Safety@Facebook

• For the Facebook CommunityPolicies• To help people resolve problemsTools• At every point in the serviceHelp• To complement our expertisePartnerships• To keep on improvingFeedback

▪ We allow users to speak freely on matters and people of public interest

▪ We don’t allow abusive behaviour directed at private individuals

Zero tolerance

Harm vs. Offence

Context

Before Now

JS123 Simon Milner

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Helping people to resolve problems

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We know that people can’t resolve every problem themselves

Community operations:• Dublin, Ireland • Menlo Park, California • Austin, Texas• Hyderabad, India

• Representatives from over 25 countries • 20+ Supported Languages

• Prioritization of issues according to need and urgency

• Manually investigating reports

• Building smart tools and systems to support the community

Safety Resources

Safety Partnerships

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Thank you