sample six sigma presentation
TRANSCRIPT
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Lead your Organization to the Sky….
Lean Six Sigma Green Belt Certification Program
Control Phase
Your Pilot for Today:
Dr. Osama Abou El Khir
MBBCH, CPHQ, LSSGB, OSHA
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Road Map for Control Phase
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Define
Measure
Analyze
Improve
Control
Recognize ProblemDefine TeamDefine CustomerDefine Defect CTQTeam CharterProblem StatementHigh Level Process MapValue Stream MappingSIPOC
Solve the Puzzle: DMAIC
D M A I C
Determine data typeData Collection PlanCollect DataDetailed Process MapRevisit Problem Statement
Graphical AnalysisRCACause & EffectProcess CapabilitySigma LevelControl ChartCorrelation- Regressiony=f(x)Select Vital Few (Xs)MSA
Idea GenerationInnovative SolutionTRIZLean ToolsSolution Selection“TO BE” process mapPilotValidate ImprovementFMEA
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Learning Objectives
Differentiate between 2 types of Variation Others (Not Today)
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Healthcare variations
12-20
60-80
90 - 120
90 - 110
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Variation Explained
Archer Throwing Arrows
Common Cause Variation Special Cause Variation
7 6 5 4 3 2 1
MeanTarget
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Variation ExplainedCommon Cause Variation Special Cause Variation
• Present in EVERY process• Process is said to be ‘in control’ if it
exhibits only common cause variation• The process is stable and predictable• Sources: People , Materials,
Methods, Measurement & Environment.
• It’s effect is minimal
• Extra-ordinary occurrence• Process is said to be ‘out of control’ if
it exhibits special cause variation• The process is unstable• Source: factors that were not part of
the process’ design (unplanned factors)
• In most cases can be eliminated
Abnormal, Outlier, Assignable CauseNormal, System Cause, Random,
Inherited
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Thank You