
ter
- pro
duced o
n s
tage
School te
acher
Wri
ter
- pro
duced o
n r
adio
Wri
ter
- se
lf-p
ublish
ed in b
ook f
orm
Sta
ff in a
lit
era
ture
org
anis
ati
on
Publish
er
Wri
ter
- pro
duced o
n s
cre
en
Lib
rari
an
Bookse
ller
Lit
era
ry a
gent
In a
noth
er
way
Members
Subscribers
© The Audience Agency 2016 24
(Of those who engage through writing) Which of the following forms of literature do you
write?
Base: Members (181) / Subscribers (417)
Other forms of literature included children’s books, literary criticism, essays, micro and
flash fiction, academic articles and texts, and memoir. Full responses to this question are
available in the appendices.
Fellows’ literary forms
Which of the following forms of literature do you write? And of these, which would you
say are the primary forms in which you write?
Base: Fellows (95)
46% 48%
37% 38%
21%
29%
18% 22%
16%
7% 9% 11%
7%
2%
13%
64%
55%
47%
27%
33%
20% 17%
13% 13% 13% 11%
9% 11%
2%
10%
Short
sto
ries
Novels
Poetr
y
Oth
er
non-
ficti
on
Blo
gs
or
oth
er
online
Pri
nt
journ
alism
Sta
ge p
lays
Bio
gra
phy
His
tory
Tra
nsl
ati
on
Scre
en p
lays
Tra
vel
Radio
pla
ys
Gra
phic
ficti
on
Oth
er
Members
Subscribers
35%
22%
15% 14% 14% 11% 9%
5% 5% 4% 2% 1% 0% 0% 1%
11%
19%
16% 15%
6%
34%
21%
7% 6% 8% 7%
3% 4% 0%
5%
Novels
Bio
gra
phy
Oth
er
non-f
icti
on
Poetr
y
His
tory
Pri
nt
journ
alism
Short
sto
ries
Tra
nsl
ati
on
Sta
ge p
lays
Scre
enpla
ys
Tra
vel
Blo
gs
or
oth
er
online
Radio
pla
ys
Gra
phic
fic
tion
Oth
er
Secondary form(s)
Primary form(s)
© The Audience Agency 2016 25
Writing for children, young adults and/or adults
Not only do subscribers tend to write in more forms than Members or Fellows, and they
tend to write for a wider audience – i.e. they are more likely to write for children/young
adults as well as adults.
(Of those who write) Of those forms in which you write, is your main audience…
Base: Members who write (73) / E-newsletter subscribers who write (161) / Fellows (95)6
6 Question only asked of Members and e-newsletter subscribers for latter period of survey
Adult, 98% Adult, 97% Adult, 99%
Young adult, 2% Young adult, 19%
Young adult, 24% Children, 5%
Children, 5%
Children, 17%
Fellows Members Subscribers
© The Audience Agency 2016 26
Involvement with the RSL
Fellows were asked about their current, and desired, level of involvement with the RSL.
All respondents were asked which of the RSL’s activities they had used:
Events
Masterclasses
Prizes and awards
RSL Review magazine
The RSL website
For each activity used, respondents were then asked additional questions about their
experience and views.
Fellows
As a Fellow, how involved do you feel with the RSL's work?
Base: Fellows (90)
Would you like more or less involvement? by level of involvement
7%
29%
53%
11% Very involved
Quite involved
Not very involved
Not at all involved
© The Audience Agency 2016 27
Base: Fellows (6 / 25 / 48 / 10)
17%
16%
10%
10%
17%
24%
54%
50%
67%
60%
35%
40%
Veryinvolved
Quiteinvolved
Not veryinvolved
Not at allinvolved
Much more A little more It's about right at the moment A little less Much less
© The Audience Agency 2016 28
In which of the following ways might you like to be more involved?
Base: Fellows who would like to be more involved (45)
58%
47% 47%
42% 40%
27% 27% 24% 24%
18%
13%
Nom
inati
ng w
rite
rs t
o b
ecom
eFellow
s
Carr
yin
g o
ut
a R
SL s
chools
vis
it
Contr
ibuti
ng ideas
to t
he R
SL's
develo
pm
ent
Main
tain
ing a
pro
file
about
your
work
on t
he R
SL w
ebsi
te
Pro
posi
ng a
nd c
ura
ting a
n e
vent
for
the R
SL e
vents
pro
gra
mm
e
Sta
ndin
g f
or
ele
cti
on t
o R
SL C
ouncil
Help
ing w
ith R
SL f
undra
isin
g e
.g.
by
meeti
ng d
onors
at
a d
inner
or
event
Guest
-edit
ing a
n iss
ue o
f th
e R
SL
Revie
w m
agazi
ne
Wri
ting a
guest
blo
g f
or
the R
SL
websi
te
Bein
g involv
ed w
ith t
he R
SL in
anoth
er
way
Speakin
g t
o t
he m
edia
on b
ehalf
of
the R
SL
© The Audience Agency 2016 29
Use of RSL services
Base: All respondents (88 / 267 / 578)
69%
57%
85%
76%
11% 10%
63%
14%
3%
27%
8% 6%
61%
35%
81%
32%
9%
2%
31%
7%
1%
6% 5% 5%
68%
76%
85%
72%
21%
15%
27%
17%
9%
3% 0%
3%
59%
63%
79%
48%
17%
6%
12%
9%
3% 1% 0%
3%
79%
73%
21%
33%
27%
19%
2%
11%
3% 2% 0%
6%
75%
57%
13% 12%
21%
11%
0%
4% 1% 0% 0%
5%
Read t
he R
SL M
onth
lyE-N
ew
slett
er
Vis
ited t
he R
SL
websi
te
Read R
SL R
evie
wm
agazi
ne
Att
ended a
RSL p
ublic
event
Follow
ed t
he R
SL o
nso
cia
l m
edia
Ente
red a
RSL p
rize o
raw
ard
Att
ended t
he R
SL
AG
M/su
mm
er
part
y
Lis
tened t
o a
RSL
audio
record
ing
Att
ended a
RSL
wri
ting M
ast
erc
lass
Oth
er
RSL a
cti
vit
y
Been p
art
of
a R
SL
school vis
it
I have n
ot
taken p
art
in a
ny R
SL a
cti
vit
ies
Fellows - ever done
Fellows - done in past 12 months
Members - ever done
Members - done in past 12 months
Subscribers - ever done
Subscribers - done in past 12 months
© The Audience Agency 2016 30
RSL Events
49% of respondents had been to a public RSL event before, and 27% in the last 12 months.
Members were the most likely to have been to an event in the last 12 months (51%),
followed by Fellows (36%) and subscribers (13%).
Overall rating of RSL events
Events were rated highly across the board, although tend to be most highly rated by
Members, followed by subscribers and Fellows.
How would you rate our events overall?
Base: All respondents who have attended an RSL event in the past 12 months (23 / 125 / 66)
48%
52%
0% 0% 0%
62%
34%
4%
0% 0%
58%
41%
2% 0% 0%
Very
good
Good
Neit
her
good n
or
poor
Poor
Very
poor
Fellows
Members
Subscribers
© The Audience Agency 2016 31
Organisation of events
Overall, information about RSL events is rated most highly, followed by location and ticket
prices. Although still generally favourably rated, post-event drinks and at-event book
sales are the least highly rated elements of events’ organisation.
For each of the following areas, how would you rate the overall organisation of our
events?
Base: All respondents who have attended an RSL event in the past 12 months (207-218)
Fellows, Members and subscribers who had been to RSL events tended to rate the
elements of events organisation fairly similarly. Notable exceptions were that Fellows
tended to rate post-event drinks, venue location and comfort and facilities at the venues
less favourably than Members or subscribers, and Members tended to rate sound at venues
less favourably than Fellows or subscribers. Subscribers tended to rate most elements
more favourably than Members or Fellows.
21%
21%
29%
32%
38%
45%
53%
47%
36%
45%
48%
47%
48%
43%
37%
49%
18%
9%
20%
18%
10%
8%
9%
22%
23%
Post-event drinks reception(s)
Book sales at the event(s)
Sound at venue(s)
Comfort and facilities at venue(s)
The booking process
Ticket prices
Location of venue(s)
Accurate information about the event(s)
Very good Good Mixed Poor Very poor Don't know
© The Audience Agency 2016 32
% Good or very good (not including don’t know)
Base: All respondents who have attended an RSL event in the past 12 months, excluding “Don’t know” (13-26
/ 100-125 / 40-66)
Content of events
Looking at the content of events, the quality of speakers is particularly highly rated, with
90% of respondents rating this element as very good or good. Q&As are less highly rated,
although still receive positive ratings from 73% of respondents.
For each of the following areas, how would you rate the overall content of our events?
Base: All respondents who have attended an RSL event in the past 12 months (216-219)
96%
89%
99%
85%
89%
86%
83%
75%
99%
93%
89%
89%
84%
78%
72%
76%
96%
89%
73%
91%
100%
72%
88%
59%
Accurate information about the event(s)
Ticket prices
Location of venue(s)
The booking process
Book sales at the event(s)
Comfort and facilities at venue(s)
Sound at venue(s)
Post-event drinks reception(s)
Fellows Members Subscribers
29%
42%
43%
47%
54%
44%
40%
39%
40%
36%
24%
16%
17%
12%
9%
Q&A with the audience
Chairing of the event(s)
Quality of discussion, talk or othercontent
Choice of topic(s)
Quality of speakers
Very good Good Mixed Poor Very poor Don't know
© The Audience Agency 2016 33
As with the organisation of events, Fellows, Members and subscribers tended to rate the
content of events fairly similarly. The main differences amongst the three constituencies
were that Fellows tended to rate Q&As less favourably, and Members tended to the quality
of discussion, talk more other content less favourably. Again, subscribers generally rated
most elements more highly than Members or Fellows.
% Good or very good (not including don’t know)
Base: All respondents who have attended an RSL event in the past 12 months, excluding “Don’t know” (26 /
122-125 / 62-67)
Respondents were asked to suggest possible improvements to the organisation and content
of events. As the feedback was quite varied and often specific, responses are not easily
categorise able and so would be worth reading in full (see the appendices). However,
there were some common themes with regards the topics of future events, including
poetry, non-fiction, advice and “how-to” workshops, genre fiction, history and historical
fiction.
Other events
Over 90% of respondents had been to a public literary event before – 95% of Fellows, 93%
of Members and 89% of subscribers. Events at universities were most commonly attended
(50% of all respondents having be to a literary event at a university before), followed by
Waterstones (47%), local libraries (40%) and Southbank Centre (38%).
94%
85%
82%
88%
82%
89%
89%
83%
79%
73%
92%
89%
85%
85%
65%
Quality of speakers
Choice of topic(s)
Chairing of the event(s)
Quality of discussion, talk or other content
Q&A with the audience
Fellows Members Subscribers
© The Audience Agency 2016 34
Although Fellows were most likely to have attended all the listed events, some differences were found between subscribers and Members.
Members were marginally more likely to have been to events in general, in particular Hay, King’s Place, Society of Authors and Guardian
events, whilst subscribers were more likely to have attended events at local libraries.
Have you ever been to a public literary event run by any of the following?
Base: All respondents (83 / 255 / 560)
Other literary festivals often cited by respondents included Oxford, Charleston, Bath, Aldeburgh Poetry Festival, Cambridge, Ilkley,
Brighton, Manchester, Ledbury, Stoke Newington and Way With Words.
78%
70%
55% 54%
72%
63%
43% 43%
34%
53%
71%
28% 31%
43%
29%
11%
72%
65%
27%
5%
48% 47%
31%
37%
22% 26%
28%
20% 25%
17% 14%
17% 12%
18%
12% 8%
40% 41%
19%
7%
47% 44%
42%
36%
18% 18% 20% 20% 19% 15%
13% 16%
14%
8% 11% 10%
40% 38%
24%
11%
A u
niv
ers
ity
Wate
rsto
nes
A local libra
ry
South
bank C
entr
e
Edin
burg
h B
ook F
est
ival
Hay L
itera
ry F
est
ival
Kin
gs
Pla
ce
London R
evie
w o
f Books
The G
uard
ian
English
PEN
Chelt
enham
Lit
era
ryFest
ival
The P
oetr
y S
ocie
ty
Fre
e W
ord
Centr
e
Socie
ty o
f Auth
ors
Faber
& F
aber
Spre
ad t
he W
ord
Anoth
er
lite
rary
fest
ival
Anoth
er
booksh
op
Anoth
er
org
anis
ati
on
I've n
ever
been t
o a
public
lite
ratu
re e
vent
Fellows
Members
Subscribers
© The Audience Agency 2016 35
Respondents generally felt that RSL events were of similar quality or slightly better than
other public literary events they had been to. Fellows are most likely to consider RSL
events better than others they’ve attended, followed by Members and subscribers.
Overall, how would you say our events compare to others you've been to?
Base: All respondents who have been to an RSL event in the last 12 months and been to an event organised by
someone else (20 / 112 / 59)
Those who said other events tended to be better tended to comment on other events
having a stronger social element or being more fun. For example, respondents felt that at
other events:
There is more of a sense of occasion and a better ambience in which to mingle
Member
They're varied obviously so some are worse, some better. But those that are better
are more surprising 'outside the box', warmer, less sure of their own superiority and
trying harder to engage with the audience and have a meaningful communication
between speaker and listeners
Subscriber
Whereas by contrast:
To be brutally honest, I find RSL events can be a bit dry and overly cerebral. Let's
have more fun!
Member
RSL very sedate and overly civilised!
Member
0%
5%
50%
40%
5%
1%
12%
50%
25%
13%
2%
7%
71%
17%
3%
Others tend to bemuch better
Others tend to be abit better
They're fairlysimilar in quality
RSL events tend tobe a bit better
RSL events tend tobe much better
Fellows
Members
Subscribers
© The Audience Agency 2016 36
Of those who said RSL events tended to be better, common themes included the quality of
speakers, the quality of discussion, and good organisation:
Well prepared chairs, high quality of conversation
Fellow
Obviously literary events vary in quality, and in general I find they are excellent,
but with the RSL I have never had a dud - every single one I've seen has been
brilliant - with an interesting combination of speakers who have complementary
takes on the topic.
Member
The calibre of subjects and speakers.
Member
Higher quality speakers, more intelligent questions
Subscriber
The quality of the discussion seems to be generally very high, whereas other events
can be more inconsistent in their quality.
Subscriber
They seem to run smoothly and are very well curated. The atmosphere is usually
pretty good too.
Subscriber
Quality of speakers and organization of events
Member
Full responses to these questions are available in the appendices.
© The Audience Agency 2016 37
Potential changes to RSL events
To what extent would you support the following ideas for developing RSL events?
Overall, the most popular potential changes to the RSL events programme are more events on emerging writers or new literary forms, more
lectures by individual speakers, and more events on literature from overseas. That being said, all suggestions bar “For and against” debate
format with audience vote and events for children gained support from at least half of respondents. This suggests generally support for
changes to the programme (at least to the extent this is possible without having a detrimental impact on the current offer).
Base: All respondents (757-822)
15%
19%
20%
22%
24%
27%
27%
40%
31%
32%
39%
30%
28%
36%
37%
36%
43%
48%
25%
42%
49%
40%
39%
46%
38%
36%
34%
26%
24%
30%
25%
19%
20%
13%
6%
5%
3%
5%
3%
2%
4%
2%
1%
1%
3% For and against debate format with audience vote
Events for children
Daytime events
Experimental event format (e.g. interactive)
More introductory events for those new to literature
"Desert Island Books" interview on stage with a new RSLFellow
Seasons or series exploring a topic over several events
Events outside London
More events on literature from overseas
More lectures by individual speakers
More events on emerging writers or new literary forms
Strongly support Support Neither support or oppose Oppose Strongly oppose
© The Audience Agency 2016 38
% Support or strongly support
Base: All respondents (58-73 / 210-239 / 468-511)
Fellows, Members and subscribers tended to support broadly the same ideas for developing the events programme. The most notable
difference between these three groups was, perhaps unsurprisingly given their broader geographical spread, subscribers being most
supportive of having more events outside London. Members were notably keener on introductory events for those new to literature, and
Fellows particularly supported more lectures by individual speakers.
Respondents were also asked for their own ideas for future RSL events; the results are too wide to summarise in this report, but full
responses are available in the appendices.
63% 66%
71%
66%
72% 74%
42%
47%
38% 37% 34%
87%
78%
72% 71%
77%
57% 52%
55% 56%
41% 44%
79% 79%
74% 74%
63% 65% 65%
59% 57%
47% 45%
More
lectu
res
by
indiv
idual sp
eakers
More
events
on
em
erg
ing w
rite
rsor
new
lit
era
ryfo
rms
More
events
on
lite
ratu
re f
rom
overs
eas
Seaso
ns
or
seri
es
explo
ring a
topic
over
severa
l events
"Dese
rt Isl
and
Books"
inte
rvie
won s
tage w
ith a
new
RSL F
ellow
Events
outs
ide
London
More
intr
oducto
ryevents
for
those
new
to lit
era
ture
Experi
menta
levent
form
at
(e.g
.in
tera
cti
ve)
Dayti
me e
vents
Events
for
childre
n
For
and a
gain
stdebate
form
at
wit
h a
udie
nce v
ote
Fellows
Members
Subscribers
© The Audience Agency 2016 39
RSL masterclasses
5% of respondents had been to an RSL writing Masterclass before, and 1% in the last 12
months. Members were the most likely to have been to a Masterclass in the last 12
months (3%), followed by Fellows and subscribers (both 1%).
Ratings
As only 11 respondents answered these questions, the findings should be taken only as
indicative. Of the eleven responses:
9 rate RSL masterclasses “Very good” overall, 1 “Good” and 1 “Neither good nor
poor”
The elements we explored (location, comfort and facilities, value for money,
quality of tutor, usefulness, balance of teaching and participation, length of class)
were generally rated favourably
Quality of tutor most highly rated – all 11 rated this element Very Good (8 people)
or Good (3 people)
Only one negative response, re: location of venue and comfort and facilities at
venue.
Of the nine respondents who had taken part in an RSL Masterclass and also been taught
writing elsewhere, the majority said the experience was fairly similar at each.
Workshops, courses and masterclasses elsewhere
Over half of respondents had been taught writing, most commonly at university (28%).
15% had been taught writing at an Arvon Foundation course and 8% at City Lit.
Fellows are least likely to have been taught writing (27%), and subscribers most likely
(59%), although Fellows are the most likely group to have been on an Arvon Foundation
course/retreat (23% having done so).
© The Audience Agency 2016 40
Have you ever been taught writing at any of the following?
Base: All respondents (66 / 241 / 520)
The most oft-cited universities were UEA, Open University, Oxford, Cambridge, UCL,
Birkbeck, Manchester, and Goldsmiths. Morley College was the most common adult
education college, Full responses to this question are available in the appendices.
15%
23%
5% 3%
2% 2% 3%
6% 8%
2%
8%
73%
26%
13%
8% 9%
3% 3% 2% 4% 4%
1%
15%
51%
31%
14%
10% 9% 5% 5% 4%
3% 2% 0%
22%
41%
Univ
ers
ity
The A
rvon
Foundati
on
Adult
Educati
on
College
Cit
y L
it
Spre
ad t
he W
ord
The P
oetr
y S
chool
South
bank C
entr
e
Faber
and F
aber
The G
uard
ian
Royal Lit
era
ry F
und
Som
ew
here
els
e
No,
I've n
ever
att
ended a
noth
er
wri
ting c
lass
Fellows
Members
Subscribers
© The Audience Agency 2016 41
RSL prizes and awards
Members and subscribers were asked about their experiences of RSL prizes and awards.
17% of these respondents had entered an RSL prize or award, and 9% in the last 12 months.
Subscribers were the most likely to have entered in the last 12 months (12% having done
so), followed by Members (6%) and Fellows (3%).
The V.S Pritchett Memorial Prize was the most widely entered, at similar levels amongst
Members and subscribers. Members are more likely than subscribers to enter the other
three awards/prizes.
Which RSL prize(s) or award(s) have you entered?
Base: All respondents who have entered an RSL prize or award (14 / 60)
Members tend to have a better experience of RSL prizes and awards than subscribers, with
72% reporting their experience as being good or very good, compared with 56% of
subscribers.
Overall, how would you rate your experience of entering an RSL prize or award?
Base: All respondents who have entered an RSL prize or award (14 / 59)
86%
36%
7%
14%
87%
22%
3% 2%
V.S. Pritchet MemorialPrize (for short stories)
RSL Brookleaze Grant RSL Jerwood Awards forNon-Fiction
RSL Ondaatje Prize
Members
Subscribers
36%
14%
36%
42%
29%
39% 3%
Members
Subscribers
Very good Good Neither good nor poor Poor Very poor
© The Audience Agency 2016 42
For each of the following areas, how would you rate the RSL prize or award you entered?
Base: All Members and subscribers who have entered an RSL prize or award (62-73)
7%
28%
30%
36%
11%
8%
37%
32%
52%
52%
17%
5%
23%
8%
8%
8%
21%
16%
35%
84%
11%
32%
8%
Feedback on your entry
The prize-giving event (if attended)
Information about progress of yourentry
Quality of judges
Level of prize money available
Clarity of guidance and entryprocess
Very good Good Mixed Poor Very poor Don't know
© The Audience Agency 2016 43
RSL Review magazine
45% of respondents have read RSL Review before, and 43% in the last 12 months. Fellows
were the most likely to have read it in the last 12 months (91% having done so), followed
by Members (85%) and subscribers (15%).
Although all elements of RSL Review were rated favourably, respondents rate the calibre
of contributors and quality of writing particular highly.
For each of the following areas, how would you rate the RSL Review magazine?
Base: All Members and subscribers who have read RSL Review in the past 12 months (256-263)
The elements above were rated fairly similarly by Members and subscribers (who read RSL
Review); the only notable difference was in the calibre of contributors, with 93% of
Members rating this element good or very good vs. 82% of subscribers.
25%
33%
35%
37%
41%
49%
55%
40%
53%
50%
47%
47%
44%
36%
16%
11%
14%
14%
10%
6%
8%
17% Space given to obituaries
Information about the RSL and itsactivities
Quality of images and illustrations
The topics covered
Quality of design and print
Quality of writing
Calibre of contributors
Very good Good Mixed Poor Very poor Don't know
© The Audience Agency 2016 44
To what extent would you support the following ideas for developing the RSL Review magazine?
Base: All Members and subscribers who have read RSL Review in the past 12 months (233-254)
7%
12%
25%
25%
27%
26%
36%
24%
32%
34%
32%
15%
40%
38%
44%
40%
45%
28%
49%
42%
40%
49%
39%
38%
31%
29%
31%
24%
28%
26%
21%
25%
17%
27%
9%
6%
4%
7%
4%
11% Quizzes or games
Letters from readers
Longer, more in-depth articles
RSL Fellows as guest editors
More articles on literature from overseas
More new writing
More frequently than twice a year
More about the RSL and its activities
Quick recommendations of what to read
More articles on emerging writers or new literary forms
More about other literary events and news
Strongly support Support Neither oppose or support Oppose Strongly oppose
© The Audience Agency 2016 45
Members and subscribers were also fairly similar in the extent to which they supported the
various ideas for developing RSL Review. There were four notable areas which subscribers
supported more strongly than Members:
Quizzes and games (38% of subscribers support this idea, vs. 17% of Members)
More articles on literature from overseas(78% of subscribers vs. 63% of Members)
Longer, more in-depth articles(71% of subscribers vs. 60% of Members)
Letters from readers (49% of subscribers vs. 59% of Members)
© The Audience Agency 2016 46
The RSL website
73% of respondents had visited the website, and 63% in the last 12 months, with Members
being the most likely to have visited in the last 12 months (68% having done so), followed
by subscribers (64%) and Fellows (40%).
Members and subscribers were asked further questions about how they use the website.
Overall, the most common use was to find information about RSL events, prizes and
activities, followed by news items. Members and subscribers tend to use the website in
similar ways, although Members are more likely to use it to book events, find out
information about Fellows, and listen to audio of RSL events; subscribers are more likely
to use it for reading news items.
Which areas or features of the website have you read or used?
Base: All Members and subscribers who have used the RSL website in the past 12 months (150 / 299)
Respondents were asked to rate all the elements of the website which they had used in
the past 12 months. All elements were rated positively, although the top rated were
audio recordings, information about RSL events, prizes and activities, and articles from
RSL Review.
91%
53% 49%
65%
31%
22%
29%
22%
49%
14%
1%
88%
65%
39%
27% 32%
29% 23% 23%
5%
13%
2%
Info
rmati
on a
bout
RSL e
vents
, pri
zes
and a
cti
vit
ies
New
s it
em
s
Info
rmati
on a
bout
RSL F
ellow
s
Bookin
g e
vents
Art
icle
s fr
om
RSL
Revie
w m
agazi
ne
Readin
g G
roup
Recom
mendati
ons
featu
re
Audio
record
ings
of
RSL e
vents
Fellow
of
the M
onth
featu
re
Renew
ing
mem
bers
hip
Film
s of
tips
from
RSL
Mast
erc
lass
es
Oth
er
are
a(s
) or
featu
re(s
)
Members
Subscribers
© The Audience Agency 2016 47
For each of the following areas, how would you rate the RSL website?
Base: All Members and subscribers who have used that element of the RSL website in the past 12 months (58-
391)
Members and subscribers rated all areas of the website similarly. The biggest differences
were found around films of tips from RSL masterclasses (86% of Members rated this
element good or very good vs. 78% of subscribers) and the Reading Group
Recommendations feature, rated positively by 82% of subscribers and 76% of Members.
27%
31%
25%
26%
27%
30%
33%
37%
37%
38%
44%
48%
56%
55%
60%
59%
56%
51%
56%
56%
21%
15%
15%
12%
11%
8%
6%
10%
7%
5%
6% Renewing membership
Booking events
Reading Group Recommendations…
Films of tips from RSL Masterclasses
News items
Fellow of the Month feature
Information about RSL Fellows
Articles from RSL Review magazine
Information about RSL events,…
Audio recordings of RSL events
Very good Good Mixed Poor Very poor Don't know
© The Audience Agency 2016 48
Perceptions of the RSL
Describing the RSL
All respondents were shown a list of 24 adjectives and asked to choose as many as they
felt could be used to describe the RSL.
Overall, the most commonly chosen adjectives were prestigious (59% of all respondents
choosing this word), informative (54%), London-centric (44%) and well-organised (44%).
Which of the following words would you use to describe the RSL?
Base: All respondents (825
There were some marked differences between how Fellows, Members, and subscribers
responded to this question, as follows:
Fellows are more likely than subscribers to describe the RSL as prestigious
Members are more likely than Fellows or subscribers to describe the RSL as
informative and inspiring, and more likely than subscribers to describe the
RSL as relevant and diverse
Subscribers are more likely than Fellows or Members to describe the RSL as
elitist
Fellows and Members are both more likely than subscribers to describe the
RSL as well-organised, welcoming, inclusive, quirky and fun
Members and subscribers are both more likely than Fellows to describe the
RSL as academic and contemporary
Base: Fellows (75) Base: Members (241 Base: Subscribers (509)
© The Audience Agency 2016 49
Which of the following words would
you use to describe the RSL? All Fellows Members
E-newsletter
subscribers
Prestigious 59% 72% 59% 57%
Informative 54% 44% 62% 52%
London-centric 44% 48% 46% 43%
Well-organised 41% 48% 52% 34%
Academic 38% 12% 36% 42%
Welcoming 36% 52% 54% 26%
Authoritative 35% 31% 37% 35%
Inspiring 30% 19% 40% 28%
Relevant 29% 28% 37% 26%
High-profile 27% 33% 23% 28%
Old-fashioned 23% 15% 22% 25%
Elitist 22% 17% 17% 25%
Contemporary 19% 8% 20% 20%
Cliquey 19% 23% 18% 18%
National 19% 24% 18% 18%
Diverse 17% 15% 24% 14%
Exciting 14% 17% 18% 12%
Inclusive 14% 21% 21% 9%
Quirky 10% 17% 15% 6%
Innovative 9% 7% 10% 8%
Fun 9% 19% 11% 6%
Invisible 7% 8% 10% 6%
Amateurish 3% 5% 4% 2%
Disorganised 2% 1% 3% 2%
Base 825 75 241 509
Performance against the RSL’s current goals
Respondents generally thought the RSL was achieving its current goals, in particular
around honouring and encouraging first-rate writers. Overall, the goals against which
respondents felt the RSL was performing least well were providing a way in for people new
to reading literature and encouraging reading of literature from overseas.
© The Audience Agency 2016 50
How well do you think the RSL is doing against its goals listed below?
Base: All respondents (606-697)
Although Fellows, Members and subscribers all tended to rank RSL’s progress against their
goals similarly, there were some notable difference. Fellows generally rated the
organisation’s performance against its goals most highly, followed by Members and
subscribers. This patterns is seen most strongly for the goals “Encouraging reading of new
literature by living writers”, “Honouring and encouraging first-rate writers, e.g. through
Fellowships and prizes” and “Supporting and encouraging emerging writers”.
11%
11%
15%
18%
19%
26%
37%
31%
39%
49%
45%
55%
49%
50%
38%
38%
25%
28%
20%
19%
11%
17%
10%
10%
8%
5%
5%
2%
Providing a way in for people newto reading literature
Encouraging reading of literaturefrom overseas
Supporting and encouragingemerging writers
Encouraging reading of classicliterature from the past
Encouraging reading of newliterature by living writers
Helping existing readers deepen orextend their knowledge of
literature
Honouring and encouraging first-rate writers, e.g. through
Fellowships and prizes
Very well Quite well Neither well nor poorly Quite poorly Very poorly
© The Audience Agency 2016 51
How well do you think the RSL is doing against its goals listed below? (% very well or quite
well)
Base: All respondents (68-71 / 232-237 / 495-505)
RSL’s potential goals
All respondents were asked about the relative importance of goals for the RSL to pursue in
the future. Those considered most important overall were acting as a national voice for
the value of literature, campaigning on literary issues, supporting and encouraging
emerging writers, and raising discussion about literature in the media or wider society.
Each of these goals was selected as among the top five most important goals for the RSL
by at least half of respondents.
84%
68%
76%
57% 60%
45%
31%
80%
72% 69%
57% 54%
43%
36%
67%
61% 60%
48% 45%
36%
30%
Honouri
ng a
nd e
ncoura
gin
gfi
rst-
rate
wri
ters
, e.g
. th
rough
Fellow
ship
s and p
rize
s
Help
ing e
xis
ting r
eaders
deepen o
r exte
nd t
heir
know
ledge o
f lite
ratu
re
Encoura
gin
g r
eadin
g o
f new
lite
ratu
re b
y liv
ing w
rite
rs
Encoura
gin
g r
eadin
g o
f cla
ssic
lite
ratu
re f
rom
the p
ast
Support
ing a
nd e
ncoura
gin
gem
erg
ing w
rite
rs
Encoura
gin
g r
eadin
g o
flite
ratu
re f
rom
overs
eas
Pro
vid
ing a
way in f
or
people
new
to r
eadin
g l
itera
ture
Fellows
Members
Subscribers
© The Audience Agency 2016 52
And which of these do you think are most important for the RSL to pursue?
Base: All respondents (76 / 237 / 506)
Fellows were more likely than either subscribers or Members to feel that acting as a
national voice for the value of literature, campaigning on literary issues and honouring and
encouraging first-rate writers should be amongst the most important goals for the RSL.
Subscribers were more likely than Fellows or Members to favour the RSL supporting and
encouraging emerging writers and providing a way in for people new to literature.
Members tended to sit somewhere between Fellows and subscribers on this topic.
The difference made by the RSL
Respondents were also asked what difference the RSL had made to them personally.
Overall, 39% said the RSL had introduced them to new books, and 34% that it had
deepened their appreciation for books; 32% said it hadn’t made a difference to them.
84%
72%
34%
54%
65%
30%
45%
16%
30% 33%
75%
57% 56%
51%
56% 53%
44%
29%
36%
23%
61% 64% 65%
51%
46% 44% 45%
39%
26% 29%
Acti
ng a
s a n
ati
onal voic
e f
or
the v
alu
e o
flite
ratu
re
Cam
paig
nin
g o
n lit
era
ry iss
ues,
e.g
. libra
ryclo
sure
s, w
rite
rs' p
ay,
freedom
of
speech
Support
ing a
nd e
ncoura
gin
g e
merg
ing
wri
ters
Rais
ing d
iscuss
ion a
bout
lite
ratu
re in t
he
media
or
wid
er
socie
ty
Honouri
ng a
nd e
ncoura
gin
g f
irst
-rate
wri
ters
Help
ing e
xis
ting r
eaders
deepen o
r exte
nd
their
know
ledge o
f lite
ratu
re
Encoura
gin
g r
eadin
g o
f new
lit
era
ture
by
livin
g w
rite
rs
Pro
vid
ing a
way in f
or
people
new
to
readin
g l
itera
ture
Encoura
gin
g r
eadin
g o
f cla
ssic
lit
era
ture
from
the p
ast
Encoura
gin
g r
eadin
g o
f lite
ratu
re f
rom
overs
eas
Fellows
Members
Subscribers
© The Audience Agency 2016 53
What difference has the RSL made to you?
Base: All respondents (72 / 236 / 497)
For this question, the differences between Fellows, Members and subscribers were stark.
More than half of Members felt the RSL had made a difference by introducing them to new
books to read and deepening their appreciation for books they have already read,
compared to just under a third of Fellows and between a third and a quarter of
subscribers. Members were also more likely than Fellows or subscribers to have found
their skills as a writer have developed thanks to the RSL.
Fellows had the broadest range of areas in which the RSL had made a difference, with
between a quarter and a third of Members selecting all but two areas. Members were
notably more likely to have felt the RSL made a difference to them through giving new
networks and contacts and helping increase their public profile.
On almost all counts subscribers were less likely than Fellows or Members to have found
that the RSL made a difference to them personally, and 41% felt the RSL had not made a
difference to them. Of those for whom the RSL had a made a difference, this was mostly
felt in terms of introducing them to new books to read and deepening their appreciation
for books they have already read.
31% 32%
33% 31%
4%
33%
21% 24%
54% 51%
39%
14% 17%
3%
13%
17%
33%
26%
19%
8% 7%
1%
7%
41%
Intr
oduced m
e t
o n
ew
books
to r
ead
Deepened m
y a
ppre
cia
tion
of
books
I have a
lready
read
As
a r
eader,
bro
ught
me
into
conta
ct
wit
h o
ther
lite
ratu
re lovers
As
a w
rite
r, g
iven m
e n
ew
netw
ork
s and c
onta
cts
As
a w
rite
r, d
evelo
ped m
ysk
ills
As
a w
rite
r, h
elp
ed
incre
ase
my p
ublic p
rofi
le
The R
SL h
as
made a
dif
fere
nce t
o m
e in
anoth
er
way
The R
SL h
asn
't m
ade a
dif
fere
nce t
o m
e
Fellows
Members
Subscribers
© The Audience Agency 2016 54
Contacts
London Office
2nd Floor, Rich Mix
35-47 Bethnal Green Road
London E1 6LA
T 020 7407 4625
Manchester Office
Green Fish Resource Centre
46–50 Oldham Street
Northern Quarter
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T 0161 234 2955
www.theaudienceagency.org
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