sales starter academy - yoopay · he sales starter academy for professionals in industry and trade...
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Sales Academy | Program 1
Sales Starter Academyfor Professionals in Industry and Trade
Contents
1. Competency Development
2. Program Summary
3. Target Group
4. Timing & Fee
5. Program Outline
6. Registration Form
Competency Development Solution
June - July 2016 | Totuba Learning Center, Shanghai, P. R. China
Features
1. 6 Highly Interactive Sessions
2. Real-life Case Studies
3. Practical Application
4. 14 Excel-based Tools
5. Certification
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Competency Development“Your mind, once stretched by a new idea,
never regains its original dimensions.”
- Oliver Wendell Holmes, Jr
ur Sales Starter Academy is designed to develop basicand advanced skills and know-how for professionals nothaving sales as an education or career background –such as engineers, customer service, finance,consultants, and of course young sales talents.
Professionals of all sorts are experts in their professionalsubject-matter areas. Especially in small- and medium-size businesses they are often asked to performbusiness development, sales & marketing tasksalongside their normal work activities.
This program caters to the specific needs of this veryparticular target group.
Sales Academy | Program 1 | Sales Starter Academy for Professionals in Industry and Trade
Customer Value
Key Account Management
Presentation & Negotiation
Marketing & Sales
Communication & Interpersonal
Program Summary
he curriculum focuses on providing structured training modules delivered by experiencedpractitioners and dedicated trainers. In highly interactive sessions participants will be taken ona journey of discovering basic and advanced Marketing & Sales skills, masteringCommunication & Interpersonal skills, practicing their Presentation & Negotiation skills andappreciating the value of an active referral network in meeting their sales, marketing orbusiness development objectives.
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Target Group
his training solution is aimed at professionals withouta significant sales background – engineers, customerservice, finance, consultants, and of course young salestalent from the sectors:
Industrial Goods and Components Manufacturers Engineering and Trading Companies Technical Services Providers
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Timing & Fee
he Sales Starter Academy for Professionals in Industry and Trade Summer 2016 is a 3-DayProgram, organized in a sequence of 4 weekly half-day trainings and 1 full-day workshop in aperiod of 5 weeks from 24 June to 21 July 2016.
Participation Fee: RMB 6,800.--/Participant (incl. Business Tax)
T
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Sales Academy | Program 1 | Sales Starter Academy for Professionals in Industry and Trade
Program Outline,
Oliver Wendell Holmes, Jr
Session 1
Foundations of Successful SalesSubjects: Introduction to Customer Communication and Story-telling Skills; 7 Habits of Highly Effective Sales People; Case Studies of Highly Successful Sales People and How They Have Achieved it. Tools: Step-to-Step Worksheet
Understanding OthersSubjects: The impact of Own Attributes, Attitudes, Skills and Efforts on Personal and Organizational Success; Creation of a Sales Development Plan and more.Tools: Thinking Styles Worksheet
Session 2
Interpersonal SkillsSubjects: Developing Close Customer Relationships; Effective Meeting Preparation and Follow-up; Customer Service ExcellenceTools: Talk About Yourself Worksheet;
Building a Sales NetworkSubjects: Developing an Effective Sales Network; Leveraging Partners and Acquaintances; Developing, Maintaining and Growing Referrals; Using Tools to Drive Continuous Exchange and Personal Brand Value.Tools: Protemoi Worksheet; Asset Worksheet
Session 3
Establishing and Maintaining Customer LoyaltySubjects: The Science of Giving to Receive; Understanding and Converting Customer Needs; Excelling in Customer Care and Service; Continuously Increasing Customer Value. Tools: Give-to-Get Strategy Worksheet
Effective Positioning and DifferentiationSubjects: Building Effective Sales Positioning; Aligning Sales Positioning and Differentiation with Customer Needs, Differentiation Techniques to Make You the Only Choice; Building Consistent Personal Brand Value.Tools: Positioning Statement Worksheet
Session 4
Driving the Sales Process to Succesful ClosureSubjects: Understanding and Driving the Sales Process; Asking for the Advance; Reinvigorating Stalled Sales Opportunities; Uncovering Additional Needs and Driving Customer Commitment. Tools: Handling Objections Worksheet; Ask For The Advance Worksheet
The Psychology of Pricing and Payments; Effective Negotiation SkillsTopics: Effective Negotiation Skills Price and the Perception of Value; Effective Negotiation Skills; Preparing and Structuring Negotiation; Successful Negotiation Behaviors; Techniques for Developing an Agreement; Negotiation as a Team.
Session 5
Communicating and Selling Outside Your Comfort ZoneSubjects: Understanding and Bridging Personal Boundaries; Using The Gravitas Model to Establish Rapport and Build Charisma; Interactive Role-Play and Video Recording of Sales Pitches and Argumentation.Tools: Comfort Zone Worksheet; Gravitas Model
Dynamic Meeting Preparation and Developing Effective PresentationsSubjects: Effective Presentation Skills; Understanding Self as a Presenter and How to Improve; Developing Winning Presentations; Interactive Role-Play and Video Recording of Presentations.Tools: Dynamic Meeting Preparation Worksheet; Meeting Report Worksheet
Session 6
Key Account ManagementSubjects: Key Processes of Highly Successful Sales People; Advanced Skills for Understanding and Influencing Others; Developing Creative Value Propositions for Markets and Customers.Tools: Account Status Worksheet
Creating Sustainable SuccessSubjects: Methods to turn Objections and Difficulties into Sales; Understanding Customer Long-Term Strategies and Directions; Turning Customer Strategies into Long-Term Sales.Tools: Sales Strategy Worksheet; Pipeline Calculator
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Registration Form
Sales Academy | Program 1 | Sales Starter Academy for Professionals in Industry and Trade
Company Name:__________________________________________________________________________________________
Company Address: ________________________________________________________________________________________
Contact Person: (Mr./Mrs./Ms.) ______________________________ Title: __________________________________________
Dept.: _____________________________________________ Email: _______________________________________________
Tel.: _______________________________ Ext./Direct: ____________Fax: ___________________________________________
I would like to enroll for the following course(s):
Please send me more information on these courses: __________________________________________________________
Course: Sales Starter Academy for Professionals in Industry and Trade Course No.: SA-01 Date:
Name: (Mr./Mrs./Ms.) Title Telephone Email Registration Fee
Total Fee: RMB ¥
PAYMENT METHOD (Please indicate ):
Please send the bill to:
Name: (Mr./Mrs./Ms.) _______________________________ Title: _________________________________________________
Dept.: _______________________________________ Email: _____________________________________________________
Tel.: _______________________________ Ext./Direct: _____ Fax: _________________________________________________
Transfer to bank account*: RMB ¥ ____________________________ Bank: 工行商西支行 Account Name: 拓途(上海)企业管理咨询有限公司. Bank Account: 1001207409206889742.
* Please send us a copy of your payment slip before attending this course to [email protected]. Your payment slip is necessary to confirm your seat in thiscourse.
TERMS & CONDITIONS:
Payment: Registration Fee is payable no later than 14 days before the course. Confirmation: We will acknowledge yourenrolment by letter with official invoice (发票) once we have received your Registration Fee. You will receive a final ProgramConfirmation by email and/or fax 7 days before the course.
Cancellations: You may cancel or reschedule up to 14 working days before the course, with a 20% course fee charge. Latercancellations or rescheduling are subject to a charge of the entire Registration Fee. Totuba reserves the right toreschedule/cancel any public course.
DATA PRIVACY:
Personal data submitted may be used for internal market research. Please check () the box below if you don’t want to receiveour promotional information.
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In-house programs: We are happy to arrange on-site delivery of these public courses, or to customize programs to suit yourspecific needs. Contact us for more details.
I agree to the above Terms & Conditions of Totuba Limited
Company Chop/Signature: Date:
or fill this form and send to:[email protected]
Register online:
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Totuba Limited Learning & Development
Totuba consultants, trainers and coaches are experienced professionals with a deepunderstanding of doing business in rapidly growing economies and have a passionfor helping organizations, who aspire to grow domestically, regionally and overseas,to achieve long-term sustainable success and to improve the effectiveness of theirleaders, managers and staff.
Leading with health.
• We enable individuals, teams and organizations to measurably and sustainably execute their strategies.
• We support organizations to develop their leadership, management, human capital and operation competency towards long-term sustainable growth and success.
• We train leaders, managers and staff to improve their effectiveness in meeting their organizations’ goals.
• We coach executives and managers to help them develop their leadership effectiveness, business management or strategic project management skills and to assist them in meeting their personal growth aspirations.
Totuba LimitedTraining & Development
T: +86-21-6339-1312F: +86-21-6385-7444
E: [email protected]: totuba.com
The framework of the Sales Academy is a
ground-breaking and highly practical
approach that has been taught to
thousands of sales people all over the
world in recent years and that has been
enabling hundreds of organizations to
excel beyond their competition.
Program 1 Sales Starter
AcademyFoundations of Successful Sales
Understanding Others
Interpersonal Skills
Building a Sales Network
Building Customer Loyalty
Effective Positioning
Driving the Sales Process
Psychology of Pricing and
Payments
Selling Outside Your Comfort Zone
Dynamic Meeting Preparation
Key Account Management
Creating Sustainable Success
Program 2 Sales Excellence
AcademySales Excellence Drivers
Opportunity Prioritization
Building Deeper Relationships
Referral Generation
Building New Accounts
Creating Demand
Effective Sales Strategy
Rituals for Sustainable Success
Program 3 Sales Leader
AcademyDeveloping Sales Strategy
Structuring Your Sales Team
Setting Sales Goals
Managing Sales Teams
Performance Management
Preparing for the Future
Program 4 Sales Academy
for Engineers and Technical
StaffFoundations of Successful Sales
Leveraging Your Strengths
Interpersonal Skills
Building a Powerful Sales Network
Building Customer Loyalty
Effective Positioning
Driving the Sales Process
Psychology of Pricing and
Payments
Sales Academy
The framework of the Sales Academy is
a ground-breaking and highly practical
approach that has been taught to
thousands of sales people all over the
world in recent years and that has been
enabling hundreds of organizations to
excel beyond their competition.