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    Safety is Dish Served Warm

    WIFM(WHATS IN IT FOR ME)

    Because reports sound Cold

    Who pushing the baby

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    DO WE FIT TOGETHER?

    HUMAN

    RESOURCES

    HEALTH

    AND

    SAFETY

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    EVOLUTION AND CHANGE

    All Management Systemswithin a company must

    follow the path ofevolution ifthey are to continue to

    contribute to a companysgrowth and success.

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    THE DRIVERS OF EVOLUTION

    The drivers of the Evolution process include:

    technology,

    global markets, the current values of society, and

    the need for organizational

    efficiency and/ or effectiveness.

    EVOLUTION = CHANGE

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    CHANGE MANAGEMENT

    Strategic planning what do you want to change?

    Set objectives, goals, targets

    Create commitment champions and stakeholders

    Turn objectives/targets into measurable projects

    Evaluate (pilot the project first!)

    Implementation have a plan that is consistent & robust

    Communication and feedback from the customers or

    users affected by the change. Program measurement and evaluation to support

    continuous improvement.

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    PERCEPTION

    One of the most powerful factors

    that can influence the creation or

    destruction of a safety culture is

    PERCEPTION

    Perception can also drive Change

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    WHAT DO WE HAVE IN COMMON?

    HEALTH

    AND SFETY

    Roles and Responsibilities ( OHS Act & Regs)

    Employee rights (OHS Act)

    Training and Competency (OHS Regs/Code) Job/Position Requirements that identify:

    Safety Sensitive (OHS Act)

    Potential risk levels (OHS Code Part 2)

    Increased risk from exposure (OHS Code Part 4, 14

    and 20)

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    WHAT DO WE HAVE IN COMMON?

    HEALTH

    AND SFETY

    Emergency Preparedness and Response

    (OHS Code Part 7) which includes, Workplace Violence ( OHS Code Part 27)

    Working Alone (OHS Code Part 28)

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    ROLES AND RESPONSIBILITIES

    HEALTH

    AND SFETY

    Obligations of employees, workers, etc.

    (OHS Act, Section 2)

    Every employer shall ensure, as reasonably

    practicable to do so:

    a) The health and safety ofworkers engaged in work for

    the employer

    b) The health and safety of workers not engaged in thework of the employer but present at a work site at

    which work is being carried out.

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    ROLES AND RESPONSIBILITIES

    HEALTH

    AND SFETY

    Obligations of employees, workers, etc.

    (OHS Act, Section 2)

    Every worker shall while engaged in an occupation:

    a) Take reasonable care to protect the H&S of themselves

    and other workers present while they are working;

    b) Cooperate with the employer for the purposes of

    protecting the H&S of themselves, other workersengaged in work for the employer and other workers

    present at the work site when work is being conducted.

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    EMPLOYEE RIGHTS

    HEALTH

    AND SFETY

    THE RIGHT TO REFUSE UNSAFE WORK

    (Existence of imminent danger, OHS Act, Section 35)

    Definition

    Danger that is not normal for that occupation, or

    Danger, under which a person engaged in that occupation would not

    normally carry out the work.

    Obligations

    Workers must not perform work that could create imminent danger;

    Employers must investigate & take action to eliminate imminent

    danger;

    Disciplinary action may result in charges against the employer.

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    EMPLOYEE RIGHTS

    HEALTH

    AND SFETY

    THE RIGHT TO PARTICIPATE

    (Hazard Assessment, Elimination & Control,

    OHS Code Part 2)

    Worker Participation If reasonably practicable, an employer must involve affected

    workers in the hazard assessment and in the control or elimination

    of the hazards identified.

    An employer must ensure that workers affected by the hazardsidentified in a hazard assessment report are informed of the hazards

    and the methods used to control or eliminate the hazards.

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    EMPLOYEE RIGHTS

    HEALTH

    AND SFETY

    THE RIGHT TO KNOW(WHMIS, OHS Code Part 29)

    Applies to workers who work with or near a controlled product or

    who perform work involving the manufacture of a controlled

    product.

    Training in how to create and read labels, find and interpret Material

    Safety Data Sheet information and apply procedures for storage,

    use, and handling a controlled product must be provided by the

    employer. May also apply to office staff!

    Must be specific to the products used by the employer!

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    How am I protected at work?

    Workplace Safety Law

    Rights & Responsibilities

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    Worker Rights and Responsibilities

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    Workers: Key Safety Responsibilities!

    Responsible to reportunsafe acts and conditions

    Responsible to follow safe-workrules in your workplace

    Responsible to use equipmentproperly

    Responsible to work safely andnot endanger others

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    Hmmmmm

    How are Rights and Responsibilities different?

    Whats harder: understanding or exercising safety rightsand responsibilities? Why?

    What sorts of things stop us from exercising our safetyrights?

    What sorts of things stop us from meeting our safetyresponsibilities?

    What could be done to improve these things?

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    Ensure the health and safety of personsat or near the workplace

    Inform workers of hazards in theworkplace

    Follow safety law, and make sure that

    workers do so as well!

    Make sure workers have properequipment and correct safety gear to

    work safely; and maintain equipment safely

    Employers: Key Responsibilities

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    Hmmmmm

    Its ten years from now and youre running your ownbusiness! What could it be? Discuss:

    - What are some of the hazards your workers will need toknow about?

    - What types of training will they need to do their jobssafely?

    - What type of training will you and your supervisors need torun the business safely?

    - In what ways can workers and employers come together forworkplace safety?

    - If something bad happens at one of your job sites, howcould it impact your business?

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    Does Nova Scotia have health and safety law?Yes. The OHS Act and OHS officers work to keep us safe at work!

    Do you have a legal responsibility to help keep co-workers safe?

    Yes. Workplace safety is also about your behaviour toward others!

    Do you have the right to know about the hazards that could affect you at work?Yes. All jobs have risks! Your employer has to tell you how to protect yourself.

    Do you have the legal right to refuse to do work that you feel will endanger you?

    Yes. If youre not given information to do a hazardous task safely, dont do it.

    Could you be fired for not following your workplaces safety rules?Yes. Take your employers safety rules seriously and follow them!

    Is your boss responsible to make sure you have safe-work training?

    Yes! By law! Training can give you the power to safely meet workplace risks!

    How are we doing?

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    EMPLOYEE RIGHTS

    HEALTH

    AND SFETY

    THE RIGHT TO KNOW(Chemical Hazards, Biological Hazards & Harmful

    Substances, OHS Code

    The employer must ensure that a worker who may be exposed to a

    harmful substance at a work site is informed of the health hazards

    and assessments/measurements taken of the harmful substance.

    Training in procedures developed to minimize the workers exposure

    must be provided; verification of understanding is required.

    Health assessments and health records must be managed to meet

    privacy laws (FOIP/PIPA) but information on potential hazards and

    exposure must be communicated to affected workers.

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    TRAINING AND COMPETENCY

    HEALTH

    AND SFETY

    Competent in relation to a worker, means adequatelyqualified, suitably trained and with sufficient experience to

    safely perform work without supervision or with only a

    minimal degree of supervision. (OHS Regulations,Definitions)

    Duties of workers (OHS Regs, Section 14)

    A worker who is not competent to perform work that may

    endanger the worker or others must not perform the work

    except under the direct supervision of a worker who is

    competent to perform the work.

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    TRAINING AND COMPETENCY

    HEALTH

    AND SFETY

    Safety Training (OHS Regs, Section 15)

    An employer must ensure that a worker is trained in the

    safe operation of the equipment the worker is required to

    operate.

    Minimum training considerations/requirements detailed.

    Affirms that workers must participate.

    Multiple sections of the OHS Code specify trainingrequirements for equipment, activities or hazardous

    situations.

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    JOB / POSITION REQUIREMENTS

    HEALTH

    AND SFETY

    Safety Sensitive Positions

    Evolved from the OHS obligation of the employer to ensure the

    health and safety of workers at an employer worksite and the

    Human Rights obligation not to discriminate against protected

    groups.

    Bona fide requirements for each position must be documented

    and communicated.

    Testing that is linked to these requirements is accepted.

    Discrimination challenges occur when personal assessments

    (biometrics data for personal identification) /function fit tests) and

    testing (drug/alcohol)occurs without clear justification,

    rationalization and communication.

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    JOB / POSITION REQUIREMENTS

    HEALTH

    AND SFETY

    Risk level of each position

    (OHS Code, Part 2 Hazard Assessment, Elimination and Control.)

    An employer must assess a work site and identify existing and

    potential hazards before work begins at the work site . . .

    Hazard assessments are to be completed when a new work

    process is introduced, when work processes or operations change,

    before construction or alterations/additions to a work site and as

    needed to prevent the development of unsafe and unhealthy

    working conditions.

    Conduct a periodic Task or Job Hazard Assessment; methods are

    referenced in the OHS Code interpretation guide or Partnerships/

    COR program.

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    JOB / POSITION REQUIREMENTS

    HEALTH

    AND SFETY

    Workers with increased risk due to exposure

    (OHS Code, Part 4 Chemical Hazards, Biological Hazards and

    Harmful Substance, Part 14 Lifting and Handling Loads, Part 20 -

    Radiation.)

    Reproductive and mutagenic hazards for male and female workers

    must be clearly identified and managed in cooperation with these

    workers.

    Actions taken to isolate, remove, demote or alter a workers duties

    who are exposed to these hazards may result in discriminationcharges. (i.e. preventing or removing a women of reproductive

    age, or a woman who becomes pregnant, from a high risk position,

    without worker agreement, is discriminatory).

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    JOB / POSITION REQUIREMENTS

    HEALTH

    AND SFETY

    Workers with increased risk due to exposure

    Physical demands and repetitive strain (musculoskeletal) hazards

    for male and female workers must be clearly identified and

    managed in cooperation with these workers.

    Actions taken to isolate, remove, demote or alter a workers duties

    who are exposed to these hazards may result in discrimination

    charges. (i.e. a worker is denied a position based upon perceived

    physical ability or previous medical history; bona fide physical

    requirements have not been defined.) Return to work programs must be managed under the duty to

    accommodate mandate.

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    EMERGENCY PREPAREDNESS

    HEALTH

    AND SFETY

    Emergency response plan(OHS Code, Part 7 Emergency Preparedness & Response)

    1) An employer must establish an emergency responseplan for responding to an emergency that may requirerescue or evacuation.

    2) An employer must consult with affected workers inestablishing the emergency response plan.

    3) An employer must ensure that an emergency responseplan is current.

    WHAT EMERGENCIES CAN THE HR GROUP FACE?

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    EMERGENCY PREPAREDNESS

    HEALTH

    AND SFETY

    Workplace Violence (OHS Code, Part 27 Violence) Conduct a hazard assessment (potential violence

    situations and security risks). Resources: CCOHS

    Violence in the Workplace Prevention Guide.

    Develop a policy and response procedures.

    Train your workers on:

    How to recognize workplace violence;

    What has been implemented to minimize or eliminateworkplace violence, including how to respond to workplace

    violence and how to obtain assistance;

    How to report, investigate and document an incident.

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    EMERGENCY PREPAREDNESS

    HEALTH

    AND SFETY

    Working Alone (OHS Code, Part 28 Working Alone) Identify working alone situations and positions exposed

    to this hazard. Resource: Working Alone Safely AlbertaWorkplace Health and Safety.

    Identify and implement an effective method ofcommunication (radio, telephone, other electronicmethods) between the lone worker and persons whocan respond to an emergency or medical situation

    (worker injury or illness). Direct contact at regular intervals may be required if

    effective communication methods are not available.

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    PERCEPTION: A DOUBLE EDGED SWORD

    How people perceive something will dictate

    how they respond to it.

    Positive Perceptions = Positive Responses

    Negative Perceptions = Negative Responses

    Where do we start looking for the real

    perceptions of the people?

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    COMPLIANCE VS. CULTURE

    Lack of management time commitments to H&Sactivities. (Support & Resources)

    No active or visible support (management tours,

    participation, walk the talk, etc.). Employee apathy towards health and safety

    initiatives.

    Document gaps (missing or vague informationon records); records only completed to meetminimum standards.

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    Auto pilot approach to H&S responsibilities.

    The Committee has difficulty in attractingchampions and effective members.

    (Sustainability) Negative enforcement is common to meet

    compliance requirements; positive recognitionis non existent. (Emotional Intelligence)

    SILENCE (which is not golden in Health andSafety ! ).

    COMPLIANCE VS. CULTURE

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    FROM COMPLIANCE TO CULTURE

    THE STICK OR THE CARROT

    Whats in it for me? (WIFM)

    Buy in by the champions

    Treat Others as you want to

    be treated (El)

    Resources for

    Sustainability

    Compliance

    through

    ReactiveFear

    Policeman attitude

    Negative feedback &recognition

    Fire- Fighting

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    CREATING SUSTAINABLE CULTURE

    PEOPLE INITIATIVES PROCESS IMPROVEMENT

    Communication

    Focus

    Measurement

    C/A Management

    Training & Competency

    System Integration

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    PEOPLE INITIATIVES: COMMUNICATION

    Strategic Planning

    what is our focus,

    what do we want to achieve and,

    how will we know when we get there?Implement at all levels of the organization andinvolve key stakeholders.

    Communication Standards Identify who communicates what and when

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    PEOPLE INITIATIVES: COMMUNICATION

    Communication Tools Perception Surveys what do the people truly

    believe?

    Identify how people can communicate & receive

    feedback (meetings, committees, electronic tools).These must be easy to access and effective or theywill be abandoned.

    Information with substance how does this affect orapply to me?

    Promote goals that have meaning to the people theyaffect; develop buy-in before implementation.

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    PEOPLE INITIATIVES: FOCUS

    Shift the focus from strictly Health and Safetyto a broader Wellness focus, and introducesocial topics to communication exercises.

    Personal home safety and security

    Health and Safety while traveling / vacations

    Recreational Health and Safety

    Financial education or social well being issues

    WHATS IN IT FOR ME?

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    PEOPLE INITIATIVES: MEASURE

    Shift emphasis to measure progress towardsproactive goals, rather than negative events.

    Involve all levels of the organization in setting

    goals and targets to meet the strategic plan. Link measurement information to the

    performance management system (all levels).

    Provide constructive and timely feedback;

    Focus on improvement activities and meetingcultural standards.

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    PEOPLE INITIATIVES: MEASURE

    Collect relevant data;

    Measure how quickly problems arecorrected and evaluated, as well as how

    often they occur. Make the measurements more meaningful

    to the actual work site, not just a VagueStatistical number.

    Measure efforts to improve, not failures tosucceed.

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    PROCESS IMPROVEMENT: C/A MGMNT

    How well a Corrective Action is managed is as

    important as the corrective action itself.

    Standardize and centralize the corrective action

    management process.

    Assign responsibility, implementation dates and

    accountability by management to follow up.

    Verify that actions have been addressed and

    CLOSED!

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    PROCESS IMPROVEMENT: C/A MGMNT

    Use Corrective Action (C/A) Management

    to move past a basic reaction stage to

    incidents or losses.

    CORRECTIVE ACTIONS

    LEAD TOPREVENTATIVE ACTIONS.

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    TRAINING is not just teaching how to do a task, but alsois a tool to set standards and mold attitudes.

    Add real structure and validation to on the jobtraining. TELL SHOW TEST.

    Move away from reactive training. Use Adult learning techniques; teach to establish

    understanding and comprehension. Foster a sense ofI am performing a key task on the part of the

    trainee. Develop and introduce career training plans to

    develop a sense of importance.

    PROCESS IMPROVEMENT: TRAINING

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    The integration of the Health and Safety andHuman Resource disciplines can:

    Can allow for the blending of resources and efforts

    towards a common goal. Blend technical and people expertise vital to meeting

    compliance and conformance requirements.

    Validate people strategies owned by Human

    Resources.

    Advance H&S initiatives that may not be on theexecutive priority list.

    PROCESS IMPROVEMENT: INTEGRATE

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    MOVING FORWARD

    ACCEPT the reality of your resources & limitations.

    PLAN what you want to do and do it.

    COMMUNICATE on all levels.

    MEASURE the results of what you do.

    Resist the document trap! An effective and

    successful H&S program is not based upon the

    quantity of documents & records kept.

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    MOVING FORWARD

    CELEBRATE small successes as this can instill

    confidence, demonstrate commitment

    and foster a We can do this belief in the

    culture.

    Avoid trying to do it all at once.

    small successes celebrated in a big waycan pave the path to large achievements.

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    ARE WE GOING THE SAME DIRECTION?

    HEALTH

    AND SFETYQuestions

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