safety in the stacks: developing safety procedures and training in the academic library
TRANSCRIPT
LINSCHEID LIBRARYLINSCHEID LIBRARYSafety in the Stacks: Developing
Safety Procedures and Training in the
Academic Library
2014 Oklahoma Library Association Annual Conference
Chelsea Baker, MLIS
Instructional Services Librarian
Jolene Poore, MSHR
Circulation Assistant
LINSCHEID LIBRARY
Headlines
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Back Page Situations
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Safety Culture
“…an amalgamation of values, standards, morals, and norms of
acceptable behavior…Safety culture has to be inherent in the thoughts
and actions of all the individuals at every level in an organization.”
(qtd. in Crutchfield and Roughton)
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Starting Point
LINSCHEID LIBRARY• Documentation
– Patron Code of Conduct
– Designated Individuals
– Written Procedures
• Equipment– First Aid Kits
– Intercom System
– Security Cameras
– AED
• Training– Procedures
– Equipment
– First Aid
Evaluating Needs
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Researching Procedures
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1
2
Low vs. High Impact
High Frequency/Low Impact
Low Frequency/ High Impact
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• What
– Define the situation
• Who
– The people/departments involved
• How
– Action steps to address the situation
Drafting Procedures
LINSCHEID LIBRARYTypes of Incidents
– Theft
– Vandalism
– Medical emergency
– Suspicious behavior
– Physical behavior
– Verbal behavior
– Policy violations
– Other
Documenting Incidents
Information to Gather
– Date
– Time
– Description of Incident
– Location of Incident
– Name and/or description
of those involved
– Police Called?/Report #
– Officer Name & Badge
– Name of person
recording the incident
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Approval and Buy-In
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Training Full-Time Employees
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Safety Procedures
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Training Student Assistants
Rolling Out Training In Phases
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Training Student Assistants
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Training Student Assistants
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Creating a Safety Culture
holistic second nature
just right always evolving
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Questions
How do you
currently or how
can you create a
safety culture at
your library?
LINSCHEID LIBRARYAmerican Library Association Intellectual Freedom Committee. (2005, January 19). Guidelines for the
development of policies and procedures regarding user behavior and library usage. Retrieved from
http://www.ala.org/Template.cfm?Section=otherpolicies&Template=/ContentManagement/ContentDisp
lay.cfm&ContentID=13147
Crutchfield, N., & Roughton, J. (2014). Safety culture: An innovative leadership approach. Waltham, MA:
Butterworth-Heinemann.
Graham, W. (2012). The black belt librarian: Real-world safety & security. Chicago, IL: American Library
Association.
LLAMA BES Safety & Security of Library Buildings Committee. (2010, June 27). Library security guidelines
document. Retrieved from
http://www.ala.org/llama/sites/ala.org.llama/files/content/publications/LibrarySecurityGuide.pdf
Raffensperger, T. E. (2010). Safety and security in urban academic libraries: A risk assessment approach to
emergency preparedness. Urban Library Journal, 16(1). Retrieved from
http://ojs.gc.cuny.edu/index.php/urbanlibrary/index
Shuman, B. A. (1999). Library security and safety handbook: Prevention, policies and procedures. Chicago, IL:
American Library Association.
Smith, J. (2009, March). Sample disaster and emergency plan for Alabama public libraries. Retrieved from
http://webmini.apls.state.al.us/apls_web/apls/apls/docs/publications/Public%20Library%20Sample%20Dis
aster%20Plan%20March%202009%20edition.pdf
Wilkinson, F. C., & Lewis, L. K. (2008). Developing a safety training program. Library & Archival Security, 21, 77-
85.
References & Resources
LINSCHEID LIBRARYSlide 2:
Virginia Tech Shooting Fair Use Stephen Crowley for The New York Times
Accused Gunman in Oakland Massacre Tells CBS 5 He’s ‘Deeply Sorry’ Fair Use CBS 5 San Francisco
No Bond for Man Suspected of Killing ECU Student Fair Use KOCO.com
AKNIU Memorial Public Domain Alex Kriegsmann/Cafebaro
First Degree Murder Charge Filed Against Duncan Teen in Christopher Lane’s Death Fair Use KOCO.com
Slide 3: Photos by Linscheid Library CC BY-NC-SA 4.0
Slide 5: Two Heads are Better Than One CC BY-NC 2.0 Alice Bartlett
Slide 6: Català: Imatge de Pluja d‘Idees Public Domain Agripolare
Slide 7: Google Logo officially released on May 2010 Public Domain Google Inc
Slide 8: Risk Prioritization Matrix Cited in Raffensperger
Slide 9: Photo by Linscheid Library CC BY-NC-SA 4.0
Slide 10: 3D Judges Gavel CC BY 2.0 Chris Potter for StockMonkeys.com
Slide 11: Approved in Red CC BY-SA 3.0 Majays31
Slide 12: Microsoft PowerPoint Clip Art
Slide 13: Red Carpet Public Domain Gustavorezende
Slide 14: Survivor Logo Fair Use CBS
Slide 15: Photos by Linscheid Library CC BY-NC-SA 4.0
Slide 16:
Indian Yoga CC BY-NC-ND 2.0 Lara Cerri
Goldilocks Runs from the Three Bears Public Domain Arthur Mee and Holland Thompson, eds. The Book of Knowledge (New York, NY: The Grolier Society, 1912). Courtesy of the private collection of Roy Winkelman
Yawning Tiger Cub II CC BY-ND 2.0 Tambako The Jaguar
Evolution Logo Wikimedia CC BY-SA 3.0 Johanna Pung for Wikimedia Deutschland
Slide 17: Day 087/365 CC BY-NC-SA 2.0 Great Beyond
Photo Credits