RP Design’s Semi-Custom e-Commerce Package

Overview

• RP Design’s semi-custom e-commerce package is a complete website solution. Visitors can browse a catalog of products and/or services and place orders, as well as view company-specific information pages. The number of pages, product categories and products is unlimited. The package will be initially installed with the functionality described on the following pages

Shopping Catalog

     Visitors can browse through the catalog of products by navigating with the product category menu or by searching with keywords for matching products.

Products will be listed with an image and product name and optionally a product catalog number and price can be included. Each image will link to the product details page.

Product Details

• From the listing a visitor can go to a product details page where a larger image is displayed, as well as a description and pricing information of the product or service as described by the website administrator.

Shopping Cart

• Customers add products to their shopping cart. The customer can add, change quantity of items or delete items from the cart.

A summary and quick links to “Check Out” and “View” are also placed on a Mini Cart block that displays briefly the contents of the shopping cart at any time.

Check Out

• The customer can “Check Out” the cart by submitting shipping information

and billing information and placing the order

Third party payment gateways that are supported are PayPal Standard (customer leaves the site to complete payment), PayPal Pro (customer completes payment on site), Authorize.net (customer completes payment on site). Other gateways may also be available upon request. Store owner is responsible for obtaining merchant account.

If a carrier such as UPS or Fedex is selected, the site automatically calculates the shipping rate based on product weight, shipper’s zip code and customer’s zip code

Order Confirmation

• The customer can also print the order for his/her records. The customer receives an email confirming the order. The website administrator also gets an email with the new order details.

Contact Us form• Contact Us form is a form that a visitor or customer can submit that

will be sent to the website administrator’s email address as well as recorded for later display in the admin section. The form contains the following fields: Name, Email address, Subject of Inquiry (those can be customized), Comments area.

    

•Feedback administration – allows the website administrator to list all submitted Contact Us forms, sort them by any of the listed columns, view and print the details in a printer friendly template and tidy format.

Visitors’ Help Page

• Allows you to publish FAQ (Frequently Asked Questions) type of page. 

•FAQ administration – website administrator can add, modify, delete or reorganize questions and answers of any length and number.

Administrative menu

Site Administrators have full control over products and pricing. Orders can be viewed, sorted, searched and updated.

Administration menu with sublevels that are expanded on mouse over. Access to the various items can be restricted as needed.

Product CategoriesMulti-level product category menu – This menu is used for visitors to navigate to categories or subcategories of products as well as for website managers to administer categories and products. This menu is customizable in terms of: fonts, colors and mouse over effects. This menu can be modified by site administrators.

Product category administration section – this is where the above multi-level product category menu can be managed.

Product Administration

• New products or services can be added, modified, removed, made active or inactive.

• The following properties can be specified for a product: catalog number, name, category or subcategory where the product will be listed, status (product will be shown or hidden depending on this), description, weight and dimensions (for shipping rate calculation)

• Out of stock means product can be viewed but not purchased. Archived means product cannot be viewed

One image per product/service can be easily uploaded without any special software required.

Product Price Administration

This section allows the website manager to add any number of “attribute/price” pairs that will be available to the customer under a particular product.

Order Administration

• The website administrator can list placed orders; sort listed orders by any of the columns displayed, change order status, view order details and print them from a special printer friendly template, print multiple orders from the orders list in a printer friendly template.

Order Details

• Order details will display the items ordered as well as complete shipping and billing details.

Discounts/CouponsDiscounts can be set on specific products or on order totals. Type of

discount can be percent off or fixed amount off.  Admin can set the dates the discount is active and restrict the number of times an individual can use a code. When the product is within its “on sale” period, the “on sale” prices will be in effect. The regular prices are in effect after the period elapses

Error Correction

All forms include required and optional fields. All submitted fields are also checked for erroneous, malicious and some for sensible input by the user.

Authentication & Security

The following are the main security components that the application is built upon:

   - protecting information in transfer with SSL certificate encryption

- controlling access and actions on all application objects on a role basis – access can be controlled for any user or group upon any action (taken by the user) to any object (a page, document, file, image etc.) within the website

   - user authentication with a username and password meeting certain complexity requirements.

   - Secure session parameters and other data by maintaining a server-side session with a certain lifetime.

Private SSL certificate

The application is hosted under domain which has to be purchased separately as well as an SSL certificate for that domain IF E-commerce will be conducted. Please see RP Design sales representative for more details.