Business Administration NQF 4

Your passport to Success

“Untapped potential, given the requisite skills and tools, can realise great value”

Strategy

• To enhance the skills-set of our current staff by conducting a skills audit at NQF 4 and facilitation of subsequent skills programmes linked to the gaps identified per site.

• Utilising “RPL” as the accredited assessment tool to guide

the collection of evidence and summative assessment process to ensure certification at NQF 4.

What is Recognition of Prior Learning (RPL)

• RPL is about recognising all the learning that an adult has gained over a period of time. It does not matter how the learning was acquired – short courses, on-the-job learning and hobbies can all be used to demonstrate that learning has taken place.

• The learning must be assessed against either a registered qualification or against registered unit standards. Only a registered Assessor can assess the learning and award credits.

What can RPL be used for

• Access into a formal qualification at a higher level than you would normally have accessed.

• Partial credit for a qualification – which will shorten the time that you need to complete the full qualification.

• Full credit for a formal qualification.

• To identify individual gaps that will be addressed through coaching .

• To identify site gaps that will be addressed through skills programmes.

What are the Benefits for Staff

•Career pathing

•More mobility as an employee

•Recognition of all the learning gained during the working life

•An opportunity to become certified

•The first stage in the progress of lifelong learning

•Assisting lifelong employability versus lifelong employment

What are the Benefits for Quest?

•Increased retention.

•Increased motivation.

•Enhanced performance levels.

Existing Admin Controllers

Recognition of Prior Learning (RPL)

Competent

Receive Accreditation

OR

Not Yet Competent Train towards the Identified Gaps

New Admin Controllers

Foundational Learning Programme

Achieve Workplace Competence

And Attend Relevant Skills Programmes

Recognition of Prior Learning

(RPL)

Learning Paths

RPL Process will Expand over a Period of Six Months Maximum

•Maximum 4 days training provided by our Partnering Training Provider where applicable

-Training can be scheduled on off days and/or weekends-Training can be provided off or on-site

•Two days (in 3hr sessions) to attend the necessary assessments and coaching in 5 separate workshops, the first workshop being 5 hrs.

•Candidates will be briefed to work on portfolios of evidence

•Maximum one and a half hours to consult eligible perm staff and sign necessary contracts.

What will our Staff get at the End of the RPL Process

If the Assessor assesses them to be Competent, based on the Unit Standards outcomes, then they will be awarded a certificate by the certifying body. This will also be recorded on the National Learner Records Database (a national registry of all certificates issued).

If the Assessor does not assess them as Competent, they will be given a report identifying the areas that they need to address before certification can take place. They may be awarded a Certificate of Competence for individual unit standards.

Benefits to Staff

•Learners achieve an Internationally Comparable and Portable Qualification

•Competent Learners will need to achieve a minimum of 128 credits at the NQF Level 4 to achieve Certification

Exit Level Outcomes

On achieving this qualification, the learner will be able to:

• Identify and maintain records

• Maintain an information system

• Process numerical and text data

• Receive, distribute and dispatch mail in an office environment

• Receive and execute instructions

• Process incoming and outgoing telephone calls

• Behave in a professional manner in a business environment

• Attend to customer enquiries

Exit Level Outcomes cont …

•Operate and take care of equipment in an office environment

•Manage time and work processes within a business environment

•Investigate the structure of an organization

•Demonstrate an understanding of the business environment

•Keep informed about current affairs relating to one`s own industry

Thank You!

Questions...?