safety report - wmata.com · safety report and status of recommendations purpose: to provide the...

Customer Services, Operations, and Safety Committee

Board Information Item IV-B

July 8, 2010

Safety Report

Page 59 of 114

Washington Metropolitan Area Transit Authority

Board Action/Information Summary

Action Information MEAD Number:Resolution:

Yes No

TITLE: Safety Report and Status of Recommendations PURPOSE: To provide the Customer Service, Operations and Safety Committee an update on the safety actions completed/underway, open corrective action plans (CAP), investigations and safety performance indicators. DESCRIPTION: Previous accident investigations and Federal/State audits have recommended corrective actions to improve Metro’s overall safety. The update contains the status of the CAPS since 2007, the National Transportation Safety Board’s (NTSB) ongoing investigations and Tri-State Oversight’s (TOC) Triennial Safety and Security Review. Additionally the report provides a comparison of monthly safety performance indicators from January 2008 through May 2010. FUNDING IMPACT: None RECOMMENDATION: None

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Washington Metropolitan Area Transit Authority

Safety Report

Customer Service, Operations and Safety Committee

July 8, 2010

Page 61 of 114

Purpose

Provide the Customer Service Operations and• Provide the Customer Service, Operations and Safety Committee an update on:

– Safety actions completed and underway

– Open Corrective Action Plans (CAPS)

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Safety Actions- Training

• Strengthen the expertise of the Safety Department• Strengthen the expertise of the Safety Department• Three of six Transportation Safety Institute (TSI)

classes completed• Remaining three classes now through September 2010• Successful completion of classes can lead to TSI

Certification as Transit Safety Specialist / DirectorCertification as Transit Safety Specialist / Director

• Complete the Roadway Worker Protection ProgramComplete the Roadway Worker Protection Program• On schedule for implementation / training in Fall 2010

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Safety Actions- Training

• U S Department of Transportation Transportation Safety• U.S. Department of Transportation, Transportation Safety Institute (TSI) teaching six classes for Metro employees from May through September 2010

− Transit System Security – Completed− FTA Track Inspection – Completed

Managing Transit Emergencies Completed− Managing Transit Emergencies - Completed− Current Trends in Rail System Security− Rail Incident InvestigationRail Incident Investigation− Rail System Safety

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Safety Actions- Tracking and Staffing

• Develop an accident and investigation database• Develop an accident and investigation database• Safety Management System training on-going within BUS• Requirements and process development for RAILq p p

• Fill vacancies in the Safety Department • All twelve positions filled • Bus Quality Assurance office reassigned

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Safety Actions-Improve Safety CultureImprove Safety Culture

• Improve the agency’s safety culture • Consultant contract awarded to assist with FTA and TOC

audits recommendationsaudits recommendations• Independent consultants providing assessment of safety

culture• Employees’ safety survey wrapping up July 9, 2010

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Safety Actions- Employee Survey

• Safety Survey• Safety Survey• To date, over 70% of Metro

employees have completed surveyDe eloped emplo ees’ s e ith• Developed employees’ survey with the Corporate Executive Board CompanyThe purpose of the survey is• The purpose of the survey is understand workforce and establish benchmarkQuestionnaire administered June 9• Questionnaire administered June 9 through July 9, 2010

• Final report provided in September 20102010

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Total CAPs 2004 – 2010

23% (60)OPEN

77% (196)CLOSED

TOTAL Open

TOTAL ClosedTOTAL Closed

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Safety Actions- TOC Review

• Tri-State Oversight (TOC) On-Site Triennial Safety &• Tri State Oversight (TOC) On Site Triennial Safety & Security Review− Conducted by TOC and TOC representatives− Audit completed June 24, 2010− Exit interview complete on June 25, 2010− Preliminary TOC Report expected within six weeksy p p

− TOC Final Report within 14 weeks

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Appendix A - Statistical Information

Page 70 of 114

Metrorail Safety Performance Indicators

90Rail Passenger Injuries (On Board)

60708090

405060

102030

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2010 1 2 2 4 4

-100

Total132010 1 2 2 4 4

2009 5 2 5 1 1 81 2 4 3 3 3 02008 10 6 7 3 9 14 8 4 7 8 1 3

1311080

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Rail Transit Facilities Occupant Injuries(I St ti d P ki F iliti )

4045

(In Stations and Parking Facilities)

253035

101520


2010 10 22 8 10 8

05

Total582010 10 22 8 10 8

2009 10 6 12 11 8 4 6 7 4 5 3 122008 22 40 8 11 12 16 16 10 9 12 10 9

5888175Page 72 of 114


Rail Passenger Injury Rate

0 40

0.50

0.60

0 20

0.30

0.40

0 00

0.10

0.20


2010 0 01 0 02 0 01 0 03 0 03

-0.10

0.00

Avg.0 022010 0.01 0.02 0.01 0.03 0.03

2009 0.04 0.02 0.04 0.01 0.01 0.53 0.02 0.04 0.02 0.02 0.02 0.002008 0.08 0.05 0.05 0.02 0.06 0.09 0.05 0.03 0.05 0.05 0.01 0.02

0.020.060.05Page 73 of 114


Escalator Injuries

20

25

10

15

0

5


2010 8 9 12 9 16

-5

0

Total542010 8 9 12 9 16

2009 9 8 9 6 11 7 6 13 5 8 3 82008 3 7 6 14 12 10 11 13 17 10 0 21

5493124Page 74 of 114


Derailments (Main Line)

2

1

0


2010 0 1 0 0 0

-1Total12010 0 1 0 0 0

2009 0 1 0 0 0 0 0 0 0 0 1 02008 0 0 0 0 0 1 0 0 0 0 0 0

121

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Fire Incidents

12

14

6

8

10

2

4

6


2010 6 9 10 11 8

0

2

Total442010 6 9 10 11 8

2009 3 5 1 5 13 7 10 4 4 5 3 62008 4 2 8 4 5 7 5 5 4 3 4 6

446657

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Smoke Incidents

30

35

40

20

25

30

5

10

15


2010 4 5 10 8 7

0

5

Total342010 4 5 10 8 7

2009 2 2 6 12 5 8 16 34 25 3 3 122008 8 6 3 7 7 10 18 12 11 5 6 5

3412898

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Metrobus Safety Performance Indicators

18Bus Passenger Injuries

14

16

18

8

10

12

4

6

8


2010 4 10 16 12 10

0

2

Total522010 4 10 16 12 10

2009 8 5 8 9 16 10 11 13 14 9 13 72008 15 15 15 11 16 9 16 12 8 14 15 9

52123155Page 78 of 114


Pedestrian Injuries

3

4

2

0

1


2010 0 2 1 3 1

-1Total72010 0 2 1 3 1

2009 0 3 0 3 1 1 3 1 3 0 1 12008 3 2 2 2 1 1 3 1 2 1 0 1

71719

Page 79 of 114


Preventable Bus Collision Rate

20.0

25.0

15.0

5.0

10.0


2010 14 3 16 9 12 4 12 6 6 5

0.0Avg.12 52010 14.3 16.9 12.4 12.6 6.5

2009 18.0 13.2 14.8 16.8 21.3 18.5 14.5 15.6 15.7 13.3 14.3 18.22008 20.2 19.6 16.7 22.6 22.7 18.0 17.9 18.3 19.4 19.1 21.1 16.0

12.516.219.3Page 80 of 114


Non-Preventable Bus Collision Rate

35.0

40.0

45.0

20 0

25.0

30.0

10.0

15.0

20.0


2010 29 6 34 8 25 7 28 5 17 0

0.0

5.0

Avg.27 12010 29.6 34.8 25.7 28.5 17.0

2009 25.5 29.3 33.5 27.5 30.6 25.5 31.6 21.7 28.9 26.9 27.3 31.32008 28.8 28.9 25.8 28.4 41.9 30.8 29.2 25.6 27.0 33.1 30.4 31.1

27.128.330.1Page 81 of 114


Bus Passenger Injury Rate

0.50

0.60

0.30

0.40

0.10

0.20


2010 0 14 0 46 0 51 0 36 0 31

0.00

0.10

Avg.0 362010 0.14 0.46 0.51 0.36 0.31

2009 0.24 0.15 0.21 0.24 0.44 0.27 0.28 0.35 0.40 0.25 0.43 0.252008 0.45 0.49 0.43 0.30 0.44 0.26 0.42 0.30 0.20 0.34 0.44 0.26

0.360.290.36

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MetroAccess Safety Performance Indicators

MetroAccess Preventable Accident Frequency(P 100 000 S i Mil )

3.0

3.5

(Per 100,000 Service Miles)

2.0

2.5

3.0

0 5

1.0

1.5


2010 2 3 1 3 1 8 1 5 2 8

0.0

0.5

Avg.1 92010 2.3 1.3 1.8 1.5 2.8

2009 1.5 2.5 2.1 1.7 2.0 3.1 1.8 1.7 2.0 2.0 2.4 2.02008 2.9 2.0 1.3 2.0 1.6 1.8 2.0 2.3 2.5 2.0 1.7 1.2

1.92.11.9Page 83 of 114

MetroAccess Safety Performance Indicators

MetroAccess Passenger Injury Rate(P 100 000 P Mil )

1 00

1.20

(Per 100,000 Passenger Miles)

0 60

0.80

1.00

0 20

0.40

0.60


2010 0 38 0 46 0 27 0 33 0 72

0.00

0.20

Avg.0 432010 0.38 0.46 0.27 0.33 0.72

2009 0.08 0.22 0.13 0.25 0.07 0.57 0.38 0.32 0.24 0.76 0.26 0.552008 0.88 0.18 0.17 0.39 0.97 0.41 0.67 0.14 0.43 0.60 0.40 0.51

0.430.320.48

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Safety Performance Indicators

• Passenger Injury Rate = N x 1,000,000/Passenger Miles

• MetroAccess Passenger Injury Rate = N x 100,000/Passenger Miles, where N resulting in transport for medical treatment

• N = Number of injuries requiring immediate transportation from the accident scene to a medical facilityto a medical facility

• Preventable Accident – an accident that occurred because the employee failed to do everything reasonably expected of a trained professional to avoid involvement in an accident

• Non-Preventable Accident – an accident that occurs despite every reasonable action by the employee to avoid involvement in an accident.

• MetroAccess Preventable/Non-Preventable Injuries – Percentage of injuries that occurred onboard a vehicle (not collision related), off a vehicle, or as a result of a collision.

• Bus Collision Rate = N x 1,000,000/Vehicle Miles

• MetroAccess Collision Rate = N x 100,000/Service Miles

• Service Miles = The miles that vehicles are scheduled to or actually travel while in revenue service.

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