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www.salientbpo.com

CONFIDENTIAL

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The Group has business interests indiverse areas, including pulp and paper,power transmission and distributionequipments and services, food

processing, farm forestry, chemicals,energy, infrastructure, informationtechnology (IT) and IT-enabled services.

With an impressive global footprint, theGroup operates in more than 10countries with 20,000 employees of 20nationalities

The Group

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Focus on lightweight concrete,

infrastructure

Largest paper company in Asia

Worlds 7th Largest transformer

manufacturer

Largest exporter (in its segment)

from India

Worlds 3rd Largest Bromine

Producer

Low cost, co-generation. High growthNiche Focus on Mortgage Banking ,Healthcare,

Financial Services and Investment Research verticals

AVANTHA

Process

Engineering

Energy &Infrastructure

Services

Agri

Avanthas Spread & Prominence Across Segments

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Part of $ 3 Billion Avantha Group

Inception Founded in 2005; Corporate Office in Gurgaon, INDIA

Global PresenceIndia (New Delhi & Gurgaon)United States (Chicago, Pennsylvania, New York, Stockholm)

JV PartnersOption Care/Walgreens, Allied Mortgage, andFuller Capital

Management, LLC

Focus SegmentsMortgage Banking , Title and Settlement Industry Financial Services,Finance and Accounting , Healthcare Services & TE M

Accreditations ISO 27001

The Salient Advantage

Deep Domain Knowledge High Quality DeliveryAdaptive Process Knowledge

Salient Overview

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BusinessProcessOutsourcing

Health CareFinancialServices

Mortgage

InvestmentResearch

AssetManagement

/ Hedge

Funds

End to End Loan processing

Title and Settlement Processing Services

Post Closing Audit

Clear 2 Close TM

Horizontal Focus

Vert

icalFocus

Shared

Services

/JointVenture/

ClientVendo

rRelationship

Salients Vertical & Horizontal FocusFlexible Engagement Structures

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Quality Consultative Approach

Detailed Process Flow DesignAdherence to Quality StandardsDisciplined Project Management

GlobalCoverage

India, US & Europe Presence24 X 7 coverage gives time zonebenefit

Global Compliance & Data SecurityStandards

Customized

Provide customized solutionsbased on clients need.Offer Flexible Engagement

structuresBoth onsite and offshore deliverymodels

Cost Effective

Fraction of client in-house cost

40-60% cost saving at sameproductivityClient can focus on coreoperations

Value Creation

Salient enables Value Creation to its client by providing Cost Savings coupled withbetter Quality and Customized Knowledge Solutions

Salient Value Proposition : India Advantage + Niche Focus

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Salients Transition Methodology

Solution Design

Capture organization objectives

Craft options and calculate benefits Recommends solutions

Operational Optimization

Identify operational enhancement

opportunities Deploy continuous processimprovements

Share best practices

Process Redesign Group

Process redesign and optimization is the core of every facet of a client engagement

Transition and Implementation

Document processes and SOPs

Define training strategy andscope

Conduct assessments andtesting based on the technologyrequired

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Salients Service offerings

Healthcare Services Mortgage Services KPO TEM

Investment Research& Analytics

Analytic Services

Statistical Modeling MIS & Reporting Database Creation Data/Information

Synthesis Quantitative/Financial

Statement Analysis

Business Research Business Intelligence

Company and IndustryResearch

Investment Research Corporate finance Financial Modeling

and Analysis Investment Banking

Support

Business Consulting

Market Assessmentand Demand Analysis

New Project Research

Healthcare Services

Document

ManagementRelease OfinformationElectronic ArchivingDocument CollectionsSpecial Projects

End to End RevenueCycle ManagementNew account set up

Pre-certificationservicesPre-billing scrubcorrectionsEligibility servicesMedical BillingAccounts Receivable& Denial ManagementPayment PostingClaims Processingand Adjudication

Data Analytics/MISTrend AnalysisData AnalyticsAuditing

F&A Services

Finance andAccounting

Accounts Payables Bank Reconciliation Fixed Asset

Reconciliation General Ledger Financial Reporting Account Receivable

HR and Payroll

Services Data entry & Record

Management Salary updates. Retirement benefit

administration. Reimbursement &

incentiveManagement.

Pay Roll Data Entry

& Calculation Deductions Tax Advisory Year End Processing Full and Final

Settlement

Mortgage Services

Loan Origination

Loan Application-DataEntry

Pricing Running AUS Order Title, Appraisal,

Flood, VOE & VOR Generate Program

Disclosure (GFI & TIL) Indexing Loan

Document

Loan Processing

Clearing LoanCondition

Title Review Pre- Underwriting Pre Closing

Closing & Funding Examining Title

Post Closing and DueDiligence

Trailing DocumentRetrieval

Loan DocumentIndexing

Post Closing Audit

Telecom ExpenseManagement

Data Management

New Account Set-up

Data Entry ofInvoices

Validation of CSRand Invoices

Invoice Management

Order Management

Circuit InventoryUpdate

Dispute Management Customer Service Updating

Disconnected notices Audit & Update GL

code

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DataSecurity

We are ISO 27001-Certified

Complete Data Security

Complete Data Privacy

Secured Client Data

Confidentiality of Clients Data

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Salient offers end-to-end solutions for allyour Mortgage needs.

Our Services

Receive and review documentsData entry for Loan ApplicationFinancial ReviewRun AUSOrder Appraisal, Title and ReviewOrder VOE, VOD, VOM, VOR, etc.Collect borrower documentsPrepare documents for submissionReview and clear conditionsOrder payoffs, flood cert, etc.Obtain clear to close or final approvalPost Closing Audit

Mortgage Banking

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Clear 2 Close

Features

Online Status Tracking of Loan 24X7

Centralized and standardized services

Reduced processing costs

Private Labeling

Stringent Quality Controls built in the process

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E Processing

Our processing solutions provide you processingcontrol through a range of options to submit yourloans, and keep track of documents

Online Loan Submission:

Submit your loan file directly through ourweb-based electronic processing system

Submit Loan by e-mail

Submit Loan by Fax

Submit Your Loan.On-Line

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This facility allows you secure real-time control on your loan,anywhere, anytime

Through our unique web-based system,you can:

Track your loans 24X7 @ SalientC2C.com

Get online MIS for your Pipeline

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On Line Status Tracking24X7

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You can private label the C2C platform to your netbranches and brokers.

We will provide your own customized loan trackingsystem

Customized Centralized Fulfillment Center

Private Labeling

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Case Study

Client : An Established Mortgage Banker

The Result

Solution

Challenge

Decentralized OperationsProcess Not Defined and Documented

Lots of Paper Work

No Back-up for trained resourcesThe mandate was to evaluate the existing processes at theclients (U.S.) site and identify the processes to betransitioned to Salient

Detailed solution identification methodology was followedto identify the processes and extensive fit for outsourcingscore cards were prepared

Processes that were in the highest score buckets wereselected and through onsite process mappingmethodologies at client site, the detailed flow charts anddesk top downloads were prepared

Adaptations required to bring the processes offshore wereidentified and the adopted process flow was put down. Thetransition team was trained & a detailed SOP was prepared.The SOPs were approved and signed off by the Client

Gap Analysis

Reduced costs significantly

Enhanced performance, quality and productivity Provided 24x7 capabilities. ImprovedTAT

Enhanced their competitive position by reinvesting the saved capital for strategicpurposes

Extended the organization strategically enabling it to pursue aggressive growthtargets through improved capacity management

Allowed them to focus on core competencies

Centralized Operations

Controls Mechanism in place

Paperless Environment

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Salient Business Solutions Limited

Vipul Orchid Plaza, 1st Floor, Sun City, Sector 54,

Gurgaon, Haryana 122001, India

Phone : 91-124-4343434 Fax : 91-124-4343409

Website : www.salientbpo.com

Email : [email protected] CONFIDENTIAL

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