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TRANSCRIPT
CHAPTER IINTRODUCTION
1.1 Background & Key objectives:-
Greater Hyderabad Municipal Corporation continued to discharge its obligatory
and discretionary functions as per the provisions of the HMC Act 1965 and
provides civic services and infrastructure facilities to the inhabitants of the twin
cities. Health, Sanitation and conservancy services including solid wastes
management, control of malaria and other epidemic diseases, prevention Health
care and control of epidemics and procedures to get various services by the
Corporation is given in this booklet.
1.2 Objective/ Purpose of this information hand book :-
The purpose of this hand book is for creating awareness on the standardized information for easy access under standing in respect of different functions, duties, powers of the officers and employees procedure followed in the decisions making, process, rules, regulations, instructions, manuals, records, documents, budget allocations, remuneration of officers, statement of boards, councils, committees and other information as may be prescribed and there after update these publications every year.
1.3 who are the intended users of the Hand Book?
Citizens, civil society organizations, public representatives, officers and employees of the public authorities including public information officers and Asst. public information officers and Appellate officers, central and state information commissions etc.
1.4 Definitions of key terms:-
Greater Hyderabad Municipal Corporation
Comm. Commissioner Spl.Comm. Special CommissionerA.C (Plg) Additional Commissioner (Projects )A.C (Elec.) Additional Commissioner (Elections)AC (Legal) Additional Commissioner ( Legal)AC (T&T) Additional Commissioner (Traffic & Transport)AC (Admn.) Additional Commissioner (Administration)AC (Fin.) Additional Commissioner (Finance) AC (H&S) Additional Commissioner (Health & Sanitation)AC (Est.) Additional Commissioner (Estates)AC (W) Additional Commissioner (Works)AC (UCD) Additional Commissioner (Urban Community Development)A.C. (Elect.) Additional Commissioner (Electrical)A.C. (Spt.) Additional Commissioner (Sports)A.C. (Prk.) Additional Commissioner (Parks)Z.C. Zonal CommissionerJ.C. Joint CommissionerD.C. Deputy CommissionerE.N.C. Engineer-in-ChiefL A O Land Acquisition OfficerC P R O Chief Public Relation OfficerAddl. S.P Additional Superintendent of PoliceA O Advertisement OfficerE O Estate OfficerC V O Chief Valuation OfficerP O Personal OfficerD S Director of SportsS E (P) Superintendent Engineer (Projects)A M O H Assistant Medical Officer of HealthP O (UCD) Project Officer (Urban Community Development)E E Executive EngineerA M C Assistant Municipal CommissionerC.E A Chief Examiner of AccountsC.F.A. Chief Financial AdvisorF A Financial AdvisorC T O Chief Transport OfficerC C P Chief City PlannerC M O H Chief Medical Officer of HealthC H Chief HorticulturistA C P Assistant City PlannerC V O Chief Valuation OfficerC E Chief EntomologistD U F Director Urban ForestryD H N C Director ( House Numbering Cell)C Vet. O Chief Veterinary OfficerS E Superintendent EngineerS.E. (P) Superintendent Engineer (Projects)
1.5 Chapter 2 Municipal Corporation Functions and Duties
Chapter 3 The Powers and Duties of the Officers of the GHMC.
Chapter 4 Procedure followed in decision-making process
Chapter 5 Norms set for the discharge of functions
Chapter 6 Rules Regulations, Instructions Manuals and records for discharging functions
Chapter 7 Categories of Document held by the public Authority under its control
Chapter 8 Arrangements for consultation with or representation by the members of the public authority in relation to the formulation of policy or implementation thereof
Chapter 9 Boards, councils committees and other bodies of GHMC.
Chapter 10 Directory of officers and Employees of GHMC
Chapter 11 Monthly remuneration of Officers Employees of GHMC
Chapter 12 Budget allocated to each agency including plans etc. of GHMC
Chapter 13 Manner of execution of subsidy programmes
Chapter 14 Particulars of recipients of concessions, permits or authorization granted by the public authority
Chapter 15 Information available in electronic format
Chapter 16 Particulars of facilities available to Citizens for obtaining information
Chapter17 Names & designations and other particulars of Public Information Officers
Chapter 18 Other Useful information
1.6 Getting Additional information:-
To contact Public information officer and Assistant Public Information officers and Appellate Authority who are appointed by the Municipal Corporation of Hyderabad.
1.7 Name & address of Key contact points:-
Smt Kasturi Bai Tella, Chief Public Information Officer, Greater Hyderabad Municipal Corporation. 23220394 Cell No. 9550722063
Sri P.Sai Kumar, Addl.Commissioner (Admn.) 3rd Floor, MCH (Head Office) 23225361, 9704670174
Sri K. SudhakarZonal Commissioner (North Zone) 27807321, 9849905760
Sri.S.Ramnarayana ReddyZonal Commissioner (West Zone) 23011962, 9000399942
Sri R. Yadagiri ReddyZonal Commissioner (East Zone) 24043600, 8008123509
Sri. Ilambarithi, IASZonal Commissioner (Central Zone) 23322978, 9490059524
Sri Sri C. Chandra Sekhar ReddyZonal Commissioner(South Zone) 24500254, 8978118812
Chapter 2Organization, Functions and Duties
[Section 4 (1) (b) (i)]2.1 Particulars of the organization, functions and duties: -
Sl.No.
Name of the Organization
Address Functions Duties
01Greater Hyderabad Municipal Corporation
Tankbund Road,Hyderabad.
Under the provisions of the HMC Act 1965, Hyderabad Municipal Corporation provides the following civic services and infrastructure facilities to the inhabitants of the twin cities. Health, sanitation and conservancy services including solid wastes management control of malaria and other epidemic diseases, prevention Health care and control of epidemics.
Health and Sanitation Roads, Bridges including Flyovers, Culvers, Subways etc Widening & improvements to Roads and Junctions Traffic and Transportation amenities Street Lighting Storm water drainage and flood control Parks, Play grounds, Swimming pools, Stadiums, Avenue and
Block plantations Rain water harvesting and Water conservation Town water harvesting and Water conservation Slum improvement and Urban Community Development
including formation of Roads, Drains, provision of street lighting, water supply etc.
Slaughter Houses, crematoria and burial grounds Prevention of food adulteration U.H.C. Dispensaries and Maternity & Child welfare centers Vital statistics including registration of Births & Deaths Multi Modal Transport System (MMTS) Project is being
carried out as a unique 50 : 50 joint venture between G.O.A.P. and G.O.I. to provide mass rail based rapid transit solution to the increasing road congestion in Hyderabad
Collection of Taxes, Fesses, Licenses and other non taxes Implementation of schemes, Projects relating to public
infrastructures
Fixation and Collection of Property Tax, Naming and numbering to the Streets and Public Places, immunization for preventing the spread of diseases, Registration of Birth & Deaths, Construction and Maintenance and alteration of places, roads etc, Anti larval operation to the public, improvement of the city in all aspects, Provision and maintenance of Public parks gardens and Play grounds etc, Issue of trade licenses, Implementation of various schemes of the Govt., Issue of Building plans and obstructing unauthorized constructions.
Chapter 3Powers and Duties of Officers and Employees
[Section 4 (1) (b) (ii)]3.1 Please provide details of the powers and duties of Officers and Employees of the authority by designation as follows:Sl.No.
Name of the Officer/Employee Designation Duties allotted
1 Dr.Sameer Sharma, I.A.S Commissioner Government appoints an I.A.S Officer as Commissioner who in turn will act as Chief executive and run the administration with the all the section heads of the Municipal Corporation
2. Sri.G.Rajendra Prasad, I.A.S. A.C.(Plg.) To support the Commissioner and over all incharge of the Town Planning wing.
3 Smt.Priya Darshini A.C.(UCD) To support the Commissioner duly supervising and over all incharge of the UCD wing and Urban Poverty Alleviation/Slum Upgradation, Training Programmes for Urban Poor, Co-ordination with District Collectors, Hyderabad and R.R.Dist.
4 Smt.Shiva parvathi A.C. (Works, Electrical & Elections)
To support the Commissioner duly supervising and over all incharge of the Engineeringworks, Electrical and Elections i.e. Electoral Rolls, Conduct of Elections to Lok Sabha, AP Legislative Assembly and Municipal Corporation, EPIC Project/MPHS Project, Maintenance of Electoral Roll Data Base, Census with all the patters related to GHMC.
5 Sri.M.Rajeshwar Rao A.C. (I.T.) To support the Commissioner duly supervising and over all incharge of the I.T. wing.
6 Sri. S.Subba Rao, IRTS A.C.(T & T) To support the Commissioner duly supervising and over all incharge of the Traffic and Transport wings and other transport related issues
7 Sri.Sai Kumar A.C. (Admn., Legal) To support the Commissioner duly supervising all administrative matters and Legal matters.
8 Sri.S.Hari Krishna A.C. (Finance) To support the Commissioner and over all incharge of the Finance wing and all matters relating to Property Tax, Advertisement Tax and to sanction of pension, commutation of pension, family pension, retirement gratuity, encashment of Earned leave
9 Sri S.Aleem Basha AC(Health & Sanitation) To support the Commissioner and to look after entire Public Health works like Sanitation Malaria, Cleaning of the City Maintenance of Slaughter houses. Registration of Birth and Deaths issue of D.& O Trade Licenses, and Transport section of GHMC.
10 Smt.P.Anuradha A.C. (Parks, Sports ) To support the Commissioner duly supervising and over all incharge of the Parks, Sports & Advertisement wings. All Playgrounds /Sports Stadia, Swimming Pools, Organisation of Sports Facilities, MOUs/Agreements ordination with SAAP, Feeder Sports facilities for National Games, Community Halls/Buildings in Major Playgrounds.
11. Sri.Sudhakar Zonal Commissioner(North Zone)
MOH, CP, PO (UCD), EEs, AMC’s shall work under the control of Zonal Commissioner in Zonal LevelThe Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle levels by the competent authorities shall be subject to a transparent process of scrutiny and examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in Circles shall be under the administrative control of the Z.C.
12. Sri Chandra shaker reddy Zonal Commissioner(South Zone)
AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of Zonal Commissioner in Zonal LevelThe Z.C. will Zonal level Building Meetings. All town planning permissions issued at Circle levels by the competent authorities shall be subject to a transparent process of scrutiny and examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in Circles shall be under the administrative control of the Z.C.
13. Sri. Ilambarithi, IAS Zonal Commissioner(Central Zone)
AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of Zonal Commissioner in Zonal LevelThe Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle levels by the competent authorities shall be subject to a transparent process of scrutiny and examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in Circles shall be under the administrative control of the Z.C.
14. Sri.S.Ramnarayana Reddy Zonal Commissioner(West Zone)
AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of Zonal . Commissioner in Zonal LevelThe Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle levels by the competent authorities shall be subject to a transparent process of scrutiny and examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in Circles shall be under the administrative control of the Z.C.
15. Sri R. Yadagiri Reddy Zonal Commissioner (East Zone)
AMOH, ACP, PO (UCD), EEs, AMC’s shall work under the control of zonal Addl. Commissioner in Zonal Level. The Z.C will Zonal level Building Meetings. All town planning permissions issued at Circle levels by the competent authorities shall be subject to a transparent process of scrutiny and examination by the Building Committee under the Chairmanship of Z.C. All CPs/ACPs in Circles shall be under the administrative control of the Z.C.
16 Sri. A.Prabhaker Chief Examiner of Accounts All matter related to Audit.
17 Sri.M.Pardhasarathy Chief Financial Advisor All matter related to Budget, Pensions, Employees GPF.18. Sri.M.S.S.Somaraju Secretary All matters relating to the General Body, Standing Committee and Special Committees,
Wards Committees, Assistance to the H.W.Mayor and Dy.Mayor, GHMC.19 Sri N. Raghunath Rao LAO All Matters relating to land Acquisition including Court Cases, MCH Land Office; Co-
ordination with Collectors of Hyderabad and Ranga Reddy Districts on Land Matters, MCH land Information System, Computerization of Land Records.
20 Smt Kasturi Bai Tella CPRO Press Co-ordination & Briefings, Printing Press, Public Relations, Public Notifications, Action on Press Reports, Jayanthis & Vardhinthis, Library, Commissioner’s Weekly Review of Action Taken on Press Reports, etc.
21 Sri Prem Raj Director(Sports) All Playgrounds /Sports Stadia, Swimming Pools, Organisation of Sports Facilities, MOUs/Agreements ordination with SAAP, Feeder Sports facilities for National Games, Community Halls/Buildings in Major Playgrounds.
22 Sri. Pandu Ranga Rao Engineer – in Chief Preparation and execution of projects in GHMC.23 Sri.Satish Chandra Director (HNC) Naming of Streets and House Numbering, Street Signage, Locality/Circle Data Base.24 Sri Dhan Singh Chief Engineer (M) Supervision and maintenance of all the Engineering works25 Sri. G.V.Raghu Chief City Planner Building/layout and planning permission, preparation and implementation of development
plans and enforcement operations such as removal of encroachments and demolition of illegal structures.
Granting building/house Construction or addition/alteration permissions Layout/subdivision plan approval Issue of occupancy certificate Issue of certified
26 Sri Y.Ramesh (I/C) Director, Urban Forestry Planning and development of Parks and Plantations including City level, Colony and Neighbourhood Parks, Traffic Islands and Central Media in Circle III, IV, VI and Secunderabad, Raising of Horticultural Nurseries, Procurement of Tree Guards, Water supply by Tankers, Colony Park Adoption Scheme, Film Shooting Permissions in Parks, Development and Maintenance of Parks. Urban Forestry, parks and Plantations, Annual Information Book on Urban Forestry & horticulture, Action Plans for Permission, Tree-Training Operations, Development and Maintenance.
27 Sri.P.Srinivasulu Project DirectorAASARA
Project Director is working under the control of Commissioner, GHMC. Aasara helps the Senior Citizens to lead a healthy, peaceful and dignified life.
Chapter 4Procedure Followed in Decision-making Process
[Section 4 (1) (b) (iii)]4.1 Describe the procedure followed in decision-making by the public authority.
Activity Description Decision-making process Designation of final decision-making authority
Goal-setting & Planning Infrastructure capital Works relating to roads, drains, buildings, Street Lighting, Projects etc. and their maintenance
a) Administrative sanction for works with estimated cost below Rs.20.00Lakhs b) Administrative sanction for workswith estimated cost above 20 lakhs and below Rs.50.00(C) Approval of tenders for the above works
Commissioner
Standing Committee
Commissioner Budgeting The Budget proposals for each Financial shall
be prepared with the Corporation receipts, grants, and assigned revenues from theGovernment.
The Commissioner Shall consolidate the budget proposals ofthe Heads of Depts.
Corporation
Recruitment/hiring of personnel JuniorAssistant/RecordAssistants andother Class IVEmployees and outsourcing personnel
Commissioner Commissioner
Chapter 5Norms set for the Discharge of Functions
[Section 4 (1) (b) (iv)]
5.1 Please provide the details of the norms/standards set by the public authority for the discharge of its functions/delivery of services.
Sl.No. Function/Service Norms/Standards of performance
Time frame Reference document
prescribing the norms (citizen’s charter, Service
charter etc.)SanitationLifting of GarbageNo SweepingRemoval of chocks/clogs in drains
Norms/standardsprescribed by theCompetent Authority
24 Hours24 Hours24 Hours
Citizen Charter of the Corporation
Emergency operationFallen trees trunks branchesBuilding /wall collapse casesRemoval of dead animals/CorpseComplaints of inundationCatching of rabid/ferocious dogsCatching of Stray Monkeys
4 to 8 Hours4 to 8 Hours12 Hours
4 to 8 Hours24 Hours10 days
Birth & Death Certificates or Non availabilitycertificatesIssue of Birth & Death Certificates & Nonavailablility certificateInclusion / Correction of Name in birth certificateIssue of Birth & Death Certificates incase of noninstitutions
3 Days
3 Days
1 Week
Trade LicenseIssue of Trade LicensesRenewel of Trade LicensesAction on complaints
Within 15 daysWithin 15 daysWithin 3 days
RoadsFilling up pot holesRemoval of obstruction on roadsRoad cutting permission
Within 3 daysWithin 3 days
Within 24 Hours
Rain Water HarvestingBlockage / Choke of Storm water drainsReplacing of catch pit coversRemoval of water stagnation
Within 24 Hours
Within 3 daysWithin 24 hours
Town PlanningGrant of Individual Building PermissionGrant of group housing schemeGrant of multistoreyed buildingPlot sub division approvals Layout permissionIssue of occupancy certificateIssue of certified copies
Within 15 days
Within 30 days
Within 30 days
Within 30 daysWithin 60 daysWithin 15 daysWithin 15 days
Tax
Assessment
Settling tax complaint
Vacancy remission
Extract of Assessment
Mutation
Advertisement permission: fresh/renewal
Within 30 days
Within 30 days
Within 30 days
Within 3 days.
Within 30 days
Within 30 days
Chapter 6Rules, Regulations, Instructions, Manual and Records for Discharging
Functions[Section 4 (1) (b) (v) & (vi)]
6.1 Please provide list and gist of rules, regulations, instructions, manuals and records, held by public authority or under its control or used by its employees for discharging functions in the following format.
Sl. No.
Description Gist of contents Price of publication if
pricedRules & Regulations1 The provisions and rules stipulated
in HMC Act 1965.Contains general conditions of service rules.
Nil
Instructions1 Government Orders / Memos / Job
Chart / Delegations Office Orders.Contains Guidelines and powers and functions of the Competent Authority / Government.
Nil
Chapter 7Categories of Documents held by the Public Authority
under its Control[Section 4 (1) (b) v (i)]
7.1 Provide information about the official documents held by the public authority or under its control:
Sl. No
Category of document
Title of the document Designation and address of the custodian (held by / under the control of
whom)1 Municipal Act Preliminary
Municipal Constitution – Municipal Authorities Duties and powers of the municipal authorities;
obligatory and discretionary Duties of the Corporation
Local Government Service and Municipal Officers and Servants
Municipal Property Borrowing Powers Revenue and Expenditure Municipal Taxation Drains and Drainage Works Water Supply Regulation of Streets Building Regulations Special provisions relating to Development and
Addl. CommissionerGeneral AdministrationGHMC (H.O), Tank bund road, Hyd.
Maintenance of Major Civic Infrastructure Repealed by Section 61 of the Andhra Pradesh
Urban Areas Development Act, 1975 Sanitary provisions Vital statistics Rules and Bye-laws Offences and Penalties Licensing of Surveyors and Plumbers Procedure Licenses and Permissions Appeal from certain orders Control Supplemental Provisions Repeal of enactments
2 Annual Administration Report
Municipal Secretariat General Administration Election Branch Legal Section Finance & Accounts Information Technology Audit Planning & Projects
A.C (Fin.) GHMC (H.O), Tank bund road, Hyd.
Land Acquisition Traffic & Transport Health & Sanitation Wing Engineering Wing Urban Community Development Vigilance & Enforcement Play Grounds & Sports
3 Budget Book Budgeting & Accounting Reforms Budget 2007-2008: At a Glance Revenue Receipts Revenue Expenditure Capital Receipts Capital Expenditure Loan Repayment, Advances & Deposits Budget 2007-2008 : Highlights Budget Tables
A.C (Fin.) GHMC (H.O), Tank bund road, Hyd.
4 Subordinate Service Rules 1966
Ministerial Establishment Executive Establishment Selection Authority Reservation of Appointment Probation Suspension, termination of Extension of probation
Addl.Commissioner, General AdministrationGHMC (H.O), Tank bund road, Hyd.
Extension of probation Tests Security Seniority Selection and non selection posts Promotion and appointment by direct recruitment Transfers Relaxation of Rules
5 Citizen Chatter Health & Sanitation Civic Infrastructure Green City Town Planning Property Tax Urban Community Development &Services Parishkruthi
Chief Public Relation OfficerGHMC (H.O), Tank bund road, Hyd.
6 Applications Birth & Death Applications Trade License Applications Building Applications Self Assessments formats
Service Center at Head Office and e-seva centers
7 Extract Copies Tender Schedules Building Plans Resolutions
Chief Engineer, (M) Head OfficeChief City Planner, Head OfficeSecretary, Head Office
Chapter 8Arrangement for Consultation with, or Representation by,the Members of the Public in relation to the Formation of
policy or Implementation thereof [Section 4 (1) (b) (viii)]
8.1 Describe arrangements by the public authority to seek consultation/participation of public or its representatives for formation and implementation of policies?
Sl. No.
Function/service Arrangements for consultation with or representation of public in relations with policy formulation
Arrangements for consultation with or representation of public in relations with policy implementation
1
2
3.
Maintenance of Colony parks.
Pulse Polio Programme
AASARA Programme
Conduct of meetings with the Residential Welfare Association / Voluntary Organsiation to obtain their suggestions.
Motivating campaigns and advertisements in media and news papers.
Providing preference for the Senior Citizens in public places/GHMC service centers. Issue of ID Cards to Senior Citizens to
After obtaining the suggestions, for policy making the programmes are implemented as per the rules.
As per the instructions of the Government the said porgramme is being implemented in GHMC.
Innovative programme is initiated by GHMC.
avail the above facilities.
Chapter 9Boards, Councils, Committees and other Bodies
constituted as part of Public Authority[Section 4 (1) (b) v (iii)]
9.1 Please provide information on boards, councils, committees and other bodies related to the public authority in the following format.
Name of Board,
Council, Committee,
etc.
Composition Powers & Functions Whether its Meeting open to Public / Minutes of its Meetings accessible for
PublicCorporation (General Body)
Mayor, 150-Corporators,Mayor will preside
over the meetings.
Sanction of Major Projects, Major Policy decisions, Works whose estimates costing over 50.00 Lakhs, Annual Budget Estimates of the Corporation, Naming of Roads and other public places, Introducing of levying taxes, fee, charges, etc. and revision of its rates, all establishment matters relating to the cadre of Superintendents and above, Introducing new schemes & measures (particularly on Health, Sanitation and other developmental activities) Formation of Rules, Bye-Laws, Guidelines, etc and to recommend to Govt., Municipal Funds to be expended out side the City, Leasing out of any immovable property of the Corporation, etc.
Yes, every meeting shall be open to the public. But minutes of the meetings are not accessible to the public.
Standing Committee, GHMC
Mayor as the Ex-Officio Chairperson of the Standing Committee along with the ten Members who are also the Chairpersons of ten Ward Committes.
Works whose estimates costing between 20.00 Lakhs and 50.00 Lakhs, Weekly review of receipts and expenditures of the Corporation, To recommend the proposal of Annual Budget Estimates/Naming of Roads and other public places/Introducing of levying taxes, fee, charges, etc. And revision of its rates to the Corporation, All establishments matters (including medical reimbursement) relating to the cadre of UDC’s or its
No, meetings are not open to the public and the minutes of the meetings are not accessible to the public.
equivalent posts, Recommending to the Corporation for introducing new schemes & measures (particularly on Health, Sanitation and other developmental activities), framing draft Rules, Bye-Laws, Guidelines, etc and to recommend to Corporation, Leasing out of any immovable property of the Corporation for a period between one year and three years, etc.
Ward Committees
Ten Wards Committees-each Wards Committee consists of ten Corporators of the Wards as fixed by the Govt. There is one Chairperson for every Wards Committee duly elected from among themselves. As such there are ten Wards Committee Chairpersons in all who will constitute a Standing Committee.
The Wards Committees are assigned with the functions of:
Maintenance of sanitation.
Maintenance of Water Supply and Drainage whatsoever they are under the control of the Corporation.
Maintenance of Street Lighting.
Maintenance of Roads.
Maintenance of Parks and Playgrounds.
Maintenance of school buildings wherever they are under the control of the Corporation.
Review of revenue collection.
Preparation of Annual Draft Budget and forward to the Standing Committee for consideration.
Yes, every meeting shall be open to the public and the minutes of the meetings are accessible to the public, any time.
CHAPTER – 10
(Section 4 (1) b (x))
GREATER HYDERABAD MUNICIPAL CORPORATION
Commissioner & Special Officer
Name Designation Phone Number Email Id
Dr. Sameer Sarma I.A.S Commissioner 23224564 [email protected]
Head Office Addl. Commissioners - Contact Details
Name Designation Phone Number Email Id
Sri. G.Rajendra Prasad, I.A.S AC ( Plg.)23224824,
Smt.Priya Darshini AC (UCD) 23220172,9701111604
Sri. Shiva ParvathiAC (Works, Elections & Electrical) 9963550422 [email protected],
Sri M.Rajeshwar Rao AC (IT)
23224056, 23224824,
9849905781, 9866660417
[email protected],[email protected],[email protected]
Sri. S.Subbarao, IRTS
AC (Transportation,PD MMTS, BRPS, Other Transportations,)
23226538,9959226582 [email protected],
Sri Sai Kumar AC (Admin, Legal)23220080,
Sri. Hari Krishna AC (Finance)23220848,
Sri. S. Aleem BashaAC (Health & Sanitation)
23222160,9177701937
Sri. K.Venkata Rami ReddyOn deputation as OSD to M(MA)
23225361 [email protected]
Smt. P. Anuradha AC (Parks,Sports) 9949994035 [email protected] [email protected]
Zonal Commissioner's and Joint Commissioner's
Name Designation Phone Number Email Id
Sri Ilambarithi, I.A.S Zonal Commissioner (CZ)23322978,
9490059524 [email protected]
Sri.KSughakar Zonal Commissioner (NZ)27807321,
9849905760 [email protected]
Sri R.Yadagiri Reddy Zonal Commissioner (EZ) 24043600,
8008123509 [email protected]
Sri C.Chandra Sekhar Reddy Zonal Commissioner (SZ)24500254,
8978118812 [email protected]
Sri S.Ramnarayana Reddy Zonal Commissioner (WZ)23010062
Sri K.Ram KishanJoint Commissioner
(Electricals)
Smt.S.Annapurna Joint Commissioner(EZ)
Deputy Commissioner's
Circle No
Name of the Circle Name Mobile
Phone Number Email Id
1 Kapra Smt.S.Annapurna 984965343527126068, 27120363 [email protected]
2 Uppalkalan Sri M. Chalapathi 9849905903 27205393 [email protected]
3L.B. Nagar, Gaddiannaram Sri K Satyanarayana 9963550650
24045519, 24045261
dc_lbnagar @ghmc.gov.in
24048209 [email protected]
4 Circle No.1 (old) Smt.A.V. Ramani 9849006064 24525841 [email protected]
5 Circle No.2 (old)Smt Nalini Padmavathi 9177701938 24525842 [email protected]
6 Rajendra Nagar Smt A. Vijayalakshmi 9849165982 24015269 [email protected]
7 Circle No.4 (old) Sri. P.Nagaveni 9963550650 23326975, 23314778
8 Circle No.6 (old) Sri. Sai Sreekanth 9989930610 24740211, 24740212
9 Circle No.3 (old)Sri. C.N. Raghu Prasad 9849905901 24736912 [email protected]
10 Circle No.5 (old) Sri N.Ravi kiran 996355066523326976, 23315129 [email protected]
11 Serilingampally-1 Sri G.Krishnaiah 998993066723010414, 23011963 [email protected]
12 Serilingampally-2 Sri. E.D. Vijaya Raju 9989485886 23033164 [email protected]
13 Patancheru, Ramachandrapuram
Sri. D.Gopala Krishna Reddy
9963552189
08455-242360
08455-240768
14 Kukatpally Sri T.Sakala Reddy 970467812023707788, 23707840 [email protected]
15 Qutubullapur Sri L.Shyam Prasad 984990590423085845, 23176116 [email protected]
16 Alwal Sri N.Amaraiah 9849905905 27971373 [email protected]
17 Malkajgiri Sri V.V. Manohar 9849905902 27052428 [email protected]
18 Circle No.7 (old) Sri B.V. Gangadhar Reddy
9849905907 27804012 [email protected]
General Administration
Name Designation Phone No E-Mail ID
Sri M.Pardha Sarathy Chief Financial Advisor 23221058, 9963199984
Sri V. Balakrishna Financial Advisor 9000901935 [email protected]
Sri A. PrabhakarChief Examiner of Accounts 9959094217 [email protected]
Sri Syed Niranjan Shah Examiner of Accounts 23224062,
9618880833 [email protected]
Sri.M.S.S.Somaraju Secretary 23227644,
Sri N.Raghunath Rao LAO23226695,
Smt.Kasturibai Tella CPRO23220394,
Sri S.Pawan Kumar Naidu APRO23220394,
Sri Prem Raj Director of Sports23225397,
Sri. Pankaja CVO 23221077, 9989930589 [email protected]
Sri K.Venkata Narayana A.E (Bldg. Maintenance)
23225397, 9701111524
Sri N. Samrat Ashok Joint Commissioner (Health)
23225397, 9704234311
Sri Narsing A.E (Advertisement)23225397,
9704990960 [email protected]
Sri P. SrinivasuluProject Director, AASARA 9704456522 [email protected]
Sri N. NarayanaDy. Collector (Retd) (Elections) 9704601865
Sri Ch. Shivalingaiah Estate Officer [email protected],
ENGINEER -IN -CHIEF
Dr. P.Panduranga Rao
Engineer-In-Chief 23225267, 9959244408 [email protected]
Sri P. Sarat Babu Dy.C.E 23225267, 9849004537 [email protected]
Sri P. Peetambara Rao
SE(Projects-1) 23223059, 9849039596 [email protected]
Sri K.Venkateshwara Rao
EE Circle-16 9959912577 [email protected]
A.Laxmaiah EE Division-10
Sri G.V. Ramesh Kumar
EE PD-II 24746138, 9704990961 [email protected]
Sri R. Narendra Rao
EE PD-III 24602341, 9989930650 [email protected]
Sri C. Vinod Kumar
EE PD-IV 23261330, 9849906746 [email protected]
Sri Shivaraj EE (T & T) -1 9989930512
Sri G.V. Ramesh Kumar
EE (T & T) -2 24746138, 9704990961
Sri K. Janardhan Reddy
EE, Housing (R.R) 9959912214
Sri. Uma Maheshwar Rao
EE Housing (Hyd) 9704456514
Sri R.Sridhar S.E.(Projects-II) 9849006071 [email protected]
Sri Dharma SE (Irrigation), HL&WBMC
27536232, 9849014759 [email protected]
Sri Kiran Kumar EE (Irrigation), HSLD
27537092, 9989930594 [email protected]
Sri J.Venkat Ram Reddy
EE (NTD) 9849643079 -
Sri Ravindra Raju
EE (SWD) 9989930408 -
CHIEF ENGINEER
Sri Dhan Singh Chief Engineer (Maintenance)
23220418, 9849038709 [email protected]
Smt P. Saroja Rani
Dy.CE (Maintenance)
23220418, 9000017849 [email protected]
Sri P.Mohd.Abdul Rahiman
S E - I (South & East)
23222342, 9849352700 [email protected]
Sri K. Sudershan SE - II (Central) 23220116, 9849006072 [email protected]
Sri Ankayya SE - III 9618109618 [email protected]
Sri M.A Sukhoor SE-QCC 27970500, 9849165974
Sri Syed Zaheer Hashmi
EE-Div-1 24525941, 9849028594 [email protected]
Sri R Narendra Rao
EE-Div-2 24525709, 9989930650 [email protected]
Sri Mohan Singh EE-Div-3 24414131, 9849906743 [email protected]
Sri Asif Ali EE-Div-4 24736940, 9849004571 [email protected]
Sri C.Vinod Kumar
EE-Div-5 24736940, 9849006028 [email protected]
Sri M A Hameed EE-Div-6 & Stores & CPP, (Bldg. Maintenance)
24740213 24742539 (Stores),
9849171159
Sri M. Devanand EE-Div-7 23314878, 9849906774 [email protected]
Sri M.A.Quddus EE-Div-8 23394352, 9849906780 [email protected]
Sri E.R. Krishna EE-Div-9 23314381, 9704678122 [email protected]
Sri K Venkateshwar Rao
EE-Div-10 23394129, 9849006045 [email protected]
Sri Balmuni EE-Div-11 27803321, 9963550608 [email protected]
Sri V.S. Mohan EE-Div-12 27804012, 9849078948 [email protected]
SURROUNDING MUNICIPALITIES EE'S
Sri Md. Hussain EE-L.B. Nagar 24045519, 9849906735 [email protected]
Sri Syed Zaheer Hashmi
EE-Gaddiannaram 24048209, 9849028594 [email protected]
Sri D.yadagiri EE-Uppal Kalan 27205323, 9989930423 [email protected]
Sri G. Chinna Reddy
EE-Malkajgiri 27052478, 9177701927 [email protected]
Sri C.Vinod Kumar
EE-Kapra 27120363, 9849054407 [email protected]
Sri D S Lateef EE-Qutubullapur 27970500, 9989930396 [email protected]
Sri Hafeez Khan EE-Alwal 23170303, 9866577126 [email protected]
Sri Jayaprakash EE-Kukatpally 23707788, 9866305342 [email protected]
Sri MD. Osman EE-Serilingampalli-I 23011963, 9849165980 [email protected]
Sri A. Ramesh Gupta
EE-Serilingampalli-II
9959442440 [email protected]
Sri Mohd.Younus Ali
EE-Rajendranagar 24001859, 9989930600 [email protected]
Sri K.V.Ram Prasad
EE-Ramachandrapuram
08455242360 [email protected]
EE-Patancheru08455240768, 9989930417 [email protected]
Sri S.Praveen Chandra
EE-Major Roads 9000554765
Health Wing
Name Designation Phone No E-Mail id
Dr. K.Deva Raj CMOH23223655,
9849006074 [email protected]
Sudarshan SS-Circle-I (Kapra) 9849908283 [email protected]
Sri. Dr. Rafi AMOH-Circle-II (Uppal) 9885791075 [email protected]
Dr.M. ManoharAMOH-Circle-III (L.B. Nagar) 9000601032 [email protected]
Dr.G. Vijaya Kumar AMOH-Circle-IV 9849004510 [email protected]
Dr P. Amrutha Rao AMOH- Circle - V 9989930653 [email protected]
Dr.K. Swamy AMOH- Circle - VI (Rajendra Nagar)
9959667101 [email protected]
Dr.Aizaz Khasim AMOH- Circle - VII 9000102287 [email protected]
Dr.M. Ganesh AMOH-Circle-VIII 9849006042 [email protected]
Dr.S.A.M. Quadri AMOH-Circle-IX 9849006053 [email protected]
Dr M. Shiva Kumar AMOH-Circle-X 9000994033 [email protected]
Dr.Venkata Ravana AMOH-Circle - XI 9652222508 [email protected]
Dr.P.D.Kiran AMOH-Circle - XII 9849395043 [email protected]
Sri. Jalandhar Reddy SS-Circle - XIII 9676671447 [email protected]
Dr.M.S. Madhusudhan Rao
AMOH- Circle - XIV 9849006083 [email protected]
Dr. T. Damodhar AMOH- Circle-XV 9000601031 [email protected]
Smt. Radha Mahalaxmi
SS-Circle-XVI 9849908069 [email protected]
Dr. C. Chandra Kala AMOH-Circle-XVII 9989930606 [email protected]
Dr. Sermista AMOH-Circle-XVIII 9701230005 [email protected]
Sri Srinivas Rao, Circle-1 to 9 Statistical Officer 9989930444
Sri N.V.S. Ramana Murthy, Circle-10 to 18
Statistical Officer 9963550436
Sri. Ashwini Kumar SE (SWM & Transport) 9849006023
Sri. D. Sudhakar DyEE (SWM) 9989930390 [email protected]
Sri.Samson DyEE (SWM) 9989930632
Sri. K. Soma Sankara Rao AE (SWM) 9908014308
Transport Section
Sri A. Ashwini Kumar
Chief Transport Officer24528941,
Sri. B. Veera Pratap Dy.EE - Malakpet 9177229976
Sri. Anil Raj Dy.EE - Kavadiguda 27534289, 9989930374
Sri. B. Sahadev Dy.EE - Khairatabad 9849906787
Sri.P. Nanda Kishore AEE - Malakpet 9989930431
Sri. K. V.Ranga Rao AEE - Malakpet 9704890677
Sri. Sri Ramulu AE - Khairatabad 9908014307
Veterinary Section
Dr. P.Venkateswara Reddy
Chief Veterinary Officer23220506,
Dr. M. Kiran Kumar Asst. Director (East) 9989094469
Dr. Abdul Wakil Asst. Director (West) 9000901937 -
Dr. L. Goverdhan Reddy
Asst. Director, Dog & Pig Complaints (North)
24617017, 9704456520 -
Dr. Sukunandan Reddy Asst. Director (South) 9989930359 -
Dr. J.D. WilsonAsst. Director, Monkey Complaints (Central Zone)
9704456521 -
Dr. K.Chakrapani Reddy
Veterinary Officer (South)
9989930358 -
Dr. RadhakrishnaiahVeterinary Officer (West Zone)
9989094470 -
Dr. P.Rama Krishna Rao
Veterinary Officer (East Zone, Circle-1&3)
9989930357 -
Dr. V. Pawan KumarVeterinary Officer (East Zone, Circle-2)
9441086946 -
Dr. M.A.Sajid Veterinary Officer (Central Zone)
9989930356 -
Dr. T.Srinivas Reddy Veterinary Officer (North Zone) & Flying sqad
9989930397 -
Dr. Y. Sadguna Devi Veterinary Officer (HO) 9178304941
Cattle Complaint 9848084007, 9848958799
Monkey Complaint 9866065228, 9866609242
CUC Dead animals Lifting
9440448158, 9989971569
Dog Ssquad 24617017
Urban Malaria Scheme Section
Sri R. Ratna Joseph Chief Entomologist 23264087, 9849014758
Sri P. SantoshSr.Entomologist (UMS City) 9849398635 -
Sri E. Nagaiah Sr.Entomologist (UMS Musheerabad) 9849398669 -
Sri BhikshapathiSr.Entomologist (UMS Chaderghat) 9849316125
Town Planning Wing
Name Designation Phone No E-Mail IDSri. G.V.Raghu Chief City Planner 23220438, 9849009127 [email protected]
Sri Satish Chandra Director of (HNC)
Sri K. Srinivas Rao Sr.Architect Planner 9963550510
Smt. Bhagyavathi City Planner (HO) 9866233390 [email protected] S. Balakrishna Addl. C C P 23228878, 9849006016 [email protected]
Sri P.Dayanand Addl.TP (East Zone) 9849090797
Sri L. BikshapathyI/c City Planner(HNC) 9849001378
Sri Y. Venkatapathi Reddy City Planner(LRS) North Zone) 9849664199 [email protected]
Sri K. Srinivas RaoI/c City Planner(South Zone) 9963550510 [email protected]
Sri V. Ramudu City Planner (Central 27804012, 9849006059 [email protected]
Zone)
Sri. Amruth KumarI/c ACP-HO & I/c Sy. Officer
9949994006
Smt. Sharadambha I/c ACP-HO (HNC) 9949994005
Smt. A. Usha Rani I/c ACP-HO 9949994004
Sri. K. Narsing Rao A C P -1- Kapra 27120363, 9866522713
Sri. P. MahenderA C P -2- Uppal Kalan 27202393, 9849906760
Sri. Ramesh BabuA C P -3- L.B. Nagar & Gaddiannaram 9866103165
Sri Sundararamaiah A C P - 4 24525198, 9849908273 [email protected] Sahas A C P - 5 24525338, 9704990962 [email protected]
Sri. R. Venkat ReddyA C P - 6 - Rajendra Nagar 9849907734
Sri Sambaiah A C P - 7 23314778, 9849906452 [email protected] Nageshwara Rao A C P - 8 24742863, 9989930625 [email protected] Sadanandam A C P - 9 24736912, 9963333780 [email protected]. Madhusudhan A C P - 10 23314954, 9000554770 [email protected]
Sri K.V. Ranga Raju A C P - 10 9701230009
Sri. ChandrasekharA C P - 11 -Serilingampally (South)
9704601855
Sri. Christopher RajuI/c A C P - 12 -Serilingampally (North)
9848288106
Sri. Christopher RajuA C P - 13 - R.C Puram & Patancheruvu
9848288106
Sri. Khalid Sarwar A C P -14 -Kukatpally
9849006049
Sri. Rajeshwar Rao A C P -15 –Qutbullapur
9849906766
Sri. Sami A C P -16 - Alwal 9949994009
Sri. Farooq Ahmed A C P -17 –Malkajgiri
9849743611
Ashok Kumar A C P – 18 9989930615
Urban Forestry Division and Horticulture wing
Name Designation Phone No E-Mail ID
Sri Y. RameshDirector, Urban Forestry (incharge)
23220812, 9849028506
Sri. Y.Ramesh Dy. Director, Urban Forestry (Central Zone)
9989930479
Sri.V.Linga Rao Dy. Director, Urban Forestry (West Zone)
9989930492
Sri. Md. Nayeem KhanAsst. Director of Horticulturist, Div-I, Central Zone (Indira Park) Cir-7,8 & 9.
27674714, 9989930499
Sri. A. Prem SinghAsst. Director of Horticulturist, Div-III, East Zone (Kapra, Uppal, LB Nagar)
24045519,9704670173
Smt. Bhagya LakshmiAsst. Director of Horticulturist, Div-II, North Zone( Malkajgiri,
27707557, 9989930490
Quthubullapur, Alwal & Cir-18).Sri. D. Nagi Reddy Horticulture Officer - I 9989930504
Smt J. ArunaHorticultural Officer, Circle-VII, LB Nagar.
23395295, 9989930500 [email protected]
Sri. K. Jaya RajHorticultural Officer, Alwal, Malkajgiri
27707557, 9989930496
Sri. B. Laiq AhmedHorticultural Officer, Q.Pur, Circle-18.
27707557, 9989930652
Smt.Aruna Jyothi Horticulture Officer (Circle-VII)24045519,
9704456428Sri. C.Sridhar Rao Forest Range Officer 9989930485Sri. A. Venkateshwarlu Forest Range Officer 9989094474Sri. V. Mohan Forest Range Officer 9989930483Sri. S.M.Ghulam Hussain Project Officer (UCD)Sri. V. Vishnu Vardhan Reddy
Forest Section Officer 9989930487
Electrical Wing
Name Designation Phone No E-Mail ID
Sri L. PandyaI/C S.E(Electrical)
9989930657 [email protected]
Sri M.M. Gurulinga Charyulu
Dy EE 9704670167 [email protected]
Sri Poorna Chandra Mohan
A.E (Tech.) (Electrical)
9989930381
Sri Gopal A.E (Tech.) (Electrical)
9989930647
QUALITY CONTROL (ELECTRICAL)
Sri Chandra Shekar E.E (H.O) 9959442432 [email protected]
Sri O. Siva Ramulu Dy.EE (CZ, SZ) 9959442435 [email protected]
Sri T. Garuthmonth Raju
Dy.EE (WZ, NZ, EZ) 9959912205 [email protected]
Sri K.Srikanth Asst. EE (SZ) 9704670183
Sri G.Dathaji Rao Asst. EE (CZ) 9989930373
Sri T.V. Nagendar Kumar
Asst. Engineer (NZ)
9959226642
Sri K.V.V. Bapanna Asst. Engineer (WZ)
9704670179
Sri K. Srikanth Asst. Engineer (CZ)
9704670183
Sri K. Kishore KumarAsst. Engineer(EZ) 9704670164
CENTRAL ZONE (ELECTRICAL)
Sri L. Pandya EE (CZ) 9989930657 [email protected]
Sri O. Shivaram Shivaramulu
Dy.EE (Mahedi Patnam, Golconda, Karwan, Seetharam Bagh)
9959442435 [email protected]
Sri V. Sree Ramulu
Dy.EE (Sanath Nagar, Yella Reddy Guda Package)
9704670181 [email protected]
Sri K.B.S. KumarDy.EE (Khairatabad) 9959442436 [email protected]
Sri M. Sanjay KumarDy.EE (Musheerabad, Bharkathpura)
9959442431 [email protected]
Sri K. Mahesh Kumar
Asst. EE (RTC 'X' Road, Vidya Nagar, Ashok Nagar)
9989930200
Sri Ch. SrinivasAsst. EE (Golconda, Langarhouse)
9959442434
Sri Ashok RaoAsst. EE (Golnaka, Bharkathpura)
9989930382
Sri V. Krishnappa Asst. Engineer 9704670165
(Abids Package)
Sri Shantha Kumar
Asst. Engineer (Sanath Nagar, Yella Reddy Guda Package)
9000701345
Sri K.B.B.S.P. Eswara Rao
Asst. Engineer (Banjara Hills, Jubilihills, Film Nagar)
9989930508
Sri Shaik Apsar Basha
Asst. Engineer (AC Guards) 9989930467
Sri G. Yadaiah
Asst. Engineer (Mehdipatnam, Karwan, Rethubowli, Seetharam bagh)
9959226643
Sri N. Prem Kumar
Asst. Engineer (Nacharam, Yousuf Guda,Ameerpet)
9866233375
Sri Raghavendra Gupta
Asst. Engineer (GreenLands package)
9959226643
WEST ZONE (ELECTRICAL)
Sri B. Murali Krishna EE (WZ) 9704670176 [email protected]
Sri K. RambabuDy.EE (Serilingam Pally-I)
9704670177 [email protected]
Sri P.R. John Dy.EE 9959912209 [email protected]
(Kukatpally)
Sri K. Prasad RaoDy.EE (Serilingam Pally-II)
9989930515 [email protected]
Sri D. Nagaraja RaoAsst. EE (Serilingam Pally-II)
9989930668
Sri. K. JanardhanAsst. EE (Kukatpally)
9959226567
Sri M.J.M. Ravi Kumar
Asst. EE (Patancheru, Ramachandra Puram)
9701230006
Sri M.K. Raja ShekarAsst. Engineer (Kukatpally) 9963590457
Sri N. Naveen Reddy
Asst. Engineer (Kukatpally Circle ward No. 1-9 and 24 to 34)
9704670166
Sri C. Niranjan Reddy
Asst. Engineer (Serilingam Pally-I)
9704670178
Sri Sai RamAsst. Engineer (A.E. Technical)
9704670172
NORTH ZONE (ELECTRICAL)
Sri B. Madhuleti EE (NZ) 9704990950 [email protected]
Sri D. Koteswara rao Dy.EE (Qutbullapur)
9989930616 [email protected]
Sri B. MaheshwarDy.EE (Alwal, Padmarao Nagar) 9704456840 [email protected]
Sri B. Krishna Dy.EE (Alwal) 9959442437 [email protected]
Sri T. Prasad Asst. EE (Alwal) 9989930430
Sri Kishan LalAsst. Engineer (Pardise, Greenlands)
9701110127
Sri A.G. Nagabushanam
Asst. Engineer ( Padmarao Nagar) 9959912579
Sri Vinayak RathodeAsst. Engineer (Malkajgiri) 9989930649
Sri N. SreedharAsst. Engineer (Marredpally) 9704670162
Sri B. Charan SinghAsst. Engineer (Qutbullapur East)
9704990977
Sri. B. Gopalu Asst. Engineer (A.E. Technical)
9989930647
SOUTH ZONE (ELECTRICAL)
Sri P. Brahman EE (SZ) 9704456844 [email protected]
Sri T.H.K.S. Kameshwara Rao
Dy.EE (Santhosh Nagar, Yakuthpura, Chanchal Guda)
9989923746 [email protected]
Sri G. Yellapa
Dy.EE (Chatrinaka, Falaknuma, Chandryana
9704234316 [email protected]
Gutta, Charminar, Chandulal Baradari)
Sri D. Ram Das Dy.EE (Rajendra Nagar)
9704601867 [email protected]
Sri K. Pavan Kumar
Asst. EE (Charminar, Chandulal Baradari)
9989930364
Sri E. AmbedkarAsst. EE (Rajendra Nagar) 9989930672
Sri K.B.S.B. Chowdary
Asst. EE (Chanchal Guda, Asmangad)
9959442438
Sri G. Govinda Rao Asst. Engineer (A.E. Technical)
9959442303
Sri P. SrinivasuluAsst. Engineer (Falaknuma Package)
9959094215
Sri M.B. Ravi Kumar
Asst. Engineer (Chatrinaka, Chandryana Gutta)
9989930605
Sri P. Siva PrasadAsst. Engineer (Santhosh Nagar, Yakuthpura)
9704601853
EAST ZONE (ELECTRICAL)
Sri I.Srinath EE (EZ) 9989930629 [email protected]
Sri B. Rama Murthy Dy. EE (Kapra) 9704456524 [email protected]
Sri G.Mohan Dy.EE (L.B. Nagar)
9959912213 [email protected]
Sri B. Naveen Kumar Dy.EE (Uppal) 9989930629 [email protected]
Sri R.V. Krishna Mohan
Asst. EE (Kapra) 9963550666
Sri K. Ravi Bushan Asst. Engineer(Kapra Circle)
9704670175
Sri M. Ashok Kumar
Asst. Engineer(L.B. Nagar, Gaddiannaram Area)
9985317292
Sri K.RajannaAsst. Engineer (L.B. Nagar)
9989930406
Sri K.V.V.Satyanarayana
Asst. Engineer (Uppal, Ramanthapur, Absiguda)
9704990979
Sri R. Srinivas ReddyAsst. Engineer (East Zone / A.E. Technical)
9989812238
UCD Wing
Name Designation Phone No E-Mail ID
Smt K.R.S. Laxmi Devi Project Officer (HO & WZ) 9704678128
Sri M. Ramakrishna Rao DPO 9959442300Sri Ch. Janardhan Reddy CDO 9989930370
Sri A.V. Raj Kumar Slum Development Officer 9849231303
Smt. Nirupama TPO-Circle-1-Kapra 27120363,9849907704
Smt. Laxmi TPO-Circle-2-Uppal 27205393
Smt Shyamala TPO-Circle-3-L.B. Nagar 24045519,9849907652
Sri K. Surya Shoban PO-Head Office
Sri. Somaiah PO-Circle-4-(Ex-MCH-1)24525841,
9989922091
Sri A.S.M.Dawood Shah Dy.PO-Circle-5-(Ex-MCH-2) 24525842,9247601208
Sri Srinivasulu TPO-Circle-6-Rajendra Nagar
24015264,9866699401
Sri G. Narsimhulu Dy.PO-Circle-7-(Ex-MCH-4) 9989930465Sri Anantha Reddy Dy.PO-Circle-8-(Ex-MCH-6) 9989930365Sri P. Praveen Kumar Dy.PO-Circle-9-(Ex-MCH-3) 9959552460Smt K.R.S. Laxmi Devi PO-Circle-10-(Ex-MCH-5) 9704678128
Sri B. Venkata Kishan Rao TPO-Circle-11-Serilingampally-1
23011963,9704345025
Sri K. Somanarasaiah TPO-Circle-12-Serilingampally-2
9849907732
Sri Madhusudhan ReddyPRP-Circle-13-R.C.Puram & Patancheru 9391912869
Sri Prabhakar TPO-Circle-14-Kukatpally 9849907675Sri N. Ramraju TPO-Circle-15-Qutbullapur 9849907648Smt G. Vaidehi TPO-Circle-16-Alwal 9989093943
Sri A. Nageswar TPO-Circle-17-Malkajgiri 9849907712
Sri. K. KumarDy.PO-Circle-18-(Ex-MCH-7)
9989930478
Address of all Municipalities
Circle Name of the Municipality
Address Phone No
1 KAPRA DEPUTY COMMISSIONER OFFICE GHMC KAPRA, DAE COLONY, KAMALA NAGAR, KAPRA - 500062.
27126068, 27120363
2 UPPAL KALAN COMMISSIONER UPPAL KALAN M C H, UPPAL KALAN MUNICIPALITY, UPPAL CROSS ROAD, HYDERABAD - 500039
27202393
3 L.B.NAGAR
COMMISSIONER LB NAGAR MUNICIPALITY, NR MRO OFF.SAROORNAGAR VENKATESWARA NAGAR,NEWLYCONSTRUCTIED GHMC OFFICE, HYDERABAD -500035
24045519, 24045261
GADDIANNARAM
MUNICIPAL COMMISSIONER (GADDIANNARAM) , H NO 23-30/1 KRISHNAVENI NAGAR,MUNCIPAL OFFICE BUILDING, R R DIST, HYDERABAD -500068.
24048209
4 RAJENDRA NAGARDEPUTY COMMISSIONER OFFICE, EXECUTIVE OFFICER, GRAM PANCHAYATI R.C.PURAM, HYDARABAD- 500032. 24015264
5 CIRCLE - IDEPUTY COMMISSIONER CIRCLE NO. 1, SARDARMAHAL, CHARMINAR, HYDERABAD - 500002. 24525841
6 CIRCLE - IIDEPUTY COMMISSIONER CIRCLE NO. 2, SARDARMAHAL, CHARMINAR, HYDERABAD - 500002. 24525842
7 CIRCLE - IIIDEPUTY COMMISSIONER CIRCLE NO. 3, MCH PARKING COMPLEX, 6TH FLOOR, ABIDS, HYDERABAD - 500001.
24736912
8 CIRCLE - IVDEPUTY COMMISSIONER CIRCLE NO. 4, KHAIRATABAD, HYDERABAD.
23326975
9 CIRCLE - VDEPUTY COMMISSIONER CIRCLE NO. 5, KHAIRATABAD, HYDERABAD.
23326976
10 CIRCLE - VIDEPUTY COMMISSIONER CIRCLE NO. 6, MCH PARKING COMPLEX, 4TH FLOOR, ABIDS, HYDERABAD - 500001.
24740212
11 SERILINGAMPALLY - I
COMMISSIONER MUNICIPAL OFFICE, SY NO 25A, SERILINGAMPALLY, MUNICIPAL OFFICE, NR MANDAL REVENUE OFFICE, MUNICIPALITY, R R DT, HYDERABAD -500032,
23011963
12 SERILINGAMPALLY - IICOMMISSIONER MUNICIPAL OFFICE, SY NO 25 A, SERILINGAMPALLY, MUNICIPAL OFFICE, NR E-SEBA CENTER, MUNICIPALITY, R R DT, HYDERABAD - 500032.
23033162/3/4
13
PATANCHERUDEPUTY COMMISSIONER OFFICE, GHMC PATANCHERU CIRCLE, NEAR BY POST OFFICE PATANCHERU -502319.
08455-242360
RAMA CHANDRA PURAM
DEPUTY COMMISSIONER OFFICE GHMC RAMCHANDRAPURAM, NEAR BY ZP HIGH SCHOOL, PIN 500032.
08455-240768, 285944
14 KUKATPALLY COMMISSIONER KUKATPALLY, JANATHANAGAR,MOOSAPET, KUKATPALLY MUNICIPAL OFFICE, HYDERABAD.
23707788
15 ALWALCOMMISSIONER ALWAL MUNCIPALITY ,MUNCIPALITY ALWAL, NEAR BALAJI TEMPLE, SECUNDERABAD - 500010.
27970500
16 QUTUBULLAPUR MUNICIPAL COMMISSIONER, HMT RD CHINTHAL, MUNICIPAL OFFICE, HYDERABAD 500055.
23085845, 23176116
17 MALKAJGIRIDEPUTY COMMISSIONER OFFICE GHMC MALKAJGIRI, NEARBY AYAPPA SWAMY TEMPLE GITA NAGAR 500047. 27052428, 27063113
18 CIRCLE - VIIADDITIONAL COMMISSIONER, S.P ROAD, SEC'BAD DIVISION, GENERAL BRANCH, SEC'BAD - 500003. 27804022
Zonal Officers
East Zone LB NAGAR MUNICIPALITY, NR MRO OFF.SAROORNAGAR VENKATESWARA NAGAR
South Zone DEPUTY COMMISSIONER ,SARDARMAHAL, CHARMINAR
Central Zone DEPUTY COMMISSIONER , KHAIRATABAD
West Zone COMMISSIONER MUNICIPAL OFFICE, SY NO 25A, SERILINGAMPALLY, MUNICIPAL OFFICE, NR MANDAL REVENUE OFFICE, MUNICIPALITY
North Zone OPP.ST.ANNA'S SCHOOL, SD ROAD,SECUNDERABAD
Sl.No. Designation Monthly Remunerationincluding its composition
System of compensation to Determine
Remuneration as given in regulation
1 Non- Officials of the CorporationHonorarium is being paid to the Non- Officials for their conveyance for attending the meetings of the Corporation as fixed by the Govt. from time to time At present:
2 Officials and other Employees ofGHMC.
The Corporation is paying the monthly salaries and wages to all the employees on par with the Government employees basing on their cadre wise pay scales fixed by the Government from time to time.
Chapter 11Monthly Remuneration received by Officers and Employees including the system of Compensation as provided in Regulations
(Section 4 (1) (b) (x) )11.1 Provide information on remuneration and compensation structure for officers and employees in the following format:
Chapter 12Budget Allocated to Each Agency including Plans etc
[Section 4 (1) (b) (xi)]
12.1 Provide information about the details of the plans, programmes and schemes undertaken by the public authority for each agency.
Sl No.
Agency Plan/program/Scheme/project/Activity/Purpose For which budget
is allocated
Expected Outcomes Report on disbursements made or where such details are available (web site, reports, notice board etc)
1 GHMC JNNURM Urban infrastructure such as roads, bridges, storm water, drainage etc
E.N.C.
3 GHMC Mega city Urban infrastructure A.C. (Works)
4 GHMC UNDP Urban slum Development
A.C.(UCD)
5 GHMC Other Scheme Urban infrastructure and U.C.D
A.C.(UCD)
Chapter 13Manner of Execution of Subsidy Programmes
[Section 4 (1) (b) (xii)]
13.1 Describe the activities / programmes / schemes being implemented by the public authority for which subsidy is provided.
GHMC & MEPMA (Mission for Elimination of Poverty in Municipal Areas) have come together for this urban development programme to improve livelihood for the poor and unemployed youth. To achieve this, the Urban Community Development Cell and MEPMA have associated with various training institutes of Dr.Reddy’s Foundation, NAC, KIMS, Polytechnic Colleges, Dept. of Textiles and Rajiv Gem Park to identity economically backward and eligible youth in all municipal circles through road shows and meetings. The objective of this programme will be to impart Placement Linked Training and help them get employment in production, service and business sectors.
GREATER HYDERABAD MUNICIPAL CORPORATION
URBAN COMMUNITY DEVELOPMENTINDIRA KRANTHI PATHAM (URBAN)
ACHIEVEMENTS / NEW INITIATIVES:
1. SHG FORMATION:
37415 SHG Groups covering 5,61,225 BPL Families and 20,00,000 BPL Population.
1051 Slums saturated in SHG formation out of 1487.
251 Slum Federations formed.
Three Circle Federations were formed (L.B.Nagar, Kapra and Uppal)
40000 SHGs will be formed by March 2009.
2. CRP STRATEGY:
1600 CRPs identified and trained for formation and strengthening of SHGs.
764 Rural CRP Teams from SERP with 4000 members are proposed to train the 37415 Groups by March 2009 wherein already first phase completed.
3. BANK LINKAGE:
101.35 Crores of Bank Linkage sanctioned to 14021 Groups and intends to achieve upto Rs.150 Crores by March 2009.
23 Banks with 87 branches are involved in Bank Linkage.
No Frill Accounts for SHG Groups.
Direct Credit of Loan amount to Pass Books.
Specialized branches have been opened by –
State Bank of India – King Koti Branch
State Bank of Hyderabad - Kachiguda / Moulali Branch
Indian Bank - Yousufguda.
Eighteen (18) Specialized Branches proposed for (18)Circles from SBH & SBI.
Bank Linkage Melas have been conducted in Circle No.8, Circle No.9, Malkajgiri Circle, Circle No.18, L.B.Nagar Circle, Uppal Circle, Circle No.7, Circle No.10, Rajendra Nagar Circle and Circle No.5 for State Bank of India
150.05 lakhs of Pavala Vaddi sanctioned to 6294 Groups. Intends to distribute Upto Rs.3 Crores by March 2009
4. INDIRA JEEVITHA BEEMA:
100000 SGH Members and their spouses are covered under Insurance of Janashree Beema Yojana, Group Insurance and United India Assurance Policy as a part of providing social security to the SHG Families.
Total premium Rs.258 per annum.
i. JBY - Rs.100 (Rs.100 Subsidy to spouses of SHG Members)ii. Group Insurance – Rs.150 to SHG Members.iii. UII - Rs. 8 to SHG Members.
5. JOBS TO UNEMPLOYED YOUTH:
22 Job Melas Conducted
22445 candidates registered in Job Melas.
8579 directly placed
4821 under training with GHMC and under RUS 6654.
11 Urban Resource Centers opened in 11 Circles for placement linked trainings with DRF, 1681 candidates are under training in 11 centers.
One Mega Job Mela proposed in the month of Jan 2009. 25000 jobs intended to provide by March 2009.
6. DISABLED WELFARE:
20150 persons registered.
13317 Bus Passes provided.
11278 Railway Passes provided.
11332 Medical Certificates Issued.
2028 Accessories provided.
1026 Disabled SHGs formed
509 (155.00 Lakhs) Disabled SHGs linked to Bank.
2000 Disabled SHGs will be formed by March 2009.
7. FAMILY COUNSELLING CENTERS:
400 Paralegal Workers Trained.
1641 Cases / Disputes settled.
8 Circles Covered.
Proposed to cover 10 Circles.
Chapter 14Particulars of Recipients of Concession, Permits or
Authorization Granted by the Public Authority[Section 4 (1) (b) (xiii)]
GREATER HYDERABAD MUNICIPAL CORPORATION
STATUS REPORT – IKP URBAN
1. SHG FORMATION:
No. of SHGs Formed 37415No. of Families Covered 561225
2. BANK LINKAGE:
No. of SHGs Eligible 16330No. of SHGs Sanctioned 14021Total Amount sanctioned 101.35 Crores
3. PAVALA VADDI:
No. of SHGs Availed 6294Total Amount disbursed 150.05 Lakhs
4. PLACEMENT LINKED LIVELIHOOD TRAININGS (UPADHI):
2007-2008Trained 11427Placed 83672008-2009Job Melas Conducted 22Candidates Registered 22,445Direct Jobs 8,579Urban Resource Centers 11Under training (GHMC) 4,821Under training (RUS) 6,654
5. DISABLED WELFARE:
No. of persons registered 20150No. of Bus Passes provided 13317No. of Railway Passes provided 11278No. of Medical Certificates Issued 11332No. of Accessories provided 2028No. of Disabled SHGs formed 1026No. of Disabled SHGs linked to Bank 509 (155.00 Lakhs)
6. JANASHREE BHIMA YOJANA:
Total No. of Policies 1,02,258Total No. of Scholarships 2600 students
7. TOTAL FINANCIAL INCLUSION:
No. of SHGs Benefitted 110 (583) MembersTotal Amount Sanctioned (in lakhs) 165Under Progress 18 Slums @ 1 per circle
8. FOOD SECURITY:
No. of SHGs Benefitted 1007Total Amount Sanctioned (in lakhs) 87.90
9. FAMILY COUNSELLING CENTRES:
Total Paralegal workers trained 400Disputes / Cases settled 1641Circles Covered 8 CirclesProposed to cover 10 Circles
10. INDIRAMMA SURVEY DETAILS ON IDENTIFICATION OF HOUSELESS POOR UNDER JNNURM:
No. of beneficiaries In objectionable encroachments
11458
No. of beneficiaries in thatched houses 6302No. of beneficiaries in rented accommodation 258557No. of total number of beneficiaries 313725
11. ACHIEVEMENTS / NEW INITIATIVES:
37415 SHG Groups covering 5,61,225 BPL Families and 20,00,000 BPL Population.
101.35 Crores of Bank Linkage sanctioned to 14021 Groups 150.05 lakhs of Pavala Vaddi sanctioned to 6294 Groups. No Frill Accounts for SHG Groups. Direct Credit of Loan amount to Pass Books. State Bank of India, State Bank of Hyderabad and Indian Bank have
opened Specialized branches for SHGs. 78 SBH Branches have been short listed for exclusive operating of
SHG Bank Accounts. 1600 CRPs identified and trained for formation and strengthening of
SHGs. 300 Paralegal workers who were already trained and working in
Family Counseling Centers.
Four to Seven Trainings conducted to CRPs
1051 Slums saturated in SHG formation out of 1487.
251 Slum Federations formed. Three Circle Federations were formed (L.B.Nagar, Kapra and Uppal) 23756 Policies covered under LIC.
11 Urban Resource Centers opened in 11 circles 4821 candidates are under training.
12. INFRASTRUCTURE:
For the years (2001 – 06) budget allocation under infrastructure works was Rs.250 Crores.
For the year 2007 – 08 under infrastructure works sanctions for 180 crores have been given towards providing of Community Halls, Foot Path, Sewer Lines, Colony Parks, Roads, etc., in slum areas as against the budget allocation of Rs.129 crores (40% of GHMC Budget)
For the current year (2008 – 09) budget allocation under infrastructure works is Rs.1034 Crores. (40% of GHMC Budget)
13. ACTION PLAN UPTO 2009 MARCH
40000 SHGs will be formed.
2000 Disabled SHGs will be formed.
An amount of Rs.100 Crores of Bank Linkage would be provided to all the eligible Groups.
An amount of Rs. 3 Crores of Pavala Vaddi would be provided to all the eligible groups.
25000 livelihoods to be provided by March 2009.
Insurance coverage to 1 Lakh SHG members including their spouses will be covered under Insurance of Janashree Bheema Yojana of LIC and UII
GREATER HYDERABAD MUNICIPAL CORPORATION
URBAN COMMUNITY DEVELOPMENTINDIRA KRANTHI PATHAM (URBAN)
ACHIEVEMENTS / NEW INITIATIVES:
1. SHG FORMATION:
37415 SHG Groups covering 5,61,225 BPL Families and 20,00,000 BPL Population.
1051 Slums saturated in SHG formation out of 1487. 251 Slum Federations formed. Three Circle Federations were formed (L.B.Nagar, Kapra and Uppal) 40000 SHGs will be formed.
2. BANK LINKAGE:
Bank Linkage Melas in all the Circles 101.35 Crores of Bank Linkage sanctioned to 14021 Groups and intends to
achieve upto Rs.150 Crores by March 2009. 23 Banks with 87 branches are involved in Bank Linkage. No Frill Accounts for SHG Groups. Direct Credit of Loan amount to Pass Books. Specialized branches have been opened by –
State Bank of India – King Koti Branch State Bank of Hyderabad - Kachiguda / Moulali Branch Indian Bank - Yousufguda.
Eighteen (18) Specialized Branches proposed for (18) Circles from SBH.
Five Specialized Branches proposed to SBI @ one per zone. 150.05 lakhs of Pavala Vaddi sanctioned to 6294 Groups. Intends to
distribute Upto Rs.3 Crores by March 2009
3. CRP STRATEGY:
1600 CRPs identified and trained for formation and strengthening of SHGs.
764 Rural CRP Teams from SERP with 4000 members are proposed to train the 37415 Groups by March 2009 wherein already first phase completed.
4. INDIRA JEEVITHA BEEMA:
100000 SGH Members and their spouses are covered under Insurance of Janashree Beema Yojana, Group Insurance and United India Assurance Policy as a part of providing social security to the SHG Families.
Total premium Rs.258 per annum.i. JBY - Rs.100 (Rs.100 Subsidy to spouses of SHG Members)ii. Group Insurance – Rs.150 to SHG Members.
iii. UII - Rs. 8 to SHG Members.
5. JOBS TO UNEMPLOYED YOUTH:
22 Job Melas Conducted 22445 candidates registered in Job Melas. 8579 directly placed 4821 under training with GHMC and under RUS 6654.
11 Urban Resource Centers opened in 11 Circles for placement linked trainings with DRF, 1681 candidates are under training in 11 centers.
One Mega Job Mela proposed in the month of Jan 2009. 25000 jobs intended to provide by March 2009.
6. DISABLED WELFARE: 20150 persons registered. 13317 Bus Passes provided. 11278 Railway Passes provided. 11332 Medical Certificates Issued. 2028 Accessories provided. 1026 Disabled SHGs formed 509 (155.00 Lakhs) Disabled SHGs linked to Bank. 2000 Disabled SHGs will be formed by March 2009.
GREATER HYDERABAD MUNICIPAL CORPORATIONURBAN COMMUNITY DEVELOPMENT
INDIRA KRANTHI PATHAM (URBAN)
ACTIVITIES PROPOSED FOR HON’BLE CHIEF MINISTERS PROGRAMME:
BANK LINKAGE -- 20 CRORES
PAVALA VADDI -- 15 LAKHS
CIF -- 30 LAKHS
LIC -- Policy Distribution
PLACEMENT LINKED TRAININGS --
Interaction with Upadhi Students
EXHIBITION -- SHG Products Display
GREATER HYDERABAD MUNICIPAL CORPORATION
URBAN COMMUNITY DEVELOPMENT
INDIRA KRANTHI PATHAM (URBAN)
ACTIVITIES PROPOSED FOR HON’BLE CHIEF MINISTERS PROGRAMME:
BANK LINKAGE -- 25 CRORES
PAVALA VADDI --
CIF --
LIC -- Policy Distribution
PLACEMENT LINKED TRAININGS --
Interaction with Upadhi Students
EXHIBITION -- SHG Products Display
GREATER HYDERABAD MUNICIPAL CORPORATIONURBAN COMMUNITY DEVELOPMENTINDIRA KRANTHI PATHAM (URBAN)
1. SHG FORMATION:No. of SHGs Formed 37415No. of Families Covered 561225
2. BANK LINKAGE:No. of SHGs Eligible 16330No. of SHGs Sanctioned 14021Total Amount sanctioned 101.35 Crores
3. PAVALA VADDI:No. of SHGs Availed 6294Total Amount disbursed 150.05 Lakhs
4. PLACEMENT LINKED LIVELIHOOD TRAININGS (UPADHI):2007-2008Trained 11427Placed 83672008-2009Job Melas Conducted 22Candidates Registered 22,445Direct Jobs 8,579Urban Resource Centers 11Under training (GHMC) 4,821Under training (RUS) 6,654
5. DISABLED WELFARE:No. of persons registered 20150No. of Bus Passes provided 13317No. of Railway Passes provided 11278No. of Medical Certificates Issued 11332No. of Accessories provided 2028No. of Disabled SHGs formed 1026No. of Disabled SHGs linked to Bank 509 (155.00 Lakhs)
6. JANASHREE BHIMA YOJANA:
Total No. of Policies 1,02,258Total No. of Scholarships 2600 students
7. TOTAL FINANCIAL INCLUSION:
No. of SHGs Benefitted 110 (583) MembersTotal Amount Sanctioned (in lakhs) 165Under Progress 18 Slums @ 1 per circle
8. FOOD SECURITY:
No. of SHGs Benefitted 1007Total Amount Sanctioned (in lakhs) 87.90
9. FAMILY COUNSELLING CENTRES:
Total Paralegal workers trained 400Disputes / Cases settled 1641Circles Covered 8 CirclesProposed to cover 10 Circles
10. INDIRAMMA SURVEY DETAILS ON IDENTIFICATION OF HOUSELESS POOR UNDER JNNURM:
No. of beneficiaries In objectionable encroachments 11458No. of beneficiaries in thatched houses 6302
No. of beneficiaries in rented accommodation 258557No. of total number of beneficiaries 313725
Chapter 15Information Available in Electronic Form
[Section 4 (1) (b) x (iv)]
15.1 Please provide the details of information related to the various schemes of the department which are available in electronic formats.(Floppy, CD, VCD, Web Sits, Internet etc.)
Electronic format Description (site address/location where available
etc.,)
Contents or title Designation and address of the custodian of
Information (held by whom?)
Web - site www.ourghmc.com 18 individual Chapters of Information Hand Book of Municipal Corporation
Greater Hyderabad Municipal Corporation , Head Office
Chapter 16Particulars of Facilities available to Citizens for Obtaining
Information [Section 4 (1) (b) xv]
16.1 Describe the particulars of information dissemination mechanisms in place/facilities available to the public for accessing of information:
CHAPTER 16
Facility Description(Location of Facility/Name
etc)
Details of Information made available
News Paper Reports The PRO Section of GHMC takes the responsibility of cutting the news paper clippings pertaining to GHMC and the same are madeavailable in the section for information of general public.
All the negative and positive clippings pertaining to various departments of GHMC and the rejoinders issued by GHMC to the Press.
Public Announcements
C.P.R.O Section , GHMC 1)Public Caution Notices issued by Town Planning Section.2)Road widening programmes.3)Developmental programmes.4)U.C.D. Schemes.5) Health related matters.6) Meetings of Standing Committee and General Body.6)Programmes of Election Department announced by Election Commission of India.7)Engineering Works of GHCM.8)Property Tax matters.9) Advertisements.10)UCD Schemes
Information Center/Call Centre
Ground floor, GHMC, HO, TankbundCall Center No.1913
The Call Center of GHMC is provided with all the information required by public. It also receives complaints of public and help them in resolving the same.
Publications CPRO Section ,GHMC GHMC has brought out a Diary 2006 which consists of wholesome information booklet about the GHMC activities on Sanitation, Town Planning Section, Tax Wing, Advertisement,
Telephone numbers of Officers and other important information
Office Library Ground floor, GHMC, HO, Tankbund
The Library is a Special Library meant for GHMC staff only. The library operates between 1 PM to 2 PM for recreation of staff of GHMC.
Websites IT Wing of GHMC, HO, Tankbund
www.ourghmc.comFrom the comfort of home/office, Hyderabadis can perform a variety of tasks online at the above website.1)Payment of dues.2) Birth/death registration and certificates.3)Tracking of building plan status4)eProcurement5)Online citizen form and other services.
INSTAXX GHMC has equipped itself with a state-of-the-art tool wherein the officials can communicate with each other using Short Message Service (SMS) . Instaxx has also been integrated with Parishkruthi.
eGovernance GHMC HO and e Seva Centers Collection of Taxes through e-Seva & Citizen Service Centres.
Chapter 17Names, Designations and other Particulars of Public
Information Officers[Section 4 (1) (b) xvi]
17.1 Please provide contact information about the Public Information Officers and Assistant Public Information Officers designated for various Offices/Administrative units and Appellate Authority/Officer (s) for the public authority in the following format.
Appellate Authorities
Sl.No
Name of the Officer Designation Mobile No. Office No.
1 Sri P.Sai Kumar Addl.Commissioner(Admn), Head Office
9704670174 23225361
2 Sri.G.V.Raghu Chief City PlannerHead Office
9989930634 23220438
3 Dr.P.Panduranga Rao Engineer-in-ChiefHead Office
9959244408 23225267
4 Dr.K. Deva Raj Chief Medical Officer of HealthHead Office
9849006074 23223655
5 Sri. Ilambarithi, IAS Zonal Commissioner (Central Zone)
9490059524 23322978
6 Sri K. Sudhakar Zonal Commissioner (North Zone)
9849905760 27807321
7 Sri.S.Ramnarayana Reddy Zonal Commissioner(West Zone)
9000399942 23010062
8 Sri C. Chandra SekharReddy
Zonal Commissioner(South Zone)
8978118812 24500254
9 Sri R. Yadagiri Reddy Zonal Commissioner (East Zone)
8008123509 24043600
Public Information Officers
Sl.No.
Name of the Officer Designation Section Mobile No. Office No.
1 Smt Kasturi Bai Tella C.P.R.O. Head Office 9550722063 23220394
2 Sri S. Annapurna Dy.Commissioner Cir.No.1(Kapra)
9849653435 27126068
3 Sri M. Chalapathi Dy.Commissioner Cir.No.2( Uppal)
9849905903 27202393
4 Sri K.Satyanarayana Dy.Commissioner Cir.No.3(L.B. Nagar )
9849006062 24045520
5 Smt.A.V.Ramani, Dy.Commissioner Cir.No.4 (Sardar Mahal)
9849006064 24500007
6 Smt.Nalini Padmavathi Dy.Commissioner Cir.No.5(Sardar Mahal)
9177701938 24525842
7 Smt A.Vijaya Lakshmi Dy.Commissioner Cir.No.6(Rajendranagar)
9849165982 24015264
8 Smt P. Nagaveni Dy.Commissioner Cir.No.7(Khairthabad)
23326975
9 Sri. Y.Sai Sreekanth Dy.Commissioner Cir.No.8(Abids)
9989930610 24740211
10 Sri.C.N.Raghu Prasad Dy.Commissioner Cir.No.9(Abids)
9849905901 24736912
11 Sri.N.Ravi Kiran Dy.Commissioner Cir.No.10(Khairthabad)
9963550665 23326976
12 Sri.G.Krishnaiah Dy.Commissioner Cir.No.11(Serilingampally- 1)
9989930667 23010141
13 Sri E.D.Vijaya Raj Dy.Commissioner Cir.No.12(Serilingampally- 2)
9849905906 23033164
14 Sri.D.Gopal KrishnaReddy
Dy.Commissioner Cir.No.13(Patancheruvu, Ramchandrapuram)
9963552189 285944242360
15 Sri T. Sakala Reddy Dy.Commissioner Cir.No.14(Kukatpally)
9704678120 23707788
16 Sri L.Shyam Prasad Dy.Commissioner Cir.No.15(Qutubullapur)
9849905904 23176116
17 Sri N. Amaraiah Dy.Commissioner Cir.No.16(Alwal)
9849905905 27971373
18 Sri V.V.Manohar Dy.Commissioner Cir.No.17(Malkajgiri)
9701332220 27052428
19 Sri.B. V. Gangadhar Reddy
Dy.Commissioner Cir.No.18(Secunderabad)
9849905907 27804012
Asst. Public Information Officers
Sl.No.
Name of the Officer
Designation Section Mobile No. Office No.
1 Sri. Jayanth Superintendent C.P.R.O. 9290124190 23220394
2 Smt Geeta Radhika Valuation Officer Cir.No.1 (Kapra)
27120363
3 Sri Bhasker Manager Cir.No.2 (Uppal)
27205393
4 Sri Nityanand Valuation Officer Cir.No.3(L.B. Nagar, Gaddiannaram)
9849907691 24045519
5 A. Sudhakar Manager Cir.No. 4(Old Cir.No.I )
9396505374 24525841
6 Sri.Krishna Reddy Manager Cir.No. 5(Old Cir.No.II )
9989930179 24525842
7 Sri Krishna Shekhar Manager Cir.No.6Rajendranagar
24015264
8 Sri M.P. Richards I/c. Valuation Officer Cir.No. 7(Old Cir.No.IV )
23326975
9 Sri. G Ravinder
Manager Cir.No. 8(Old Cir.No.VI )
9989930567 24740211
10 Sri Rajeshkar Manager Cir.No. 9(Old Cir.No.III )
9989930243 24736912
11 Sri D. Venu Gopal Manager Cir.No. 10(Old Cir.No.V)
9989930505 23326976
12 Sri.Ashaiah Manager Cir.No.11(Serilingampally- 2)
9959552092 23011963
13 Sri Anjanayalu Superintendent Cir.No.12(Serilingampally- 1)
23011963
14 Sri V. Satyanarayana Manager Cir.No.13(PatanCheruvu, Ramchandrapuram)
9849745993 244982
15 Sri Hanumantha Rao A.M.C. Cir.No.14( Kukatpally)
9989930591 23707788
16 Smt B. Yashoda Manager Cir.No.15(Qutubullapur)
23085845
17 Sri G. Satyanarayana A.M.C. Cir.No.16(Old circle Alwal)
27971373
18 Sri Swamy Superintendent Cir.No.17(Old Circle (Malkajgiri)
27055060
19 Sri Santosh Kumar, Suptd
I/c.Assistant Assessor & Collector
Cir.No. 18(Old Cir.No.VII )
27804012
Chapter 18Organization, Functions and Duties
[Section 4 (1) (b) xvii]
18.1 Please give below any other information or details of publications which are relevance or of use to the citizens.
As a part of its effort to improve the quality and promptness in the delivery of civic service to the citizens of Hyderabad and Secunderabad, the Municipal Corporation of Hyderabad has released "Citizens' Charter" to achieve the twin objectives of streamlining public services and informing the citizens regarding the rights and responsibilities. This document is a commitment to provide efficient and prompt civic services to the citizens in the expectation that the citizens will reciprocate and involve themselves in the healthy growth and upkeep of their City
FOREWORD
In keeping with the resolve of the State Government to provide efficient and people-centered administration, the Municipal Corporation of Hyderabad has adopted the principle of ‘Smart’ Civic Administration that is Simple, Moral, Accountable, Responsive, and Transparent. The goal of the Corporation is to create local administrative machinery that is always alive to public expectations and create a lasting partnership between the citizens and civic administration in the endeavour to build a brighter future and a Better Hyderabad.
The purpose behind the Citizens’ Charter is to:
Provide all important information to the citizens about the services being delivered by MCH and the concerned departments.
Generate public awareness regarding the rights and responsibilities of the citizens with regard to the functions discharged and the time frame in which public grievances will be attended to by various municipal functionaries.
Create a network of service centres which are close to the people and which can receive and act upon public grievances promptly; and
Solicit the cooperation of the people in maintenance of a clean, green and healthy city in the spirit of self-help, mutual help, partnership and togetherness.
HEALTH AND SANITATION
MCH has strived hard in giving its citizens a clean and green city. It is the winner of the national “Clean City Award” for three consecutive years. A clean city involves services in different areas like sanitation, greenery and public health. The Health & Sanitation Department of the Corporation is entrusted with the responsibility of making Hyderabad a clean city and is headed by Additional Commissioner, Health & Sanitation [AC (H&S)], duly assisted by the Chief Medical Officer of Health (CMOH), Chief Entomologist, Chief Veterinary Officer and Assistant Medical Officer of Health (Head Office) [AMOH (HO)] at the Head Office level and Assistant Medical Officers of Health at the Circle level and Medical Officer of Health (MOH) in Secunderabad Division.. The Zonal Additional Commissioners: AC (East), AC (West), AC (South) and AC (Secunderabad) are the authorities who coordinate the daily sanitation operations.The Health & Sanitation Department is engaged in the services of Solid Waste Management and Public Health to keep the city neat and clean. Veterinary services, Anti-malaria Operations, Issue of Birth and Death Certificates, Issue of Trade Licenses and Emergency Operations are the other activities entrusted to this Department.
Voluntary Garbage Disposal Scheme: This Scheme helps the residents of a locality to come together and take up door-to-door collection of garbage. Any Resident Welfare Association can apply to MCH to Provide one or two tricycles free of cost. The Association engages a rag-pickertocollect garbage from the door steps of their members every day with the help of tricycle. There are around 500 VGD schemes presently in operation in the MCH area.
A. Solid Waste Management & Public Health:
Services:
Street cleaning including daily sweeping and other sanitary measures from 6 AM to 2 PM in the privatized areas on all days and in non-privatized areas on all days excepting Sundays.
Collection and transportation of garbage daily from7 AM to 3 pm in privatized areas on all days and in non-privatized areas on all days excepting Sundays.
Sanitary disposal of garbage. Cleaning on selected Main Roads twice - 10 PM to 6 AM and 7 AM to 2 PM. Debris and construction waste materials removal service. Special sanitary measures to keep the city clean during festivals and visits by dignitaries. Providing or replacing garbage bins. Maintenance of public urinals and toilets on daily basis. Repairs and white washing of toilets once a year. Clearing of chokage in urinals and toilets.
How Can a Citizen Help?
Ensure that your premises are cleaned before street cleaning time and throw garbage in the bins before the pick-up time.
Keep the surroundings of your building clean. Segregate your garbage into biodegradable and non-biodegradable components and throw them
separately. Report non-sweeping and not-lifting of garbage to the concerned Sanitary Supervisor/AMOH
promptly. Use the urinals and toilets provided for public. File a complaint if they are not cleaned or repairs are needed. Educate the public regarding sanitary habits and responsibilities. Pay Garbage Collection Charges and other charges as levied by the Corporation in time.
Response Time:
Lifting of garbage - Within 24 hours of complaint. No sweeping on roads - Within 24 hours. Debris removal - Within 3 days after receipt of request from the party on cost recovery basis i.e.
payment of debris removal charges. Once a month from the public places where debris is deposited unauthorisedly. Provision/Replacement of garbage bins - Within 15 days of complaint. Removal of chokages in public urinals / toilets - Within 24 hours of detection/receipt of complaint.
Emergency Operations:
Complaints of inundation - Within 4 to 8 hours. Removal of fallen tree trunks/branches - Within 4 to 8 hours. Complaint of building/wall collapse - Within 4 to 8 hours.
Whom to Contact?
Initial Contact - Sanitary Supervisor of Ward/Ward Officer. Second Contact - AMOH of Circle/MOH in Secunderabad. Third Contact - Zonal Additional Commissioner – Additional Commissioner (Health &
Sanitation) – Commissioner, if complaint persists.
B. VETERINARY:
The Veterinary Department is headed by the Chief Veterinary Officer (CVtO). This Department is entrusted with the responsibilities of hygienic maintenance of slaughter houses, supply and sale of tested meat, removal of dead animals and control of indiscriminate straying of dogs, cattle and other animals on roads, thus causing blocks and hazards to citizens.
Services:
Supply of wholesome meat in the Twin Cities. Removal of dead animal carcasses. Catching of rabid, ferocious dogs. Impounding stray cattle and other stray animals. Immunisation and licensing of dogs. Educating people on rabies through various media.
How Can a Citizen Help?
Obtain license for sale of meat. Get a license for your dog. Don’t let cattle and other animals on to road. Report cases of rabid dogs. Complain about stray cattle and other stray animals. Ensure cleanliness of cattle sheds and premises.
Response Time:
Removal of dead animals/carcasses - Within 12 hours of receipt of complaint/detection. Catching rabid, ferocious dogs - Within 24 hours of receipt of information. Catching stray monkeys - Within 10 days of receipt of information.
Whom to Contact?
Initial Contact - In-charge Veterinary Officer/Ward Officer. Second Contact - Chief Veterinary Officer/Zonal Additional Commissioner. Third Contact - Additional Commissioner (Health & Sanitation) – Commissioner, if complaint
persists.
C. ANTI-MALARIA OPERATIONS:
MCH’s Entomology wing is headed by Chief Entomologist. This Department undertakes anti-malaria operations and strives to control the menace of mosquitoes.
Services:
Anti-larval operations - treating open breeding sources like Musi River, Nalas and other water logging areas once a week
Fogging operations - as and when required with spraying of anti-mosquito chemicals. Educating public regarding control of mosquitoes menace and preventive measures.
How Can a Citizen Help?
Prevent breeding of mosquitoes by removing stagnant water. Keep all water vessels, septic tanks, overhead tanks and domestic wells covered. Promptly report cases of unhygienic roads and surroundings and stagnant pool of water/sewage to
the concerned officers of MCH and HMWSSB.
Response Time:
Anti-larval Operation - On date fixed – If not undertaken, within 24 hours of receipt of complaint. Fogging Operation - On date fixed – If not undertaken, within 24 hours of receipt of information.
Whom to Contact?
Initial Contact - Senior Entomologist/Ward Officer. Second Contact - Chief Entomologist/Zonal Additional Commissioner. Third Contact - Additional Commissioner (Health & Sanitation) – Commissioner, if complaint
persists.
D. BIRTH AND DEATH REGISTRATION
The wing is headed by Chief Medical Officer of Health (CMOH). MCH issues the certificates at a nominal cost at Ward Offices, Circle Offices and e-Seva Centres. This service helps MCH keep track of the births and deaths. The information is used in census and revision of electoral rolls.
All births/deaths have to be reported within 21 days of occurrence to the respective Ward Offices in case of both institutions and non-institutions. Institutions mean Hospitals and Clinics. Non-institutions cover cases other than these. For institutions, Medical Officer or RMO has to report to the Sub-Registrar in the concerned Ward Office in Form 1 for Birth and Form 2 for Death. In case of Non-institutions such as household, the head of the household in the capacity of informant is expected to report the event to the Sub-Registrar of concerned Ward Office.
Services:
Registration of births and deaths. Issue of birth/death certificates. Inclusion of name in birth certificate. Correction of name in birth certificate. Supply of extra copies of birth and death certificates.
How can a Citizen Help?
Furnish birth/death information to the Sub-Registrar of the respective Ward in time. Report birth and death now and obtain the certificates if not registered/obtained earlier. Be prompt in obtaining Birth & Death Certificates as it helps the officers in estimating the
population and correcting electoral rolls.
Response Time:
Issue of Birth/Death Certificate (Extract of Register)- Within 3 days after filing of application.
Correction of Name in Certificate - Within 3 days after filing of application. Supply of Extra Copies - Within 3 days after filing of application.
Whom to Contact?
Initial Contact - Sub-Registrar at Ward Office/Ward Officer/e-Seva Centre/Citizens’ Service Centre.
Second Contact - Chief Medical Officer of Health/Zonal Additional Commissioner. Third Contact - Additional Commissioner (Health & Sanitation) – Commissioner, if complaint
persists.
E. TRADE LICENCE:
This wing is headed by the Additional Commissioner (Health and Sanitation). Licences are issued by the Assistant Medical Officer of Health at the Circle Office/Medical Officer of Health at Secunderabad Division. Any citizen wanting to do business, establish a trade, shop, etc., in the city has to obtain a Trade Licence/Permit from MCH in accordance with various provisions of the HMC Act and pay a fee for this Licence. Trade licence applications are available at the Treasury Counter at Circle Offices.Term of Trade Licence ends by 31st March.
Services:
Issue of fresh licences and renewal of old licences for trade. Action on complaints of unauthorized trade activities.
How Can a Citizen Help?
Pay Licence fees and property taxes regularly – file self-assessment returns. Ensure that licence renewals are obtained in time. Be co-operative with officials during their visits. Conduct only that business for which licence is obtained from the Municipal Corporation.
Response Time:
Issue of trade licences - Within 15 days of receipt of application Renewal of trade licences - Within 15 days of receipt of application. Action on complaints - Within 3 days.
Whom to Contact?
Initial Complaint - AMOH of Circle/MOH, Secunderabad. Second Complaint - Chief Medical Officer of Health/Additional Commissioner (Health &
Sanitation). Third Complaint - Commissioner, if complaint persists.
CIVIC INFRASTRUCTURE
Planned growth and all-round development of the City depend to a large extent on the infrastructural facilities provided. Public Works Department in the MCH is trying its best to provide adequate civic infrastructure to meet the challenges of city growth and population concentration.This Department is headed by the Additional Commissioner (Public Works) supported by the Chief Engineer. The Superintending Engineers and Executive Engineers of various Circles and Project Divisions report to the Chief Engineer. The Public Works Department is involved in the execution and maintenance of roads, drains and other civic amenities. While construction of new amenities depends on the availability of funds, adequate provision is being made by MCH for maintenance works so that the public complaints can be redressed on a day-to-day basis.
Functions:
Construction of MCH roads, drains, culverts and flood control works. Maintenance including filling of potholes and resurfacing of roads. Beautification of arterial roads with private sponsorship. Widening and improvement of existing roads. Installation and maintenance of road furniture like footpaths, lamp posts, signage, etc. Maintenance of drains including desilting operations. Repairs to manholes/replacement of manhole covers. Street lighting. Registration/empanelment of contractors.
How Can a Citizen Help?
Don't construct or dump materials which obstruct or block a road or hinder the movement of traffic.
Don't encroach pavements or footpaths. Apply for permission to put up lights, shamianas, take out processions perform such other public
functions on a public road. Seek MCH permission for digging, scaffolding or erecting enclosures on a public road. Don't vandalise street furniture, including signage, flower pots, etc. Help MCH in maintaining and protecting the city's roads and public property - don't let out
household water/sewage on to roads. Don't encroach drains and construct slabs without authorization - ensure free flow of rain water
without any obstruction.
Water is life. Groundwater is depleting. Take up Rain Water Harvesting Structures to conserve precious rainwater and recharge ground water.Don't connect sewer lines to storm water drains.
Do not throw garbage into drains and gutters as it causes blockages. Ensure that nobody steals or vandalises drain/catchpit covers. Promptly report chokages in drains and water stagnation cases.
Take up rainwater harvesting structures to tap roof water and roadside flows.
Response Time :
Filling up potholes - Within 3 days on main roads and 7 days on other roads. Removal of obstruction on road - Within 3 days of receipt of complaint. Road cutting permission - Within 24 hours in case of emergency; within 7 days in other cases. Removal of water stagnation - Within 24 hours. Clearance of drain blockage - Within 24 hours in case of emergency; within 3 days in other cases. Replacement of manhole covers - 3 days on receipt of complaint/detection.
Whom to Contact?
Initial contact - AE/DEE in Ward Office. Second Contact - EE in Circle Office/Zonal Additional Commissioner. Third Contact - Chief Engineer/Additional Commissioner(Public Works)/Commissioner.
GREEN CITY
The Horticulture and Urban Forestry Departments together deal with the development and maintenance of greenery in the city. They are in charge of major parks, colony parks, neighbourhood parks, green belts, landscape gardens and avenue plantations in the city. They are responsible for the scheme of adoption of colony parks by Resident Welfare Associations.
Functions :
Major Parks, Colony Parks and Neighbourhood Parks. Avenue Plantations/Green Belts. Traffic Islands and Central Media. Greening of public places like temples, mosques, burial grounds, schools, offices, etc. Nurseries and sale of plants to citizens on cost to cost basis or concessionally. Eco-conservation and Micro-climate projects. Wayside views and fountains. Empanelment of landscape architects and contractors.
GHMC plans to add green spaces to the city wherever possible by planting trees. These places will not only help counter pollution and add to the beauty of the city but also will help in creating better environment and cool micro-climate areas. GHMC's policy is to adopt any open space available in the city for plantation of saplings to move towards a fully green city. These lands will have strip plantations, block plantations, tree parks, gardens, etc. The plantations will help to protect ecology and promote a healthy environment for the Twin Cities.
How Can a Citizen Help ?
Don't encroach GHMC/Government open spaces. Plant trees, nurture them and help them to grow. Avoid misuse of parks and plantation areas. Localities, colonies and housing societies can join GHMC's 'Green Community' plan by
contributing to their locality's park maintenance and upkeep. Report encroachments in parks and ensure that they are evicted in time. Report uprooting and stealing of trees and saplings from parks/avenue
Response Time :
Development of colony parks - Within 1 year from adoption of Colony Park Scheme. Supply of seedlings - On demand-from GHMC Nurseries/sale points on payment of nominal cost.
Whom to Contact?
Initial Contact - Range Officer/Horticulturist in Park Offices: Indira Park, Sanjeeviah Park, Banjara Park, Cha Cha Nehru Park, Yousufguda Park, Imliban Park and MCH Central Nurseries.
Second Contact - Chief Horticulturist/Director (Urban Forestry). Third Contact - Additional Commissioner (T&T)/Commissioner
TOWN PLANNING
The Town Planning Department in MCH is headed by Additional Commissioner (Planning & Projects), supported by the Chief City Planner and City Planners/Assistant City Planners. This Department deals with building/layout and other planning permissions, preparation and implementation of development plans and enforcement operations such as removal of encroachments and demolition of unauthorized constructions.
Functions :
Granting building/house construction or addition/alteration permissions. Layout/sub-division plan approval. Issue of occupancy certificate. Issue of certified copies of approved plan. Issue of licences to technical person Action against unauthorised constructions and encroachments. Lease of municipal property. Road widening and Junction improvement plans.
How Can a Citizen Help?
Follow the regulations and rules regarding FSI, setbacks, use, etc. as per plan approved by MCH and adhere to zoning/building regulations.
Report illegal constructions, dangerous constructions and violations to sanctioned plans. Don't encroach on government and public property - roads, drains, open spaces, etc. Remove encroachments and obstructions. Ensure that buildings are constructed in housing colonies and industrial areas following the norms
of town planning regarding roads and open spaces. Be vigilant and check indiscriminate and hazardous building construction activities. Ensure that unauthorised construction of stalls on roads and footpaths does not take place. Ensure that footpaths are clear and not encroached upon by religious or other structures. Pay rents to MCH in case of leased property in time.
Response Time :
Grant of individual building permissions - Within 15 days. Grant of group housing scheme permissions - Within 30 days from date of completed application. Grant of multi-storeyed building permission - Within 30 days from date of completed application. Plot sub-division approval - Within 30 days. Layout approval - Within 60 days. Issue of occupancy certificate - Within 15 days.
Issue of certified copies - Within 15 days. Issue of licence to technical persons - Within 30 days. Removal of encroachment on public property - Within 7 days. Demolition of unauthorized construction on public property - Within 7 days. Action against unauthorised constructions - Within 15 days (in case of deviations to approved
plan).
Whom to Contact?
Initial Contact - Assistant City Planner/City Planner in Circle Office. Second Contact - Additional Commissioner of Zone. Third Contact - Chief City Planner (CCP)/Additional
Commissioner (Planning & Projects)/Commissioner, in case of no action on complaint.
PROPERTY TAX
This Department is headed by Additional Commissioner (Finance, Accounts & Information Technology) [AC (F)], supported by Chief Valuation Officer, Advertisement Officer and Deputy Municipal Commissioners, Tax Inspectors and Bill Collectors in Circles. It mobilizes revenues through property tax, advertisement fee and other collections.
MCH has introduced Self Assessment scheme to enable the property owners/occupiers to have an opportunity of indicating their own taxes. The people can pay their taxes at Banks, Citizen Service Centres, e-Seva Centres and also through Internet. MCH has taken steps to create service centre in Circle Offices and selected Ward Offices. In addition, a network of e-Seva Centres is emerging to provide integrated services to the citizens of the Twin Cities.
The Self-Assessment scheme was introduced by the Municipal Corporation to achieve the following objectives:
To ensure complete transparency and openness in levy and collection of Property Tax and to eliminate inequities existing in the property tax system.
To build a computerised Property Tax Data Base and to assign unique Property Tax Identification Number (PTIN) to each property.
To rationalise Property Tax and eliminate discretion in the levy of tax on the part of valuation officers/assessors.
To give an opportunity to the taxpayer in the fixation of property tax following the legal provisions.
To minimize prolonged disputes between taxpayers and MCH.
Under Section 213 of the HMC Act, 1955 the Commissioner of the Municipal Corporation may call for information or returns in writing from the owner or occupier of assessable properties:
(a) as to the name and place of property of the owner or occupier, or of both the owner and occupier of such building or land; and
(b) as to the dimensions of such building or land, or of portion thereof, and rent, if any, obtained for such building, or land, or any portion thereof.
Every owner or occupier on whom any such requisition is made shall be bound to comply with the same and to give true information or to make a true return to the best of his knowledge or belief. The objective of the Self-Assessment scheme is to enable the taxpayer to calculate his or her tax as per the provisions of law and indicate the tax leviable, while furnishing the mandatory information called for. This gives a good opportunity to the taxpayer. MCH has greatly valued the opinions of the taxpayers and has accepted
most of the Self Assessment Returns during the last three years unless the taxes figuring in Returns are very low.
Functions of Tax Department :
Assessment and collection of property tax. Allotment of house numbers through the Housing Numbering Cell. Mutation of property. Lease of advertisement space and collection of charges. Issue and renewal of advertisement permissions.
How Can Citizen Help?
Promptly furnish information when required by the Commissioner under Section 213 of the HMC Act, 1955.
File Self-Assessment Returns. Form Resident Welfare Associations, educate members regarding tax laws, ensure that all
members pay the rightful taxes in time and assist MCH in delivering services efficiently.
Closely participate in the service delivery system and help MCH in discharging its obligatory functions in a responsible and responsive manner while avoiding high interest charges on the tax due.
Avoid unnecessary litigation with appreciation of the relevant legal provisions under the HMC Act.
Clear long pending arrears without any delay. Exercise vigilance to ensure quality in execution of public works and obtain value for money.
Response Time :
Assessment - Within 30 days. Settling tax complaint - Within 30 days. Vacancy remission - Within 30 days. Extract of Assessment - Within 3 days. Mutation - Within 30 days. Advertisement permission: fresh/renewal - Within 30 days
Whom to Contact?
Initial Contact- Tax Inspector/Deputy Municipal Commissioner/Advertisement Officer. Second Contact - Zonal Additional Commissioner. Third Contact - Additional Commissioner (F)/Commissioner, if complaint persists.
URBAN COMMUNITY DEVELOPMENT & SERVICES
The Urban Community Development & Services Department deals with the provision of civic amenities -both physical and social in slums and poor localities and Empowerment of Community. This Department is headed by Additional Commissioner (Urban Community Development): AC (UCD), supported by Project Officers, Deputy Project Officers, Community Development Officers, etc.
Functions :
Provision of basic civic amenities in slums and low income communities: Water supply and sewerage (in coordination with Hyderabad Metropolitan Water Supply & Sewerage Board), approach roads and internal roads, storm drainage, public latrines, street lights, etc.
Preschool education, non-formal education, adult literacy, etc., (in coordination with ICDS, Sarva Siksha Abhiyan and other projects).
Mother and child health care services, including immunisation and family welfare (in coordination with IPP-VIII project).
Support to communities in formation of community structures, organisation of thrift and credit/DWCUA groups and implementation of programmes for income generation
How Can a Citizen Help?
Organise Neighbourhood Groups, Neighbourhood Committees, Community Development Societies and thrift and credit/DWCUA groups.
Maintain community assets and prevent vandalisation or theft of community properties. Keep your surroundings and community always neat and clean. Enroll in Clean Slum Initiative/Voluntary Garbage Disposal Scheme - MCH will provide tricycle
free of cost and Rs.1000/- per part-time worker if the community undertakes the responsibility for supervision of sanitation.
Prevent encroachment of MCH/Government lands and avoid unauthorised occupation of community halls and lands.
Immunise children and adopt family planning. Enroll children in schools and prevent drop-outs and child labour. Create awareness regarding AIDS and other epidemics.
Response Time :
MCH has taken an important decision to earmark 20% of property tax collection for Urban Community Development and Services Works identified under the UCD Budget/Action Plan will be completed within one year from their inclusion.
Whom to Contact?
Initial Contact - Project Officer/Deputy Project Officer in Circle Office. Second Contact - Zonal Additional Commissioner. Third Contact - Additional Commissioner (UCD)/Commissioner, if complaint persists.
COMPENSATION FOR DELAY IN SERVICE
MCH undertakes to pay a compensation of Rs.50/- per day to the applicants for licenses/permissions/certificates who have paid fees/charges to MCH for services. The objective is to compensate them for the loss of their valuable time and inconvenience if the prescribed time schedule is not followed by the officers/departments concerned. The amounts will first be paid by the Corporation and later recouped from the officials responsible for willful delay or inefficiency.
