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With tighter budgets, expanding workloads, increased regulatory requirements, rising data security concerns and growing citizen expectations, public sector operators are being tasked with the challenge of doing more with less.

Overcoming these challenges involves maximising current and future workforces, as well as embracing technologies to drive digital transformation. Emerging as a solution is automation, and while not new, over the last few years advances in robotics have made automation a viable and innovative tool for public sector operators.

By deploying, maturing and scaling automation tools like RPA, transactional processes can be automated while simultaneously improving process accuracy and speed. This then facilitates the redeployment of FTE employees to more valuable citizen-centic tasks.

To help you on your intelligent automation journey - whether you’re just beginning or well on your way - we’ve put together the Public Sector Network’s RPA and IA for Government virtual event, which brings together a broad group of public sector automation experts to help you automate service delivery and achieve efficiencies.

Reasons to AttendSpeakersAgenda Overview

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MAREK RUCINSKI Head of Smarter Data ProgramAustralian Taxation Office

IAN OPPERMANNChief Data OfficerNSW Department of Customer Service

SHIV CHANDRAManager, Process AutomationUniversity of Melbourne

MICHELLE THOMAS Senior Manager, Data & AnalyticsCPV Victoria

IlRO LEEManager, Data & Analytics Better Regulation Division - NSW Department of Customer Service

Virtual RPA and IA for GovernmentTransforming the Public Service Delivery Landscape through Automation

Must attend event for public sector data and technology professionals looking to drive process efficiencies

Learn how to deploy, scale and mature automation technologies within your department to streamline service delivery

Explore emerging tools and technologies and learn which is best suited to your unique needs

Delve into best practice, top tips and lessons learned from fellow public sector automation experts

Data Management & Analytics

Revenue NSW

DAVID STONE Product Manager, Intelligent Process Automation

Blue Prism

GREG EYRE Vice President, Australia & New Zealand

Online Wednesday, 03 February 2021 | 09:00am AEDT

Blue Prism

DARREN COCKERELL Head of Solutions Consulting ANZ

VIK PANT Chief Scientist & Chief Science AdvisorNatural Resources Canada

Virtual RPA and IA for GovernmentTransforming the Public Service Delivery Landscape through Automation

Data Management & Analytics

JOIN THE SOCIAL LEARNING PLATFORM FOR FREE AT WWW.PUBLICSECTORNETWORK.CO

Agenda

Exclusive Partner

09:00am PSN Welcome

09:10am Chair Opening Rowan Dollar, Chief Innovation Officer, Public Sector Network

09:20am International Government Case StudyAligning Investments in Automation with Strategic Priorities and Plans• Understanding use cases for automation tools including AI, RPA and

Machine Learning• Business, Analytics and Data - goal-oriented requirements modelling for

automation • Simplifying automation adoption and accelerating uptake Vik Pant, Chief Scientist & Chief Science Advisor, Natural Resources Canada

09:35am Partner Session What’s Driving the Digital Mandate in the Public Sector• Exploring the AI, ML and IA landscape in the Public Sector• Harnessing automation tools to deliver positive experiences Greg Eyre, Vice President, A/NZ, Blue Prism

09:50am Government Case StudyDeveloping Automated Algorithms to Consolidate Systems and Provide a Single Holistic Overview of Data • Developing automated algorithms to support the NSW Building

Commissioner in ensuring fairness and citizen safety• Consolidating 150 unlinked systems through automation to support

analyts work• Ensuring success by breaking down silos and managing stakeholdersIlro Lee, Manager, Data & Analytics, NSW Department of Customer Service

10:05am Partner sessionHow Revenue NSW is Driving Productivity and Accuracy with IA• Saving 70,000 hours by automating manual tasks• Driving employee productivity and experience by removing tedious jobs

and transitioning to value-added work David Stone, Product Manager, Intelligent Process Automation, Revenue NSW

10:20am Government Case StudyScaling and Maturing Automation to Drive Employee and Student Experience• Automating high volume, rules-based processes to reduce risk, error and

turnaround times• Meeting student needs and expectations through process automation• Working with employees to determine future automation priorities Shiv Chandra, Manager, Process Automation, University of Melbourne

10:35am Refreshment Break

10:40am Panel SessionManaging Change and Creating a Smart, Automation Ready Organisational Culture

Panellists • Marek Rucinski, Head of Smarter Data Program, ATO • Michelle Thomas, Senior Manager, Data & Analytics, CPV Victoria• Ian Oppermann, CDO, NSW Department of Customer Service• Darren Cockerell, Head of Solutions Consulting ANZ, Blue Prism

11:00am End of Conference

Online Wednesday, 03 February 2021 | 09:00am AEDT