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Chapter Eleven
Sampling:Design and Procedures
Copyright 2010 Pearson Education, Inc. publishing as Prentice Hall 11-1
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Brand name change and re-position
Coke to New Coke Legend to Lenovo (2003) Panasonic, National, Technic all to
Panasonic Vegemite to iSnack 2.0 (social media)
Sample representativeness Sample selection bias Self-selection bias (social network media) Minimum sample size to make inferences!
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Measurement Accuracy
The true score model provides a framework for understanding the accuracy of measurement.
XO = XT + XS + XR
where
XO = the observed score or measurementXT = the true score of the characteristicXS = systematic errorXR = random error
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Sample Vs. Census
Table 11.1 Conditions Favoring the Use of Type of Study
Sample Census
1. Budget
Small
Large
2. Time available
Short Long
3. Population size
Large Small
4. Variance in the characteristic
Small Large
5. Cost of sampling errors
Low High
6. Cost of nonsampling errors
High Low
7. Nature of measurement
Destructive Nondestructive
8. Attention to individual cases Yes No
Conditions Favoring the Use of
Type of Study
Sample
Census
1. Budget
Small
Large
2. Time available
Short
Long
3. Population size
Large
Small
4. Variance in the characteristic
Small
Large
5. Cost of sampling errors
Low
High
6. Cost of nonsampling errors
High
Low
7. Nature of measurement
Destructive
Nondestructive
8. Attention to individual cases
Yes
No
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The Sampling Design Process
Fig. 11.1
Define the Population
Determine the Sampling Frame
Select Sampling Technique(s)
Determine the Sample Size
Execute the Sampling Process
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Define the Target Population
The target population is the collection of elements or objects that possess the information sought by the researcher and about which inferences are to be made. The target population should be defined in terms of elements, sampling units, extent, and time.
An element is the object about which or from which the information is desired, e.g., the respondent.
A sampling unit (e.g., household) is an element, or a unit containing the element, that is available for selection at some stage of the sampling process.
Extent refers to the geographical boundaries. Time is the time period under consideration.
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Define the Target Population
Important qualitative factors in determining the sample size are:
the importance of the decision the nature of the research the number of variables (5x) the nature of the analysis sample sizes used in similar studies incidence rates (e.g., buyer of a
product) completion rates resource constraints
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Sample Sizes Used in Marketing Research Studies
Table 11.2
Type of Study
Minimum Size Typical Range
Problem identification research (e.g. market potential)
500
1,000-2,500
Problem-solving research (e.g. pricing)
200 300-500
Product tests
200 300-500
Test marketing studies
200 300-500
TV, radio, or print advertising (per commercial or ad tested)
150 200-300
Test-market audits
10 stores 10-20 stores
Focus groups
2 groups 6-15 groups
Type of Study
Minimum Size
Typical Range
Problem identification research (e.g. market potential)
500
1,000-2,500
Problem-solving research (e.g. pricing)
200
300-500
Product tests
200
300-500
Test marketing studies
200
300-500
TV, radio, or print advertising (per commercial or ad tested)
150
200-300
Test-market audits
10 stores
10-20 stores
Focus groups
2 groups
6-15 groups
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Classification of Sampling Techniques
Sampling Techniques
NonprobabilitySampling Techniques
ProbabilitySampling Techniques
ConvenienceSampling
JudgmentalSampling
QuotaSampling
SnowballSampling
SystematicSampling
StratifiedSampling
ClusterSampling
Other SamplingTechniques
Simple RandomSampling
Fig. 11.2
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Convenience Sampling
Convenience sampling attempts to obtain a sample of convenient elements. Often, respondents are selected because they happen to be in the right place at the right time.
Use of students, and members of social organizations
Mall intercept interviews without qualifying the respondents
Department stores using charge account lists
People on the street interviews
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A Graphical Illustration of Convenience Sampling
Fig. 11.3 11.3A B C D E
1 6 11 16 21
2 7 12 17 22
3 8 13 18 23
4 9 14 19 24
5 10 15 20 25
Group D happens to assemble at a
convenient time and place. So all the elements in this
Group are selected. The resulting sample consists of elements 16, 17, 18, 19 and 20.
Note, no elements are selected from group
A, B, C and E.
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Judgmental Sampling
Judgmental sampling is a form of convenience sampling in which the population elements are selected based on the judgment of the researcher.
Test markets
Purchase engineers selected in industrial marketing research
Bellwether precincts selected in voting behavior research
Expert witnesses used in court (vs. jury of jurors)
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Graphical Illustration of Judgmental Sampling
Fig. 11.3A B C D E
1 6 11 16 21
2 7 12 17 22
3 8 13 18 23
4 9 14 19 24
5 10 15 20 25
The researcher considers groups B, C and E to be typical and convenient.
Within each of these groups one or two
elements are selectedbased on typicality and
convenience. The resulting sample
consists of elements 8, 10, 11, 13, and 24. Note, no elements are selected
from groups A and D.
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Quota Sampling
Quota sampling may be viewed as two-stage restricted judgmental sampling.
The first stage consists of developing control categories, or quotas, of population elements.
In the second stage, sample elements are selected based on convenience or judgment.
Control Population SampleVariable composition composition
Sex Percentage Percentage Number
Male 48 48 480Female 52 52 520
____ ____ ____100 100 1000
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Snowball Sampling
In snowball sampling, an initial group of respondents is selected, usually at random.
After being interviewed, these respondents are asked to identify others who belong to the target population of interest (family, friends, classmates).
Subsequent respondents are selected based on the referrals.
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Probability Sample: Simple Random Sampling
Each element in the population has a known and equal probability of being selected.
Each possible sample of a given size (n) has a known and equal probability of being the sample actually selected.
This implies that every element is selected independently of every other element.
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A Graphical Illustration of Simple Random Sampling
Fig. 11.4A B C D E
1 6 11 16 21
2 7 12 17 22
3 8 13 18 23
4 9 14 19 24
5 10 15 20 25
Select five random numbers from 1 to 25. The resulting sample
consists of population
elements 3, 7, 9, 16, and 24. Note,
there is no element from
Group C.
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Systematic Sampling
The sample is chosen by selecting a random starting point and then picking every ith element in succession from the sampling frame.
The sampling interval, i, is determined by dividing the population size N by the sample size n and rounding to the nearest integer. (people meter for mall intercept)
When the ordering of the elements is related to the characteristic of interest, systematic sampling increases the representativeness of the sample.
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Systematic Sampling
If the ordering of the elements produces a cyclical pattern, systematic sampling may decrease the representativeness of the sample.
For example, there are 100,000 elements in the population and a sample of 1,000 is desired. In this case the sampling interval, i, is 100. A random number between 1 and 100 is selected. If, for example, this number is 23, the sample consists of elements 23, 123, 223, 323, 423, 523, and so on.
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Stratified Sampling
A two-step process in which the population is partitioned into subpopulations, or strata.
The strata should be mutually exclusive and collectively exhaustive in that every population element should be assigned to one and only one stratum and no population elements should be omitted.
Next, elements are selected from each stratum by a random procedure, usually SRS.
A major objective of stratified sampling is to increase precision without increasing cost.
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Stratified Sampling
The elements within a stratum should be as homogeneous as possible, but the elements in different strata should be as heterogeneous as possible.
The stratification variables should also be closely related to the characteristic of interest (state, residents).
Finally, the variables should decrease the cost of the stratification process by being easy to measure and apply (opinion poll to predict presidential election).
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Stratified Sampling
In proportionate stratified sampling, the size of the sample drawn from each stratum is proportionate to the relative size of that stratum in the total population. (different states have different population sizes) PPP method (proportionate population probability)
In disproportionate stratified sampling, the size of the sample from each stratum is proportionate to the relative size of that stratum and to the standard deviation of the distribution of the characteristic of interest among all the elements in that stratum.
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A Graphical Illustration of Stratified SamplingFig. 11.4
A B C D E
1 6 11 16 21
2 7 12 17 22
3 8 13 18 23
4 9 14 19 24
5 10 15 20 25
Randomly select a number from 1 to 5
for each stratum, A to E. The resulting
sample consists of population elements4, 7, 13, 19 and 21. Note, one element
is selected from each column.
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Cluster Sampling
The target population is first divided into mutually exclusive and collectively exhaustive subpopulations, or clusters (by regions).
Then a random sample of clusters is selected, based on a probability sampling technique such as SRS.
For each selected cluster, either all the elements are included in the sample (one-stage) or a sample of elements is drawn probabilistically (two-stage).
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Cluster Sampling
Elements within a cluster should be as heterogeneous as possible, but clusters themselves should be as homogeneous as possible. Ideally, each cluster should be a small-scale representation of the population.
In probability proportionate to sizesampling, the clusters are sampled with probability proportional to size. In the second stage, the probability of selecting a sampling unit in a selected cluster varies inversely with the size of the cluster.
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Types of Cluster Sampling
Fig 11.5Cluster Sampling
One-StageSampling
MultistageSampling
Two-StageSampling
Simple ClusterSampling
ProbabilityProportionate
to Size Sampling
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Strengths and Weaknesses of Basic Sampling Techniques
Technique Strengths WeaknessesNonprobability SamplingConvenience sampling
Least expensive, leasttime-consuming, mostconvenient
Selection bias, sample notrepresentative, not recommended fordescriptive or causal research
Judgmental sampling Low cost, convenient,not time-consuming
Does not allow generalization,subjective
Quota sampling Sample can be controlledfor certain characteristics
Selection bias, no assurance ofrepresentativeness
Snowball sampling Can estimate rarecharacteristics
Time-consuming
Probability samplingSimple random sampling(SRS)
Easily understood,results projectable
Difficult to construct samplingframe, expensive, lower precision,no assurance of representativeness
Systematic sampling Can increaserepresentativeness,easier to implement thanSRS, sampling frame notnecessary
Can decrease representativeness
Stratified sampling Include all importantsubpopulations,precision
Difficult to select relevantstratification variables, not feasible tostratify on many variables, expensive
Cluster sampling Easy to implement, costeffective
Imprecise, difficult to compute andinterpret results
Table 11.4
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A Classification of Internet Sampling
Fig. 11.6Internet Sampling
Online InterceptSampling
Recruited OnlineSampling
Other Techniques
Nonrandom Random Panel Nonpanel
RecruitedPanels
Opt-inPanels
Opt-in ListRentals
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Procedures for DrawingProbability Samples
Exhibit 11.1
Simple Random Sampling
1. Select a suitable sampling frame.
2. Each element is assigned a number from 1 to N(pop. size).
3. Generate n (sample size) different random numbersbetween 1 and N.
4. The numbers generated denote the elements thatshould be included in the sample.
Simple Random
Sampling
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Procedures for DrawingProbability Samples
Exhibit 11.1, cont.
Systematic Sampling
1. Select a suitable sampling frame.2. Each element is assigned a number from 1 to N (pop. size).3. Determine the sampling interval i:i=N/n. If i is a fraction,
round to the nearest integer.4. Select a random number, r, between 1 and i, as explained in
simple random sampling.5. The elements with the following numbers will comprise the
systematic random sample: r, r+i,r+2i,r+3i,r+4i,...,r+(n-1)i.
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Procedures for DrawingProbability Samples
1. Select a suitable frame.
2. Select the stratification variable(s) and the number of strata, H.
3. Divide the entire population into H strata. Based on theclassification variable, each element of the population is assignedto one of the H strata.
4. In each stratum, number the elements from 1 to Nh (the pop. size of stratum h).
5. Determine the sample size of each stratum, nh, based onproportionate or disproportionate stratified sampling, where
6. In each stratum, select a simple random sample of size nh
Exhibit 11.1, cont.
nh = nh=1
H
Stratified Sampling
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Procedures for DrawingProbability Samples
Exhibit 11.1, cont.
Cluster Sampling
1. Assign a number from 1 to N to each element in the population.2. Divide the population into C clusters of which c will be included in
the sample.3. Calculate the sampling interval i, i=N/c (round to nearest integer).4. Select a random number r between 1 and i, as explained in simple
random sampling.5. Identify elements with the following numbers:
r,r+i,r+2i,... r+(c-1)i.6. Select the clusters that contain the identified elements.7. Select sampling units within each selected cluster based on SRS
or systematic sampling.8. Remove clusters exceeding sampling interval i. Calculate new
population size N*, number of clusters to be selected c*= c-1,and new sampling interval i*.
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Procedures for Drawing Probability Samples
Repeat the process until each of the remainingclusters has a population less than the samplinginterval. If b clusters have been selected withcertainty, select the remaining c-b clustersaccording to steps 1 through 7. The fraction of unitsto be sampled with certainty is the overall samplingfraction = n/N. Thus, for clusters selected withcertainty, we would select ns=(n/N)(N1+N2+...+Nb)units. The units selected from clusters selectedunder two-stage sampling will therefore be n*=n-ns.
Cluster Sampling
Exhibit 11.1, cont.
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Choosing Nonprobability Vs. Probability Sampling
Conditions Favoring the Use of Factors
Nonprobability sampling
Probability sampling
Nature of research
Exploratory
Conclusive
Relative magnitude of sampling and nonsampling errors
Nonsampling errors are larger
Sampling errors are larger
Variability in the population
Homogeneous (low)
Heterogeneous (high)
Statistical considerations
Unfavorable Favorable
Operational considerations Favorable Unfavorable
Table 11.4
Conditions Favoring the Use of
Factors
Nonprobability sampling
Probability sampling
Nature of research
Exploratory
Conclusive
Relative magnitude of sampling and nonsampling errors
Nonsampling errors are larger
Sampling errors are larger
Variability in the population
Homogeneous (low)
Heterogeneous (high)
Statistical considerations
Unfavorable
Favorable
Operational considerations
Favorable
Unfavorable
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Chapter Twelve
Sampling:Final and Initial SampleSize Determination
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Definitions and Symbols
Parameter: A parameter is a summary description of a fixed characteristic or measure of the target population. A parameter denotes the true value which would be obtained if a census rather than a sample was undertaken (estimate).
Statistic: A statistic is a summary description of a characteristic or measure of the sample. The sample statistic is used as an estimate of the population parameter.
Finite Population Correction: The finite population correction (fpc) is a correction for overestimation of the variance of a population parameter, e.g., a mean or proportion, when the sample size is 10% or more of the population size.
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Definitions and Symbols
Precision level: When estimating a population parameter by using a sample statistic, the precision level is the desired size of the estimating interval. This is the maximum permissible (tolerable) difference between the sample statistic and the population parameter.
Confidence interval: The confidence interval is the range into which the true population parameter will fall, assuming a given level of confidence.
Confidence level: The confidence level is the probability that a confidence interval will include the population parameter.
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Symbols for Population and Sample Variables
Table 12.1 Variable Population Sample Mean
X
Proportion
p
Variance
2
s2
Standard deviation
s
Size
N
n
Standard error of the mean
x
Sx
Standard error of the proportion
p
Sp
Standardized variate (z)
(X-)/
(X-X)/S
Coefficient of variation (CV)
/
S/X
__
_
__
Variable
Population
Sample
Mean
X
Proportion
(
p
Variance
(2
s2
Standard deviation
(
s
Size
N
n
Standard error of the mean
(x
Sx
Standard error of the proportion
(p
Sp
Standardized variate (z)
(X-)/(
(X-X)/S
Coefficient of variation (CV)
(/
S/X
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The Confidence Interval Approach
Calculation of the confidence interval involves determining a distance below ( ) and above( ) the population mean (), which contains a specified area of the normal curve (Figure 12.1).
_ _The z values corresponding to XL and XU may be calculated as
where ZL = -z and ZU =+z. Therefore, the lower value ofis
and the upper value of is
X L X U
X
zL =XL -
x
zU =X U -
x
X L = - zx
X U = + zxX
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The Confidence Interval Approach
Note that is estimated by . The confidence interval is given by
We can now set a 95% confidence interval around the sample mean of $182. As a first step, we compute the standard error of the mean:
From Table 2 in the Appendix of Statistical Tables, it can be seen that the central 95% of the normal distribution lies within + 1.96 z values. The 95% confidence interval is given by
+ 1.96 = 182.00 + 1.96(3.18)= 182.00 + 6.23
Thus the 95% confidence interval ranges from $175.77 to $188.23. The probability of finding the true population mean to be within $175.77 and $188.23 is 95%.
XX zx
x = n = 55/ 300 = 3.18
X x
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95% Confidence Interval
Figure 12.1
XL_
XU_
X_
0.475 0.475
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Sample Size Determination for Means and Proportions
Table 12.2Steps Means Proportions 1. Specify the level of precision.
D = $5.00
D = p - = 0.05
2. Specify the confidence level (CL).
CL = 95%
CL = 95%
3. Determine the z value associated with CL.
z value is 1.96
z value is 1.96
4. Determine the standard deviation of the population.
Estimate : = 55
Estimate : = 0.64
5. Determine the sample size using the formula for the standard error.
n = 2z2/D2 = 465
n = (1-) z2/D2 = 355
6. If the sample size represents 10% of the population, apply the finite population correction.
nc = nN/(N+n-1)
nc = nN/(N+n-1)
7. If necessary, reestimate the confidence interval by employing s to estimate .
= zsx
= p zsp
8. If precision is specified in relative rather than absolute terms, determine the sample size by substituting for D.
D = R
n = CV2z2/R2
D = R
n = z2(1-)/(R2)
_-
Steps
Means
Proportions
1. Specify the level of precision.
D = ($5.00
D = p - ( = (0.05
2. Specify the confidence level (CL).
CL = 95%
CL = 95%
3. Determine the z value associated with CL.
z value is 1.96
z value is 1.96
4. Determine the standard deviation of the population.
Estimate (: ( = 55
Estimate (: ( = 0.64
5. Determine the sample size using the formula for the standard error.
n = (2z2/D2 = 465
n = ((1-() z2/D2 = 355
6. If the sample size represents 10% of the population, apply the finite population correction.
nc = nN/(N+n-1)
nc = nN/(N+n-1)
7. If necessary, reestimate the confidence interval by employing s to estimate (.
= ( ( zsx
= p ( zsp
8. If precision is specified in relative rather than absolute terms, determine the sample size by substituting for D.
D = R
n = CV2z2/R2
D = R(
n = z2(1-()/(R2()
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Sample Size for Estimating Multiple Parameters
Variable Mean Household Monthly Expense On
Department store shopping Clothes Gifts Confidence level
95%
95%
95%
z value (no of average distance from the mean)
1.96
1.96
1.96
Precision level (D)
$5
$5
$4
Standard deviation of the population () (average distance from the mean)
$55
$40
$30
Required sample size (n)
465
246
217
Table 12.3
Variable
Mean Household Monthly Expense On
Department store shopping
Clothes
Gifts
Confidence level
95%
95%
95%
z value (no of average distance from the mean)
1.96
1.96
1.96
Precision level (D)
$5
$5
$4
Standard deviation of the population (() (average distance from the mean)
$55
$40
$30
Required sample size (n)
465
246
217
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Adjusting the Statistically Determined Sample Size
Incidence rate refers to the rate of occurrence or the percentage, of persons eligible to participate in the study.
In general, if there are c qualifying factors with an incidence of Q1, Q2, Q3, ...QC, each expressed as a proportion:
Incidence rate = Q1 x Q2 x Q3....x QC
Initial sample size = Final sample size .Incidence rate x Completion rate
The eventual sample size is larger than the required sample size! (Remember the eligibility requirement)!
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Improving Response Rates
Fig. 12.2
PriorNotification
MotivatingRespondents
Incentives Questionnaire Designand Administration
Follow-Up OtherFacilitators
Callbacks
Methods of ImprovingResponse Rates
ReducingRefusals
ReducingNot-at-Homes
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Arbitron Responds to Low Response Rates
Arbitron (for radio scores, Starch for magazine scores), a major marketingresearch supplier, was trying to improve response rates in order to getmore meaningful results from its surveys. Arbitron created a special cross-functional team of employees to work on the response rate problem. Theirmethod was named the breakthrough method, and the whole Arbitronsystem concerning the response rates was put in question and changed.The team suggested six major strategies for improving response rates:
1. Maximize the effectiveness of placement/follow-up calls.2. Make materials more appealing and easy to complete.3. Increase Arbitron name awareness.4. Improve survey participant rewards.5. Optimize the arrival of respondent materials.6. Increase usability of returned diaries.
Eighty initiatives were launched to implement these six strategies. As aresult, response rates improved significantly. However, in spite of thoseencouraging results, people at Arbitron remain very cautious. They knowthat they are not done yet and that it is an everyday fight to keep thoseresponse rates high.
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Adjusting for Nonresponse
Subsampling of Nonrespondents the researcher contacts a subsample of the nonrespondents, usually by means of telephone or personal interviews (to minimize non-response bias).
In replacement, the nonrespondents in the current survey are replaced with nonrespondents from an earlier, similar survey. The researcher attempts to contact these nonrespondents from the earlier survey and administer the current survey questionnaire to them, possibly by offering a suitable incentive.
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Adjusting for Nonresponse (Bias!)
In substitution, the researcher substitutes for nonrespondents other elements from the sampling frame that are expected to respond. The sampling frame is divided into subgroups that are internally homogeneous in terms of respondent characteristics but heterogeneous in terms of response rates. These subgroups are then used to identify substitutes who are similar to particular nonrespondents but dissimilar to respondents already in the sample.
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Adjusting for Nonresponse
Subjective Estimates When it is no longer feasible to increase the response rate by subsampling, replacement, or substitution, it may be possible to arrive at subjective estimates of the nature and effect of nonresponse bias. This involves evaluating the likely effects of nonresponse based on experience and available information.
Trend analysis is an attempt to discern a trend between early and late respondents. This trend is projected to nonrespondents to estimate where they stand on the characteristic of interest.
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Adjusting for Nonresponse
Weighting attempts to account for nonresponse by assigning differential weights to the data depending on the response rates. For example, in a survey the response rates were 85, 70, and 40%, respectively, for the high-, medium-, and low-income groups. In analyzing the data, these subgroups are assigned weights inversely proportional to their response rates. That is, the weights assigned would be (100/85), (100/70), and (100/40), respectively, for the high-, medium-, and low-income groups.
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Adjusting for Nonresponse
Imputation involves imputing, or assigning, the characteristic of interest to the nonrespondents based on the similarity of the variables available for both nonrespondents and respondents. For example, a respondent who does not report brand usage may be imputed the usage of a respondent with similar demographic characteristics
(fill-in missing values by regression).
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Group Project 6
If you are going to collect primary data (i.e., a survey):1) What is your population, sampling frame, and sampling
unit?2) What kind of sampling method would you use: probability
vs nonprobability sampling?3) What is the required sample size?4) How about incident rate, response rate, and completion
rate?
Chapter ElevenBrand name change and re-positionMeasurement AccuracySample Vs. CensusThe Sampling Design ProcessSlide Number 6Define the Target PopulationDefine the Target PopulationSample Sizes Used in Marketing Research StudiesClassification of Sampling TechniquesConvenience SamplingA Graphical Illustration of Convenience SamplingJudgmental SamplingGraphical Illustration of Judgmental SamplingQuota SamplingSnowball SamplingProbability Sample: Simple Random SamplingA Graphical Illustration of Simple Random SamplingSystematic SamplingSystematic SamplingStratified SamplingStratified SamplingStratified Sampling A Graphical Illustration of Stratified SamplingCluster SamplingCluster Sampling Types of Cluster SamplingStrengths and Weaknesses of Basic Sampling TechniquesA Classification of Internet SamplingProcedures for DrawingProbability SamplesProcedures for DrawingProbability SamplesProcedures for DrawingProbability SamplesProcedures for DrawingProbability SamplesProcedures for Drawing Probability SamplesChoosing Nonprobability Vs. Probability SamplingSlide Number 36Chapter TwelveDefinitions and SymbolsDefinitions and SymbolsSymbols for Population and Sample VariablesThe Confidence Interval ApproachThe Confidence Interval Approach95% Confidence IntervalSample Size Determination for Means and ProportionsSample Size for Estimating Multiple ParametersAdjusting the Statistically Determined Sample SizeImproving Response RatesArbitron Responds to Low Response RatesAdjusting for NonresponseAdjusting for Nonresponse (Bias!)Adjusting for NonresponseAdjusting for NonresponseAdjusting for Nonresponse Slide Number 54