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2 Sanitation Canada - MAY / JUNE 2013 Visit us on the Internet at www.sanitationcanada.com

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Sanitation Canada - MAY / JUNE 2013 3Visit us on the Internet at www.sanitationcanada.com

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RECOGNITIONRon Underwood Receives 2013 Sam Tughan Achieve-ment Award.

PROFITABILITY7 Reasons Why Trade Shows are Good for Business.

IN THE FIELDProcess Optimization. TheHuron Perth Healthcare Alliance(HPHA) has taken the initiative toimprove communication amongst itsstaff by implementing a HuddleBoard concept within its facilities.

INSIDE ISSAFederal Strategic Sourcing Initiative will adversely im-pact cleaning industry.

HAND HYGIENEBacteria & Viruses at Work. Did you know that every 60seconds, a working adult touches as many as 30 objects whichmay be contaminated by bacteria or viruses causing infectiousdisease?

contentsMAY / JUNE 2013

NEW PRODUCT SHOWCASENew products and technologies available to the industry.

www.sanitationcanada.comon the cover Volume 35, Number 1

INDUSTRY NEWSNews highlights from the industry.

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While the downturn in theeconomy has not affectedCanada as much as it has theUnited States, propertymanagers throughoutNorth America are undergreater pressure than ever totrim costs wherever possi-ble. One area they often tar-get is cleaning. (Page 22)

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PEST CONTROLPublic Enemy Number One - ANTS. Ants are typicallythought of as merely a nuisance, but the reality is these pests caninflict painful stings, cause structural damage to buildings andpose health risks.

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INDUSTRY EVENTCan Clean 2013 - An Outstanding Success!26

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INFECTION CONTROLEfficacy of different Cleaning and disinfection meth-ods against Clostridium difficile spores: Importance ofPhysical Removal vs. Sporicidal Inactivation.

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NEWS FLASHVirox Receives LEED® SilverCertification.

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We’re also registered to kill another 46 pathogens in 1 minute**

IT’S ON OUR LABEL. IS IT ON YOURS?

C.diff spores* killed in 3 minutes.Nothing else registered byHealth Canada is as fast!**

*Clostridium difficile spores. **Based on Health Canada master label and in-market labels of leading brands. **Use as directed on hard non-porous surfaces. See product label for complete list of organisms. ©2013 Clorox Professional Products Company.

For more information, contact your Clorox sales representative or email: [email protected] or call 1.866.789.4973.

mailto:[email protected]

http://www.clorox.com/

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Federal StrategicSourcing InitiativeWill Adversely ImpactCleaning Industry

“The Federal Strategic Sourcing Initiative (FSSI)will have a significant adverse economic impactupon distributors, manufacturers and other ven-dors of jansan products to the federal govern-ment,” ISSA Legislative Affairs Director Bill Balek

said in formal comments submitted to the U.S. GeneralServices Administration (GSA) in response to the agency’sdraft request for quotation (RFQ) for the Establishment ofGovernment – Wide Multiple Blanket Purchase Agreements (BPAs)for Janitorial/Sanitation Commodities.

ISSA urged GSA to conduct a cost-benefit analysis toevaluate the economic impact on the small businesses andtheir employees that will be impacted by this initiative. Suchan economic analysis is critical prior to the implementationof the FSSI in the jansan sector in order to “achieve thedesired purchasing efficiencies while minimizing economicdisplacement in the private sector.”

While the FSSI may result in savings to the federal gov-ernment, Balek said that the record is “void of any informa-tion related to the potential economic impact to the jansanindustry, and the economy in general.” In support of therequested cost-benefit analysis, Balek noted the severe eco-nomic hardship suffered by the office products industryafter FSSI was implemented in that sector.

Balek referred to an informal ISSA economic survey con-ducted by the association, the results of which clearly dem-onstrate that jansan vendors to the federal government willlose substantial sales, and would be forced to lay-off em-ployees as a direct result of FSSI implementation.

In its comments, ISSA observed that GSA is proposingto drastically reduce the number of jansan vendors on theGSA schedule to only 15 – compared with the more than1000 vendors that currently do business with the federalgovernment.

“This drastic reduction in vendors will result in far morelosers than winners under GSA’s proposed approach, andwe can expect small businesses to take the brunt of the blow,”

T

Sanitation Canada is the Official Voice of ISSA in Canada

7373 N. Lincoln Ave., Lincolnwood, IL 60712-1799Tel: (847) 982-0800 • Toll Free: (800) 225-4772E-mail: [email protected] • Web: www.issa.com

Continued On Page 10


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Did you know that every 60seconds, a working adulttouches as many as 30 objectswhich may be contaminatedby bacteria or viruses causinginfectious disease? According

to a recent workplace microbial survey,“desktop surfaces, computer keyboards,mouse and telephone receivers are morecontaminated than restroom toilet seats.”

Environmental microbiologist Dr.Charles Gerba from the University of Ari-zona, recently shared his tips on keepingyour office clean and hygienic in a video

hand hygiene


presentation. In this video viewers learnthat the desktop is one of the germiestplaces in the office and that 20 to 30 percent of women’s handbags have fecal bac-teria underneath.

Dr. Gerba discovered that the averageoffice toilet seat had 49 germs per squareinch. Desktops had almost 21,000 germsper square inch and telephones had morethan 25,000 germs per square inch. Desks,phones, computer keyboards and yourmouse are key germ transfer points becausepeople touch them so often, Gerba said.Coughing and sneezing can leave behind a“minefield of viruses” that can live on asurface for up to three days.

Enclosed environments, where peopleare working or interacting in close proxim-ity with one another are particularly at higher

risk of the spread of germs. With peopleoften working or moving around publicareas while ill, this can quickly lead to local-ized outbreaks among a larger number ofpeople.

WebMD recently reported the six dirti-est places in your office. The study research-ers swabbed some 4800 surfaces in officebuildings housing some 3000 employees.Office types included manufacturing facili-ties, law firms, insurance companies, healthcare companies and call centres.

(1) Break room sink-faucet handles.(2) Microwave door handles.(3) Keyboards.(4) Refrigerator door handles.(5) Water fountain buttons.(6) Vending machine buttons.

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Bacteria &Viruses at Work

The following article is posted on the DebGroup Hand Hygiene, Infection Prevention

and Food Safety Blog – http://info.debgroup.com/blog.

http://info.debgroup.com/blog

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hand hygieneContinued From Page 8

Since our hands are responsible for thespread of 80 per cent of common infec-tious diseases, effective hand hygiene con-tinues to be universally recognized as thesmartest, most cost effective means of in-fection control in the workplace.

“Health promotion or wellness pro-grams have been shown to be effective atreducing absenteeism, health costs, work-ers compensation claims and turnover, butoften forget to address infectious diseases,”

said Barry Michaels, an infectious diseaseexpert. “Workplace infection control pro-grams focusing on hand hygiene have beenfound effective at reducing absenteeism byapproximately 40 per cent on average. Animportant component of prevention ishand hygiene training and supplies includ-ing soap, sanitizer, paper towels and tis-sues.”

The Canadian Safety Council recom-mends the following additional tips to

help you avoid those pesky germs and bac-teria in your workplace:

• Clean out your keyboard – Mostoffice cleaning companies do not touchcomputers or keyboards because they don’twant to risk causing any damage. Hygieneis left to the employee, and many don’tbother. Gerba suggests using an alcohol-based sanitizer for cleaning the keyboard.Simply blowing compressed air over it isnot going to remove bacteria clinging tothe surfaces. The best practice is to disin-fect AND use compressed air.

• Protect your face – Office workerstouch their hands to their faces an averageof 18 times an hour. When we touch ourfaces, we bring all the collected gunk fromour keyboard, desktop or phone right toour respiratory and digestive systems everythree-and-one-half minutes – bacteria andviruses couldn’t ask for a better transpor-tation system.

• Dispose of unwanted food – Peo-ple often eat at their desks or store food inthe drawer. Crumbs can accumulate andprovide a giant breeding ground for bacte-ria. Unclean work areas can pose hazardsto a worker’s health and a liability to thebusiness.

• Don’t let germs crawl – Bacteriaand germs can multiply and make their wayfrom one cubicle or workspace to another.Gerba recommends taking note of yourneighbour’s hygiene practices, and to takeprecautions so that the sharing of bacteriadoesn’t occur.

Balek said.In addition to its formal com-

ments to GSA on the subject of fed-eral strategic sourcing, ISSA is work-ing with members of the U.S.House of Representatives SmallBusiness Committee to exploreother avenues that will help mini-mize and mitigate the potential eco-nomic losses to the jansan industrydue to federal strategic sourcing.

Federal StrategicSourcing InitiativeWill Adversely ImpactCleaning Industry

Continued From Page 6


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pest control

Public EnemyNumber One - ANTS

By ALICE SINIA, Quality Assurance Manager –Regulatory / Lab Services, Orkin Canada

A Ants are typically thought of as merely a nuisance,but the reality is these pests can inflict painful stings,cause structural damage to buildings and posehealth risks ranging from anaphylactic shock fromstings to spreading dangerous pathogens. With

more than 700 species in Canada, it is no wonder why they arethe top pest problem in the country.

Proper identification is critical for effective management andcontrol of ants, so consider scheduling a training session withyour pest management professional to review the basic identi-fying characteristics of the most important pest species. Hereare the top five pest species to look out for in and around yourproperty.

• Carpenter Ants: Canada’s most important structural pestant species prefers to hollow out and build nests in moist anddecayed wood but may expand to sound wood, compromis-ing building structures. Worker ants can live up to seven years.

• Pharaoh Ants: Often undetected for long periods oftime due to their minute size and cryptic behaviour, this spe-cies is often found indoors in apartment complexes, food manu-facturing facilities, grocery stores and hospitals. They preferwarm, humid areas close to a source of food and water. Theyhave been implicated in the transmission of the disease caus-ing pathogens including Salmonella, Staphylococcus and Pseu-domonas.

• Moisture or Cornfield Ants: These common pests aremore of a nuisance than a threat and tend to nest in high,moist areas. Although nests are not typically located indoors,this species will often scavenge inside buildings for sweet foods.

• Argentine Ants: Though their activity ramps up duringspring and summer, their ability to adapt to the indoors hasmade this species a year-round threat. They are also known toforage up to 60 metres from their nesting site.

• Velvety Ants: like the carpenter ant, these insects favourtrees and dead wood, and can infest the structure of your build-ing. Worker ants are aggressive though they do not have sting-




pest control

ers. Rather, they bite and they spray thebite wound with an irritating fluid, givingthe sensation of a painful sting.

In addition to these common species,there is a new ant species spreading acrossNorth America that is of growing concern– the European Fire Ant. This foreign spe-cies has been introduced into Canada andis very aggressive. Little is known aboutthis species, but it does post health risksto humans and can sting small animals todeath.

Ant colonies can quickly relocate andestablish new nests with up to 500,000worker ants depending on species, so con-trolling these pests can be difficult. Addi-tionally, ants leave an invisible communi-cation chemical trail that containspheromones for others to follow once theylocate a food source. Regardless of the spe-cies, the best way to limit the presence ofants is to implement an Integrated PestManagement (IPM) approach that usesfacility maintenance and sanitation to limit

access to food, water and shelter. Here are afew tips to help keep ants away from yourfacility:

• Regularly power wash parking lotsand sidewalks surrounding your building.Ants are attracted to a variety of sugars,fats and proteins, so removing food wasteand debris will help keep ants and otherpests away.

• Keep any food in break rooms orthroughout the building in tightly sealedcontainers to prevent ants from findinganother meal.

• Repair any leaking hoses, irrigationheads of HVAC units to eliminate sourcesof moisture that can attract ants to yourfacility.

• Seal cracks around doors and win-dows, and keep gutters and downspoutsclean.

• Evaluate vegetation around your fa-cility. Certain plants attract insects such asaphids and mealy bugs, which producehoneydew, a preferred food source for ants.

• Prune/cut back tree branches, shrubsand bushes that touch building structures.They provide entry access for ants.

If you suspect you have an ant issue,contact your pest management professionalimmediately so they can identify the spe-cies and set up an appropriate treatmentplan.


Alice Sinia is Quality Assurance Manager– Regulatory / Lab Services for OrkinCanada focusing on government regulationspertaining to the pest control industry. Withmore than 10 years of experience, she man-ages the Quality Assurance Laboratory forOrkin Canada and performs analyticalentomology as well as provides technicalsupport in pest/insect identification tobranch offices and clients. For more in-format ion, e-mail Alice Sinia [email protected] or visitwww.orkincanada.com.

Experienced Salespersonlooking for a home. Join our team!

Ideal candidate must be self-motivated and will-ing to travel. Salary plus benefits, includingcommssion and car allowance.

Send Resumé to: [email protected]

Regional Sales ManagerQuebec & Atlantic Canada

A world leading cleaning equipment manufacturer has an employment oppor-tunity for an experienced Regional Sales Manager (RSM) for Quebec andAtlantic Canada. Working from a home office, the successful candidate willbe based in the Montreal area and report to the VP of sales and marketing,Canada. The primary responsibility will be to grow sales and market share of theWindsor floor care equipment line in the province of Quebec, Eastern Ontarioand Atlantic Canada.

The RSM must:(1) Have experience in the janitorial supply, contract cleaning or facilities supplyindustry.(2) Provide sales support to dealers that includes cleaning equipment productdemonstration assistance to end-users.(3) Conduct sales training for dealer sales staff.(4) Work closely with dealers to identify business opportunities in Target Groupsthat include: Education, Healthcare, Property Management, Logistics, Manu-facturing, Contract Cleaners and Hospitality.(5) Attend annual sales meetings and industry events.(6) Develop and implement an annual territory business plan to meet salesrevenue and profit margins.(7) Participate in dealer shows and other marketing events.

RSM Qualifications:• Be fluent in French and English• Possess a university degree or college diploma• A minimum of five years’ of proven successful experience selling to, andsupporting dealers / distributors• Possess excellent communication and presentation skills (French & English)• Must have a mechanical aptitude and enjoy working hands on with equipment• Be self-motivated• Be willing and able to travel (30 %)Remuneration includes a competititve annual base salary and commission plan,excellent benefits, company contributions to a retirement plan, a companyvehicle and demo trailer, 100 per cent reimbursement of all vehicle and travelexpenses.

Please send resumés to: Patricia Spruill, Sr. Human Resources Generalist, KärcherNorth America at [email protected].


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infection control

Prevention of transmission can thenbe divided into two categories: preventinghorizontal transmission, to minimize ex-posure; and by decreasing the risk factorsfor patients to develop CDI, if exposurehas occurred.

The primary mode of transmission re-sulting in disease is person-to-personspread through the fecal-oral route whetherthrough contact with contaminated hands,contaminated environment or contact with

Importance ofPhysical Removal vs.Sporicidal Inactivation

C.diff positive patients.The hands of healthcare workers

(HCW), transiently contaminated withC.difficile spores are probably the mainmeans by which the organism is spreadduring non-outbreak periods, but certainlyit is believed that environmental contami-nation also has an important role in trans-mission within healthcare settings. Addi-tionally patient care equipment such as elec-tronic rectal thermometers or inadequately

cleaned commodes or bedpans that havebeen shared between patients have been

The following is a Technical Bulletin from Virox Technologies – www.virox.com

Clostridium difficile (C.diff) certainly remains oneof the most important causes of healthcare-associated diarrhea. Statistics published by theCenters for Disease Control and Prevention

(CDC) indicate the number of deaths from Clostridium difficileInfection (CDI) have raised from 3000 during 1999 / 2000to 14,000 during 2006 / 2007.

C

Efficacy of Different Cleaning and DisinfectionMethods Against Clostridium difficile Spores:

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found to contribute to transmission.However, we must also consider other

underlying risk factors for disease such aspatient age, duration of hospitalization,exposure to antimicrobial agents, cancerchemotherapy, immunosuppression,gastroin-testinal surgery or manipulationof the gastrointestinal tract such as a feed-ing tube and, while controversial, breachesin the protective effect of stomach acid re-sulting from the use of acid suppressingmedications also seems to increase risk.

SITUATIONCurrent SHEA1 and APIC guidelines

for managing Clostridium difficile2 inhealthcare facilities agree that, generally, theefficacy of cleaning is critical to the successof decontamination. Cleaning and disin-fection activities using the physical motionsof cleaning and use of a routine germicideremoves and dilutes spore concentration,and is acceptable in the absence of an out-break. Further, user acceptability and ma-terial compatibility (corrosion and pitting

of equipment and other surfaces overtime) of the disinfectant being used is akey issue.

While there is an understanding that acontaminated environment certainly plays

(i.e. <10 colony-forming units), yet we havenot studied or qualified the best methodwith which to clean surfaces contaminatedwith C. diff spores.

Dr. Rutala and his research team in thisstudy assessed the relative importance ofthe physical removal of C.diff spores us-ing both sporicidal and non-sporicidalcleaning and disinfecting agents.

RESULTS OF THE STUDYThe study compared two non-spori-

cidal agents and four sporicidal agents todetermine the effectiveness of differentcleaning methods and agents in reducingspore load on a Formica surface. The endresult was that any method (regardless ofsporicidal status of the agent used) resultedin approximately a 3 Log10 reduction ofC. difficile spores and therefore, would besufficient to remove the expected level ofcontamination. Wiping surfaces twice ascompared to wiping the surface once leadto the improved removal of C. difficile


some role in transmission and acquisition,the true contribution remains controver-sial. The level of environmental spore con-tamination has been quantitated by sev-eral studies to be at levels below 1 Log10

Current SHEA1 and APICguidelines for managingClostridium difficile2 in

healthcare facilitiesagree that, generally, the

efficacy of cleaning iscritical to the success of

decontamination.



infection control

spores. Sporicidal agents provided a greaterthan 3 Log10 reduction depending on theformulation and/or application with themost commonly used sporicidal bleachwipe showing just under a 4 Log10 reduc-tion.

CONCLUSIONManagement of Clostridium difficile re-

quires a multifaceted approach. Currentinfection prevention and control guidelinesagree that thorough cleaning of environ-

mental surfaces is of utmost importanceas a way of removing a substantial numberof spores from the surface. While thisstudy concluded that the use of a spori-cidal agent to wipe the surface provides thehighest level of removal and inactivationof spores, the non-sporicidal agents wereshown to reduce the spore count by 3 Log10,which is considerably more than the ex-pected 1 Log10 level of C.diff contamina-tion reported to be found in the environ-ment.

While a product’s ability to kill is im-portant, we must be realistic in assessingthe resources, both time and human, aswell as how products are utilized by theenvironmental services department. Achemistry that has proven cleaning efficacyand the ability to physically remove sporeswill enhance facilities’ success in eradicatingspores.

IMPLICATIONS FOR THE AHP TECHNOLOGYAHP® technology has gained a reputa-

tion for being one of the most effectiveand safest disinfection technologies on themarket. AHP® products are proven effec-tive cleaner (in accordance to CGSB 2:16-


18 and ASTM 4488-89, 5343 test meth-ods) and therefore can be used as both thecleaner (lifts and removes soil load andpathogens such as C. difficile spores) anddisinfectant in accordance with current In-fection Control Guidelines for cleaning anddisinfection of C. difficile Isolation Rooms.As both a fast acting hospital grade disin-fectant and cleaner, this simplifies the clean-ing protocol for Environmental Servicesstaff, as only one product needs to be used.

FOOTNOTES(1) Cohen SH et al. Clinical Practice

Guidelines for Clostridium difficile Infectionin Adults: 2010 Update by the Society forHealthcare Epidemiology of America(SHEA) and the Infectious Diseases Soci-ety of America (IDSA). Infect Control Hosp.Epidemiol 2010; 31(5): 431-455.

(2) Guide to the Elimination ofClostridium difficile in Healthcare Settings.2008;32.


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in the field

T The Huron Perth HealthcareAlliance (HPHA) has takenthe initiative to improve com-munication amongst its staffby implementing a Huddle

Board concept within its facilities.The HPHA was formed in 2003, and is

a voluntary collective of hospitals com-prised of Clinton Public Hospital, St.Mary’s Memorial Hospital, Seaforth Com-munity Hospital and Stratford General

By BRENDA SMELLIE,Director, Housekeeping & Linen Services,

Huron Perth Healthcare Alliance

Hospital. These hospitals have agreed tooperate cooperatively based on a formalalliance agreement, but maintain their in-dependent corporate status.

The four corporations are operated ona day-to-day basis as a merged entity shar-ing staff, management, information tech-nology infrastructure and financial re-sources. It is governed by one Board ofDirectors and carries a staff of 1200 or 850full-time equivalents (FTEs) and 210 beds.The annual operating budget is approxi-mately $125 million.

HPHA strategic initiatives are based onsupporting people, improving perform-

ance and strengthening partnerships.A number of cultural and management

initiatives have been introduced over the pastfive years to support the organization’s culturaltransformation. These initiatives includeperson-centred care and process improve-ment with ‘lean’ management principles.

‘Lean’ Management principles recognizethat all value created in any organization isan end result of a lengthy sequence of stepscalled a value stream. Improving the flowof this value stream must be done con-tinually to ensure maximum value is re-ceived by the patient. A system of dailymetrics (huddle boards) are in place to fa-

ProcessOptimization




cilitate communication and information onthe value stream’s effectiveness with allstaff who contribute to the value stream.

HPHA initially trialed ‘lean’ principlesin its laboratory program in 2009 throughan initiative internally branded as ProcessOptimization. This introduced ‘lean’ prin-ciples in examining day-to-day for waste aswell as ‘lean’ management principles.

The outcomes were overwhelminglypositive and aligned perfectly with HPHA’sday-to-day operating priorities and strate-gic initiatives.

Based on the results, HPHA began roll-ing out the initiative organization-wide in2010. One of these initiatives was to im-plement a Huddle Board which is a bulle-tin board type concept designed to im-prove communication and engage employ-ees in identifying opportunities. To date,there are 35 standardized Huddle Boardsacross the Alliance.

Each department is required to designtheir Huddle Board to include the fourcorporate operating priorities: Quality andSafety; Patient Access; Workplace Health;and Fiscal Health.

The Housekeeping Huddle Board dis-plays metrics that inform staff membersof how their department compares withinthe ‘lean’ management guidelines.

The Quality and Safety quadrant cap-tures cleaning audit scores from each areawithin the facility. The goal is to achieve an80 per cent standard. Included is the flushot and hand hygiene compliance statis-tics for housekeepers.

The Patient Access quadrant includes

daily volumes of isolated patients withinthe facility as well as monthly hospital ac-quired infection (HAI) statistics.

Fiscal Health captures daily staff mem-ber illness statistics and a comparison tobudgeted hours of work. WorkplaceHealth relates to cleaning projects, new pro-cedures, Health and Safety initiatives andtraining. We also ask ‘What is working welltoday?’ ‘What issues are there today?’ And,‘Who needs to be recognized for doing agreat job?’

The impact of holding daily huddlesrelates to timely communication with re-gards to areas of heavy work volumesthat may require assistance from otherstaff members, equipment breakdowns,problems occurring with staff or otherannouncements. The audit conversa-tions revolve around breaking the chainof transmission and the importance ofcleaning.

The staff members who are highlightedfor doing a great job feel a lot of pridewhen their name and deed is recognized.Staff feel a sense of ownership and thelevel of cleanliness from just one-year agohas risen dramatically by as much as 10 percent. The staff also feels more included inthe day-to-day operation of the hospital,and recognizes the important role that theyplay in Infection Control and the safety ofpatients, visitors and staff.

HPHA is willing to share our programwith interested individuals upon request.Please contact Brenda Smellie, director, House-keeping and Linen Services [email protected].

NEWS FLASH

Virox Technologies Inc. ispleased to announced that it hasachieved LEED® Silver certificationfrom the U.S. Green Building Coun-cil (USGBC) for the company’s46,000 sq. foot headquarters, whichincludes the company’s corporateoffices, research and developmentlaboratory, manufacturing and ware-housing facility. Virox is one of thefirst chemical manufacturers inCanada capable of not just develop-ing EcoLogo and Green Seal Certi-fied products, but manufacturingthem in a LEED-certified facility.

Since its inception in 1998, ViroxTechnologies has been committed tothe development and innovation ofenvironmentally sustainable cleanersand disinfectants.

The company is committed tocontinuously improving the sustain-ability of its cleaning and disinfect-ing products, and to finding newways to help its strategic partners andtheir customers reduce their impacton the environment. The firm’s fo-cus on health and environmentalsustainability is the legacy it hopesto pass on to future generations.

This commitment has been high-lighted through awards, third partycertification and an internal focus onsustainability. In 2008, Virox was theonly Canadian company awarded theChemical Manufacturers and Prod-uct Formulators Champion Status,identifying their patented AcceleratedHydrogen Peroxide (AHP) technol-ogy as a sustainable technology. In2010, Virox received ISO 14001 (En-vironmental Management System)registration, which measures anddocuments its environmental im-pact. After achieving such milestones,Randy Philon, president and CEOchallenged his team to become the“greenist of the green.”

“It seemed only fitting that if wedevelop and manufacture certified

VIROX RECIEVESLEED® SILVERCERTIFICATION




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business notes




While the downturn in the economy hasnot affected Canada as much as it hasthe United States, property managersthroughout North America are undergreater pressure than ever to

trim costs wherever possible. One area they often target iscleaning – and a quick look at the numbers shows why.

WAccording to David Frank, a well-

known cleaning consultant and presidentof the American Institute for Cleaning Sci-ences (AICS), an independent third-partyaccreditation organization, cleaning can rep-resent as much as half of a facility’s totalmaintenance and operations budget, if notmore. In most situations, this is truewhether the cleaning is performed by anin-house staff or by an outside contractor,“making this a big piece of the budget pie,and often a big target when looking to cutcosts,” Frank said.

In most cases, it is not the cleaning tools,chemicals, equipment or other suppliesthat are the big expense when it comes tocleaning. It is labour. Because of this, in-house cleaning departments, as well asoutside contractors, are being pressured notonly to reduce cleaning and maintenanceexpenses wherever possible, but also to

justify their staffing needs, supply costsand other charges.

One way cleaning staff can justify theirexpenses is by workloading a facility. Whiledefinitions may vary, workloading is gen-erally defined as the amount of work as-signed or expected to be performed by aworker in a specified time period. Whenimplemented properly, workloading cananswer questions such as:

• How long does it take to completespecific tasks?

• How long does it take to clean cer-tain areas of the facility?

• What impact on costs would resultif a certain task were performed less often?More often?

• What effect would changes to wages,payroll taxes or benefits have on the totalcharge and bottom line if an outside con-tractor were used?

• What happens to the cost structureif workspace is added or subtracted fromthe facility?

According to Frank, workloading helpsboth in-house cleaning departments andcleaning contractors see “the big picture”when it comes to cleaning and mainte-nance.

“It helps (managers) get a bigger pic-ture of the overall scope of work and bet-ter understand staffing needs, as well asproviding a more accurate estimate of coststo perform the work,” he said.

In addition to quantifying costs,workloading can also help identify produc-tivity strengths and weakness improve-ment opportunities. This can result ingreater cleaning effectiveness and efficiency.

For outside contractors, workloadingcan justify a bid when submitting a pro-


By ROBERT KRAVITZ, Altura Solutions




business notesContinued From Page 23

posal.“This last benefit can prove very im-

pressive,” Frank said. “It shows that in-stead of ‘ball-parking’ a bid or basing it onexperience, the contractor has taken the timeto ‘crunch the numbers’, and produce adata-driven estimate to determine the truecleaning and staffing needs of that facil-ity.”

DATA-DRIVEN CLEANINGEssentially, workloading involves the

following four steps, which apply to bothin-house cleaning departments and out-side contractors:

(1) Determine cleanable space.When determining the square footage ofa facility, cleaning professionals must real-ize that nearly all facilities have two sizes:the gross square footage and the cleanablesquare footage. Gross square footage re-fers to the size of the entire facility whilecleanable square footage refers to howmuch space is actually cleaned. It is criticalto determine the amount of cleanablespace. The process of actually measuring abuilding is referred to as conducting a“space inventory.”

(2) Evaluate cleaning tasks and fre-quencies. Most cleaning tasks can be bro-ken down into a few key categories:

• Daily tasks, which include restroomcleaning, trash collection, cleaning high-touch areas* and vacuuming.

• Detail tasks, including high dustingor spot cleaning, which are typically sched-uled or performed on an as-needed basis.

• Restoration work is often referred toas project work and includes carpet clean-ing, upholstery cleaning, and floor scrub-bing or refinishing. The tasks may be per-formed as often as once a month, or as

rarely as quarterly or annually.Once a facility’s principal cleaning needs

are defined, cleaning professionals nextassign a frequency to each task to deter-mine the facility’s annual requirements. Forinstance, if vacuuming is done five timesper week, that translates into 260 times peryear (five x 52 = 260). This tells you theoverall scope of work necessary to cleanand maintain a facility on an annual basis.

(3) Determine labour hours. Withthe scope of work determined, thenumber of hours needed to clean each areacan be figured by assigning a cleaning timeor production rate to each task. Resourcessuch as ISSA’s publication 540 CleaningTimes, or certain web-based analytical tools,can help you calculate this number. (SeeExample for Calculating Labour Hours be-low).

(4) Determine labour costs. Once thetotal amount of time required to performeach cleaning task and clean each area on anannual basis has been calculated, labourcosts can then be calculated as well. Thisshould include both wages and relatedemployer taxes, insurance and benefits (ifapplicable).

SIMPLIFYING THE PROCESSELECTRONICALLY

Effective workloading is all about accu-racy. As discussed, its primary benefit isthat it eliminates much of the guessworkinvolved in determining cleaning costs,staffing levels and other factors that go intocleaning management. However, the proc-ess can be complex and time consuming.

Fortunately, there are ways to make itfar easier. According to Leah Runge, a Mar-keting manager with AFFLINK (a leadingsales and marketing organization for the

facility management, healthcare, education,industrial, packaging and related indus-tries), some facility managers and cleaningprofessionals turn to software programsto help workload their facilities.

Others work with distributors whohave access to web-based analytical tools,such as the eLev8® process.

“These tools not only help withworkloading, they also trace purchases ofcleaning tools, supplies and equipment sothat the manager or contractor has a totalpicture not only of labour time and costs,but supply costs as well,” Runge said.

“For outside contractors, these pro-grams and processes can ensure that bidsare estimated properly so that the BSC doesnot overbid, possibly losing contractors,or underbid, meaning they may actuallylose money on contracts when they winthem.”

FURTHER PROFESSIONALIZING THE INDUSTRY

If one were to look back at all of thechanges in the professional cleaning indus-try in the past decade or two, the one thingthat most stands out is how much moreprofessional the industry has become. Oneof the big tipping points in this process oc-curred when the public, as well as the indus-try, realized it no longer cleans just for ap-pearance, but also to protect human health.

Workloading helps raise that profession-alism another notch. It provides data – ratherthan “guesstimates” – to calculate labour andequipment costs, appropriate staffing levelsand therefore, accurate bids, all of whichimprove the reputation of the industry.Equally important, it helps both in-housecleaners and outside contractors better man-age their cleaning operations.

* High-touch areas are typically suchthings as doorknobs, elevator buttons,ledges and railings. In recent years, due toincreased concerns about health and infec-tion control, these areas tend to be cleanedon a daily basis.

Robert Kravitz is the author of two bookson the professional cleaning industry anda frequent industry writer. He may bereached via his web site atwww.alturasolutions.com.

A facility has 15,000 sq. feet of carpeted flooring that must be vacuumedeach evening, or 260 times per year. The production rate is 10,000 sq. feetper hour. To figure out how much time per day will be spent vacuuming,divide the square footage by the production rate. In this case, the time spentvacuuming daily is 15,000 sq. feet divided by 10,000 sq. feet per hour, or1.5 hours per day. The annual time required to vacuum the carpets is 1.5hours multiplied by 260 vacuuming sessions, or 390 hours per year.

Example of Calculating Labour Hours

http://www.alturasolutions.com


http://www.vprimpex.com/


industry event

Can Clean 2013An Outstanding Success!



The venue once again proved to bea favourable site as end-user attendanceincreased by close to 10 per cent fromthe 2011 event. Additionally, 100 ex-hibitors were on hand to answer ques-tions, demonstrate the latest productsand services, and help end-users deter-mine “Is Clean Really Clean?”

Some comments received from ex-hibitors included:

The 2013 edition of Canada’s largest clean-

ing exposition was an outstanding success.

Sponsored by the Canadian Sanitation Sup-

ply Association (CSSA), CanClean 2013 was

held Apr. 30 to May 1 at the International

Centre, Hall 5 in Mississauga, Ont.T Continued On Page 28



industry eventContinued From Page 27

• “The show was good for SwishMaintenance. We received some greatleads which we are confident will fur-ther support a return (at the next showin 2015).” Debbie Flieler, Swish Main-tenance Ltd.

• “Can Clean is the face of our in-dustry. We saw a great mix of end us-ers and distributors this year, and it keptus busy both days of the show.” AlanMcCabe, Riches & Associates.

• “We really saw some value in the

nity to network with people from all overCanada. It was a great show to attend, butit needs to be bigger as Can Clean repre-sents our industry.” George Melo, ApexSanitation Products.

• “We had a very good show and gen-erated a lot of good quality leads. We werepleasantly surprised! Our supplier partnerswere also very happy with the show.”Marvin Mauer, Advantage MaintenanceProducts.

• “From our perspective, it was great tosee the CSSA go out-of-the-box with so-cial media and other methods to attractmore end users to the show. We saw morepeople than any of the past shows, andwe hope this trend continues. As an in-dustry, we need to grow this show. Couldthe show be better? Yes!” Don Galley,

Nilfisk-Advance Canada.• “The show is improving. It was

better than two years ago, but there isstill room to improve. There were somecompanies missing and that was no-ticeable.” Al Bennett, Kärcher Canada.

• “It’s time that people in our in-dustry stepped up to the plate to try tomake Can Clean the best it can be. Wesaw quality over quantity at this year’sshow, and were extremely happy withthe results. The VIP passes were great,and we pushed our customers to comeand see what’s going on in the industrythat they make their living from.” PatSchaump, Jan-Mar Sales.

• “Can Clean was the most positiveshow we have seen in a while. It helpedus with a new product launch and, ingeneral, we were happy. Day one wasexcellent with a lot of traffic, but daytwo was somewhat slower. We need tocontinue to build the show.” BradFraser, Wausau Paper.

• “I thought the show was quitegood but wonder why there were somany local distributors! It would be niceto have more manufacturers, if possi-ble. I would attend again.” ReidToreson, Wesclean Equipment &Cleaning Supplies.

The Can Clean trade show and edu-cational event will make another appear-ance at the International Centre in theSpring of 2015.

Can Clean show. We are successfullyfollowing up on more genuine leadsthat we have from any recent show thatwe have participated in.” SusanMcKellar, CanSafe/Safety Zone.

• “This is the busiest I’ve been at aCan Clean show in a long, long time.”Elio D’Alessio, Alte-Rego Corp.

• “Can Clean gave me the opportu-



Whether you’re a small business just gettingoff the ground or a multi-million dollar com-pany, trade shows are a great resource for con-necting with your market and showcasing yourproduct in a more intimate setting.

In today’s competitive market, advertising and social mediacan only do so much in terms of product understanding. Theadvantages of being able to physically see and feel the productor service, as well as being able to engage with the people be-hind it, are unsurpassed by traditional forms of advertising.

“One of the most useful aspects of exhibiting in a tradeshow is being able to speak with consumers one-on-one,” saidHeather MacRae, manager of Landscape Ontario’s expo and con-gress trade shows. “Trade shows allow exhibitors to showcasetheir product or service in person, rather than trying to convey itthrough an ad. The personable interaction at trade shows is farmore helpful because you are physically there to display and dis-cuss the trade and your product’s usefulness to it.”

Following are some reasons why being a trade show exhibi-tor can be beneficial:

• Meet prospective clients. This is a great way to connectwith people that are already interested in your trade. Give themadvice, show your expertise and hand them a business card orbrochure with more information.

• Be the trendsetter. Being an exhibitor at a trade show isa good opportunity to show everyone what your business ismade of – get creative, inventive and let your display help dem-onstrate how you are getting ahead of the curve.

• Enjoy the opportunity to be featured in major mediapublications. Trade shows aggressively pursue media cover-age. With an interesting booth, you may catch the eye of areporter who may want to speak with you about your productor service. Prepare yourself and be ready for potential mediacoverage that brings additional value.

• Great way to advertise. The fee of purchasing a boothis a good investment considering the amount of exposureyour business will get from the media and guests attending theshow. Remember, the more attractive and original your displayis, the more views it will receive form guests at the trade showand media.

• Meet experts in the field. A trade show is an opportu-nity to network with other professionals in your field. Look atthem as partners instead of competition, and use the oppor-tunity of the trade show to extend your contracts, attract busi-ness leads, exchange tasks and complete joint projects.

• Start building sales. Going to trade shows isn’t all aboutlooking pretty; trade shows are good for building brand aware-ness and, hopefully, generating sales. Make sure you stock upwith marketing materials, brochures and business cards to giveto prospective clients, but also find a way to get their contactinformation to keep them updated with new developments.

• Displays in addition to portfolio. Sometimes portfo-lios just don’t capture the essence of your work, whereas adisplay is more physical and tangible. Potential clients will beable to see and feel your product, which is always better than aphoto or video.

profitability

Reasons WhyTrade Shows areGood for Business

W7



recognition

Ron UnderwoodReceives 2013 Sam Tughan

Achievement AwardThe Sam Tughan Achievement Award

was created by the Canadian SanitationSupply Association (CSSA) in 1989 as thehighest honour in the Canadian sanitarysupply industry. It’s presented every twoyears to a person that represents a highdegree of professionalism in the industry.

Underwood started his business careerin 1959 when he formed Underwood

The 2013 recipient of the Sam Tughan Achieve-

ment Award is industry veteran Ron Underwood.

Underwood has enjoyed a 55-year long, success-

ful career in the jansan industry as a contract

cleaner, distributor, manufacturer and wholesaler.T

Advantage Maintenance and Michael’s Equipmentare regular exhibitors at CSSA-sponsored trade shows.

Can Clean 2013 was no exception.



Building Maintenance at the age of 18. In1978, he sold that company and moved toParis, Ont., where he took on the role ofpresident of the White Mop Wringer Co.of Canada.

Within 12 years of taking on the posi-tion, Underwood grew White’s sales seven-fold. Some of this dramatic growth suc-cess was achieved by establishing exportclients throughout the world. He then ne-gotiated the private purchase of WhiteCanada, followed by an acquisition “spree”which included such key Canadian firms asG. Hardy Wholesale, Clancy Wholesale,Michael’s Equipment, Wheels MaintenanceProducts, Pacific Coast Wholesale, Geo-Source Calgary and the Pullman-Holt Cor-poration USA. The end result was the for-mation of Advantage Maintenance Prod-ucts, which is one of the leading masterdistributors in Canada today.

Aside from being an industry leader,over its history, Advantage Maintenance hasbeen a truly family affair. Underwood andhis wife, Joan, are still heavily involved inthe business’s everyday operations, buthave announced their retirement in April

2014. Additionally, Underwood’s 40-year-old son, John, upon his return fromCarlton University in Ottawa, Ont., joinedthe company as a trainee and over the last20 years, paid his dues by learning the busi-ness from the ground up. Today, John isthe Executive vice president and generalmanager of Advantage Maintenance.

In addition to his outstanding busi-ness success, Underwood has been an ac-tive and supporting member of the CSSA,

Sanitary Supply Wholesalers Associations(SSWA), ISSA International, and is theCanadian partner of Re-distributors ofAmerica (RDA Advantage), along with his15 U.S. partners offering wholesale serv-ices to all 50 states and Canada. He hasserved on numerous executive boards forall of these associations.

Congratulations are extended to RonUnderwood for this outstanding achieve-ment.

Mike Ambler, Swish Maintenance Ltd.,with Sam Tughan Achievement Award winner,Ron Underwood.

Mike Ambler (left) and CSSA President RogerManaigre (right) present the Sam Tughan

Achievement Award to Ron Underwood duringthe President’s Reception at Can Clean 2013.



CASCADES TISSUE GROUP UNVEILS UNBLEACHED –100 PER CENT RECYCLED BEIGE FACIAL TISSUE

ALTE-REGO CORPORATION INTRODUCESNEW LINE OF GREEN POLY PRODUCTS

North America’sfourth largest pro-ducer of towel andtissue paper, Cas-cades Tissue Group,has announced theextension of itsMoka line with thelaunch of the first-ever, unbleached,100 per cent recy-cled, environmen-

Free Products Association.Ultimately, it is said to offer

commercial purchasers the high-est hygienic qualities and soft-ness while significantly reduc-ing the environmental impactthat’s commonly associated withmanufacturing a single-use prod-uct. A detailed life cycle analy-sis of the pulp mix of the Cas-cades Moka undertaken by thecompany revealed a 25 per centreduction in overall environ-mental impact when comparedto the pulp mix used in its tradi-tional Cascades’ 100 per centrecycled fibre facial tissue.

“Based on the success ofthe Cascades Moka bathroomtissue, we believe people willadopt this product unique toCascades if colour is the onlything they’re giving up,” saidSuzanne Blanchet, CascadesTissue Group president andCEO.

For more information, con-tact Cascades Tissue Group at(450) 444-6400 or visit the com-pany’s web site atwww.cascades.com.

Alte-Rego Corporation has in-troduced a Canadian first – the 100per cent sustainable Bio-Flex®Sugarcane can-liners.

The Green Polyethylene can-liners are said to have the same tech-nical and recyclability properties aspetrochemical polyethylene. How-ever, instead of creating Carbon Di-oxide, the Green PE can-liner is saidto remove it.

According to an Eco-efficiencyAnalysis conducted by Espaço EcoFoundation (from cradle toBraskem manufacturing gate), eachton of Green PE is said to captureand sequester between two andtwo-and-one-half tons of CO2 fromthe atmosphere. This helps reducegreenhouse gas emissions and pre-vent global warming.

When compared with petro-chemical PE, the environmentaladvantage of Green PE is evengreater. In an analysis of life cyclepetrochemical PE by PlasticsEurope(from cradle to petrochemical plantgate), each ton of petrochemical PEproduced emits two-and-one-halftons of CO2 into the atmosphere.

Trojan Battery Co., a manufac-turer of deep-cycle batteries, hasbeen selected by Pacific Floorcareto supply Trojan’s deep-cycleflooded T-1275 batteries and theHydroLinkT single-point wateringsystem for use in its new S-20 Auto-matic Floor Scrubber.

“When designing new equip-ment, Pacific Floorcare includesonly the best components to en-sure our machines provide custom-ers with outstanding performance,”said Kyle Strait, vice president ofsales and marketing for PacificFloorcare. “Pacific Floorcare se-

lected Trojan batteries for the newS-20 automatic floor scrubber afterour lab and field testing proved that

TROJAN DEEP-CYCLE BATTERIES AND HYDROLINK WATERINGSYSTEM SELECTED TO POWER FLOOR SCRUBBER EQUIPMENT


According to Alte-Rego, eachcase of 35- by 50-inch oil-based can-liners adds 41 pounds of CO2 tothe atmosphere, while the samenumber of BioFlex bags removes48 pounds of CO2 from the atmos-phere.

The can-liners are ideal for allindustries.

For more information, contactAlte-Rego Corporation at (416) 740-3397, e-mail: [email protected] visit the company’s web site atwww.alte-rego.com.

Betco Corporation is pleased toannounce the repositioning of itspopular BioActive Solutions prod-uct #258. It will become GreenEarth® BioActive Solutions™ De-vour™ No Rinse multi-surface floorcleaner. The concentrated cleaneris uniquely formulated with a pro-prietary blend of grease cuttingsurfactants and solvents that digestcomplex proteins, starches and fats,eliminating the associated odorsfound in food service and other ap-plications.

The Green cleaner is said to aidin reducing slip and fall incidents

BETCO CORPORATION® ANNOUNCES GREEN EARTH®

BIOACTIVE SOLUTIONS™ DEVOUR™

as the grease cut-ting surfactantsand solvents digestoils and greasesthat make quarrytile slick while itdries. Devour con-tains no phospho-rous, APE or NPE,

and is specifically designed to ad-dress today’s safety, health and en-vironmental concerns.

For more information, contactBetco at (888) GO-BETCO (462-3826) or visit the company’s website at www.betco.com.

Green-certified ES 74C fromEnviro-Solutions is said to be idealfor a variety of quick cleaningtasks. The formulation is simplysprayed on and then wiped off.The cleaner is said to remove oil,food stains and fingerprints on avariety of surfaces, and leaves nochemical residue.

ES 74C is also an ideal cleanerto remove black heel marks,

GREEN CERTIFIED SPRAY-ON / WIPE-OFF ALL-PURPOSE CLEANERgrease and gen-eral stains fromfloors, and canalso be used as acarpet spotter.

For more in-formation, contactEnviro-Soltuions ath t t p : / / e n v i r o -

solution.com/index.php or call(877) 674-4373.

tally-preferable facial tissue.The new beige-coloured facialtissue, unique to Cascades, isone of the softest of its kind onthe market. It follows the Janu-ary 2012 launch of the award-winning Cascades Moka bath-room tissue, which created anew category of bathroom tis-sue that quickly sold throughits initial inventory and is nowa growing category for the com-pany.

Just like its bathroom tissuepredecessor, the CascadesMoka facial tissue is made of apulp mix composed of 100 percent recycled fibre, 80 per centof which is post-consumer ma-terial and – significantly – 20per cent recovered corrugatedboxes. Its production is also off-set with 100 per cent Green-e®certified renewable wind elec-tricity and releases a minimumof 30 per cent less greenhousegas (CO2) than what is used intraditional white recycled tis-sues. Cascades Moka also holdscertification with EcoLogo,Green Seal and the Chlorine

http://www.cascades.com


http://www.alte-rego.com

http://www.betco.com



RUBBERMAID INTRODUCES HEALTH CANADAAPPROVED SKIN CARE PRODUCTS

Property and hospitalitybusiness managers need to en-sure they are providing a clean,sanitary environment for staff,tenants, guests and visitors.Rubbermaid Commercial Prod-ucts has recently expanded itsskin care line with a number ofnew soaps and sanitizers withHealth Canada approval. Thesehand cleaning products areideal for restaurants, office tow-ers, schools, hotels, food courtsand other public spaces.

The approved sanitizersand soaps is said to kill over99.99 per cent of germs includ-ing staph, MRSA, strep, E.coli,salmonella and others. They areavailable in scented and fra-grance-free formulations, aswell as formulations with andwithout alcohol to meet manydifferent facility needs.

Soaps and sanitizers areavailable for use with a varietyof dispensing systems, includ-ing auto foam, manual foamand spray dispensers. The autofoam system uses touch free dis-

KÄRCHER INTRODUCES NEW 36-INCH RIDER SWEEPER

pensers with an industry lead-ing battery life of three years, or120,000 washes. The touch-freedispensers eliminate cross con-tamination and are ADA com-pliant as they are designed forone-handed operation. Themanual foam systems includean antimicrobial push bar anda metered pump to provide con-trolled doses of foam to ensureoptimum cleaning and cost con-trol.

For more informationabout RCP’s soaps, sanitizersand dispensers, visi twww.rcpworksmarter.com.

Kärcher is pleased to introducethe new KM 90/60 R Bp ride-onsweeper. The ride-on sweeper isthe latest model to be added to thecompany’s sweeper line-up, whichnow includes five walk-behind andthree ride-on models.

This battery operated compactsweeper has a 36-inch cleaning pathwith the side broom engaged. It issaid to be extremely quiet, has greatsite lines and is very easy to use.The KM 90/60 R Bp also is said tohave excellent dust control capa-bilities by way of a four-square-metre polyester self-cleaning filter.It is designed for hard floor sweep-ing, but can be equipped with anantistatic carpet broom for the sur-face cleaning of commercial car-pet.

The ride-on sweeper can cleanfrom 40,000 to 54,000 sq. feet perhour. Both wet cell and AGM bat-teries are available.

The features of the ride-onsweeper include: Automatic filtercleaning, manual filter cleaningswitch, excellent stability, corro-sion-free frame, side brush bumper

protection, storage platform behinddriver seat, EASY operation display,one pedal drive / operation, auto-matic breaking system, foot oper-ated bulk waste flap and easy entryfrom both sides of the machine, toname a few.

Typical applications includewarehouses, light manufacturingfacilities, schools, universities, hos-pitals, recreation facilities, large re-tail stores, resorts, hotels, exhibithalls, office complexes, condo-minium buildings, food processing,garden centres, shopping malls, etc.

For more information, contactKärcher Canada at (888) 705-9444,e-mail: [email protected] visit the company’s web site atwww.karcher.ca.

WORLD DRYER GOES “HANDS-IN” WITH INTRODUCTIONOF VMAX™ VERTICAL HAND DRYER

World Dryer Corporation, amanufacturer of high-speed energyefficient hand dryers, announcedthe availability of VMax™, a hands-in vertical hand dryer, to its expand-ing portfolio of rapid-dry hand dry-ers. VMax’s innovative design of-fers a 25 per cent wider handdrying cavity opening than othervertical hand dryers on the mar-ket today, providing a true touch-free drying experience. Dry timeis only 10 to 12 seconds whileusing just 17 per cent of the en-ergy traditional hand dryers re-quire. VMax also features a HEPAfilter system with an odor neu-tralizing tablet for a fresherrestroom environment, quiet op-eration for sound sensitive areasand an attached power cord thatmakes installation simple andeasy.

“VMax is the perfect comple-ment to our comprehensive portfo-lio of automatic high-speed handdryers, offering more flexibility inselecting a hand dryer that bestmeets the individual needs of every

facility,” said Dan Storto, presidentof World Dryer. “VMax incorpo-rates into a vertical design the ad-vanced features of our high-speedhand dryers that allow facility man-agers to save money while reduc-ing their environmental impact.”

Key benefits of the hand dryerinclude: Quiet operation to reducedistractions in sound-sensitive areas;a fresher, more hygienic environmentdue to a HEPA filter system and odor


To break the chain of germ trans-mission in virtually any facility, it iscritical to sanitize frequentlytouched surfaces that can harbourgerms. But, germs can be quicklyre-introduced when a surface istouched or handled again.

Kimberly-Clark Professional hasa new, long-lasting solution for thisproblem: Scott 24-Hour SanitizingSpray – the only sanitizing spraythat kills 99.9 per cent of bacteriafor 24 hours, even after multipletouches. The product is also said toclean, disinfect and deodorize, andeliminate 99.9 per cent of cold andflu viruses and Norovirus.

“Because it lasts for 24 hours,(the wipes protect) people fromgerms between daily cleanings,”said Joel Schellhammer, Go-to-Market director, offices and educa-tion, Kimberly-Clark Professional.

The new sanitizing spray is thelatest addition to The HealthyWorkplace Project and The HealthySchools Project, two programs thatoffer a multi-faceted approach tohand and surface hygiene to helppeople understand and prevent thespread of cold, flu and other germs.

KIMBERLY-CLARK PROFESSIONAL INTRODUCES 24-HOURSANITIZING SPRAY FOR SURFACE DISINFECTION

The introduction of this productalso supports a broader goal forKimberly-Clark Professional – cre-ating Exceptional Workplaces thatkeep people healthier, safer andmore productive.

What makes this product uniqueis that it retains its ability to kill bac-teria for 24 hours, even after a sur-face has been touched. The productalso kills viruses and fungi, and thatmeans cleaning personnel only haveto apply it once a day, even in high-contact areas. It has the potential tomake cleaning operations more effi-cient and effective, while providingusers with peace of mind.

The patent-pending formulationis bleach-free, cuts through com-mon grease, dirt and grime andwon’t harm most surfaces. Recom-mended uses include offices,schools, hotels, food-service (non-food contact), stores, supermarkets,airports, industrial facilities, gymsand locker rooms, cruise ships andday care centres.

For more information, contactKimberly-Clark Professional atwww.kcprofessional.com/scott-24-hour-sanitizing-spray-video.

http://www.rcpworksmarter.com


http://www.karcher.ca

http://www.kcprofessional.com/scott-24-hour-sanitizing-spray-video

http://www.kcprofessional.com/scott-24-hour-sanitizing-spray-video



The management of Advantage Main-tenance Products and Michael’s Equipmentare pleased to announce the appointmentof Serge Larocque as the new territory man-ager representing both companies in Que-bec. Larocque’s area of responsibility willalso include Ottawa and the Ottawa Valleyarea, through to the Brockville and Corn-wall regions.

Larocque comes to Advantage /Michael’s with over 20 years’ experience inthe jansan and swimming pool industriesprimarily with Sani Marc, a major nationalmanufacturer and distributor located in

ADVANTAGE / MICHAEL’S INTRODUCES NEW TERRITORY MANAGERAVMOR HIRES JIM GROSSEAS MARKET SPECIALISTFOR THE ONTARIO REGION

Avmor is pleased to announcethe addition of Jim Grosse to therole of market specialist, Ontarioregion. Grosse is responsible forcustomer support, training and busi-

Quebec. In addition,his background in-cludes an extensiveunderstanding of theplastics, electronic,electrical and dairy in-dustries. His exper-tise, market knowl-

edge, strong organizational skills and com-mitment to high customer satisfaction lev-els will prove an asset to his customer base.

Larocque can be reached at (514) 262-3133or e-mail: [email protected] [email protected].

ness develop-ment for theBuilding ServiceC o n t r a c t o r ,e d u c a t i o n ,health care andindustrial mar-kets.

Grosse has exceptional experienceand a proven track record of look-ing after his customers. For the pastseven years he has worked in the in-dustrial distribution business, andmost of his career has been in thesales, service and management sideof the uniform rental service indus-try. Grosse is well known by his cus-tomers, and those who work withhim, as being a customer service ex-pert.

He can be contacted at (647) 960-0339or e-mail: [email protected].

Johnny Vac is pleased to an-nounce the appointment ofGaston Dussault to its team ofsanitary market development spe-cialists.

Through the years Dusseaulthas developed a wide range of ex-perience in the sale of conceptsand representatives training. Hehas also been active in the QuebecChapter of the Canadian Sanita-tion Supply Association (CSSA) asa director and secretary-treasurer.

Dussault can be reached at (514) 354-4933 ext. 251.

GASTON DUSSAULTJOINS JOHNNY VAC

In line with its strategy to furtherstrengthen its efforts in innovations, andsales and marketing, Vileda Professional ispleased to announce the transition of itscurrent general manager Harri Piiparinento Vincent Clowez.

Piiparinen has been an “extraordinary”leader of the organization. He hasstrengthened the company’s core values,quality, product supply, customer service,marketing and sales practices substantiallysince joining the team in 2010. Piiparinenwill be continuing his career withFreudenberg Household Products (FHP)in Europe and will be the general manager

VILEDA PROFESSIONAL NAMES NEW GENERAL MANAGERof the north western Europe region.

As of Apr. 1, 2013, Vincent Clowezwas appointed general manager of salesand marketing for Vileda ProfessionalNorth America. It is with great excitementthat the company welcomes Clowez to itsNorth American operation.

Clowez’s knowledge of professionalcleaning tools, as well as his extensive back-ground in sales and marketing, will be avaluable asset to FHP Toronto, as the firmmoves into the future. Clowez speaks bothFrench and English fluently, which will beinstrumental in working with customersthroughout Canada.

World Dryer Corporation, a manufac-turer of electric hand dryers, has announcedits exclusive master distributor of WorldDryer products in Canada – Canada HandDryers. Among the products distributedwill be World Dryer’s newest line-up ofenergy-efficient, high-speed hand dryers,which offer facilities powerful air perform-ance, optimizeD dry timeS, energy con-sumption and sound quality.

“I have always believed in World Dryerproducts,” said Michael Cherevaty, presi-dent of Canada Hand Dryers. “They aredecisively the number one industry leaderand the merits of being environmentally-friendly make them that much more at-tractive. The new high-speed products have

WORLD DRYER APPOINTS EXCLUSIVE CANADIAN MASTER DISTRIBUTORmade this the Golden Age of hand dryers,and I am looking forward to growing salesin this opportunity-rich market.”

Restrooms are presently in abundancein every market sector, but Cherevaty willfocus his efforts on the electrical, new con-struction and jansan industries to start.

“We are delighted with our associationwith (Cherevaty) and Canada Hand Dry-ers,” said Dan Storto, president of WorldDryer. “As a former regional sales managerfor World Dryer, his knowledge of ourintelligent products is extensive, which willcontribute to his ability to educate the in-dustry on the myriad of benefits of handdryers, such as significantly reduced energy







two entities.One of the benefits will be the customer

access to a diversified range of products,both in Quebec and in Montreal, includ-ing the training courses offered by SelectAcademy. The main advantage, however,will be the competitive prices combinedwith the same high quality service that cus-tomers have come to expect.

In the coming months, the consolida-tion of the product lines offered by bothcompanies will be complete and these prod-ucts will be available on the company website at www.selectsupplies.ca.

SELECT SUPPLIES AND SIBO-PRODIUM JOIN FORCESSelect Supplies and Sibo-Prodium have

joined forces to become a leader in Quebecfor the distribution of equipment andproducts used in specialized cleaning. Thenew entity will be named Select Suppliesand will now have two locations; one inQuebec City and the other in Montreal.

Both companies began operations ap-proximately 25 years ago and service a simi-lar clientle in their respective regions. Thisclientele, consisting largely of companiesin disaster restoration, carpet cleaning, ductcleaning, decontamination and sanitation,will greatly benefit from the union of these

WORLD DRYER APPOINTEXCLUSIVE MASTERDISTRIBUTOR IN CANADA


consumption and maintenanceneeds, ADA compliance and LEEDcredits, cost savings, customizablesettings and high user satisfaction.”

With green initiatives in placeworldwide, both World Dryer andCanada Hand Dryers look forwardto making a positive impact on en-vironmentally-friendly restroomsthroughout Canada.

Unger Global has selectedWilliam D. Ecker as its new ChiefExecutive Officer.

Before joining Unger, Ecker waspresident and Chief Executive Of-ficer of Hartz Mountain Corpora-tion, a leading manufacturer andmarketer of pet care products in theUnited States and Canada. Prior tojoining Hartz Mountain, Ecker wasChairman of Diam International,one of the largest designers andmanufacturers of retail displays inNorth America. A seasoned con-sumer products executive, Eckerheld senior positions at GeneralFoods, Unilever and Bristol Myers-Squibb where he was the presidentof Clairol’s U.S. retail operationsprior to joining Diam.

Ecker is a graduate of Penn StateUniversity and received his MBA inmarketing from Northwestern Uni-versity.

“Unger is a premier global sup-plier of high quality, innovativecleaning products, and I am veryproud to join the company as it seeksto extend its reach into the growingmarket for innovative cleaning prod-ucts,” Ecker said.

WILLIAM ECKER NAMEDCHIEF EXECUTIVE OFFICER OFUNGER GLOBAL COMPANIES

VIROX RECIEVES LEED® SILVER CERTIFICATION Continued From Page 19

green products, we should do so in a certi-fied green building,” he said.

Internal sustainability initiatives atVirox are spearheaded by Martin Harry,Chief Operating Officer and the internalGreen Team led by Nicole Kenny, directorof Professional and Technical Services,which includes representatives from all di-visions within the company.

To help attain LEED certification, Viroxhired an external consulting team led byRed Studio Inc. Architects, which also in-cluded ESTI Consultants Inc. as the me-chanical engineering consultant; andMulvey & Banani International as the elec-trical/lighting engineering consultant.

Developed by USGBC, LEED® is aninternationally recognized green buildingcertification system that provides thirdparty verification that a building was de-signed and built using strategies aimed atimproving performance in key environ-mental areas: Energy savings, water effi-ciency, CO2 emission reductions, improvedindoor environmental quality, and stew-ardship of resources and consideration oftheir impacts. Some of the key projects thatmade achieving LEED Silver certificationincluded: Mechanical system upgrades toenhance occupant thermal comfort and en-ergy efficiency; Lighting upgrades to providemore efficient and uniform lighting levelsand better quality of light to all areas – manu-facturing, warehousing and office plumb-

ing upgrades to increase water efficiency anduser-friendliness throughout the facility.Additional upgrades include the following:

• Installation of a BT RadioshuttleSystem to allow for high-density rackingof manufactured goods.

• Installation of a “Get Green System,”which lowers fuel costs and reduces CO2emissions.

• Implementation of a robust sustain-able purchasing program.

• Implementation of a single-stream recy-cling program that includes corrugate, plastic(bottle and shrink wrap) and paper across thecompany, which has diverted over 425 cu-bic yards of recyclable waste from landfill.

• Implementation of a recycling pro-gram, which converts the self-adhesive la-bel backings and corrugate cores to mate-rial used for outdoor decking, and divertedover 12,000 kgs of waste from landfill.

• Implementation of a Daylight Clean-ing Program which, of course, utilizesAHP-based EcoLogo certified products.

When asked why a chemical manufacturewould want to undertake such a challenge,Pilon said that “it’s the right thing to do.”

“I challenged the team to achieve LEEDcertification and through the process wecreated a company that has completelychanged its culture and embraced the chal-lenge of being the greenest of the greenwith such a passion that we achievedLEED Silver status,” he said.

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BETCO CORPORATION® ANNOUNCES PARTNERSHIP WITH SOBEYS INC.NEW ACCOUNT MANAGERFOR BRITISH COLUMBIABetco Corporation® is pleased to an-

nounce Sobeys Inc., one of Canada’s larg-est grocery retailers, has partnered withBetco to adopt a cutting-edge smartphonetechnology called Quick Request. The tech-nology is used to better manage the clean-liness and appearance of Sobeys stores.

Quick Request is a software service thatallows customers to use their ownsmartphones to report problems, requestservices and provide feedback. The system

SEVEN WAYS TO MAKE THIS A GREEN SUMMER

Vileda Professional, a globalmanufacturer of innovative profes-sional cleaning tools, is pleased toannounce the addition of RobertWeys to the Canadian sales organi-zation as account manager – BritishColumbia as of Apr. 1, 2013.

Weys will work closely withVileda’s respective network of long-term supportive customers and end-user partners to provide cleaningsolutions utilizing the company’swide range of innovative products.Weys will be responsible for provid-ing top in class, value-added, hygi-enic solutions to the B.C. jansanmarketplace.

The company also plans on us-ing Weys’ years of entrepreneurialand sales experience, as well as hisprofound knowledge, dedication,service and customer committed at-titude to enhance the customer ex-perience over-all.

Weys’ previous roles consist ofsales management, business own-ership and key account manager. Theskills and knowledge learned in thesepositions will be instrumental in hisfuture success with Vileda Profes-sional.

“We are excited and confidentthat Robert will bring and offer greatvalue, high energy and profession-alism to both our organization andto the sanitation market in his newrole,” said Michael Della Camera,national sales manager – Canada.“Welcome to the winning team,Robert.”

allows companies like Sobeys Inc. to con-duct quick inspections of the store fromany smartphone. Quick Request records allinteractions automatically and notifies anyissues to the appropriate staff memberimmediately.

Together, Sobeys Inc. and Betco are de-ploying Quick Request in 274 storesthroughout Canada. Future plans call forimplementation into all 1200+ Sobeysstores.

You don’t have to live on carrots or sellyour car this summer to help the environ-ment.

According to Jennifer Meek, director ofMarketing for Enviro-Solutions, a Greencleaning chemical manufacturer, there areseven easy ways, at home and in the office,to make this summer Greener and moresustainable.

(1) Clean the closet. Stored chemicalscan contribute to indoor and outdoor pol-lution. Dispose of any chemicals not usedfor more than six months and make thisan opportunity to switch to Green certi-fied cleaning chemicals.

(2) Ditch the junk. Junk mail is an-noying and it kills trees. Organizations such

as greendimes.com or 41pounds.org canremove you and your office from junk mailmailing lists. According to the Environ-mental Protection Agency (EPA), 44 percent of junk mail is discarded without be-ing opened, equalling four million tonsof wasted paper per year.

(3) Recycle electronics. Old electron-ics typically end up in landfills. Several ma-jor computer manufacturers offer recyclingoptions or donate your electronics. TheNational Cristina Foundation will help youdonate your PC or MAC to a non-profitorganization.

(4) Eat only veggies once per week.Meat production is energy-inefficient, de-


It is not uncommon for messy acci-dents resulting in blood on surfaces tooccur in schools, offices, industrial andother locations.

Very often, cleaning professionals areasked to hygienically clean up after suchincidents.

While these accidents rarely reach thelevel of “crime scene” cleaning, many ofthe same steps and precautions taken whenperforming crime scene clean-up apply tothese unfortunateincidents as well.

To effectively clean these areas, and pro-tect the health and safety of the cleaningworker, Kaivac, developers of the No-Touch Cleaning® and OmniFlex™ Crosso-ver cleaning systems, offers the followingtips and suggestions:

TIPS ON CLEANING UP OFFICE ACCIDENTS• Blood and tissue at the accident site

must be treated as biohazards. Non-po-rous personal protective gear must be wornand disposed of once the area has beencleaned.

• Biohazard waste must be placed in55-gallon, heavy-duty liners, sealed and dis-posed of at a medical waste incinerator; itcannot be disposed of like regular trash.

• If the accident occurred on a carpetedarea, and blood and bodily fluids are notice-able, cleaning professionals should assumemore has soaked through the carpet to thesubfloor underneath; in most cases, the car-pet should be removed and the subfloorcleaned with a hospital-grade disinfectant.

• Hospital-grade disinfectants shouldContinued On Page 38



PG. 37M2 AD

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The New 32 Quart M2 Bucketand Wringer Combo sets a new standard in cleaning.• It’s many features include a higher

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information HotlineAlte-Rego CorporationPage 7Tel: (416) 740-3397Fax: (416) 741-9991www.alte-rego.com

Buckeye International Inc.Page 7Tel: (314) 291-1900Fax: (314) 298-2850www.buckeyeinternational.com

ChemspecPage 10Tel: (800) 932-3030Tel#2: (36) 757-7776Web: www.chemspecworld.com

Clorox Commercial SolutionsPages 5 & 39Tel: (866) 789-4973E-mail: [email protected]: www.cloroxprofessional.com

Freudenberg Household ProductsPages 2 & 3Tel: (905) 669-9949Fax: (905) 669-5750Web: www.marinomop.com

G.T. French Paper Ltd.Page 12Tel: (905) 574-0275Fax: (905) 574-7388Web: www.gtfrenchpaper.com

Jan-Mar Sales Ltd.Pages 20& 21Tel: (416) 255-8535Fax: (416) 255-0820Web: www.jan-mar.com

Johnny Vac - Div. ofDistributions J. Beaulac Inc.Page 16Tel: 1 (800) 361-2043Fax: (514) 354-7137Web: www.johnnyvac.com

M2 Professional ProductsPage 37Tel: (905) 738-2007E-mail: [email protected]

NaceCare SolutionsPage 40Tel: (905) 795-0122Fax: (905) 795-0038Web: www.nacecare.com

ProTeam Inc.Page 9Tel: (800) 541-1456Fax: (208) 377-3014Web: www.pro-team.com

VPR Impex Inc.Page 25Tel: (514) 685-8770Fax: (514) 685-6275Web: www.polti.ca

SCA Tissue GroupPage 13Tel: (705) 715-6165Web: www.scatissue.com

manding significant natural resources toprepare, package and market. Consider eat-ing only veggies once per week or more.This may also lead to weight loss.

(5) Change the lights. While commer-cial facilities have rushed to change to moreenergy efficient light bulbs, consumershave moved slower. Start replacing all in-candescent bulbs with compactfluorescents. Also, put all electronics on apower strip so they can all be completelyturned off when not in use.

(6) Drink tap water. North Americanshave some of the best tap water in theworld. Most bottled water puts a demandon natural resources to package and ship,and once empty, most bottles still end upin landfills.

(7) There are dating services ca-tering to environmentally-focusedsingles. Examples include Vegan Pas-sions, Planet Earth Singles and GreenSingles. After all, two can be Greenerthan one.

SEVEN WAYS TO MAKE THIS A GREEN SUMMER Continued From Page 36

also be used to wipe clean all nearby sur-faces that are splattered, including counters,desks, ceilings, walls, light fixtures, equip-ment such as computers, phones, etc.

• No-touch (spray-and-vac) cleaningsystems are often recommended to cleanfloors and other surfaces, eliminating con-tact with contaminated surfaces. (Note: thewastewater must be treated as a biohaz-ard).

• If odors persist, it may be becausebodily fluids have gotten into air ducts andhard-to-reach areas; industrial foggers thatrelease cleaning agents into the air can of-ten eradicate these odors.

“Cleaning workers should also put pa-rameters on this type of cleaning,” saidMatt Morrison, communications managerat Kaivac. “If the accident is serious andvery messy, a crime scene cleaning profes-sional may be necessary to clean up the ac-cident.”


TIPS ON CLEANING UPOFFICE ACCIDENTS

the T-1275 was the best deep-cycle battery onthe market today. Our findings showed thatTrojan batteries would provide the best runtimeand overall performance our customers expectfrom Pacific Floorcare products.”

Trojan’s T-1275 12-volt batteries are engi-neered with Trojan’s advanced battery tech-nologies to provide the power and longevity tomaximize floor machine performance, reducedowntime and extend battery life. The deep-cycle flooded battery features T2TechnologyT,which is engineered for sustained capacity andtotal overall ampere-hours, resulting in moreoperating power.

“In addition, Pacific Floorcare understands

that maintenance and replacement costs aretop of mind with our customers, which is whywe’ve paired the Trojan batteries with the com-pany’s HydroLink single-point watering sys-tem,” said Strait. “We want to make mainte-nance simple, safe and foolproof for our cus-tomers, and HydroLink enables PacificFloorcare to achieve that goal.”

Trojan Battery’s HydroLink single-pointwatering system simplifies maintenance of thebatteries that power the S-20 S, 20-inch autoscrubber. The T-1275 is a flooded batterywhich requires periodic watering to ensure theoverall health and performance of the battery.Trojan’s HydroLink makes battery watering easy

and can fill a set of batteries in less than 30seconds. HydroLink features an independentwater level indicator that accurately displayswhether a battery needs watering, and auto-matic valve shut-off to control the electrolytelevel within each cell.

The watering system also includes dualflame arrestors, important safety features notstandard on many other watering systems,which prevent internal sparks from passingthrough the watering system to neighbouringcells and prevents external sparks from enter-ing Trojan batteries.

For more information, contact Trojan Bat-tery at www.trojanbattery.com.

neutralizing tablet; polarized plug for easy in-stallation; no hard-wiring required; antimicro-bial technology for improved sanitation andlonger service life; surface mounted handdryer meets ADA accessibility standards;and IP33 ingress protection against water.

VMax features antimicrobial technologythat is said to inhibit the growth of bacteria,mould and fungus, and extends the dryer’sservice life. It’s also fully automatic with a

generous hand drying cavity opening 25per cent wider than other competitive ver-tical hand dryers.

“VMax was designed with a wider dry-ing cavity opening so users can comfort-ably dry their hands without fear of touch-ing surfaces,” Storto said.

For more information, visit WorldDryer Corporation’s web site atwww.worlddryer.com.

TROJAN DEEP-CYCLE BATTERIES AND HYDROLINK WATERING SYSTEM Continued From Page 32

WORLD DRYER GOES “HANDS-IN” WITH INTRODUCTIONOF VMAX™ VERTICAL HAND DRYER Continued From Page 33

http://www.alte-rego.com

http://www.buckeyeinternational.com

http://www.chemspecworld.com


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http://www.marinomop.com

http://www.gtfrenchpaper.com

http://www.jan-mar.com

http://www.johnnyvac.com


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Lightest battery backpack in the industry at 16 lbs. Ideal for daytime cleaning systems Long-lasting battery performance with 45 minutes of run time Interchangeable lithium ion battery pack Quiet for less disruption at 45 dB(A) Easy-to-read battery status light HEPA filtration of 99.97 at 0.3 microns Patented rib system prevents loss of suction Increases labor productivity by 20% or more

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