SHERRIE KATHRYN (KATIE) BROWN Oswego, IL 60543 812.987.8322 www.linkedin.com/in/katiebrownlinkedin sherriekbrown@gmail.com

VERSATILE LEADER/TRAINER/SALES EXECUTIVE GENERATE NEW SALES | INCREASE PRODUCTIVITY | IMPROVE MARKET PENETRATION Proven record of improving process efficiency and increasing sales through strategic communication plans and benefit enrollment solutions. Exceptionally skilled presenter capable of delivering concise and effective messaging to a broad audience. Co-create and lead sales training programs designed to optimize sales force productivity.

Leverage outstanding relationship management skills to deliver uncompromising customer service. Experienced in account management which includes goal setting, education and problem solving. Adept in coaching and mentoring, as well as cultivating a work environment that fosters wellness and engagement.

Sales Consulting | Presenting Powerful Messages | Insight Selling | Group Facilitation

Brand Management | Marketing Strategies | Product Placement & Identity

Prospecting & Lead Generation | Relationship Building | Customer Satisfaction

PROFESSIONAL EXPERIENCE HUMANA 2007 – Present

Sales Executive Benefits Consultant, Chicago, IL 2013 – Present Collaborate with consultants and brokers; develop new Worksite Voluntary Benefits (WVB) business within 2 to 299 lives market. Market lead and subject matter expert managing five internal sales pods to generate new sales. Responsible for all areas of sales / service from initial RFP phase through new group implementation and ongoing account management.

• Manage five sales teams in workplace voluntary benefits and continue to lead them in production through significant internal transition and external market dynamics

• Integrate Humana Wellness Solutions into employer benefit strategy to contain healthcare spend and increase workforce productivity

• Resolve issues by meeting frequently with senior management team, updating and advising on issues in sales, marketing and product development.

Learning Facilitator, Louisville, KY 2012-2013 Designed, developed and executed monthly Onboarding Training for all Commercial Sales Group new hires. Worked closely as a consultant with the Sales Field to deliver quality effective training.

• Co-created the curriculum and lead the national Sales Learning Academy for the Employer Group Segment and originated, developed and facilitated an eight week program for a specialty sales role

• Developed and branded a wellness initiative which included a wellness lounge, a healthy food store, and weekly activities to promote wellness in the workplace for 100 associates.

• Responsible for the total experience as well as Engagement and Wellness immersion for the National Sales Development Conference for more than 1000 people

Specialty Benefits Enrollment Advisor, Louisville, KY 2009 – 2012 Developed and implemented the worksite enrollment process for Small Business 2-99. Identified areas of improvement in process, follow-up, installation, and broker awareness. Worked closely with the Specialty Benefits Sales Executive to determine a well-defined communication strategy for each group in order to maximize efficiency and effectiveness.

• Lead the Nation in sales, exceeding sales goals by 100% and participation/penetration goals by 40%

• Managed work flow of all incoming sales and made personal welcome calls to new clients in order to establish rapport and build trust

• Received an award for increasing efficiency and improving profitability through process improvement

Sales Account Coordinator, Louisville, KY 2008-2009 Responsible for processing, reviewing, and data entry for new sales. Educated brokers on case submission requirements and acted as the liaison for the underwriting department to ensure correct and timely installation of the products and services.

• Project lead on quality control for all new business submission paperwork including accuracy, eligibility and participation

• Considered to be case manager and primary point of contact for new business case submission and process improvement

EDUCATION Bachelor of Arts, Spanish, Indiana University, New Albany, IN LICENSURE & AFFILIATION Producer License in Life and Health, IL National Association Health Underwriters SKILLS Microsoft Office: Word, Excel, PowerPoint, Outlook, Analytics

ACHIEVEMENTS 2011 Humana Star Award Recipient for Process Improvement REFERENCES Available upon request