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TRANSCRIPT
March 2011
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public GrievancesMinistry of Personnel, Public Grievances and Pensions, Government of Indiahttp://indiagovernance.gov.in/
Researched and Documented by
OneWorld Foundation India
Safe Delhi Campaign
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
Table of Contents Executive summary ................................
Background ................................
Objective ................................................................
Working design ................................
Safety audits and surveys across the city
Methodology ................................
Key stakeholders ................................
Lessons learned ................................
Creating public awareness and ending the silence
Getting stakeholders on board
Knowledge creation ................................
Way Ahead ................................
References ................................
Appendix A ................................
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
................................................................................................
................................................................................................................................
................................................................................................
................................................................................................................................
Safety audits and surveys across the city ................................................................
................................................................................................................................
................................................................................................................................
................................................................................................................................
Creating public awareness and ending the silence ................................
Getting stakeholders on board ................................................................................................
................................................................................................
................................................................................................................................
................................................................................................................................
................................................................................................................................
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
1
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Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
Executive Summary Over the last few years, the issue of women’s safety has come to the forefront in Delhi.
Everyday there are newspaper reports about the harassment that women face in Delhi and the
constant state of ‘fear’ that they have to live in.
Jagori -a women's training, documentation,
build capacity and spread awareness about women’s safety and fight for gender equality
initiated a ‘safe Delhi campaign ‘with the aim of making people from the city more aware about
the problems that women face and to develop strategies via which women can access public
spaces in Delhi without constantly worrying about their safety. This campaign asserts that
“women have the right to live, to work and to move around with safety and dignity”.
The safe Delhi campaign aims to create an inclusive city, where women do not have restrictions
on their mobility and can access public spaces freely. I
society organizations, the police and the government.
Its strength lies in creating partnerships with various stakeholders and stressing on the fact that
violence against women is not just a ‘women’s issue’ and that NGOs, citizens groups and
community organisations, educational institutions, industry, the police and law enforcement
agencies, the administration and elected representatives all have a role to play in ensuring
women’s safety and security.
Since 2004 when the campaign first began, it has successfully created a mass support base and
highlighted the need to address women's
forefront. This document seeks to capture the objective, working design and impact of the
campaign hoping for the adaptation of such a campaign elsewhere
Background Delhi: issues of safety
The issue of women’s safety all across India is a matter of grave concern. In cities, in villages, on
the roads, at night and in broad daylight, women in India constantly face the danger of violence
and harassment. Ironically, the National Capital New Delhi is counte
unsafe cities in the country. Everyday there are newspaper reports on the harassment that
women face in Delhi and the persistent state of ‘fear’ that they have to live in.
Though this issue has been at the forefront of public concern,
as a women’s issue and women are advised to be careful, avoid some public spaces at certain
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
ummary years, the issue of women’s safety has come to the forefront in Delhi.
Everyday there are newspaper reports about the harassment that women face in Delhi and the
constant state of ‘fear’ that they have to live in.
a women's training, documentation, communication and resource centre that seeks to
build capacity and spread awareness about women’s safety and fight for gender equality
initiated a ‘safe Delhi campaign ‘with the aim of making people from the city more aware about
face and to develop strategies via which women can access public
spaces in Delhi without constantly worrying about their safety. This campaign asserts that
“women have the right to live, to work and to move around with safety and dignity”.
campaign aims to create an inclusive city, where women do not have restrictions
n access public spaces freely. It seeks to do so by partnering with civil
the police and the government.
ating partnerships with various stakeholders and stressing on the fact that
violence against women is not just a ‘women’s issue’ and that NGOs, citizens groups and
community organisations, educational institutions, industry, the police and law enforcement
agencies, the administration and elected representatives all have a role to play in ensuring
Since 2004 when the campaign first began, it has successfully created a mass support base and
highlighted the need to address women's safety at a policy level and brought the issue to the
forefront. This document seeks to capture the objective, working design and impact of the
campaign hoping for the adaptation of such a campaign elsewhere
f women’s safety all across India is a matter of grave concern. In cities, in villages, on
the roads, at night and in broad daylight, women in India constantly face the danger of violence
and harassment. Ironically, the National Capital New Delhi is counte
unsafe cities in the country. Everyday there are newspaper reports on the harassment that
women face in Delhi and the persistent state of ‘fear’ that they have to live in.
Though this issue has been at the forefront of public concern, unfortunately it is mostly viewed
as a women’s issue and women are advised to be careful, avoid some public spaces at certain
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
2
years, the issue of women’s safety has come to the forefront in Delhi.
Everyday there are newspaper reports about the harassment that women face in Delhi and the
communication and resource centre that seeks to
build capacity and spread awareness about women’s safety and fight for gender equality-
initiated a ‘safe Delhi campaign ‘with the aim of making people from the city more aware about
face and to develop strategies via which women can access public
spaces in Delhi without constantly worrying about their safety. This campaign asserts that
“women have the right to live, to work and to move around with safety and dignity”.
campaign aims to create an inclusive city, where women do not have restrictions
t seeks to do so by partnering with civil
ating partnerships with various stakeholders and stressing on the fact that
violence against women is not just a ‘women’s issue’ and that NGOs, citizens groups and
community organisations, educational institutions, industry, the police and law enforcement
agencies, the administration and elected representatives all have a role to play in ensuring
Since 2004 when the campaign first began, it has successfully created a mass support base and
safety at a policy level and brought the issue to the
forefront. This document seeks to capture the objective, working design and impact of the
f women’s safety all across India is a matter of grave concern. In cities, in villages, on
the roads, at night and in broad daylight, women in India constantly face the danger of violence
and harassment. Ironically, the National Capital New Delhi is counted amongst the most
unsafe cities in the country. Everyday there are newspaper reports on the harassment that
women face in Delhi and the persistent state of ‘fear’ that they have to live in.
unfortunately it is mostly viewed
as a women’s issue and women are advised to be careful, avoid some public spaces at certain
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
times and prevent any mishap. This severely restricts women’s mobility and access to public
spaces.
At this point, it is very crucial to create awareness about the severity of the issue and the need
for the involvement of all people in the city to ensure that women do not feel threatened.
NGOs, citizens groups, educational institutions, corporate organizations, the police and law
enforcement agencies, the administration and elected representatives all have a role to play in
ensuring women’s safety and security.
JAGORI AND THE SAFE DELHI CAMPAIGN
JAGORI ('AWAKEN, WOMEN') a New Delhi based women's training, documentation,
communication and resource centre since 1984 seeks to build capacity, spread awareness about
women’s safety and fight for gender equality.
Recognizing the importance of creating women’s access to public spaces, JAGORI initiated a
‘Safe Delhi Campaign‘ in 2004 wit
the problems that women face and to create strategies as a result of which women can safely
access public spaces in Delhi . This campaign asserts that “women have the right to live, to
work and to move around with safety and dignity”
Objective The Safe Delhi Campaign aims
• To highlight the issue of violence and harassment against women in public spaces as a
serious problem and help people voice their concerns.
• To create partnerships and work with different groups of people and stakeholders
(NGOs, the government, educational institutions,
develop strategies and take action on issues related to women’s safety.
• To contribute towards initiating changes at a policy level.
1 www.jagori.org
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
times and prevent any mishap. This severely restricts women’s mobility and access to public
ucial to create awareness about the severity of the issue and the need
for the involvement of all people in the city to ensure that women do not feel threatened.
NGOs, citizens groups, educational institutions, corporate organizations, the police and law
nforcement agencies, the administration and elected representatives all have a role to play in
ensuring women’s safety and security.
JAGORI AND THE SAFE DELHI CAMPAIGN
JAGORI ('AWAKEN, WOMEN') a New Delhi based women's training, documentation,
tion and resource centre since 1984 seeks to build capacity, spread awareness about
women’s safety and fight for gender equality.
Recognizing the importance of creating women’s access to public spaces, JAGORI initiated a
‘Safe Delhi Campaign‘ in 2004 with the aim of making people from the city more aware about
the problems that women face and to create strategies as a result of which women can safely
access public spaces in Delhi . This campaign asserts that “women have the right to live, to
ove around with safety and dignity”1.
The Safe Delhi Campaign aims-:
issue of violence and harassment against women in public spaces as a
serious problem and help people voice their concerns.
To create partnerships and work with different groups of people and stakeholders
(NGOs, the government, educational institutions, private sector,
develop strategies and take action on issues related to women’s safety.
rds initiating changes at a policy level.
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
3
times and prevent any mishap. This severely restricts women’s mobility and access to public
ucial to create awareness about the severity of the issue and the need
for the involvement of all people in the city to ensure that women do not feel threatened.
NGOs, citizens groups, educational institutions, corporate organizations, the police and law
nforcement agencies, the administration and elected representatives all have a role to play in
JAGORI ('AWAKEN, WOMEN') a New Delhi based women's training, documentation,
tion and resource centre since 1984 seeks to build capacity, spread awareness about
Recognizing the importance of creating women’s access to public spaces, JAGORI initiated a
h the aim of making people from the city more aware about
the problems that women face and to create strategies as a result of which women can safely
access public spaces in Delhi . This campaign asserts that “women have the right to live, to
issue of violence and harassment against women in public spaces as a
To create partnerships and work with different groups of people and stakeholders
private sector, citizens groups),
develop strategies and take action on issues related to women’s safety.
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
Working Design Jagori initiated the campaign in 2004. The initial phase of the campaign concentrated on
creating awareness about the various dimensions of the problem and using this process to
identify stakeholders. In 2009, Jagori partnered with the Department of Women
Development (Government of Delhi), UNIFEM (South Asia Regional Office) and UN Habitat.
The campaign currently runs as their joint effort.
Safety audits and surveys across the city
JAGORI has conducted a series of safety audits2
which make a space safe or unsafe for women and girls. Each safety audit involved walking
through an area and observing the infrastructure of the area and questioning women about
how they feel as they walk through the space.
Figure 1Cover page of a Safety Audit Report,
Between 2004 to 2010 Jagori conducted three surveys: a 500 women survey in 2004 in varied
areas across the city, a survey with 1000 women in 2009 from the areas of Delhi University,
Lajpat Nagar and Delhi gate. This was followed by a survey in 2010 with 50
across the nine Districts of Delhi in partnership with Department of Women and Child
2 The Women’s safety audit methodology was developed in Toronto, Canada (1989), by METRAC.
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
Jagori initiated the campaign in 2004. The initial phase of the campaign concentrated on
creating awareness about the various dimensions of the problem and using this process to
identify stakeholders. In 2009, Jagori partnered with the Department of Women
Development (Government of Delhi), UNIFEM (South Asia Regional Office) and UN Habitat.
The campaign currently runs as their joint effort.
afety audits and surveys across the city
JAGORI has conducted a series of safety audits22 in several areas in Delhi to identify issues,
which make a space safe or unsafe for women and girls. Each safety audit involved walking
through an area and observing the infrastructure of the area and questioning women about
how they feel as they walk through the space.
page of a Safety Audit Report, conducted by Jagori in 2006-2006/ Source: Jagori
Between 2004 to 2010 Jagori conducted three surveys: a 500 women survey in 2004 in varied
areas across the city, a survey with 1000 women in 2009 from the areas of Delhi University,
Lajpat Nagar and Delhi gate. This was followed by a survey in 2010 with 50
across the nine Districts of Delhi in partnership with Department of Women and Child
The Women’s safety audit methodology was developed in Toronto, Canada (1989), by METRAC.
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
4
Jagori initiated the campaign in 2004. The initial phase of the campaign concentrated on
creating awareness about the various dimensions of the problem and using this process to
identify stakeholders. In 2009, Jagori partnered with the Department of Women and Child
Development (Government of Delhi), UNIFEM (South Asia Regional Office) and UN Habitat.
as in Delhi to identify issues,
which make a space safe or unsafe for women and girls. Each safety audit involved walking
through an area and observing the infrastructure of the area and questioning women about
2006/ Source: Jagori
Between 2004 to 2010 Jagori conducted three surveys: a 500 women survey in 2004 in varied
areas across the city, a survey with 1000 women in 2009 from the areas of Delhi University,
Lajpat Nagar and Delhi gate. This was followed by a survey in 2010 with 5000 women and men
across the nine Districts of Delhi in partnership with Department of Women and Child
The Women’s safety audit methodology was developed in Toronto, Canada (1989), by METRAC.
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
Development (Government of Delhi), UNIFEM (South Asia Regional Office), UN Habitat and
New Concept Information Systems.
These audits and surveys reveale
harassment in public spaces in Delhi. These spaces are largely male
factors that affect women’s safety include the city’s infrastructure planning, social mind set
prevalent in the city and performance of government institutions including the MCD and the
police.
Public awareness techniques The next step of the campaign was to generate awareness among citizens as well as
policymakers about the urgency of the problem. For this purpos
discussions and various public outreach programmes. This includes visiting public places and
distributing campaign materials like booklets and stickers. Sessions have been held in different
parts of the city including resettl
sessions concentrate on educating the youth on how patriarchal norms shape inequalities and
create stereotypes that severely affect society’s attitude towards women.
NGO help-lines, media, and lawyers) and distributed it to women and several organizations
that then assist in circulating these booklets.
3 Barista, FabIndia, NIIT, Confederation of Indian Industries (CII), Dilli haat etc
Figure 2Focus group discussions with homeless women/ Source:
Jagori
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
Development (Government of Delhi), UNIFEM (South Asia Regional Office), UN Habitat and
New Concept Information Systems.
These audits and surveys revealed that women constantly face the threat of violence and
harassment in public spaces in Delhi. These spaces are largely male-dominated. The main
factors that affect women’s safety include the city’s infrastructure planning, social mind set
city and performance of government institutions including the MCD and the
ublic awareness techniques The next step of the campaign was to generate awareness among citizens as well as
policymakers about the urgency of the problem. For this purpose, Jagori conducts focus group
discussions and various public outreach programmes. This includes visiting public places and
distributing campaign materials like booklets and stickers. Sessions have been held in different
parts of the city including resettlement areas like Madanpur Khadar and Bawana. These
sessions concentrate on educating the youth on how patriarchal norms shape inequalities and
create stereotypes that severely affect society’s attitude towards women.
Jagori has created a variety of publicity
material including a 35 seconds film
that looks at staring as a form of sexual
harassment. The film has been
screened in PVR cinemas and on The
History Channel. Women’s help de
have been set up across the city in
order to ask the public to join the
campaign. Safe Delhi Campaign
stickers have been pasted on autos and
buses. Jagori has also compiled a
booklet with relevant helpline and
emergency numbers (hospitals, police,
lines, media, and lawyers) and distributed it to women and several organizations
that then assist in circulating these booklets.
Barista, FabIndia, NIIT, Confederation of Indian Industries (CII), Dilli haat etc
with homeless women/ Source:
Jagori
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
5
Development (Government of Delhi), UNIFEM (South Asia Regional Office), UN Habitat and
d that women constantly face the threat of violence and
dominated. The main
factors that affect women’s safety include the city’s infrastructure planning, social mind set
city and performance of government institutions including the MCD and the
The next step of the campaign was to generate awareness among citizens as well as
e, Jagori conducts focus group
discussions and various public outreach programmes. This includes visiting public places and
distributing campaign materials like booklets and stickers. Sessions have been held in different
ement areas like Madanpur Khadar and Bawana. These
sessions concentrate on educating the youth on how patriarchal norms shape inequalities and
Jagori has created a variety of publicity
material including a 35 seconds film
that looks at staring as a form of sexual
harassment. The film has been
screened in PVR cinemas and on The
History Channel. Women’s help desks
have been set up across the city in
order to ask the public to join the
campaign. Safe Delhi Campaign
stickers have been pasted on autos and
buses. Jagori has also compiled a
booklet with relevant helpline and
emergency numbers (hospitals, police,
lines, media, and lawyers) and distributed it to women and several organizations3
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
Several protest demonstrations were held between 2004 to 2006 which included events like a)
‘Women, Take Back the Night
Haat to demand their right to roam on the streets freely and safely at night and b) ‘Kya Dekh
Rahe ho’- a street gathering to address the problem of ‘staring’ as a form of sexual harassment.
These activities bought the campaign in the public eye.
PARTNERING AND INVOLVING DIVERSE STAKEHOLDERS
An important aspect of the campaign involves building partnerships, working with and
training different groups of people and stakeholders. Having
system as a major site of harassment, Jagori has partnered with the Delhi Transport
Corporation (DTC) to train its bus drivers and conductors. 3800
2004- 2005 for becoming more gender aware and
environment in their buses. A second round of training began in 2009, where the focus is on
institutionalizing the process of training in the overall structure of the DTC and creating a pool
of master trainers.
Jagori also holds awareness sessions and workshops among students and faculty of the Delhi
is to bring more and more students on board for creating a safer city. The campaign has
reached out to the police through training of police officials at differ
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
Several protest demonstrations were held between 2004 to 2006 which included events like a)
‘Women, Take Back the Night’- where women from all over Delhi assembled together at Dilli
Haat to demand their right to roam on the streets freely and safely at night and b) ‘Kya Dekh
a street gathering to address the problem of ‘staring’ as a form of sexual harassment.
ese activities bought the campaign in the public eye.
PARTNERING AND INVOLVING DIVERSE STAKEHOLDERS
An important aspect of the campaign involves building partnerships, working with and
training different groups of people and stakeholders. Having identified the public transport
system as a major site of harassment, Jagori has partnered with the Delhi Transport
Corporation (DTC) to train its bus drivers and conductors. 3800 bus employees were trained in
2005 for becoming more gender aware and creating a women
environment in their buses. A second round of training began in 2009, where the focus is on
institutionalizing the process of training in the overall structure of the DTC and creating a pool
ri also holds awareness sessions and workshops among students and faculty of the Delhi
University through its
Women Development
and Equal
Opportunities Cells.
These sessions on
Safety of Women
Students focus on
identifying problem
areas, experience
sharing
student and faculty
inputs on creating
strategies to correct
the situation. The aim
is to bring more and more students on board for creating a safer city. The campaign has
reached out to the police through training of police officials at different levels and collaborating
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
6
Several protest demonstrations were held between 2004 to 2006 which included events like a)
where women from all over Delhi assembled together at Dilli
Haat to demand their right to roam on the streets freely and safely at night and b) ‘Kya Dekh
a street gathering to address the problem of ‘staring’ as a form of sexual harassment.
An important aspect of the campaign involves building partnerships, working with and
identified the public transport
system as a major site of harassment, Jagori has partnered with the Delhi Transport
bus employees were trained in
creating a women-friendly commuting
environment in their buses. A second round of training began in 2009, where the focus is on
institutionalizing the process of training in the overall structure of the DTC and creating a pool
ri also holds awareness sessions and workshops among students and faculty of the Delhi
University through its
Women Development
and Equal
Opportunities Cells.
These sessions on
Safety of Women
Students focus on
identifying problem
areas, experience-
sharing and taking
student and faculty
inputs on creating
strategies to correct
the situation. The aim
is to bring more and more students on board for creating a safer city. The campaign has
ent levels and collaborating
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
with their initiatives to prevent violence against women. Since 2009, Jagori has successfully
partnered with UNIFEM, UN Habitat and the Department of Women and Child Development
(Government of Delhi) to further reach out to urb
authorities, community groups, resident welfare associations (RWA’s) and NGOs.
Methodology The Governance Knowledge Centre (GKC) team conducts extensive research to identify
initiatives that contribute towards the
Delhi campaign with its focus on creating awareness and building capacity to create a safe city
where women have no restrictions on their mobility is a unique initiative. It is important to
replicate such campaigns and develop strategies for fighting against gender inequality.
Keeping this in mind, the Safe Delhi Campaign was identified as a best practice. The GKC team
conducted thorough secondary research using web sources to understand how the
works. Key stakeholders were then identified and an interview was conducted with Jagori. This
primary research cleared gaps in the team’s understanding of the initiative and provided
deeper insight into the operations and impact of the initiativ
Figure 2 A scene from a documentary film made for exploring how women negotiate public spaces daily/ Source:
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
with their initiatives to prevent violence against women. Since 2009, Jagori has successfully
partnered with UNIFEM, UN Habitat and the Department of Women and Child Development
(Government of Delhi) to further reach out to urban planners, service providers, transport
authorities, community groups, resident welfare associations (RWA’s) and NGOs.
The Governance Knowledge Centre (GKC) team conducts extensive research to identify
initiatives that contribute towards the betterment of public service delivery in India. The Safe
Delhi campaign with its focus on creating awareness and building capacity to create a safe city
where women have no restrictions on their mobility is a unique initiative. It is important to
e such campaigns and develop strategies for fighting against gender inequality.
Keeping this in mind, the Safe Delhi Campaign was identified as a best practice. The GKC team
conducted thorough secondary research using web sources to understand how the
works. Key stakeholders were then identified and an interview was conducted with Jagori. This
primary research cleared gaps in the team’s understanding of the initiative and provided
deeper insight into the operations and impact of the initiative.
A scene from a documentary film made for exploring how women negotiate public spaces daily/ Source:
Jagori
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
7
with their initiatives to prevent violence against women. Since 2009, Jagori has successfully
partnered with UNIFEM, UN Habitat and the Department of Women and Child Development
an planners, service providers, transport
authorities, community groups, resident welfare associations (RWA’s) and NGOs.
The Governance Knowledge Centre (GKC) team conducts extensive research to identify
betterment of public service delivery in India. The Safe
Delhi campaign with its focus on creating awareness and building capacity to create a safe city
where women have no restrictions on their mobility is a unique initiative. It is important to
e such campaigns and develop strategies for fighting against gender inequality.
Keeping this in mind, the Safe Delhi Campaign was identified as a best practice. The GKC team
conducted thorough secondary research using web sources to understand how the initiative
works. Key stakeholders were then identified and an interview was conducted with Jagori. This
primary research cleared gaps in the team’s understanding of the initiative and provided
A scene from a documentary film made for exploring how women negotiate public spaces daily/ Source:
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
Key stakeholders
• Jagori
• Department of Women and Child Development (Government of Delhi)
• UNIFEM (South Asia Regional Office)
• UN Habitat Nairobi.
Lessons learned
Creating public awareness and ending the silence
One of the outcomes of the Safe Delhi Campaign is that women’s safety is no longer considered
only a women’s issue. It has been established that diverse groups of people have a role to play
in creating safer communities and cities. Through the workshops, t
group discussions, media coverage the campaign is involving various sections of the city’s
populace- urban planners, police and communities
upon people to speak up and is providing them
experiences and participate in bringing about changes in attitudes and behaviours.
Getting stakeholders on board
The campaign is successfully building relationships and reaching out to various government
departments which have the authority and resources to initiate changes. The campaign has
made the activities and planning of these departments (transport, education, urban planning)
more gender sensitive by imparting and institutionalizing gender related trai
with these departments has helped the campaign in identifying appropriate strategies for
making public spaces more women friendly and sharing these with concerned government
authorities.
Knowledge creation
The campaign has succeeded
knowledge and information on the issue. Through the surveys and safety audits, it has
identified key sites of violence and harassment and formulated a strategic framework for Delhi
to deal with the issue of women’s safety. The survey and audit findings along with the strategic
framework have been shared with all relevant government departments.
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
Department of Women and Child Development (Government of Delhi)
UNIFEM (South Asia Regional Office)
UN Habitat Nairobi.
reating public awareness and ending the silence
One of the outcomes of the Safe Delhi Campaign is that women’s safety is no longer considered
only a women’s issue. It has been established that diverse groups of people have a role to play
in creating safer communities and cities. Through the workshops, training sessions, focus
group discussions, media coverage the campaign is involving various sections of the city’s
urban planners, police and communities- in the process of making Delhi safe. It calls
upon people to speak up and is providing them a channel through which they can share their
experiences and participate in bringing about changes in attitudes and behaviours.
etting stakeholders on board
The campaign is successfully building relationships and reaching out to various government
artments which have the authority and resources to initiate changes. The campaign has
made the activities and planning of these departments (transport, education, urban planning)
more gender sensitive by imparting and institutionalizing gender related trai
with these departments has helped the campaign in identifying appropriate strategies for
making public spaces more women friendly and sharing these with concerned government
The campaign has succeeded in bringing great attention to the issue. It has created a pool of
knowledge and information on the issue. Through the surveys and safety audits, it has
identified key sites of violence and harassment and formulated a strategic framework for Delhi
with the issue of women’s safety. The survey and audit findings along with the strategic
framework have been shared with all relevant government departments.
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
8
Department of Women and Child Development (Government of Delhi)
One of the outcomes of the Safe Delhi Campaign is that women’s safety is no longer considered
only a women’s issue. It has been established that diverse groups of people have a role to play
raining sessions, focus
group discussions, media coverage the campaign is involving various sections of the city’s
in the process of making Delhi safe. It calls
a channel through which they can share their
experiences and participate in bringing about changes in attitudes and behaviours.
The campaign is successfully building relationships and reaching out to various government
artments which have the authority and resources to initiate changes. The campaign has
made the activities and planning of these departments (transport, education, urban planning)
more gender sensitive by imparting and institutionalizing gender related training. Interacting
with these departments has helped the campaign in identifying appropriate strategies for
making public spaces more women friendly and sharing these with concerned government
in bringing great attention to the issue. It has created a pool of
knowledge and information on the issue. Through the surveys and safety audits, it has
identified key sites of violence and harassment and formulated a strategic framework for Delhi
with the issue of women’s safety. The survey and audit findings along with the strategic
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
The work done by the campaign has been a part of and contributed significantly to a multi
project called Gender Inclusive Cities (GIC).
The GIC project aims to understand the dimensions of gender inequality and exclusion in cities
and implement interventions based on the knowledge generated. Association with the GIC has
helped in the promoting the message of the Safe Delhi campaign at a gl
One of its key contributions lies in the fact that it draws attention to the need to look at urban
planning as one major area that needs to be gender sensitive. Once infrastructure development
is carried out keeping the needs of women in mind,
women’s safe access to public places in the city.
Way Ahead The Delhi government has just launched ‘Awaaz Uthao’ a project to set up grass root level
women safety collectives -
educationists, RWA’s representative, an
representative-in order to strengthen and empower women at the local level and enable them
to reach the concerned authorities with their problems. Thi
partnership with Jagori and is a result of the sustained effort and impact of the Safe Delhi
Campaign. Jagori is also going to be a part of the working group of Unified Traffic and
Transportation Infrastructure (planning &
gender auditing in the urban planning process.
Meanwhile, it is always on the look out to deliver more training sessions and workshops and
circulating the campaign material and making more people aware about t
difference that they can make
Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.
Documentation was created by Research Associate,
For further information, please contact
4 Gender Inclusive Cities (GIC) project is administered by Women in Cities International (WICI). It is a study is
being conducted in four cities- Delhi (India), Rosario
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
The work done by the campaign has been a part of and contributed significantly to a multi
Gender Inclusive Cities (GIC).4
The GIC project aims to understand the dimensions of gender inequality and exclusion in cities
and implement interventions based on the knowledge generated. Association with the GIC has
helped in the promoting the message of the Safe Delhi campaign at a global level.
One of its key contributions lies in the fact that it draws attention to the need to look at urban
planning as one major area that needs to be gender sensitive. Once infrastructure development
is carried out keeping the needs of women in mind, it will bring Delhi a step closer to creating
women’s safe access to public places in the city.
The Delhi government has just launched ‘Awaaz Uthao’ a project to set up grass root level
-comprising of youth from the area, community members,
educationists, RWA’s representative, an Anganwadi worker, a police official and NGO
in order to strengthen and empower women at the local level and enable them
to reach the concerned authorities with their problems. This initiative has been launched in
partnership with Jagori and is a result of the sustained effort and impact of the Safe Delhi
Campaign. Jagori is also going to be a part of the working group of Unified Traffic and
Transportation Infrastructure (planning & engineering) Centre (UTTIPEC) to incorporate
gender auditing in the urban planning process.
Meanwhile, it is always on the look out to deliver more training sessions and workshops and
circulating the campaign material and making more people aware about t
difference that they can make
Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.
Documentation was created by Research Associate, Sapna Kedia
For further information, please contact, Director, Naimar Rahman, at [email protected]
Gender Inclusive Cities (GIC) project is administered by Women in Cities International (WICI). It is a study is
Delhi (India), Rosario (Argentina), Dar es
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
9
The work done by the campaign has been a part of and contributed significantly to a multi-city
The GIC project aims to understand the dimensions of gender inequality and exclusion in cities
and implement interventions based on the knowledge generated. Association with the GIC has
obal level.
One of its key contributions lies in the fact that it draws attention to the need to look at urban
planning as one major area that needs to be gender sensitive. Once infrastructure development
it will bring Delhi a step closer to creating
The Delhi government has just launched ‘Awaaz Uthao’ a project to set up grass root level
a, community members,
worker, a police official and NGO
in order to strengthen and empower women at the local level and enable them
s initiative has been launched in
partnership with Jagori and is a result of the sustained effort and impact of the Safe Delhi
Campaign. Jagori is also going to be a part of the working group of Unified Traffic and
engineering) Centre (UTTIPEC) to incorporate
Meanwhile, it is always on the look out to deliver more training sessions and workshops and
circulating the campaign material and making more people aware about the problem and the
Research was carried out by OneWorld Foundation India (OWFI), Governance Knowledge Centre (GKC) team.
Sapna Kedia
Gender Inclusive Cities (GIC) project is administered by Women in Cities International (WICI). It is a study is
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
References • Understanding Women’s Safety: Towards a Gender Inclusive City, Research Findings, Delhi
2009-10, Jagori
• www.jagori.org
• http://safedelhi.jagori.org/
• Interviews were conducted with Jagori
APPENDIX A: INTERVIEW QUESTIONNAIRE1. Jagori initiated the Safe Delhi Campaign in 2004 to address the problem of women’s safety
and their access to public places. How was the program initiated?
2. Jagori, Department of Women and Child Development (Government of Delhi), UNIFEM
(South Asia Regional Office) and UN Habitat Nairobi are the key stakeholders for running the
Safe Delhi Campaign. What are their roles? Are there any other stakeholders? If yes, what are
their roles?
3. The Safe City Initiative includes key components:
i) Development of a strategic framework for Delhi
components of this framework?
ii) Capacity building and material development for wider outreach: What measures are taken
for capacity building? How is the content for outreach buil
iii) Advocacy with different departments and agencies: What methods are used to involve and
communicate with these departments i.e. with Department of Education, Police, Bhagidari,
Urban Planning and Mission Convergence?
iv) Dissemination of the findings of the survey and tools with women’s groups working on
these issues in the country: Can you explain what the purpose of the survey is and how is it
carried out? What is the survey area? How many such surveys have been held?
4. Safe cities hopes to make Delhi a safer place for women. Does it also address issues of safety
in the private domain?
5. The gender and inclusive cities project builds upon the work of the Safe Delhi Campaign?
Can you tell us in brief about the gender project, its
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
Understanding Women’s Safety: Towards a Gender Inclusive City, Research Findings, Delhi
http://safedelhi.jagori.org/
Interviews were conducted with Jagori
: INTERVIEW QUESTIONNAIRE Jagori initiated the Safe Delhi Campaign in 2004 to address the problem of women’s safety
and their access to public places. How was the program initiated?
2. Jagori, Department of Women and Child Development (Government of Delhi), UNIFEM
onal Office) and UN Habitat Nairobi are the key stakeholders for running the
Safe Delhi Campaign. What are their roles? Are there any other stakeholders? If yes, what are
3. The Safe City Initiative includes key components:
a strategic framework for Delhi- How is this being done? What are the key
components of this framework?
ii) Capacity building and material development for wider outreach: What measures are taken
for capacity building? How is the content for outreach built and circulated?
iii) Advocacy with different departments and agencies: What methods are used to involve and
communicate with these departments i.e. with Department of Education, Police, Bhagidari,
Urban Planning and Mission Convergence?
on of the findings of the survey and tools with women’s groups working on
these issues in the country: Can you explain what the purpose of the survey is and how is it
carried out? What is the survey area? How many such surveys have been held?
es hopes to make Delhi a safer place for women. Does it also address issues of safety
5. The gender and inclusive cities project builds upon the work of the Safe Delhi Campaign?
Can you tell us in brief about the gender project, its objectives and results so far?
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
10
Understanding Women’s Safety: Towards a Gender Inclusive City, Research Findings, Delhi
Jagori initiated the Safe Delhi Campaign in 2004 to address the problem of women’s safety
2. Jagori, Department of Women and Child Development (Government of Delhi), UNIFEM
onal Office) and UN Habitat Nairobi are the key stakeholders for running the
Safe Delhi Campaign. What are their roles? Are there any other stakeholders? If yes, what are
How is this being done? What are the key
ii) Capacity building and material development for wider outreach: What measures are taken
t and circulated?
iii) Advocacy with different departments and agencies: What methods are used to involve and
communicate with these departments i.e. with Department of Education, Police, Bhagidari,
on of the findings of the survey and tools with women’s groups working on
these issues in the country: Can you explain what the purpose of the survey is and how is it
carried out? What is the survey area? How many such surveys have been held?
es hopes to make Delhi a safer place for women. Does it also address issues of safety
5. The gender and inclusive cities project builds upon the work of the Safe Delhi Campaign?
objectives and results so far?
Transparency and Accountability
Governance Knowledge CentrePromoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Government of India
6. The campaign started in 2004. How far has it been successful in achieving the objectives with
which it began? What are the major achievements of the campaign?
7. What were some of the major challenges that the campaign
8. Are their any enhancements planned for the future?
9. Can you share with us some data that reflects the impact of the campaign
women’s groups, government departments, colleges involved and findings of the
Transparency and Accountability
Governance Knowledge Centre
Promoted by Department of Administrative Reforms and Public Grievances
Ministry of Personnel, Public Grievances and Pensions
Researched and documented by
OneWorld Foundation India
Women Empowerment
Safe Delhi
6. The campaign started in 2004. How far has it been successful in achieving the objectives with
which it began? What are the major achievements of the campaign?
7. What were some of the major challenges that the campaign faced? How were they overcome?
8. Are their any enhancements planned for the future?
9. Can you share with us some data that reflects the impact of the campaign
women’s groups, government departments, colleges involved and findings of the
Transparency and Accountability
Case Study
Women Empowerment
Safe Delhi Campaign
March 2011
11
6. The campaign started in 2004. How far has it been successful in achieving the objectives with
faced? How were they overcome?
9. Can you share with us some data that reflects the impact of the campaign- i.e. number of
women’s groups, government departments, colleges involved and findings of the survey