salary guide 2012 13 - kelly

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Employment Outlook andSalary Guide 2012/13A TOOL FOR WORKFORCE PLANNING

SINGAPORE

RECRUITMENT I OUTSOURCING I CONSULTING


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CONTENTS

4 Executive Overview

6 Introduction

8 Accounting & Finance

11 Banking & Finance

15 Call Centre

16 Engineering & Technical

18 Healthcare & Life Sciences22 Human Resources

24 Information Technology

26 Office Support

27 Procurement, Supply Chain & Logistics

29 Sales, Marketing & Advertising


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Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing

workforce solutions. Kelly offers a comprehensive array of

outsourcing and consulting services as well as world-class staffing

on a temporary, contract and permanent basis. Serving clients

around the globe, Kelly provides employment to more than 550,000

employees annually.

Kelly has been at the forefront of the recruitment industry for over 60

years and has set the industry benchmark with innovative recruitment

and retention strategies. We pride ourselves on delivering a highlevel of customer service and providing the right talent in accordance

with our clients requirements. All our candidates undergo a stringent

screening process to ensure they are the best possible fit for the job.

For more than 30 years in Singapore, and with offices across the

island, Kelly has in-depth experience working with Singapores

leading companies and delivering the best talent available.

kellyservices.com.sg

All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permissionfrom Kelly Services Singapore. The information contained in the Kelly Employment Outlook and Salary Guide isintended for educational purposes only. Kelly Services Singapore takes no responsibility for any liabilities that emergebased on the information contained in this guide.


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Executive Overview

We are pleased to present the annual Kelly Singapore Employment Outlook and Salary Guide 2012/13, a comprehensive

reference tool on the salary trends, job titles and employment outlook across industries.

The aim of this Employment Outlook and Salary Guide is to provide an insight to the latest salary ranges for various positionsacross industries in Singapore through a compilation of salaries and job titles. The salary ranges are indicative of actual

transactions between employers and employees and represent a reflection of the marketplace. The compiled findings are

presented in an easy to read format for your reference.

Although Singapores economy grew 4.9% in 2011, the government had maintained a growth forecast of between 1-3% for 2012.

The Singapore employment rate is relatively strong with a total employment growth of 122,600 in the whole of 2011 or 3.9%

higher as compared to 2010. Total employment in 1Q2012 rose by 27,200, lower than the increase of 37,600 in 4Q2011 and

28,300 in 1Q2011. This is most likely due to employees remaining in their current organizations for bonus payouts in Q12011

and not moving for the time being due to the volatility of the global economic situation.

Inflation in 2011 was at a high of 5.2% as compared to 2.8% in 2010. Hiring is still expected to grow despite the economic

situation, inflation and talent shortages. However a longer recruitment cycle is expected and wage pressures will occur. Employers

should expect to increase employee pay rates or find other creative solutions in response to these talent dynamics, if employers

are serious about attracting and retaining critical skill sets within the organization.

Human capital is the most valuable asset in a fiercely competitive globalised world and employers must retain and attract talent

to be able to compete on a regional and global scale. Organizations need to invest in the development of their human capital

and put in place human capital management standards and practices that are on a par with some of the best global companies.

Performance measurement systems with well structured key performance indicator (KPI) frameworks and competitive remuneration

schemes will help the workforce to realise and develop their potential to contribute to the economy.

Whilst, we hope this Employment Outlook and Salary Guide 2012/2013 will serve as a handy reference tool for you, we are

always on hand to assist you with current data and also support you in developing recruiting strategies and programs to suit your

specific needs.

We trust you find this Singapore Employment Outlook and Salary Guide 2012/2013 from Kelly Services resourceful to your

business.

Mark Hall

Country General Manager

Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances

and Employer CPF contributions.

A copy of this guide will be available on our website in mid-Sept 2012.

Visit us at: kellyservices.com.sg

4 SINGAPORE EMPLOYMENT OUTLOOK AND SALARY GUIDE 2012/13


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GENERAL RECRUITMENT SERVICESOur general recruitment offices located across Singapore provide strategic access to key talent pools and client sites. We

specialize in adhoc and volume workforce solutions that include temporary, contract, permanent placements and vendor on-site.

Kelly Services general recruitment solutions focus on client staffing requirements from entry-

level to junior executive positions in functional areas such as Accountancy, Banking & Finance,

Customer Service, Exhibition & Events, Hospitality & Tourism, Human Resources, Logistics &Warehousing, Office Support, Sales & Marketing and Retail.


SPECIALIST RECRUITMENT SERVICESKelly Services specialist divisions include Kelly Selection, Kelly Engineering Resources and Kelly IT Resources. Our specialist

divisions focus exclusively on the functional staffing requirements of our clients and draw in the formidable resources and

infrastructure built by Kelly Services. It is the best of both worlds a company with specific knowledge and expertise backed by a

respected leader who has been staffing the world for more than 60 years.

We tailor our methodology to suit each search requirement and our clients specific needs. Our database is unmatched in the

industry giving us access to a large pool of potentially suitable candidates in a timely manner. Our constant presence in online

portals, media contribution, use of display advertising and our innovative approach to market mapping and networking allow us to

reach passive candidates that would otherwise not be available.

Kelly Selection is a search and selection practice for mid to senior level professionals, with

specialist consultants offering expertise in Accountancy & Finance, Banking & Financial

Services, Human Resources, Sales & Marketing and Procurement & Supply Chain.


Kelly Engineering Resources specializes in placing engineering professionals in contract,

contract-to-hire and full-time employment across all disciplines including Oil & Gas; Engineer,

Procure & Construct (EPC); Construction; Facilities Management; Aerospace; Chemical;

Marine; Semiconductors; Health, Safety, Environmental & Quality (HSEQ) and Life Sciences.


Kelly IT Resources specializes in mid to senior level permanent and contract IT recruitment,

with in-depth sectoral knowledge of the Financial Services, End-User Commerce, IT Vendorand Consulting industries.


P-Serv specializes in project and process management such as Customer Service

Management, Exhibition & Events Management, Facility Management, Revenue Collections

Management and Payroll Administration.

p-serv.com.sg



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RECRUITMENT.OUTSOURCING.

CONSULTING.


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ACCOUNTING & FINANCEIn 2012, we see a continued demand for business partners who can value add in terms of providing sound business advice as compared to

traditional accountants. Middle level positions such as senior accountants, auditors and credit managers are in demand due to stricter internal

controls via expense management and push for profitability. This increase in controls and regulations has also created strong appetite for

professionals in the compliance domain.


ACCOUNTING & FINANCE COMMERCE AND INDUSTRY

Finance Director Degree /Postgrad

9+ Corporate officer primarily responsible for managing the financialrisks of the corporation. Responsible for financial planning and record-

keeping, as well as financial reporting to higher management.

15000 20000

Financial Controller Degree /Postgrad

10+ Supervise accounting and financial reporting within an organization.Oversee accounting and the implementation and monitoring ofinternal controls.

10000 15000

Senior Finance Manager Degree /Postgrad

8-10 Responsible generally for overseeing other finance staff includingfinance managers.

8000 15000

Finance Manager Degree /Postgrad

7+ Responsible for providing financial advice and support to clients andcolleagues to enable them to make sound business decisions.

6500 12500

Senior ManagementAccountant

Degree 5-7 Prepare internal management accounts (generally monthly) that assessbusiness performance to enable management to make informeddecisions.

5000 7500

Senior Financial Accountant Degree 5-7 A supervisory role, prepares financial accounts for external users incompliance with relevant reporting requirements.

5000 7500

Financial Accountant Degree 4+ Prepare financial accounts for external users in compliance withrelevant reporting requirements.

4000 7000

Financial Analyst Degree 3-7 Analyse financial performance of an organisation including productivity,profitability, performance against budget and determines causes andremedies.

5000 9000

Senior Treasury Manager Degree 7+ Supervisory role, manages a company's holdings in and trading ingovernment and corporate bonds, currencies, financial futures, optionsand derivatives, payment systems and the associated financial riskmanagement.

7500 15000

Treasury Manager Degree 7+ Manage a company's holdings in and trading in government andcorporate bonds, currencies, financial futures, options and derivatives,payment systems and the associated financial risk management.

7000 10000

Head of Internal Audit Degree 8+ Supervisory role, analyzes business processes, procedures andactivities with the goal of highlighting organizational problems andrecommending solutions.

12000 26500

Internal Audit Manager Degree 5-8 Supervisory role, analyzes business processes, procedures andactivities with the goal of highlighting organizational problems andrecommending solutions.

5500 11000

Tax Director Degree 15+ Person responsible for overseeing tax function within an organisationand ensures compliance with local, state, federal and internationaltaxes.

15000 29000

Tax Manager Degree 7+ Responsible for collation of information to enable reporting of financialinformation to comply with tax reporting requirements. Researches ontax issues.

7000 16500

Tax Accountant Degree 5+ Responsible for collation of information to enable reporting of financial

information to comply with tax reporting requirements. Research ontax issues.

5000 8000

HOT JOB

(IN LOCAL CURRENCY)

Occupation Title QualificationExperience

(years)Job Description

Min.Salary(in local

currency)

Max.Salary(in local

currency)


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SINGAPORE EMPLOYMENT OUTLOOK AND SALARY GUIDE 2012/13 9

ACCOUNTING & FINANCE PRIVATE PRACTICE

AUDIT

Director Degree /Postgrad

10+ Audit function deals with reporting on the financial position of aclients business. Additionally it deals with the risk elements of theirbusiness, analysing exposure to external and internal threats, andcompliance with relevant statutory and regulatory requirements.

16000+

Senior Manager Degree /Postgrad

8-10 9000 15000

Manager Degree /Postgrad

5-8 5400 7750

Senior Associate/Assistant Manager

Degree /Postgrad

3-5 4000 5250

Consultant Degree /Postgrad

1-3 3000 4000

ADVISORY PRACTICES

Director Degree /

Postgrad

10+ Advisory function within practice provides clients with advice in

the handling of business risks both financial and non-financial.Furthermore they review operations to enhance performance.Additional services may include mergers & acquisitions and relatedactivities.

16000+


8-10 9000 15000


5-8 5400 7750


Degree /Postgrad

3-5 4000 5250


1-3 3000 4000

TAX

Director Degree /Postgrad

10+ Tax function assists clients to meet the challenges they face incomplying with local, federal and international tax reportingrequirements.

16000+


8-10 9000 15000


5-8 5400 7750


Degree /Postgrad

3-5 4000 5250


1-3 3000 4000



Min.Salary(in local

currency)

Max.Salary(in local

currency)

HOT JOB


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Min.Salary(in local

currency)

Max.Salary(in local

currency)

ACCOUNTING & FINANCE

Accountant Degree /ProfessionalCertificate

4-5 In-charge of general accounting that involves the preparationof statistical data & financial reports concerning profits, cash &inventory. Analyse, report & provide advice on financial dealings ororganisations/individuals. Advise on associated record-keeping &

compliance requirements. Group consolidation reporting.

3500 6500

Accounts Payable Manager Degree 5-6 Ensure timely payment of vendor invoices, expense vouchers &maintain accurate control reports. Staff management.

3500 5000

Accounts Supervisor LCCI Higher/ Diploma /ProfessionalCertificate

2-4 Supervise full set of accounts. Assist in the analysis of financialstatements & year-end closing/audits.

3000 4000

Accounts Assistant O' levels /Certificate

1-3 Record & compile summaries of organisation's financial transactionsfor management purposes. Assist in full set of accounts.

2000 2800

Accounts Executive / Officer O' levels /Certificate

1-3 Balance expenses, data entry & basic accounts support. Filing,photocopying, faxing & other administrative duties.

2000 2500

Credit Control Manager Diploma /

Degree

4-6 Determine credit worthiness of clients. Formulate credit and

collection policy. Negotiate with past due accounts. Takeappropriate action against delinquent accounts. Supervisory duties.

4000 5500

Credit Control Officer Diploma /Degree

2-4 Contact customers. Send follow-up inquiries. Negotiate with pastdue accounts for debt recovery.

2500 3500

Credit Control Clerk O' levels /Diploma

1-2 Manage accounts receivables. Prepare reports of loans andaccounts that are delinquent and forward reports for legal action.

2000 2500

Auditor Degree /ProfessionalCertificate

2-4 Ensure authenticity & accuracy of financial statements, especiallyassets & liabilities. Analyse samples of work done & conductprocedural interviews.

3000 4800

Financial Analyst Degree 2-3 Report & analyse financial & operating data. 4000 6000

Payroll Clerk O' levels /LCCI

1-2 Calculate & prepare payroll, taking into account overtime &deductions such as tax, CPF, insurance payments, etc.

2000 3000

HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)



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BANKING & FINANCE

BANKING

Bank Teller N' levels withCO S / 'O'

levels

1-3 Handle high volume of over-the-counter transactions. Assist withcustomer enquiries, ensure service delivery standards are met &

actively promote bank products and services.

1600 2000

Customer Service Officer Diploma /Degree

2-3 Attend to walk-in customers & follow-up on customer service issuesas well as identify business potential from existing database.

2000 3000

Bank Auditor Degree 2-3 Report audit findings, evaluate system effectiveness & assessprocedural deficiencies. Ensure high level of internal control &system adherence to guard against fraud or procedural non-compliance.

2800 3800

Collection / DebtRecovery Officer

O' levels /Diploma

1-3 Review collection procedures and ensure diligent debt recovery.Analyse customers' proflle & propose viable solutions. Restructure& negotiate payment. Knowledge in legal/ litigation processes& documentation. Monitor delinquent accounts & collectionsfunctions.

1800 2500

Compliance Officer Degree 2-3 Ensure interpretation & adherence to all regulatory requirements.

Conduct & review results of compliance surveillance test plans.Support the implementation and roll-out of compliance-relatedinitiative.

2800 3600

Securities /Equities Dealer

Degree Holder 3-5 Support relevant teams and responsible for executing globalequities, fixed income and structured products through brokers.Update market information. To work closely with operations staff toresolve trade discrepancies.

3500 6000

FX Dealer Diploma /Degree

2-3 Good knowledge of foreign exchange products. Familiar withinter-bank market transaction. Manage the flow and risk of FXpricing. Process inter-bank deposit/ placement deals, futures, FRAs,government bills/bonds and foreign exchange.

2500 5000

Mortgage Sales Specialist Diploma /Degree

2-3 Identify prospective customers through lead generation to achievedesired mortgage and related lending product targets.

2000 3000

Personal FinancialConsultant /Personal Banker

Diploma /Degree

2-3 Provide advice & recommend investment products according toclients' risk profile. Identify business potential from the executionof sales.

2200 3200

Settlement Officer Degree 3-5 Settlement of trades (FX/MM), bonds & securities. Liaise withbrokers, counter parties & Fund Managers.

3000 4000

Remittance/ Settlement/Loans Clerk

O' / 'A' levels 1-2 Cheque clearance, inward/outward remittances, telegraphictransfer & demand drafts. Accept & confirm forex deals. Process &document housing loan applications.

1600 2500

Bank Operations Officer Degree 0-1 Processing of trade settlements. Back-room admin duties. 2200 2700

Trade Finance Officer Diploma /Degree

1-2 Supervisory role in the processing of trade finance products. 2500 3300

Trade Finance Clerk O' levels /

Diploma

2-3 Process trade finance products with knowledge of various trade

instruments e.g Letter of Credit, trade collections & payments,including accompanying payment processes.

2000 2600



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Banks have been retrenching employees in Europe and America but this has had a less radical impact in Asia due to the fact that we have two

major banking hubs located in Singapore and Hong Kong. Although the banking and financial services industry is relatively stable in Singapore,

we do see some caution in hiring.

Banks are focusing on more business critical positions especially in the area of risk and compliance as regulatory requirements continue to

become more stringent. This said, whilst the investment banking community continues to be somewhat unpredictable, there seems to be a

refocus on consumer wealth-based business lines management professionals in particular. The insurance, asset management and reinsurancesectors are experiencing solid growth creating appetite for skills such as quantitative analysis and actuarial related disciplines.

HOT JOB



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Min.Salary(in local

currency)

Max.Salary(in local

currency)

BANKING ACCOUNTING & FINANCE

Finance Director/CFO Degree /Postgrad

12+ Corporate officer primarily responsible for managing the financialrisks of the corporation. Responsible for financial planningand record-keeping, as well as financial reporting to highermanagement.

20000 30000

Financial Controller Degree /Postgrad

10-12 Supervise accounting and financial reporting within an organization.Oversee accounting and the implementation and monitoring ofinternal controls.

15000 25000

Senior Finance Manager Degree /Postgrad

8-10 Responsible generally for overseeing other finance staff includingfinance managers.

12000 16500

Finance Manager Degree /Postgrad

6-8 Responsible for providing financial advice and support to clientsand colleagues to enable them to make sound business decisions.

6000 12000

Head Product Control Degree 10+ Oversee a team responsible for the accounting and financialreporting of multiple trading desks. Responsible for thebookkeeping of trades in the portfolios they look after, and act as aprimary control function; monitoring trading activity to ensure it iswithin a specified remit.

15000 25000

Senior Product Controller Degree 5-10 Supervisory role responsible for the accounting and financialreporting of a trading desk. Responsible for the bookkeeping oftrades in the portfolios they look after, and act as a primary controlfunction; monitoring trading activity to ensure it is within a specifiedremit.

8000 15000

Product Controller Degree 2-5 Responsible for the accounting and financial reporting of a tradingdesk. Responsible for the bookkeeping of trades in the portfoliosthey look after, and act as a primary control function; monitoringtrading activity to ensure it is within a specified remit.

4000 8000

Senior Treasury Manager Degree 10+ Supervisory role, manages a company's holdings in and tradingin government and corporate bonds, currencies, financial futures,options and derivatives, payment systems and the associatedfinancial risk management.

12000 26000

Treasury Manager Degree 7-10 Supervisory role, manages a company's holdings in and tradingin government and corporate bonds, currencies, financial futures,options and derivatives, payment systems and the associatedfinancial risk management.

8000 12000

Treasury Accountant Degree 4-6 Manage a company's holdings in and trading in governmentand corporate bonds, currencies, financial futures, options andderivatives, payment systems and the associated financial riskmanagement.

3800 8000

Head of Tax Degree /Postgrad

10+ Responsible for overseeing tax function within an organisation andensures compliance with local, state, federal and international taxes.

20000 35000

Tax Manager Degree /Postgrad

6-10 Responsible for collation of information to enable reporting offinancial information to comply with tax reporting requirements.Research on tax issues.

8000 18000

Tax Accountant Degree /Postgrad

2-5 Responsible for collation of information to enable reporting offinancial information to comply with tax reporting requirements.Research on tax issues.

5000 8000

Head of Internal Audit Degree /Postgrad

10+ Supervisory role, analyzes business processes, procedures andactivities with the goal of highlighting organizational problems andrecommending solutions.

18000 35000

Senior Audit Manager Degree /Postgrad

7-10 Supervisory role, analyzes business processes, procedures andactivities with the goal of highlighting organizational problems andrecommending solutions.

12000 22000

Audit Manager Degree /Postgrad

5-7 Analyze business processes, procedures and activities with thegoal of highlighting organizational problems and recommendingsolutions.

7000 12000

Assistant Audit Manager Degree /

Postgrad

3-5 Analyze business processes, procedures and activities with the

goal of highlighting organizational problems and recommendingsolutions.

4000 8000

HOT JOB



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BANKING MIDDLE OFFICE

CREDIT

Head of Credit Degree 12+ Responsible for management of portfolio of accounts / clients witha view to ensuring banks losses are minimised through tight controlon credit facilities and terms provided to clients. Undertake creditreviews on existing facilities and creation of pricing models for newfacilities.

18000 30000

Senior Vice President Degree 10+ 12500 15500

Vice President Degree 7+ 9000 16000

Associate Vice President Degree 4-7 6000 9000

Senior Associate Degree 2-4 4500 6500

RISK

Director Degree/Postgrad

10+ Responsible for operational and market risks as they pertain tothe bank. Ensuring that the banks losses are minimised throughimplementation of appropriate controls, analysis of exposures andunderstanding of both internal and external risks.

18000 30000

Senior Manager Degree/Postgrad

8-10 12500 15500

Manager Degree/Postgrad

5-8 9000 16000


Degree/Postgrad

3-5 6000 9000

Consultant Degree/Postgrad

1-3 4500 6500

COMPLIANCE

Director Degree/

Postgrad

10+ Assist the bank in managing its compliance risk, which can be

defined as the risk of legal or regulatory sanctions, financial loss,or loss to reputation a bank may suffer as a result of its failure tocomply with all applicable laws, regulations, codes of conduct andstandards of good practice.

18500 25000

Senior Manager Degree/Postgrad

8-10 13500 18500

Manager Degree/Postgrad

5-8 10000 15500


Degree/Postgrad

3-5 8000 10500

Consultant Degree/Postgrad

1-3 5500 7500



Min.Salary(in local

currency)

Max.Salary(in local

currency)

HOT JOB

BANKING BACK OFFICECORPORATE ACTIONS

Director Diploma /Degree

9+ Responsible for effecting transactions made by public companiesthat include its shares, share register and shareholders.

13000 19000

Associate Director Diploma /Degree

6-9 7000 10500

Senior Analyst Diploma /Degree

5-6 6500 7500

Analyst Diploma /Degree

3-5 4000 6500

SETTLEMENTS

Manager Diploma /Degree 4+ Responsible for overseeing a settlements team charged withensuring timely and accurate settlement of transactions andreconciliation.

5000 7500



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BANKING BACK OFFICE

DOCUMENTATION


8+ Responsible for ensuring transactions are recorded accurately inboth client and internal accounts with appropriate support and arereconciled.

12000 22000

Associate Director Diploma /Degree

5-7 6500 10000


3-5 4500 6000

TRADE SUPPORT

Head Diploma /Degree

9+ Responsible for ensuring the appropriate capture of trades,attending to queries and liaising with internal stakeholders toensure controls are maintained.

17000 23000


6-9 12000 16000

Associate Director Diploma /

Degree

5-6 6000 10000


3-5 4500 6000

OPERATIONS

General Manager Diploma /Degree

12+ Overall management of the operations team covering multiplefunctions.

12000 24000

Manager Diploma /Degree

5-10 Oversee a team of support staff to front office ensuring accurateand timely processing of transactions.

6000 12000


3-5 Support staff to front office ensuring accurate and timely processingof transactions.

4750 5600



Min.Salary(in local

currency)

Max.Salary(in local

currency)

INSURANCE

ACTUARIAL

Senior Vice President Degree 12+ Individual who applies mathematical and statistical methods to assessrisk in the insurance and finance industries.

21500 34000

Vice President Degree 10+ 15000 25000

Senior Manager Degree 7+ 10700 15000

Manager Degree 5-7 7500 10000

UNDERWRITING/CLAIMS

Director Degree 8-10+ Responsible for evaluating the risk and exposure of potentialclients. Oversee processing of claims from clients assessingcoverage under the policy and minimising payments for

non-covered events.

12500 16000

Manager Degree 5+ 8000 12500

Assistant Manager Degree 3-5 6000 8300

HOT JOB



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CALL CENTRE

Call Centre Manager /Head

Degree 5-10 Implement service strategies. Oversee daily operations as well asmarketing, sales & IT. Ensure service levels are met. Plan workflow& structure. Resolve escalated complaints. Motivate & lead teams.Work with HR to assist in recruiting, staff appraisals & training.

Strong project management skills.

5000 8000

Call Centre Supervisor /Team Leader

Diploma /Degree

2-3 Oversee, manage & motivate a team of junior & senior officers.Roster planning & handle staffing issues such as disciplinary &performance counseling.

2800 3500

Call Centre Trainer Diploma /Degree

2-3 Work with HR & Call Centre Manager to provide training onsystems, procedures & product knowledge. Facilitate & plantraining schedules.

3000 4500

Customer Service Officer Inbound

Diploma /Degree

2-3 Handle incoming calls (orders, enquiries, complaints) and directcalls for further problem resolution. Handle larger clients of 1st levelescalation. Lead, teach, guide and/or motivate teams through thecall process if necessary.

1600 2800

Customer Service Officer Inbound

O' / 'A' levels /Diploma

0-1 Handle incoming calls (orders, enquiries, complaints) and directcalls for further problem resolution.

1500 2000

Operations Manager Diploma /Degree

3-4 Oversee all aspects of operations. Report to Call Centre Manager.Handle internal inquiries & divisional operations.

4000 5000

Sales Outbound /Telemarketer

A' levels /Diploma

2-3 Responsible for setting up appointments & sales. Handle outboundcalls for selling a product or service, typically with respect to quotas orsales goals. Handle specific accounts or geography. Typically handlekey accounts & more difficult situations.

1800 2500

IT Helpdesk(1st to 2nd Level)

A' levels /Diploma

1-2 Screen and/or service requests, compile problem reports & providesolutions to complex issues as required.

1800 2600

NATIVE SPEAKING POSITIONS

JAPANESE

Customer Service

Representative

Degree - Handle incoming calls (orders, enquiries, complaints) and direct

calls for further problem resolution. Lead, guide and/or motivateteams through the call process if necessary.

3000 4000

KOREAN

Customer ServiceRepresentative

Degree - Handle incoming calls (orders, enquiries, complaints) and directcalls for further problem resolution. Lead, guide and/or motivateteams through the call process if necessary.

2800 3600

OTHER LANGUAGES

Team Leader /Supervisor

Degree - Oversee team of agents. Motivate team, roster planning & handlestaffing issues such as disciplinary & performance counselling.

3000 4000

Customer ServiceRepresentative

Degree - Handle incoming calls (orders, enquiries, complaints) and directcalls for further problem resolution. Lead, guide and/or motivateteams through the call process if necessary.

2000 2700

Sales Outbound /Telemarketer Degree - Handle outbound calls for selling a product or service, typically withrespect to quotas or sales goals. Qualify prospects and producequality leads.

1800 2500



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Call centre and helpdesk employees remain in demand due to their value as the key contact point between businesses and their customers

or even potential customers. Call centre employees no longer only provide a one-stop service to current customers, they also play a dual role

where they are trained to cross-sell products or services like a telemarketer. With this, some organizations do consider call centre employees as

part of their front-line team and are willing to provide them with adequate training so that their call centre employees can be ambassadors of

their organization by projecting a professional image and playing a key role in the generation of revenue for the organization.

Although many organizations prefer the use of shared services and have relocated to countries such as Malaysia, Philippines and India tomanage cost efficiencies, the availability of multi-lingual or native foreign speakers have helped maintain Singapores foothold in the call centre

industry.

HOT JOB



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Engineering Director PHD / MSc /MBA

10+ R&D, design and patent for company product. Oversee and leadentire engineering team (QA, R&D, Design, Failure Analysis) tosuccess. Master Black Belt holder. Financial management.

10000 16000

Engineering Manager PHD / MSc /MBA Degree

10+ R&D, design and patent for company product. Lead entireengineering team R&D, QA, Lead and oversee engineering team.Master Black Belt/ Black Belt holder. Conduct induction training.Product development.

7000 10000

Project Manager Degree /Diploma

5-8 Projects execution in Oil & Gas, Petrochemical, Chemical, Civil &Structural, Solar, Energy, Wastewater Treatment sectors. Electrical &Electronics system design and integration, troubleshooting, testing,installation and commissioning. Hands-on experience in energy,water, infrastructure, solar, inverters, battery, UPS, diesel generatorsand power system.

6500 12000

Project Engineer Degree /Diploma

3-5 Engineering projects execution. Electrical & Electronics systemdesign and integration, troubleshooting, testing, installationand commissioning. Hands-on experience preferable in solar PV,servicing inverters, battery chargers, UPS, diesel generators, and/orother power system components.

4000 7000

Program Manager Degree /Diploma

5-8 Plan and introduce products regionally and internationally. Thirdlanguage (Japanese/Korean) a must. Business developmentmanaging and planning. Channel building.

4500 9000

Planning Manager MSc / MBA /Degree

3-5 Operations management in engineering/manufacturing. Executeand roll out plans.

6000 9000

Planning Engineer Degree 3-5 Prepare, monitor, track and maintain project master/key dates/detailed schedule for Building & Construction, Oil & Gas Industry.Ensure plan is kept up to date with any agreed changes to scope.Hands-on experience using Primavera and MS Project

3500 5500

Planner Degree /Diploma

3-5 Schedule/plan production. Plan production manufacturing loadings,which includes work-in-progress and ship dates to meet customerdemands. Respond to customer enquiries.

3500 5000

Process Engineer Degree /Diploma

3-5 Develop process for new products and improve product process forcurrent products. Knowledge of SPC, DOE & FMEA.

3500 5000

Production Engineer Degree /Diploma

3-5 Responsible for the areas of productivity improvement, processefficiencies, cost reduction and facility layout. Manage all aspectsof the development and implementation of production projects.Prepare cost analysis for project evaluation for COO, Regional VP,GMO and plant management. Maintain an up-to-date knowledge ofrelated machinery and equipment for possible operation applicationsand assist plants in machinery and equipment specification. Monitorassigned plant's compliance to policies and procedures.

3000 5000

Civil & Structural Engineer Degree 3-5 Prepare & Supervise Civil & Structural Engineering Designs, Calculation

and Prepare Building Specifications using STAAD Pro, Orion, ETABSdesign programs. Monitor Engineering, Building, Detailed andConstruction Drawings. Assist in the preparation of technical detail forquotations, contract documentation and technical specifications

3500 5000

QA Engineer Degree /Diploma

3-5 Plan and direct activities in development, application andmaintenance of quality standards. Monitor and maintain QualityAssurance activity experience with CE, FDA, ISO13485, ISO 16949.

3500 5000

HSE Engineer Degree 3-5 Ensure construction activities give proper regard to the conservationof the environment, are safe in use and can be recycled, reused ordisposed of safely. Co-ordinate compliance with all applicable HSElaws, rules, regulations and ordinances among projects.

4000 6000

Material Manager MSc / Degree 5-8 Generate clear-to-build quantity plan based on orders. Liaisewith buyers on material shortages and ensure availability. Monitorinventory performance to meet set goals.

6000 10000

Embedded System /Design Principal Engineer MSc / Degree 8+ R&D and product development & design in embedded systemarchitecture design, programming and project management.Proficient in C/C++ programming and porting of Standard Cprogram to TI DSP and Intel XScale architecture. Knowledgeof Unix/Linux systems architecture, TCP/IP networking, datacommunications and information surveillance security.

8000 10000

HOT JOB

ENGINEERING & TECHNICAL



Min.Salary

(in localcurrency)

Max.Salary

(in localcurrency)

Similar to other industries, most organisations will have a cautious approach in hiring. We see continued hiring in the oil and gas, construction

and water sectors due to consistent growth and potential. As the Singapore government continues to support the construction sector via

housing projects and major public works, the construction industry is expected to continue its buoyancy throughout 2012 leading to a strong

demand for all categories of construction engineers.



17/32

ENGINEERING & TECHNICAL

Senior Design Engineer(Automation)

Degree /Diploma

5-7 Design and develop machine and pneumatic control, handlers forlead frame / PCB / CPU test equipment industries. Knowledge ofProE, DOE, DFMEA, FMEA, UPH simulation and structure. Preparedesign proposal.

4000 7000

Development Engineer Degree /Diploma

3-5 Product design, building automation or HVACR, electro-mechanicalsystems, and modules. Familiar with 2D & 3D-CAD system. Hands-on experience in engineering drawing, part assembly, machining,electro-mechanical system. Testing & commissioning.

3000 5000

Electrical Design Engineer Degree /Diploma

3-5 Design of electrical diagrams for upgrades or modifications. Designmachine control systems and panels. Experience with AutoCad,PLC, SCADA. Proficient in solar, inverters, battery, UPS, generatorsand power automation system.

3500 5000

Electrical Engineer Degree /Diploma

3-5 Design of electrical diagrams for upgrades or modifications. Designmachine control systems and panels. Experience with AutoCad.

3000 5000

Electrical & Instrumentation/Control Engineer

Degree /Diploma

3-5 Design and modify E&I equipments/machines. Proficient in PLC,SCADA, DCS hardware & software. Design Power electrical circuits.Well versed in AC, stepper & servo motors. Multi-axis matrix

positioning controls knowledge.

3500 5000

Mechanical Design Engineer Degree /Diploma

3-5 Jig and fixture design. Hands-on experience in automation design andmechanical integration in semiconductor and hard disk drive industries.Dimensioning controls. AutoCad 2D/3D, Inventor/Solid Works.

3000 5000

Mechanical Engineer Degree /Diploma

3-5 Strong analytical skills in design process. Proficient in Pro-E CADmodeling skills.

3000 5000

PCB Design Engineer Degree /Diploma

3-5 Proficient in Mentor Graphic, Orcad, Cadence, Protel, PAD, Zuken,CADSTAR. Strong knowledge in PCB fabrication fundamentals andprinciples with R&D experience.

3000 5000

Piping Design Engineer Degree /Diploma

3-5 Piping design for Oil & Gas, Water/Wastewater Treatment,Chemical, Energy.

3000 6000

Systems Design Engineer Degree /

Diploma

3-5 Product development support/system level design/ failure analysis. 3000 5000

Industrial /Capacity Engineer

Degree /Diploma

5-8 Plan production floor layout to enable efficient process & materialflow. Implement low cost manufacturing.

3000 6000

Firmware /Software Engineer

Degree /Diploma

3-5 Proficient in Wireless, RF, 2G/3G, WCDMA, CDMA, GSM, GPRS,WIFI, WIMAX cellular, EDGE, HSDPA, HSUPA, Embedded softwaredevelopment (C, assembly language in Windows, Linux or VxWorks).

4000 6000

Lead Supplier DevelopmentEngineer

MSc / Degree 3-5 Lead a team of Supplier Development Engineers. Knowledgein Supply Chain and sheet metal, castings, cable assembly,hardware, PCB for telecommunication, computers, video/audio/entertainment, industrial control equipment, testing andinstrumentation, medical devices and products. Knowledge ofquality management, CQE and ISO 9000. Lead assessor.

4000 6000

Production /

Manufacturing Supervisor

Degree /

Diploma

3-5 Liaise with operators, line leaders and other supporting

departments to carry out production/manufacturing operations andprojects. Monitor and coordinate machines installation and set-up.Monitor production issues to ensure targets are met and qualityissues minimized.

3500 5000

Regional Marketing /Sales Manager

Degree /Diploma

5-8 Sales and marketing experience in electronics, components, ICs/Pumps & Valves / HVAC industry.

5000 9000

Sales Engineer Degree /Diploma

3-5 Provide sales and service to local and international customers.Prepare quotation, presentation material, sales analysis report,customer complaints report, etc.

3000 5000

Service Engineer Degree /Diploma

3-5 Technical servicing, support, enquiries for customers onsite locallyand regionally. Resolve technical and quality issues.

3500 6000

Field Application Engineer Degree /Diploma

3-5 Failure analysis - local or overseas. Provide technical support. 3000 5000

Equipment Engineer Degree /Diploma

3-5 Provide sales and service to local and international customers.Prepare quotation, presentation material, sales analysis report,customer complaints report, etc.

3000 4500

HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)



18/32

Ophthamologist MBBS, sub specialtytraining

5-6 Patient Management & Consultation. 15000 22000

Cardiologist MBBS, sub specialty

training

5-6 15000 25000

Geriatrician MBBS, sub specialtytraining

5-6 15000 22000

Senior Consultant(Medical Doctor)

MBBS 8-12 20000 30000

Consultant (Medical Doctor) MBBS 4-7 15000 22000

Specialist (Consultant) MBBS sub specialtyTraining

4-7 12000 20000

Registrar (General Medicine) MBBS 5-8 Patient Management. 6000 10000

Medical Director MBBS / MRCP 8-12 Oversee doctors and management. 12000 20000

Medical RelationshipManager

Degree in Science,Nursing or Medicine

5-6 Develop & manage a network of key opinion leaders. 5500 7000

Chief Scientific Officer Ph.D 8-10 Oversee overall research and development. 12000 15000

Clinical Site Manager BSc Degree in LifeSciences, Pharmacy,Nursing

3-5 Monitor the progress of assigned Investigator sites bymaintaining close contact with site personnel and sitemonitors. Coordinate data management activities.

4000 6000

Clinical Data Manager BSc Degree in LifeSciences, Pharmacyor Nursing

3-5 Data management activities related to clinical trials. 3500 5500

Regional Head QA APAC, ME & Africa

BSc Desgree inPharmacy, Biologyor Chemistry

8-10 Develop QA organisation. Increase QA and complianceawareness.

12000 15000

Regional Director GlobalRegulatory Sciences

PhD or MD, HealthSciences

5-6 Implement regulatory strategies & file plans for developmentand life-cycle products.

12000 15000

Quality Assurance Manager MSc in Biochemistry,Microbiology,Pharmacy

5-7 Exposure to Quality Assurance requirements as per local andinternational regulatory norms and experience in handlingBiotech related Quality Assurance. Exposure to internationalregulatory audits of US FDA.

5000 8000

Regulatory Affairs andQuality Manager

BSc Degree inPharmacy registeredwith the SingaporePharmacy Board

6-11 Analyse product quality issues, ensures effective counter-measures and preventive action as well as ensures in-processquality standards are in place.

6000 10000

Regulatory Affairs Manager BS Degree inPharmacy /Pharmacology.Registered with the

Singapore PharmacyBoard

6-8 Handle the full spectrum of Pharmaceutical productregistration services. Adhere to requirements of HSA andother regulatory bodies.

6500 8000

HOT JOB

HEALTHCARE & LIFE SCIENCES



Min.Salary(in local

currency)

Max.Salary(in local

currency)

With Singapore governments initiative in building Singapore as a medical and life sciences hub, we see an increase in the hiring of medical

and life science professionals across the board. Particular emphasis will be placed on professionals with strong expertise in pharmaceutical,

regulatory affairs, research and development, quality assurance and technical sales.



19/32


Regulatory Pharmacist BSc Degree inPharmacy registeredwith the SingaporePharmacy Board

2-3 Handle the full spectrum of pharmaceutical productregistration services. Adhere to requirements of HSA and otherregulatory bodies.

3500 4500

Compound Pharmacist BSc Degree inPharmacy registeredwith the SingaporePharmacy Board

2-3 3500 4500

Pharmacist BSc Degree inPharmacy registeredwith the SingaporePharmacy Board

1-3 Dispense medication according to prescriptions issued byauthorized medical practitioners. Provide information onproper use of medication and its side effects.

2800 4500

Medical Representative BSc Degree 2-4 Identify customers by building an internal and externalnetwork, market research and commercial contacts.

3000 3500

Medical Technologist BSc Degree inMedical Technology

2-3 Perform all manual & automated testing. 2300 3500

Nurse Diploma in Nursing 2-3 Basic nursing duty in wards. 2500 4000

Staff Nurse Diploma in Nursing,SRN.

2-3 2000 3200

Analytical Chemist BSc Degree inApplied Science

8-10 Review all validation protocol & supervise a group oflaboratory personnel. Knowledge of HACCP.

6000 7000

Laboratory Manager BSc Degree inMedical Technology,MT (ASCP)certification

5-6 Manage daily operations of the laboratory. 5000 7000

Research Officers BSc Degree inChemistry

2-3 Synthesis of functional dyes and semi-conductors. 2500 3500

Dairy EndUse Manager BSc Degree in

Food, Science andTechnology

5-6 Sales & marketing of dairy products. 8000 11000

Regional BusinessDevelopment Director Pharmaceutical

BSc / MSc Degreein Chemistryor ChemicalEngineering and anMBA

8-10 Identify and deliver business alliances/acquisitionsconsistent with strategic business development plans. DrivePharmaceutical end-use strategy.

10000 15000

Sales Account Manager BSc Degree inFood Technology,Chemistry

5-6 Identify potential customers by building an internal andexternal network, market research and commercial contacts.Propose solutions to suit cusomers' requirements.

4000 7000

Sales Manager BSc Degree 5-12 Plan & manage business strategies. Meet sales targets &quotas. Develop consulting service/product according tomarket needs. Co-ordinate activities of sales team. Monitorbudget achievement. Prepare forecasts.

5000 7000

Quality Auditor BSc Degree in LifeSciences

4-10 Conduct cGMP audits of third-party vendors. Communicatecritical cGMP findings and perform 'for cause' audits asrequested by quality operations.

5000 8000

Product Manager BSc Degree in LifeSciences

4-8 Initiate and co-ordinate strong and creative marketing plansto achieve sales target of each product portfolio.

4500 6000

Product Specialist BSc Degree 3-5 Identify customers by building an internal and externalnetwork, market research and commercial contacts.

3000 4500

Technical Sales Support /Account Manager

BSc Degree inMicrobiology,Biochemistry orPharmacology

2-5 Technical service and support of customers and accountmanagement. Implement strategy for product end use.

4000 7000

HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)



20/32



Commercial Lead APAC PhD 12-15 Strategic leadership in developing core business strategies,competitive tactics and executive communication with teamsto drive over business growth.

15000 18000

Business Manager APAC MSc / PhD 8-12 Function as the region's point of contact between various BUto determine the region's needs, opportunities and marketingmaterial, in turn developing together with various countryteams to formulate and implement pricing strategies for newand existing products relative to the local markets and specificmarket segment needs.

6000 9000

BU Head MSc / PhD 8-12 Heading the business unit of specific products to achievemarketing and sales targets.

10000 14000

Medical Writer BSc / MSc inScience

1-6 Medical writing for conferences/events and pharmceuticalproducts.

3000 6000

Clinical Research ProjectManager

BSc / MSc inScience

5-8 Ensuring the assigned projects is meeting both short-term andlong-term goals in execution, management and monitoring ofthe studies in relation to the study quality, consistency, timelineadherence and safety.

4500 7500

Sales Executive (Surgical) BSc 2-5 Sales of surgical instruments and medical devices 4000 5000

Clinical ApplicationsSpecialist

Bachelor / Diplomain Nursing

1-2 Technical service and support of customers for medical devicesused in the operating room.

3000 4000

Process Specialist, Biotech BSc / MSc 4-6 Validation, project management in the manufacturingenvironment for Biologics

5000 7000

Regional Nutrition ScienceManager

PhD / MSc inNutrition

6-10 Manage the nutrition requirement of food products. Work withR&D in product development and work with Regulatory tosatisfy regulatory requirements.

7000 12000

Product DevelopmentManager

PhD / MSc in Food& Nutrition

5-8 Conceptualize new product. Work with the R&D andInnovation teams to come up with new recipes.

6500 8000

Innovation Director PhD / Masters

in Marketing orScience

10-15 Analyze market trends and needs. Work with R&D and Product

Development teams to innovate and establish new products inthe market.

10000 15000

Clinical Research Associate BSc / MSc 2-5 Conduct research and assist with the four phases of ClinicalResearch.

3000 5500

Clinical ResearchCoordinator

Diploma / BSc 2-5 Co-ordinate clinical trials. Collect, process and report relevantdata. Maintain the filing process of clinical trial documents.

2500 4500

Regulatory Affairs Executive BSc 2-5 Prepare dossiers and handle the submission of dossiers to theregulatory authority in the market.

3000 5000

Radiographers Diploma / Bachelorin RadiologicTechnology

2-6 Perform imaging of the human body for diagnosis and/or fortreating a medical condition.

2200 4500

Physiotherapist Bachelor / Master in

Physiotherapy

2-6 Diagnose, evaluate and treat physical impairments and

disabilities in human bodies.

2500 5000

HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)


21/32

TRUSTED.EXPERIENCED.CONNECTED.


22/32

HUMAN RESOURCESAs organisations seek to optimise their structures whilst still attracting, developing and retaining talent across the board, HR will continue to come to

the foreground as a critical hire. We see consistent hiring of human resource professionals with a demand focus in areas such as compensation and

benefits, learning and development and talent acquisition and retention. Increasingly we also see companies setting up their own in-house recruitment

teams aimed at reducing their direct costs, creating some demand for core recruitment skills.

Similar to other functional roles, human resource professionals are now expected to play a business partner role, providing commercial advice that

are in line with achieving business objectives. This places much attention on HR professionals who have shifted their expertise demonstrably fromtransactional to strategic.

HR Officer / Executive /Senior Executive

Diploma /Degree

3-6 Active screening & recruitment of staff. Coordinate recruitment ads.Ensure consistent benefits & compensation practice.

2500 4500

HR Assistant Manager Diploma /

Degree

5-10 Assist with HR Manager in implementing HR policies & procedures. 4000 6000

HR Shared Services Manager Degree 6-10 Manages a team of people responsible for HR service delivery,reviewing and improving HR processes.

6000 12000

HR Manager (Local) Degree 5-10 Covers a wide array of duties including recruitment, employeebenefits, payroll administration, performance management withsupport typically from external advisors or regional internal specialistsin C&B etc.

6000 10000

HR Manager (Regional) Degree 5-10 Responsible for multiple countries. Covers a wide array of dutiesincluding recruitment, employee benefits, payroll administration,performance management with support typically from externaladvisors or regional internal specialists in C&B etc.

7000 15000

HR Business Partner Degree 5-10 Works closely with the Management and business/functionalmanagers to initiate HR interventions and translate business &

functional objectives into HR deliverables.

5000 8000

HR Business Partner Degree 10+ Works closely with the Management and business/functionalmanagers to initiate HR interventions and translate business &functional objectives into HR deliverables.

8000+

HR Director (Local) Degree 10+ Oversee a team of HR professionals typically covering multiplelocations and functions.

12000+

HR Director (Regional) Degree 10+ Oversee a team of HR professionals typically covering multiplecountries and functions.

15000+

Recruitment Specialist Diploma /Degree

4-8 Responsible for internal recruitment requirements of an organisation. 5000 7000

Recruitment Manager Degree 6-12 Typically responsible for a team of recruiters and oversees internalrecruitment and attraction strategies for an organisation.

6000 10000

Recruitment Lead Degree 10+ Typically responsible for a team of recruiters and oversees internalrecruitment and attraction strategies for an organisation.

10000+

Compensation & BenefitsSpecialist / Analyst

Diploma /Degree

3-6 Design, plan & implement compensation and benefits for staff.Evaluate on effectiveness of schemes.

2500 6000

Compensation & Benefits Manager

Degree 5-10 Responsible for analysing C&B matters within an organisationand benchmarking against competitors and market trends. Willundertake financial impact in an organisation. Responsible forworking with HR to develop appropriate retention strategies.

6000 14000

Compensation & Benefits Director

Degree 10+ Lead role responsible for analysing C&B matters within an organisationand benchmarking against competitors and market trends. Willundertake financial impact in an organisation. Responsible for workingwith HR to develop appropriate retention strategies.

15000+

Training Executive /Senior Executive Diploma /Degree 2-5 Conduct company training programmes. Knowledge of commonlyused concepts, practices & procedures. Source for external trainers. 2500 4500

HOT JOB




Min.Salary(in local

currency)

Max.Salary(in local

currency)


23/32



Min.Salary(in local

currency)

Max.Salary(in local

currency)

HUMAN RESOURCES

Training Manager Degree 5-8 Owns training development, implementation and facilitation withinan organisation.

5000 8500

Learning & Development

Manager

Degree 5-8 Design, plan & implement training programmes; policies &

procedures; and career development programmes;

5500 10000

Learning & DevelopmentDirector

Degree 10+ Oversee a team of trainers and works with internal stakeholders to developand maintain the content of training programs for an organisation.

10000+

Mobility Specialist Diploma /Degree

3-5 Responsible for management of international assignmentsincluding immigration services, relocation, on-assignmentassistance, repatriation, localisation and working with relocationvendors. Be a Country Expert for assigned country/countries andshare knowledge and expertise.

4000 8000

Mobility Manager Degree 5-8 Responsible for expatriate management and managing MobilitySpecialist. Review and development of company Global AssignmentPolicy, prepare Cost Projections/Compensation Packages,administering policy, processes and procedures, manage the serviceand performance level of relocation vendors.

6000 10000

HOT JOB



24/32

INFORMATION TECHNOLOGY

Country Manager Degree 7-8 Responsible for country business operations, development ofstrategic plans and profit & loss of business unit.

13000 18000

Sales Director (Regional) Degree / MBA 7-10 Take charge of sales team and meet sales quota. Develop business

model to drive sales.

13000 24000

Team Leader Sales Manager Degree 7-8 Provide direction and duties to business team and partner inachieving quota.

10000 13000

Postsales Consultant Degree 5-10 Implementation and delivery for customers. 6000 12000

Presales Consultant Degree 5-10 Help in the sales of IT products or services by providing technicalsupport, product demonstration to customers, RFP participationand solution architecting.

6000 12000

Account Manager /Sales Manager

Degree 5-7 Build & grow sales for an IT product or services company over agiven geography or industry vertical and exceed sales quotas.Identify, qualify & close sales opportunities through prospecting& cross marketing of IT products and services to existing & newcustomers.

6000 9000

Inside Sales Representative Degree /HigherDiploma

3-5 Identify leads and generate sales using telephone and internettechnologies. 3500 6000

Enterprise Architect Degree 8-12 Provide enterprise wide architectural planning, governance anddirection.

11000 16000

Solutions Architect Degree 5-10 Designing the technical architecture and design of systems orapplications.

9000 15000

Analyst Programmer /Software Engineer

Diploma /Degree

2-6 Design, code & test programmes to support application systemsdevelopment plan.

4000 7000

Software QA / Test Analyst Degree 3-6 Test, certify and audit software products. 2500 3000

Project Manager Degree 5-10 Plan, direct & execute project management activities for an area/division. Monitor progress against schedule & project budget.

Allocate appropriate resources to deliver projects results. Interfacebetween project delivery team and end-users.

7000 12000

Project Manager Infrastructure

Degree 5-10 Oversee the smooth running of IT systems. Troubleshoot & assistthe organisation in any IT matters or problems. Good knowledge ofnew IT developments in the required fields.

6000 10000

Security Consultant Degree 5-7 Technical consultant specialising in IT security technology. Conductapplication and system security health-checks, risk assessment,identity & firewall management.

5500 9000



Min.Salary(in local

currency)

Max.Salary(in local

currency)

IT professionals in the middle level space continue to be in demand in banking and financial services, end-user commerce, IT vendor and

consulting sectors. The increase in demand for IT professionals in the banking sector have resulted from an increased awareness of i-banking,

banking security lapses and a higher demand for improved phone-banking security.

Contracting is also expected to pick up in the IT industry where roles such as project managers, technical architects, infrastructure managers and

software specialists will be in demand as companies look to inject skills for core periods of complex projects without the long term cost burden

of a permanent hire.

HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)



25/32



Min.Salary(in local

currency)

Max.Salary(in local

currency)

INFORMATION TECHNOLOGY

Storage Consultant Degree 3-7 Provide subject matter expertise and technical support onhardware/ software requirements of storage products includingSAN, NAS, Backup and Recovery, Capacity planning / applicationsizing, Business Continuity and Disaster Recovery, Operating

Systems Administration.

5500 9500

Business / Systems Analyst Degree 3-6 Perform systems feasibility studies, analysis & design. Translatebusiness rules and requirements into system specifications. Workclosely with Engineers & Technical Support to resolve customerissues. Provide technical application support to users.

5000 8000

Systems / NetworkAdministrator

Degree 2-6 Administer & operate LAN & WAN networks, system management& hardware support.

4000 7000

Test Manager Degree 5-10 Develop and manage test strategies and projects. 6500 12000

Technical Consultant Degree 3-6 Track problems & changes. Continuity of ownership &documentation of IT operational problems from occurrence toresolution, including post-resolution analysis. Provide solutions toIT-related service problems.

4000 7000

Database Administrator Degree 4-7 Responsible for administration & technical maintenance of thecompany's distributed database system.

5500 8500

IT Auditor Degree 4-7 Plan and execute audits of information systems, platforms,operating procedures and fraud management.

5000 8000

Helpdesk Analyst Diploma /Degree

1-3 Remotely troubleshoot problems through e-mail/telephoneby taking over the control of users' terminals via LAN/WANconnections. Plan, coordinate & support business processess,systems & end-users.

2300 3200

HOT JOB


Helpdesk Analyst(Japanese Speaking)

Diploma /Degree

1-3 Remotely troubleshoot problems through e-mail/telephoneby taking over the control of users' terminals via LAN/WANconnections. Plan, coordinate & support business processess,systems & end-users.

3000 3700


26/32

OFFICE SUPPORT

Administration Manager Degree /Diploma

4-6 Responsible for admin, reception and documentation matters. 3500 6000

Administrative Assistant /

Coordinator

N' / 'O' levels

Certificate

1-3 Sort & distribute mail. Prepare simple business correspondence &

reports. Attend to telephone enquiries & visitors. Filing.

1500 2700

Executive Secretary / PA PSC / Diploma 3-5 Support senior management. Take minutes of meetings. Executeroutine secretarial assignments.

3700 5000

Secretary PSC / Diploma 2-4 Schedule appointments, travel arrangements & attend to phonecalls. Clerical work & administrative duties.

2200 3700

Office Manager Degree /Diploma

4-6 Responsible for office leases, property facilities and records. Ensureconformance to office policies.

4000 6000

Receptionist /Front Office Assistant

N' / 'O' levelsCertificate

1-3 Tend to customers. Attend to phone calls. Administrative duties. 1500 2500

Mail Room Assistant N' / 'O' levels 1-2 Mail delivery & collection. Run simple errands. 1100 1700



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Organizations have started to hire more office support employees to cut down on administrative or manual processes for employees who directly

generate revenue for the organizations. This is to increase productivity for revenue generators such that they can help sustain and pick up businesses

during such volatile economic situations. It could also be a part of an organisations strategy to retain loyal employees who have stayed with the

organization during the tough times in 2009-2010 and those employees who did not move on to other organisations in 2011.

With organisations keen to hire capable and all-rounded employees who can handle multiple responsibilities such as reception, administrative, basic

accounting and office lease and logistical matters, many are more stringent in their hiring process. Employees who can value-add by multitasking acrossseveral functions are highly desired.

HOT JOB



27/32

PROCUREMENT, SUPPLY CHAIN & LOGISTICS

Distribution Manager Degree 6-7 Manage ordering & distribution of goods. Ensure timely deliveries tomaximise sales. Liaise with the forwarder on the timing of arrival of goods.

4500 6500

Shipping Supervisor Diploma /

Degree

4-5 Organise receiving & issuing of goods. Manage shipping operations &

ensure proper documentation. Ensure quantity & quality of goods.

1800 2800

Shipping Assistant O' levels /Certificate

1-3 Prepare shipping documentation. Knowledge of LC/BL. Ensuresmooth delivery & handle customers' enquiries. Verification offreight invoices, cycle count, etc.

1500 2200

Operations Executive Diploma /Degree

2-3 Manage warehouse operations & ensure proper documentation.Plan cargo schedules. Inventory control/management andreconciliation of suppliers' invoices.

2300 3000

Warehouse Manager Diploma /Degree

4-5 Plan for efficient storage & systematic retrieval. Manage allwarehouse activities. Proper upkeeping of the store and warehouse.Identify reliable and cost efficient freight forwarders.

3500 6000

Warehouse Supervisor O'/'N' levels/Diploma

3-5 Manage warehouse operations. Receive, stock-take pack. Ensuretimely shipment.

1900 2500

Warehouse / Store Assistant/Operations Assistant O' / 'N' levels 1-3 Basic warehouse operations. Receive, stock-take & packing duties. 1000 1700



Min.Salary(in local

currency)

Max.Salary(in local

currency)

With organisations placing a higher importance on improving processes efficiency and maximising returns on investment, positions across the

procurement spectrum will continue to be in strong demand. Category led positions across both direct and indirect spend will be a prime focus

particularly for talent with experience of demonstrating substantial and innovative cost savings across supplier channels regionally and globally.

Talent with specific focus in categories such as marketing services, technology, workforce management and in direct categories across all

commodities will be highly prized. Expertise in low cost country sourcing will also be a sought after skill set. In tandem with this we would

expect to see companies investing in supply chain optimisation in a bid to run with maximum efficiency which will see demand for professionalssuch as project managers, operations directors and supply/demand/inventory planners and those with Lean methodology expertise.

OPERATIONS / SHIPPING

Commercial Director Master / Degree inSupply Chain & LogisticsManagement

10-15 Responsible for heading the whole commercial team.Managing the vendors, and management of procurementand contracting arrangements for the Project.

12000 18000

Shipping Manager Degree in BusinessAdministration or SupplyChain Management

6-8 Managing of Shipping operations ensuring properdocumentation.

6500 8500

Operations Manager Sea-freight / Ocean-freight

Degree in BusinessAdministration or SupplyChain Management

6-8 Managing of Seafreight operations ensuring timelydeliveries.

6500 8500

Operations Manager

Airfreight

Degree in Business

Administration or SupplyChain Management

6-8 Managing of Airfreight operations ensuring timely

deliveries.

6500 8500

PURCHASING

Commercial Specialist Degree in BusinessAdministration or SupplyChain Management

2-4 Responsible for optimising trading relationships byconsolidating spend across internal clients.

2800 4300

HOT JOB



28/32

PROCUREMENT, SUPPLY CHAIN & LOGISTICS

Customer Service Manager Degree in BusinessAdministration or SupplyChain Management

5-8 Lead and supervise a team of Customer ServiceRepresentatives and responsible for management &execution of elements of key Customer Interface Process.

5000 6500

Order Fulfillment Manager Degree in BusinessAdministration or SupplyChain Management

5-8 Manage a team of order administrators, handle allaspects of order fulfillments, from order booking toinvoicing & closure of orders.

4500 6500

Sales & Order ManagementManager

Degree in BusinessAdministration or SupplyChain Management

5-8 Supervise and manage sales order execution functionconsisting of sales order review per company termsand conditions and all applicable import/exportrules for internal profit control as well as compliancepurpose, procurement and logistic (shipment).

4500 7000

Logistics Manager Degree in Supply Chain &Logistics Management

6-10 Effective management of daily logistics andwarehousing activities ensuring prompt andprofessional delivery service to customers.

5000 8500

Logistics Analyst Degree in Supply Chain &Logistics Management

3-5 Responsible for analyzing monthly overall logisticsspend and cost driver including freight andwarehousing management.

3000 4500

Logistics Specialist Diploma / Degree inSupply Chain & LogisticsManagement

2-4 Responsible for the coordination of all day-to-dayoperational and logistics activities at the SingaporeDistribution Center involving both distribution centeroperations and freight management.

3000 5000

Supply Chain Manager Degree in Supply Chain &Logistics Management

6-10 Lead efforts in streamlining efforts towards orderfulfillment as well as drive global inventory controlpolicies and procedures of high technology productsand services.

5500 9000

Demand Planner Diploma / Degree inSupply Chain & LogisticsManagement

2-4 Responsible for demand planning capability forthe product line and customers to ensure demandcreation and fulfillment activities from Sales andMarketing are fully rationalized.

2500 5300

Supply Planner Diploma / Degree in

Supply Chain & LogisticsManagement

2-4 Manage inventory/ stock replenishments and generate

as well as analyzing of demand forecasts.

2500 5500

Material Planner Diploma / Degree inSupply Chain & LogisticsManagement

2-4 Responsible for the timely replenishment of rawmaterials and procurement of components/services insupport of Manufacturing and Sales.

2500 5000

Inventory Manager Degree in Supply Chain &Logistics Management

6-10 Responsible for the development and managementof inventory processes and the implementation ofprocesses, skills, resources, and technology to ensureoptimum service, cycle time, quality, and efficiency forthe core processes.

4500 8000

Procurement / PurchasingManager / Director

Master / Degree inEngineering / Supply Chain& Logistics Management

10-12 Manage the operations of regional sourcing,procurement & management of suppliers.

10000 19000

E-Procurement Manager Degree in Supply Chain &Logistics Management

6-10 Responsible for the e-procurement systems including:e-sourcing and contract management; e-cataloguesand purchasing (SAP; cards, e-invoicing and selfbilling; Leading the e-enablement of suppliers;Manage third party e-sourcing providers.

5400 8000

Sourcing Manager Degree in Engineering /Supply Chain & LogisticsManagement

6-10 Responsible for the execution of the category strategiesand development of sourcing plans within the geographicregion. Lead the process of sourcing execution to ensuredelivery of the category strategy and targets.

6000 8500

Strategic ProcurementManager

Master / Degree inEngineering / Supply Chain& Logistics Management

6-10 Develop and utilize supply chain, business, andfinancial modeling tools. Lead Supplier SelectionActivities. Drive supply base optimization. Negotiateand complete contracts with complex suppliers.

7500 12000

Business ProcessesImprovement Manager

Master / Degree inEngineering / Supply ChainManagement

6-10 Lead in driving continuous business processesimprovement, meeting company's objectives,streamlining of business processes, achieving costreduction and increase productivity.

5800 11000



Min.Salary(in local

currency)

Max.Salary(in local

currency)

HOT JOB



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SALES, MARKETING & ADVERTISING



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Traditional marketing budgets have been hit by cost cutting measures leading to the hiring of sales and marketing professionals mainly for

replacement, accessing niche specialisations and regional portfolio expansion.

Demand still continues however, in skill sets such as account management, social media optimisation, market/competitor analysis and

corporate communications. This is due to organisations grappling with changing technology and the way consumers and clientele prefer to

purchase goods and services, as well as the borderless nature of their competitive landscape. As ever, we see the continued demand for highly

networked specialist sales professionals with a successful track record of business growth across corporate and consumer sectors.

Overall with the current global economic uncertainty, organisations across industries are expected to be cautious in hiring. There is still a

demand for professionals in the middle to senior level management, but employers are taking their time and are more selective in finding the

right talent for their companies.

HOT JOB

Brand / Product Manager HigherDiploma /Degree

6-8 Conceptualise & execute activities for brand positioning. Determineproduct pricing. Maintain & direct product's image in the market.

5000 10000

Customer Service Executive Diploma /Degree

2-3 Attend to customer enquiries. Service existing customers and theirneeds. Visit customers when necessary.

1800 3000

Marketing AssistantManager / Manager

HigherDiploma /Degree

6-8 Actively plan and implement marketing initiatives. Ensure that allmarketing plans are executed.

5000 10000

Marketing Executive /Senior Executive

Diploma /Degree

2-5 Marketing of new or existing products and services. Collate markettrends for product development. Liaise with advertising agenciesand suppliers. Production of marketing materials.

2500 4000

Market Researcher Diploma /

Degree

2-4 Collect & analyse information to assist in marketing. 2000 2300

PR Manager Degree 8-10 Plan & develop communication strategies. Promote completeinformation flow within the organisation & build positive media &public relations.

5000 10000

PR Executive Degree 1-3 Assist the PR Manager in executing communication activities. 2200 3500

Sales Manager Degree 6-8 Plan & develop communication strategies. Meet sales targets & quotas.Develop consulting service / product according to market needs. Coordinateactivities of sales team. Monitor budget achievement. Prepare budget forecasts.

4500 8000

Sales Executive Diploma /Degree

1-3 Leads generation. Sell products & services. Prepare & submitproposals.

2000 3500

Sales Coordinator O' / 'N' levels 2-3 Coordinate cl ient leads & customer sales. Process sales order. 1500 2200

Promoter / Retail Assistant O' / 'N' levels 1-2 Promote products in store or over the counter. 1100 1600



30/32



Min.Salary(in local

currency)

Max.Salary(in local

currency)

HOT JOB


SALES & MARKETING

General Manager Degree /Diploma

12+ Oversee business operations including sales, administration andoperations.

15000 30000+

Sales Director Degree /

Diploma

10+ Lead a team of sales staff with responsibility for overall management of

sales targets.

12000 20000+

Sales Manager Degree /Diploma

5-10 Responsible for sales to a specific client base, responsible for clientrelationships most important to a company.

4750 9000

Marketing Director Degree /Diploma

10+ Oversee other marketing personnel and typically responsible formultiple business lines or geographic locations.

10000 22000+

Marketing Manager Degree /Diploma

6-10 Ownership of marketing requirements for an organisation or division of abusiness. Multi-faceted role including marketing, communications & PR.

7000 10000

Brand Manager Degree /Diploma

6-8 Responsible for applying various marketing techniques to raiseawareness of particular business.

5000 10000

Product Manager Degree /Diploma

6-8 Responsible for applying varying marketing techniques to raiseawareness of particular product line.

5000 10000

Key Account Manager Degree /

Diploma

6-8 Responsible for managing and growing key clients 5000 8000


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Singapore Headquarters10 Anson Road,#20-08 International Plaza

Singapore 079903Tel: (65) 6501 4700 Fax: (65) 6221 1262Email: [email protected]

GENERAL RECRUITMENT SERVICES

Corporate Key Accounts10 Anson Road,#31-08 International PlazaSingapore 079903Tel: (65) 6226 3113 Fax: (65) 6226 1788Email: [email protected]

International Plaza Branch10 Anson Road,#33-08 International PlazaSingapore 079903Tel: (65) 6223 3362 Fax: (65) 6222 3433Email: [email protected]

Jurong Branch21 Jurong Gateway Road,#03-09/10 CPF Jurong BuildingSingapore 609646Tel: (65) 6665 0650 Fax: (65) 6665 0885Email: [email protected]

Tampines Branch1 Tampines Central 5,#07-04 CPF Tampines Building,Singapore 529508Tel: (65) 6260 0220 Fax: (65) 6260 0660Email: [email protected]

Career CentreTemasek Polytechnic School of BusinessLevel 3, 21 Tampines Avenue 1Singapore 529757Tel: (65) 6260 0200 Fax: (65) 6260 0233Email: [email protected]

SPECIALIST RECRUITMENT SERVICES

Kelly Selection143 Cecil Street,#10-01/04 GB BuildingSingapore 069542Tel: (65) 6227 2251 Fax: (65) 6220 6711Email: [email protected]

Kelly Engineering Resources143 Cecil Street,#10-01/04 GB Building

Singapore 069542Tel: (65) 6645 3999 Fax: (65) 6337 1950Email: [email protected]

Kelly IT Resources143 Cecil Street,#10-01/04 GB BuildingSingapore 069542Tel: (65) 6645 3933 Fax: (65) 6337 1950Email: [email protected]

P-Serv Pte Ltd10 Anson Road,#23-01/02/03 International Plaza

Singapore 079903Tel: (65) 6227 9035/ (65) 6227 1775Fax: (65) 6225 6894Email: [email protected]

P-Serv Airport Office60 Airport Boulevard, #B16-025/026Changi Airport Terminal 2Singapore 819643Tel: (65) 6214 8216/ (65) 6214 8210Fax: (65) 6543 4870

OUTSOURCING & CONSULTING

Outsourcing & Consulting Group20 Anson Road#05-03 Twenty AnsonSingapore 079912Tel: (65) 6494 6060 Fax: (65) 6221 5652

BTI Consultants Pte Ltd9 Temasek Boulevard#23-01 Suntec Tower 2Singapore 038989Tel: (65) 6603 9768 Fax: (65) 6238 7859Email: [email protected]

salary guide 2012 13 - kelly

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