Sample Aptitude Test Pape (For Sales and Marketing Department Recruitments)

Max. Mark. 90

Time: 45 Min.

Instructions:

1. This paper contains 2 sections, Sales Skills Test and Aptitude Test(having 3 sub sections

Quantitive Aptitude, General Awareness and Verbal Ability)

2. Section A contains 15 Q’s, there are no wrong or right answer, candidate have to answer one best

option from given choices.

3. Section B contains 30 number of questions( 10 Q’s in each sub section) and each question carries

equal marks for the right answer(3 points for each right answer).

4. Further instruction is provided with each section.

Section- A (Sales Skills Test)

Give one best answer for the Q’s no. 1to 15.

Q. 1

As a sales person, what do YOU sell FIRST on a sales call :

1 - The fine reputation of the company you work for

2 - The great service or product you are selling

3 - The reasonable price for the product or service

4 - Your personality, your style, yourself

Q.2

When talking about the $$ amount of the service or product you're selling,

the WORD YOU would use is :

1 - Cost

2 - Price

3 - Investment

4 – Total

Q.3

When you QUALIFY a customer you :

1 - Find out if they are who they say they are

2 - Find out if their credit is good

3 - Find out what they want

4 - Find out what they need and what they can afford

Q.4

In general MOST people buy a PRODUCT because they :

Sample Aptitude Test Pape 1 - Need it

2 - Want it

Q. 5

When you have actually CLOSED a sale you :

1 - Sign the contract

2 - Deliver the product or service

3 - Get the customers word they will buy

4 - Get the check

Q. 6

After you ask a CLOSING question, you should :

1 - Immediately list all the reasons they should buy

2 - Emphasize the good price and quality

3 - Leave them alone to make a decision

4 - Say nothing

Q. 7

If you were selling the LAST product in stock and the

customer complained it was SLIGHTLY damaged you would :

1 - Tell the customer you would order another one for him

2 - Tell them it's the last one, take it or leave it

3 - Say if they are serious, you will see about a discount

4 - None of the above

Q. 8

What is a sales OBJECTION :

1 - It's when you can't answer a customer's question

2 - It's the way customers react to a poor sales presentation

3 - It's an excuse not to buy

4 - It's usually the first step in closing the customer

Q. 9

Customers make OBJECTIONS because :

1 - They are insecure about buying your service or product

2 - They didn't like your sales pitch

3 - You didn't do a good job of selling the customer

4 - You're selling the wrong product or service

Q. 10

Customers give off BUYING signs. Which example is NOT a buying sign :

1 - They ask more questions

2 - They say the price is too high

3 - They ask if it comes in another color or size

4 - They say they will make a decision tonight.

Sample Aptitude Test Pape Q. 11

When a customer wants to THINK it over, you should :

1 - Give them the time they need to make a good decision

2 - Tell them it's the last one in stock and it may be gone soon

3 - Ask them if there is an unanswered question in their mind

4 - Thank them for coming in and give them your business card

Q. 12

As an experienced salesperson, which of the following do YOU

think is MOST important item to know in a sales presentation :

1 - The price of the goods you're selling

2 - The wholesale cost of the product or service

3 - The correct way to read and respond to a customer

4 - Everything you can about the product or service

Q. 13

What is COLD CALLING :

1 - Telephoning an upset customer

2 - Calling around to find the best price

3 - Calling on a potential new customer

4 - Calling the customer after the sale\

Q. 14

The very best source of NEW leads is :

1 - Old customers

2 - Newspaper

3 - Friends

4 - Cold calling

Q. 15

The customer has just phoned and CANCELED an order, you would :

1 - Call them back and find out the reason

2 - Tell the boss so the goods don't sit there

3 - Write them a letter to find out the problem

4 - Turn them over to customer support

Sample Aptitude Test Pape

Section- B (Aptitude Test)

B.1 (General Ability)

Give one right answer for the Q’s no 16 to 26.

Q. 16

Advertising is a way of providing information about 1 - Price

2 - Quality

3 – Availibility of the product

4 – All of the above

Q. 17

A brand name is 1 – A symbol or a design for the purpose of identification

2 – Its legal version is trademark

3 – It is given legal protection

4 – All of the above

5.- None of the above

Q. 18

Hotmail was founded by

1 – Sabeer Bhatia and Jack Smith

2 – Sabeer Bhatia and Bill Gates

3 – Sabber Bhatia alone

4 – Sabeer Bhatia and Warren Buffet

Q. 19

Some green are blue. No blue are white

1 – Some green are white

2 – No white are green

3 – No green are white

4 – None of the above

Sample Aptitude Test Pape

SALES READING COMPREHENSION The following passage contains information much like that read by sales people. After you read it, you have to answer question no 20 and 21 about the information presented. As a salesperson, you will certainly encounter customers who have questions about the sales contract. How you respond to those questions may determine the customer’s willingness to sign the contract. It is important to make sure that all questions are answered thoroughly and accurately. If you do not know the answer to a customer’s question, you should never guess. Don’t hesitate to contact someone who does know the answer, especially if the customer will not sign the contract until the question is answered.

Q. 20 According to the passage, if you do not know the answer to a customer’s question, you should: 1.guess about the answer 2.make up an answer just to satisfy the customer 3.tell the customer to ask someone else 4.contact someone who knows the answer 5.none of the above

Q. 21 The passage states it is important that all questions are answered: 1.accurately 2.on the spot 3.after the contract is signed 4.within one hour 5.none of the above

Q. 22 An invoice is a listing of all inventory currently in stock. 1.Correct 2.Incorrect

Q. 23 A salesperson sells 3 advertisements in one hour. Working at the same rate, how many sales can the salesperson make in five hours? 1. 10 sales 2. 15 sales 3. 30 sales 4. 5 sales 5. none of the above

Q. 24 A selling policy includes.. 1.Method of distribution 2.Terms of sale 3.Guarantee and service 4. All of the above 5. None of the above

Q. 25 The individual who actually makes purchase transactions is called 1.Intiator 2.Influencer

Sample Aptitude Test Pape 3.Buyer 4. User 5. None of the above

B.2 (Verbal Ability)

Each question gives a word followed by four answer options. From the choices, choose the most

suitable antonym (word opposite in meaning to given word) for the main word and mark that

choice as your answer

Q. 27 Virulent

a. Unhappy

b. hard

c. Clean

d. Benign

Q. 28 Callous

a. emaciated

b. unhealthy

c. corpulent

d. Careful

Each question gives a word followed by four answer options. From the choices, choose the most

suitable synonym (word which means the same) for the main word and mark that choice as your

answer

Q. 29 Pretence

a. feigning

b. factiousness

c. fiendishness

d. fastidiousness

Q. 30 Embezzle

a. misappropriate

b. balance

c. Remunerate

d. Clear

Sample Aptitude Test Pape Each sentence that follows has a section marked in bold followed by four answer options. From

the choices that follow, choose the option that most appropriately replaces the section marked in

bold and select that as your answer.

Q. 31. As its reputation for making acquisitions of important masterpieces has grown, the

museum has increasingly turned down gifts of lesser known paintings they would in the past

have accepted gratefully

a. they would in the past have accepted gratefully

b. they would have accepted gratefully in the past

c. it would in the past have accepted gratefully

d. that previously would have been accepted in the past

Q. 32 With less than thirty thousand rupees in advance ticket sales and fewer acceptances by

guest-speakers than expected, the one day symposium on Art was cancelled because for lack

of interest

a. Less than thirty thousand rupees in advance ticket sales and fewer

b. Fewer than thirty thousand rupees in advance tickets sales and less

c. Less than thirty thousand rupees in advance ticket sales and as few

d. Lesser than thirty thousand rupees in advance ticket sales and fewer

The sentences given in each question, when properly sequenced, form a coherent paragraph. Each sentence is labelled with a letter. Choose the most logical order of sentences from among the given choices to construct a coherent paragraph.

Q. 33 a. Passivity is not, of course, universal. b. In areas where there are no lords or laws, or in frontier zones where all men go armed, the attitude of the peasantry may well be different. c. So indeed it may be on the fringe of the un-submissive. d. However, for most of the soil-bound peasants the problem is not whether to be normally passive or active, but when to pass from one state to another. e. This depends on an assessment of the political situation. 1. BEDAC 2. CDABE 3. EDBAC 4. ABCDE

Q. 34 a. Michael Hofman, a poet and translator, accepts this sorry fact without approval or complaint. b. But thanklessness and impossibility do not daunt him. c. He acknowledges too "in fact he returns to the point often " that best translators of poetry always fail at some level. d. Hofman feels passionately about his work, and this is clear from his writings. e. In terms of the gap between worth and rewards, translators come somewhere near nurses and 1. EACDB 2. ADEBC 3. EACBD 4. DCEAB

Sample Aptitude Test Pape Q. 35 I have trouble_____.

a. to remember my password

b. to remembering my password

c. remember my passowrd

d. remembering my password.

Q. 36 Everyone was ________ by surprise when she announced her plan to marry that man.

a. moved

b. shaken

c. taken

d. disturbed

B.3 (Quantitive Ability)

Q. 37 Raj ate half of a pizza on Monday. He ate half of what was left on Tuesday and so on.

He followed this pattern for one week. How much of the pizza would he have eaten during the

week?

a. 127/128

b. 132/159

c. 5/7

d. 1

Q. 38 It was calculated that 75 men could complete a piece of work in 20 days.

When work was scheduled to commence, it was found necessary to send 25

men to another project. How much longer will it take to complete the work?

a. 30

b. 15

c. 20

d. 25

Q. 39 A student divided a number by 2/3 when he required to multiply by 3/2.

Calculate the percentage of error in his result.

a. 3/2

b. 2/3

c. 0

d. 1

Q. 40 A dishonest shopkeeper professes to sell pulses at the cost price, but he uses a

Sample Aptitude Test Pape false weight of 950gm. for a kg. His gain is …%.

a. 5.3

b. 7

c. 6.4

d. 12

Q. 41 A software engineer has the capability of thinking 100 lines of code in five

minutes and can type 100 lines of code in 10 minutes. He takes a break for

five minutes after every ten minutes. How many lines of codes will he

complete typing after an hour?

a. 240

b. 120

c. 250

d. 200

Q. 42 The number that does not have a reciprocal is ____________.

a. 2

b. 0

c. 11

d. 1

Q. 43 It takes Mr. Karthik y hours to complete typing a manuscript. After 2 hours,

he was called away. What fractional part of the assignment was left

incomplete? a. (y – 2) / y

b. y/3

c. y/2

d. (y-1)/6

Q. 44 Which of the following is larger than 3/5?

(1) ½ (2) 39/50 (3) 7/25 (4) 3/10 (5) 59/100

The bar graph given below showa the number of sales of books(in thousands) from six

branches of a publishing company during two consecutive years 2000 and 2001.

Sample Aptitude Test Pape

Sales of Books (in thousand numbers) from Six Branches - B1, B2, B3, B4, B5 and

B6 of a publishing Company in 2000 and 2001.

Q. 45 What is the ratio of the total sales of branch B2 for the both year to the total sales of

branch B4 for both years ?

a. 2:3

b. 3:5

c. 4:5

d. 7:9

Q. 46 Total sales of branch B6 for both the years is what percent of the total sales of branch

B3 for both years ?

a.68.54%

b. 71.11%

c. 73.17%

d. 75.55%

Sample Aptitude Test Pape

Sample Aptitude Test Pape