saab global product definition to seviceability

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Global product description for Serviceability

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Page 1: SAAB Global Product Definition to Seviceability

Global product description

for Serviceability

Page 2: SAAB Global Product Definition to Seviceability

Saab Automobile Parts ABFacts Saab Automobile Parts AB- Employees in Sweden: Nyköping about 260,

Trollhättan about 60. Headquarters are in Nyköping.- The company is responsible for the warehousing, sale and distribution of SaabGenuine spare parts and accessories for all authorized Saab workshops globally and selling logistics services to external companies. We are logistics partner for a number of companies.- Has responsibility for Saab Automobile spare parts management since the 1960s.- Warehouse space: around 88,000 m².- Storage: about 70 000 items.- Capacity: approx 30,000 order lines / day.- Goods of 50 trucks distributed every day.- The company is owned by the Swedish state.

Page 3: SAAB Global Product Definition to Seviceability

Serviceability why do we need it?

Page 4: SAAB Global Product Definition to Seviceability

Serviceability why do we need it?

• Up time

Page 5: SAAB Global Product Definition to Seviceability

Serviceability why do we need it?

• Up time

• Value added upgrades / updates

Page 6: SAAB Global Product Definition to Seviceability

Which are the main deliverables

Technical service information Repair procedures Labour time manual, warranty

times Parts catalouge Guided electrical fault tracings Workshop Electrical Schematics Diagnostic tester Field programming services Owner manuals

Page 8: SAAB Global Product Definition to Seviceability

Design for Serviceability

• Determine the need for service

Page 9: SAAB Global Product Definition to Seviceability

Design for Serviceability

• Determine the need for service

• Service requirements on the design

Page 10: SAAB Global Product Definition to Seviceability

Design for Serviceability

• Determine the need for service

• Service requirements on the design

• Service preparation

Page 11: SAAB Global Product Definition to Seviceability

Release for the main deliverables

Technical service information Repair procedures Labour time manual, warranty

times Parts catalouge Guided electrical fault tracings Workshop Electrical Schematics Diagnostic tester Field programming services Owner manuals

Page 12: SAAB Global Product Definition to Seviceability

Starts @ Saab Automobile AB when there was a business need to replace the current GM owned Service Parts Release system “ETS” with a Saab owned tool.

The road to ARAS for Saab

Page 13: SAAB Global Product Definition to Seviceability

Starts @ Saab Automobile AB when there was a business need to replace the current GM owned Service Parts Release system “ETS” with a Saab owned tool.

The requirement from the company was to also put a foundation in place to replace the GM owned Global Product Description System “GPDS” for Saab

The road to ARAS for Saab

Page 14: SAAB Global Product Definition to Seviceability

.

With the decision to continue the “ETS” replacement new requirements was added.

The requirement was to also be able to produceAfter Sales Engineering deliverables e.g.Workshop information (methods, fault tracing etc.)STM (Standard Time Mechanical, Labor time guide)EPC (Parts catalogue)

New Requirements

Page 15: SAAB Global Product Definition to Seviceability

• Maintain up-to-date service information 

Our vision with ARAS

Page 16: SAAB Global Product Definition to Seviceability

• Maintain up-to-date service information 

• Enhance service information applicability 

Our vision with ARAS

Page 17: SAAB Global Product Definition to Seviceability

• Maintain up-to-date service information 

• Enhance service information applicability 

• Increase author productivity 

Our vision with ARAS

Page 18: SAAB Global Product Definition to Seviceability

• Maintain up-to-date service information 

• Enhance service information applicability 

• Increase author productivity 

• Advanced ability to publish and export

Our vision with ARAS

Page 19: SAAB Global Product Definition to Seviceability

• Maintain up-to-date service information 

• Enhance service information applicability 

• Increase author productivity 

• Advanced ability to publish and export

• Enhance information exchange in order to take advantage of workload over time and increase efficiency

Our vision with ARAS

Page 20: SAAB Global Product Definition to Seviceability

Challenges• Replace several different applications / systems

Page 21: SAAB Global Product Definition to Seviceability

Challenges• Replace several different applications / systems

• Unify the information flow

Page 22: SAAB Global Product Definition to Seviceability

Challenges• Replace several different applications / systems

• Unify the information flow

• Replace manual processes, follow up and co-ordination

Page 23: SAAB Global Product Definition to Seviceability

Challenges• Replace several different applications/systems

• Unify the information flow

• Replace manual processes, follow up and co-ordination

• Configuration management with dependencies

Page 24: SAAB Global Product Definition to Seviceability

Challenges• Replace several different applications/systems

• Unify the information flow

• Replace manual processes, follow up and co-ordination

• Configuration management with dependencies

• Translation management

Page 25: SAAB Global Product Definition to Seviceability

Challenges• Replace several different applications/systems

• Unify the information flow

• Replace manual processes, follow up and co-ordination

• Configuration management with dependencies

• Translation management

• Use supplier competence and information as a base for update

Page 26: SAAB Global Product Definition to Seviceability

How to approach this scope?• Business Analysis

Page 27: SAAB Global Product Definition to Seviceability

How to approach this scope?• Business Analysis

• Define the scope for the project

Page 28: SAAB Global Product Definition to Seviceability

How to approach this scope?• Business Analysis

• Define the scope for the project

• Learn and understand the base function

Page 29: SAAB Global Product Definition to Seviceability

How to approach this scope?• Business Analysis

• Define the scope for the project

• Learn and understand the base function

• Add the data model with base functionality

Page 30: SAAB Global Product Definition to Seviceability

How to approach this scope?• Business Analysis

• Define the scope for the project

• Learn and understand the base function

• Add the data model with base functionality

• Add next layer of functionality….

Page 31: SAAB Global Product Definition to Seviceability

Thanks for your attention!