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RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC http:// www.legalmeetspractical.com

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Page 1: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE

(VERIFIED)

Sarah Schauerte Legal Meets Practical, LLC

http://www.legalmeetspractical.com

Page 2: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

What is the Vets First Contracting Program?

• Created for VOSBs and expanded the Service-Disabled Veteran contracting program for VA procurements

• Approved firms are eligible to participate in VOSB and SDVOSB set-asides issued by VA

• Verification is administered by the Center for Veterans Enterprise

Page 3: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

What does the future hold for VetBiz?

• Intent is to go government-wide (apply to all federal contracts, not just VA contracts) – GAO report shows won’t happen soon – Aug. House bill proposed to take VetBiz Program

from the VA, give to SBA • When VetBiz Program is “ready,” SBA will take

over

Page 4: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Why Should I Verify?

• You MUST be verified for VA VOSB and SDVOSB set-asides

• It’s a free self-audit (CVE will tell you what eligibility requirements you don’t meet)

• Minimizes chance of protest • It makes you a more attractive teaming

partner for big businesses• Marketing purposes

Page 5: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

VetBiz’s Bad Rap

• Regulations hard to understand • Repeated requests for documents by CVE • Long wait • Denial Rates

But……

Page 6: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

If You Prepare, You Won’t Do This:

Page 7: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Preparation Is Rewarded

This is a direct quote from a vet business owner who was verified on the first try:

“The best tip is to be prepared. Make an entire file - read it twice and then again and go over it with [your] attorney who knows this stuff. The operating agreement/by-laws must be very precise in voting and control. If there are investors involved as you know they cannot have control. If I remember correctly the CVE focused on me not drawing a salary. So I composed a letter explaining why not drawing a salary was beneficial to the business. They actually sent me a response saying that they never received a letter like that. So you gotta fill all the holes.”

Page 8: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Before You Start

• Preparation is KEY! – Look at the required documents – Make a folder – Think about Letters of Explanation

• Use the resources available to you– Verification self-assessment tool – Verification assistance briefs – Other veterans

Page 9: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Before You Start

• Know the requirements: Your business must be owned and controlled by a (service-disabled) veteran

• Ownership is covered in 38 CFR 74.3: (http://www.law.cornell.edu/cfr/text/38/74.3)

• Control is covered in 38 CFR 74.4: (http://www.law.cornell.edu/cfr/text/38/74.4)

Page 10: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

What Does Veteran-Owned Mean?

An applicant or participant must be at least 51 percent unconditionally and directly owned by one or more veterans or service-disabled veterans

Page 11: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

What Does Veteran-Controlled Mean?

• Control means both the day-to-day management and long-term decision-making authority

• Individuals managing the concern must have managerial experience of the extent and complexity needed to run the concern

• Vet must work full-time during normal working hours

• Vet must have highest officer position

Page 12: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Before You Start

• Know the red flags: – Does the veteran have outside employment? – Does a non-veteran contribute resources to the

business? – Does the veteran have experience in the line of

business? – Is the business a franchise?

Page 13: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

The 10 Big Reasons for Denial

• Problems with corporate documents cover FOUR of the top ten reasons (more next…)

• Day-to-day operations • Mgmt. of daily business and full-time devotion during

normal working hours • Community property • Unfinished application • Dependence with other entities• Control of strategic policy

Page 14: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

VetBiz Top Ten Denial Reasons

Page 15: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Denial Reason #1: Bad Drafting

• Bad drafting in corporate documents accounts for SEVENTY-FIVE PERCENT of denials!

• There are many opportunities in corporate documents to make mistakes costing you verification

So what do you do?

Page 16: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Rules to Live By

• Keep your corporate documents simple – Know what they say – Avoid thirty-page documents

• Don’t take boilerplate documents off the Internet

• Triple-check the “problem” sections, including voting, officers, and interest

Page 17: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

A Look at Drafting Problems

Quorum Restrictions (38 CFR 74.4(f))

• Quorum – This is what % of interest is necessary to conduct company business

• This provision MUST read so no company action/voting can happen without the vet!

• This is the #1 reason for denial (by a landslide)

Page 18: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

A Look at Drafting Problems

Weighted Voting Requirement (38 CFR 74.4(f)) • This is what % of interest is necessary to

approve company action• For VetBiz purposes, provision will generally

be the same as the quorum provision • If veteran has 51% interest, a 51% interest

must be necessary to approve company action

Page 19: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

A Look at Drafting Problems

Highest Officer Position (38 CFR 74.4(g)) • Veteran must be identified as someone who

manages the company • Veteran must be the highest-ranked officer

(President, CEO)

Page 20: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

A Look at Drafting Problems

Unconditional Ownership (38 CFR 74.3)• Veteran must own at least 51% of the

business, no strings attached • Veteran’s interest cannot be involuntarily

terminated• Veteran must not be restricted in how he

transfers his interest

Page 21: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Strategic Policy/Day-to-Day Operations

• This means supervising the marketing, production, sales, and administrative functions of the firm

• Examples of day-to-day operations of the company include assigning of check signing authority, the hiring and firing of employees, and assignment of ownership rights of company property

• Veteran operating remotely can be deal breaker

Page 22: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Mgmt/Full-Time Requirement

• The vet who manages must devote full-time during the normal working hours of firms in the same or similar line of business

• Outside employment can be deal breaker• If vet has outside employment, must be

explained clearly in a Letter of Explanation

Page 23: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Community Property

• In community property states, a vet’s spouse automatically has half of what’s his. This means the spouse has to give up enough to make sure the vet owns 51% or more.

• Community property states: Arizona, California, Idaho, Louisiana, Nevada, New Mexico, Texas, Washington, and Wisconsin

Page 24: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Dependence With Other Entities

• This is a CONTROL issue • “…[W]hen [b]usiness relationships exist with

non-Veterans or entities which cause such dependence that the…business cannot exercise independent business judgment without great economic risk

• Include being given resources necessary to operate, such as employees, equipment, office and/or warehouse space (leverage)

Page 25: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Remember!

• Denial or verification is fact-specific • Read the VA’s definition of ownership (38 CFR

74.3) and control (38 CFR 74.4) and verification assistance briefs to identify any issues

• Submit detailed Letters of Explanation using buzzwords (ex, “day-to-day management,” “long-term decision-making”)

Page 26: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

A Crash Course on the Process

Page 27: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #1: VA Form 0877

• The Veteran applies to have a company verified by entering ownership information into VIP and signs VA Form 0877 electronically in the VIP registration section.

• Access the registration page here: https://www.vip.vetbiz.gov/Public/Register/Register.aspx.

• CVE verifies veteran status at this point

Page 28: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #2: Enter Business Information

• Make sure this lines up with Sam.gov information!

• Triple-check for accuracy.

Page 29: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #3: Upload Relevant Documents

• Review necessary documents (at: https://www.vip.vetbiz.gov/Public/Register/DocumentList.aspx)

• Clearly label documents to avoid confusion• Understand where you need to clarify/explain,

and draft Letters of Explanation.• DO NOT HIT “SUBMIT” UNTIL YOU ARE READY!

Page 30: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Letters of Explanation

• Outside employment • Resources provided by non-veteran member • Reason why non-veteran signs contracts/on bank

signature cards • How non-veteran holding necessary license doesn’t

take control from the veteran• Reason why veteran not being highest compensated is

good for the business• Reason why don’t have management agreement

(home-based business)

Page 31: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #4: Stand by Your Email

• CVE WILL ask you for additional documentation

• Clock doesn’t start until an application is “complete,” and if you fail to complete, CVE will remove application after 30 days

Page 32: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #4 Contd: Application Status Phases

• Initiation – CVE will verify basic company information. The staff may take a more in depth look at your company profile. They may also perform other background checks on your business and/or business owners, uploaded documents, and make recommendations on your verification record

• Examination – CVE will validate various attributes of your business, (such as your company website, or the number of Government contracts you reported in your business profile, etc.). They may also perform other background checks on your business and/or business owners, uploaded documents, and make recommendations before moving your business profile to the Evaluation phase.

• Evaluation - CVE is reviewing the additions to your Verification record. The staff may contact you about the status of your business, contacting one of your business representatives and/or visit your business site in order to collect further information. At this time an approval/denial determination will be made regarding your business profile.

And then…..

Page 33: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #5: Determination

Now, there are three different ways an initial application can go:

• Approval/Verification • Pre-Decision • Pre-Determination

Page 34: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #5: Determination

Approval • Listing in VetBiz database • Verification good for two years • Continuing obligation to report changes to

CVE (changes in ownership, NAICS codes)

Page 35: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #5: Determination

Pre-Determination • Gives businesses the opportunity to fix errors in

their corporate documents (rather than receive an automatic denial)

• These are called “correctable findings” • Business has 48 hours to tell CVE it plans on

making the corrections, then 5 business days to do so

• ONE SHOT DEAL, then denial/approval

Page 36: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step#5: Determination

Pre-Decision

• This process allows businesses the opportunity to withdraw their application instead of receive a denial letter

• WITHDRAW. NO incentive to receive denial• Must be done within 48 hours of notice• After withdraw, can immediately reapply (with

roadmap!)

Page 37: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #5: Determination

What happens if you’re denied?

Page 38: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Step #5: Determination

• If you’re denied, you have two options: a request for reconsideration, or wait six months to reapply

• Request for reconsideration – Fix errors that resulted in denial and ask to reconsider (must be done within 30 days). CVE will re-review the entire application, can take months

• Reapply – Allowed to reapply after six months

Page 39: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

CONCLUSION

• You CAN run the VetBiz gauntlet and escape unscathed.

• Remember – PREPARE, PREPARE, PREPARE!

Page 40: RUNNING THE VETBIZ GAUNTLET: HOW TO GET OUT ALIVE (VERIFIED) Sarah Schauerte Legal Meets Practical, LLC

Questions?

Sarah Schauerte, Esq. Legal Meets Practical, LLC

[email protected] (703) 552-3220

http://www.legalmeetspractical.com (website and blog on veteran-related issues)