sales cloud: lightning experience, a new salesforce. a new way to sell
TRANSCRIPT
Grow Sales Smarter, Faster with Sales Cloud, From Anywhere
Merve INCIROGLU FRESEL Account Executive ESB Turkey [email protected] in/linkedin/mervefresel
Connect with your customers in a whole new way Become a Customer Company
Sales Service
Marketing
Community Apps
Analytics
Sales Cloud: Become ‘Customer Obsessed’
Sell Smarter
Sell Faster
Sell from Anywhere
The Cloud is the Fastest Path to Success
Multi-tenant Cloud Computing
Fast Innovative Open Easy Trusted
No Hardware
No Software
Faster ROI
Flexible
Automatic Upgrades
Continuous Improvement
Any Device
API First
Data Portability
Secure
Transparent
Performance at Scale
Subscription Model
Real-time Customizations
App Marketplace
Hard to Grow Sales if Sales Process is Broken
Manual Processes
Hard to find information and experts
Time wasted on emails and approvals
Limited coaching and feedback
No lead routing or opportunity management
Lack of pipeline visibility
Poor data quality
Slow Sales Cycles
Missed Target
No Mobile Access
Hard to access information on-the-go
No way to access all your critical apps in one place
Hard to manage your day from anywhere
Today’s Systems Are Slowing You Down
Manual Processes
Disconnected Systems Spreadsheets
Connected Salespeople
Connected Apps
Connected Partners
Connected Customers
How Do You Grow Sales Faster?
Market Leadership Product Leadership Customer Success
The World’s #1 Sales Application
100,000+ Companies Across Every Market
Winner – Enterprise Suite CRM 2014 Winner – CRM Excellence Award
Winner – Business Choice for CRM
Magic Quadrant Leader
Forrester Wave Leader
#1 SFA Market Share
Highest ROI
Lead Conversion
Sales Productivity
Forecast Accuracy
43 % + 48 %
+
37 % +
Sales Cloud Drives Customer Success
Win Rate 44 %
+
Sales
37 % +
Source: Salesforce Customer Relationship Survey conducted March 2014 - May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question vary.
Average Percentage Improvements Reported by Salesforce Customers
Grow Sales Smarter
Sell Faster
Sell Smarter
Sell from Anywhere
Manage Your Leads with All the Right Information
Track selling from lead to close
Prioritize and route leads with business rules
Know where your best leads come from
Get insights from social channels
+43% Improved lead conversion rate
Leads & Accounts
Turn More Opportunities into Closed Business
+37% Higher win rates
Opportunities
Win more with team selling
Guide reps according to sales stage
Design custom opportunity management processes
Enable best practice sharing
Get Better Sales Intelligence with Real-Time Dashboards
Get a complete picture of your business
Create and modify with ease
Track all KPIs
Easily drill down into the underlying data
Accessible anywhere, on any device
Forecasting & Reports
Forecast Smarter as a Team
+48% Improved forecast accuracy
Forecasting & Reports
Real-time, meaningful forecasting in one place
Accountably – from top to bottom
Real-time sanity check & drill-down
Accessible anywhere
Grow Sales Faster
Sell Faster
Sell Smarter
Sell from Anywhere
Connect Reps to Experts, Files, and Customers Faster with Chatter
+44% Sales productivity
Team Selling
Instant communication with experts
Collaboration on files, campaigns, opportunities
Collaboration on Dashboards & Reports
Private deal rooms with customers and partners
Huge reductions in email traffic
Get More Done within Your Favorite Business Apps
Integration & Workflow
Integration with Microsoft Outlook and Exchange
Email Connect: 100% Cloud based email sync
Sync with Exchange-connected devices
Available on any device
Extend the Sales Cloud with AppExchange
3 million+ Installs
AppExchange
Transform your business with powerful apps
2,600+ cloud & mobile apps
Solutions for every business requirement
Fast and simple access
Manage the Full Partner Lifecycle to Close Deals Rapidly
+31% Channel win rate
Partner Communities
Collaborate with partners and drive more deals
Automated deal registration & management
Private, branded communities
Real-time insight into channel performance
Sell from Anywhere on Any Device Salesforce1 Mobile App
All Your CRM
All Your Customizations
Productivity Apps
All Your Custom Apps
Notifications Platform
Action Bar +31% Improved sales productivity with
mobile
Mobile Sales
Run your business on your phone
Connect and collaborate and sell from anywhere Access CRM, custom apps, and AppExchange Apps
Salesforce Customers are Our Strongest Advocates
85% recommend
Salesforce to others
98% will continue to use
Salesforce in the future
Source: Salesforce Global Customer Relationship Surveys conducted biannually, by an independent third-party, Confirmit Inc., on several thousand customers randomly selected.
Demonstration
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