sam dean - leading a small team

7/27/2019 Sam Dean - Leading a Small Team

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MCS Advanced Business Solutions

A division of McConachie Stedman


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The material shown in this presentation is for general information

purposes only. It is not intended to be, nor should it be read as

specific financial, business planning or risk advice.

Whilst all care is taken in the preparation of this material no warranty

is given with respect to the information provided, and accordingly no

responsibility for errors or omissions, including responsibility to any

person by reason of negligence is accepted by McConachie Stedmanor any member or employee of this organisation.

Before acting on any of the information contained in this presentation

you should obtain special advice from a specialist advisor, which is

appropriate to your specific business risk needs, objectives andfinancial situation.

Disclaimer


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Know your group

How many participants own or work for

family owned/SME Businesses?


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Not having Strong Leadership

What is the risk of not having

strong leadership within a smallteam, whether it be a small

business or group?


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"According to a Forbes.com survey, 62% of

employees polled said they were somewhat

or very likely to leave their jobs in the next

three months because they felt underpaid or

underappreciated."


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Leadership for Small TeamsYou and your team understanding your

roles

Strategies to lead a

small team

Delegation or Self

Completion


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4 Key Issues in Leading a Small Team:

1.Overlapping roles in business or group

2.Confusion of roles, position description or

objectives.3. Control Freak owner unwilling to delegate

4.Lack of quality and constant communication


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roles


small team

Delegation or Self

Completion


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According to a study by the Hay Group, a globalmanagement consultancy, (Lamb, McKee, 2004). They

found that:

Trust and confidence in top leadership wasthe single most reliable predictor of employee

satisfaction in an organisation.

The Two Most Important Keys to

Effective Leadership


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Effective communication by leadership in three critical areas was the key to

winning organizational trust and confidence:

Helping employees understand the company's overallbusiness vision.

Helping employees understand how they contribute to

achieving key business objectives.

Sharing information with employees on both:

how the company is doing and

how an employee's own division is doing relative to strategic business objectives.

So in a nutshell you must be t rustwor thyand you have to be able

to communicate a vis ionof where the organization needs to go.


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YOUR ROLE AS LEADER

Leader

Captain Coach

Owner /

Entrepreneur

Player


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Robert Hargrove an author, Masterful

Coaching saysthe most defining trait of the greatest entrepreneur in the

twenty-first century will be the ability to creatively

collaborate with other people, because you will never

acquire all of the necessary skills yourself.

In Other Words

A great leader cant do everything themselves!!


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Organisational Understanding

Who has an organisational chart of theirbusiness?

Whos organisational chart is written down and

easily accessible?

Who has reviewed their chart in the last 6-12months?

Who actively shares their chart with their team,

business or group?


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ACTIVITY


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Organisational Chart

OwnerOr Manager

SalesEmployee 1

AdminEmployee 2

TechnicianEmployee 3

Employee 3 Employee 1


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Leader Role/Position

Sample Position


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roles


small team

Delegation or Self

Completion


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Delegation


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Admin Sales Manager Technicians Process

(Workflow)

1. Read Emails

2. Assign new

work

3. ContactRegular Customer

4. Review Quotes

5. Prepare

Invoices


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roles


small team

Delegation or Self

Completion


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What is Strategy

What to do

How to do it Actually doing it


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Where to Start?

To start strategising you need toknow your team:

1. How often have you asked the important questions?

2. Does your team know your vision for the businessand their role in that vision?

3. How do you reward your team for THEIR efforts ofachieving YOUR goal?

4. What does your employees see your role being in thebusiness?


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Improving communication

Not how

But Why, what andhow often!


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Discussion

What are you going to discuss with: Staff?

How Often?

What information do they want toknow about?

Formal / informal Purpose (inform, track progress,

motivate, receive feedback)


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Staff workshop for 4-5 people, usually $2,500

but for Leadership Future Leaders

participants only $1,500.

Leadership Offer

sam dean - leading a small team

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