sancentre solutions company profile

8/6/2019 Sancentre Solutions Company Profile

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IT Services, IT Infrastructure Management - onsite/offshoreRemote Management, IT Datacenter solutions, Virtualization and

Consolidation of IT Infrastructure,

Outsourcing, Project management, Testing, QA, Annual

Maintenance (AMC) for small and medium sized companies,

Manpower consultants, Contractual staffing, Recruitment

solutions.

Corporate training (Virtualization, Storage SAN/NAS, iSCSI, FC,

Linux, and windows), and

Employee Background verification services



About us:

We are based in Bangalore and having strong networks to provide services in the wide

range of IT enabled services Sancentre mature project management methodology,

proven offshore delivery model and customer-centric business philosophy help

enterprises guaranteed project success irrespective of size, industry vertical and

technology domain

We invest our time to understand customer's business requirements and tailor

solutions that deliver tangible business value to the enterprise.

Our success comes from the commitment of a qualified, focused and responsive team

of professionals at Sancentre willing to go that extra mile to ensure customer

satisfaction

Our engineers' backgrounds vary enormously. Some started their career at Sancentre

right after university; others came from different Technical Domain in other companies

or even other industries. What they all share is an enthusiasm for making the world a

better place through the intelligent application of information technology.



Our Strengths' are:

Our engineers are our assets, who are trained professionals with experience in ServerHardware, Desktops, Operating systems, applications, and storage devices, servers,networking devices, peripherals, security, Internet and web related technologies.

Our engineers are trained on a high degree of problem analytics, diagnostics andresolution

Our in-house Learning & Development team also ensures that our engineers aretrained on various accents, languages, customer interaction skills, cultures, andgeographical locations

Sancentre has always attentive in its professional growth, set-up and maintenance

with the multiple objectives of servicing our clients with the best service levelspossible and being ready to offer our services for our rapidly expanding clientele andwork force. The leading philosophy has been to define the standards in this industryrather than following them.



1.1 OUR QUALITY POLICY:

Striving to provide total commitment for customer satisfaction:By constantly listening to the customer.By providing on time, error free and fit for use products and services.Strive for Quality Excellence.

Practice processes, which are defined and measurable.Market Leadership.Provide a work environment and culture, which promotes initiative,innovation and teamwork.

1.2 WHY SANCENTRE SOLUTION:

Individual approach. Every client is given personal attention.

Consistent and Secure.High Quality Design with Timely Delivery.Work on concepts to bring out the best we can and make your productstand out.



AREAS OF EXPERTISE:

We have developed customized, enhanced, integrated and implemented projects andhave the capabilities to deliver end-to-end solutions in the following domains:

Database Application DevelopmentWeb Application Development

Also, we are one of the software consulting groups in various platforms like TestingTools,We hold a strong know-how and technical expertise across all platforms in IT.We have made contacts with few companies for training, placements, and technical

support.

Technologies and Operating Systems:Windows 2000, 2003, 2008, Linux, VMware,Windows Virtual server, SAP Applications

Citrix, Xen, etc..

Softwares and Databases:Java, C++, J2EE, .Net, SQL, Oracle,



Core Services:

�Infrastructure management.

� Application support Services.

�Data Center outsourcing.

�

Storage Solutions and testing projects.� Manpower consultancy,

�Staffing solutions,

�Contractual to Permanent,

�Outsourcing Offshore/Onsite.

�Business solutions, Reduce TCO and get more ROI.

�IT Services- Consolidation and Virtualization.�Corporate training (Windows, Linux , Storage, Product Testing and Virtualization.

�Outsourced projects handling.

�Computer AMC for small and medium sized organizations.



IT Infrastructure Management:

Infrastructure Management Service (IMS) is a time-tested and proven serviceoffering focused on reducing your operational costs and ensuring maximized

availability and performance of your IT services.

Sancentre plays a critical role in supporting and satisfying businessrequirements. In the current organization paradigm, it provides essential

services for the organization to support its business.

Beyond the need to manage IT technology is the need to establish and employbest practices processes to optimize IT services. This is the focus of our managed

IT services.

We render set of process that detail best practices based on standards (ITIL,ITSM) to enable and optimize IT services in order to satisfy business

requirements and manage the IT infrastructure both tactically and strategicallyby meeting the well defined AMC and SLA .

We provide Managed IT Services best in the industry and we providedependable and continuous service for our clients.We cover all the featuresnecessary for system & network administration, security, enterprise system

management etc to best manage the IT services



Systems Integration Services:

Our services cover the entire range of data center requirement analysis and

design. Our systems integration capabilities address the complete life cycle of a

solution, from requirements analysis through solution development, installation,

rollout, acceptance testing, end user training and vendor management. Our

service areas include servers, system administration, storage area networks, loadbalancing solutions, high availability solutions, security framework and disaster

recovery planning.

Data center Management :

We offer the complete spectrum of data center management services that canhelp your organization capitalize on business opportunities and result in real

developments in profitability. These range from technical and change

management support to process optimization and disaster recover



Facilities Management staffing:

Providing manpower for Professional services for Technologyinfrastructure. If your inland operations have become expensive andtiresome and they tend to reduce your profit margins, you can considerour Facility Management Service to increase your profit margin and to

reduce all hassles.

We have world-class infrastructure to meet your specific needs. We willman the entire IT operation to provide you all facilities at a much lowercost. First, we will analyze your processes and provide professionalguidance to help you identify your operations segments that can besmoothly transferred to cost-effective. You do not have to spend your time,money and energy in managing your infrastructure anymore. You will havefully equipped personnel onsite in 72 hours or less, depending on yourexact requirements.



N/W integration and monitoring services:We plan your network and implement accordingly, our assistance includingproject management, installation planning, product installation andcustomization. We improve your network availability through remotemonitoring, performance reporting and problem, change and configurationmanagement.

N/W Design, Administration and consolidation:Whether you are planning a Network for 5 or 2000 users, our Network Admins

and Design Specialists have the expertise to set up for the first time. Thisnetwork analysis includes choosing of variety of hardware and softwarerequired, Network type and topology to be implemented, network protocols toconfigure, cabling media, Network Operating Systems, and client software being

used for work productivity. Likewise, careful consideration of the networkconfiguration, wiring type, network protocols and Network Operating System is

necessary to ensure smooth operation. Also the network resources to beutilized need to be documented and mapped to the workplace. Finally, a plan

for network management, network security, system administration, networkbackups, as well as support, must be developed based on your companiesneeds. Sancentre will provide a working diagram of the proposed network

configuration in conjunction with the project proposal. These services optimizeyour network performance and proactively manage operational issues to

ensure smooth, uninterrupted running on a 24x7x365 basis.



Backup Management

We assist you to manage your server setup and backup system effectively,we will tune your servers performance at optimum levels.

Our server and backup management services ensure that serverparameters and operating systems are administered and tuned well.

Our services include:OS Admin: Solaris, HP UX, AIX, SCO UNIX and MicrosoftWindows.

Performance tuning and monitoring of servers using various tools.Storage administration and managementBackup management and restoration drill exercises

Configuration managementManagement of upgrades and patches

First level diagnosis of server problems and escalation of hardwareproblems to vendors

Our offerings span multiple environments, platforms, operating systems

and tools:Performance monitoring and tuning using tools like Unicenter TNG, HP

Open View, and Solstice Symons.Storage solutions from EMC, Clarion, SUN and HP

Complete range of HP, DELL, and Blade servers setup and integration withall relevant operating systems.

We setup backup solutions software from Legato, VERITAS, BMC, Solsticeand Symons etc



Database Management:

We have a proven track record with database management systems in

multiple systems and environments.

Our database services provide for secure, optimal management and

increased database productivity.

Our services range from database design and enhancement to installation /

upgrades, backup / restoration and performance and capacity management



Messaging System Administration:

Corporate Messaging Services:

We understand your current and future messaging needs, and formulate amessaging strategy and solution design to meet your business needs.

Sancentre mail integration services provides you with a complete planningand solution execution for messaging Domain.Migration and up gradation of legacy Microsoft messaging systems to

advanced messaging systems.We can integrate and provide interoperability with different email systems

like Lotus, Novel group wise etc...with minimal disruption of business.

Our other Messaging services in the following technologies:

Microsoft® Exchange with Microsoft® OutlookPOP-based messaging infrastructure

Lotus notes Domino



Corporate Messaging Systems Administration:

The complexity of administering the applications, it becomes critical toensure users are well connected. Sancentre messaging systemsmanagement services help you ensure smooth functioning of messagingsystems:

Setup and Administration of Microsoft Exchange 2003 and 2007 Serverswith Microsoft® Outlook

Active Directory,User Account Management ,Backups and transaction log management ,Monitoring mail queues,Managing Information stores and mail boxes ,Management of Internet Mail Systems ,

Implementation of mail policies,Microsoft® Exchange

Setup and Administration of Lotus Notes Domino server



Helpdesk and Desktop Management Services:

Sancentre offers a portfolio of unmatched Technical Support Services for the

consumer, retail and SOHO customers.

We enable our clients to leverage a 24X7 global delivery model.

Sancentres strong understanding of an array of technologies help deliver

superior service support which target specific Technical Support Solutions

and Technologies, from planning and design to implementation, operation

and optimization.Key support tools and enhanced knowledge base will provide your business

with the ability to avoid problems, minimize customer complaints, and

expedite problem resolution.

Sancentre offers multi-channel technical support services.

Sancentre helpdesk services can be tuned depending on the size of the

company and the array of technology being supported.The requirements for IT help desk support ranges from basic trouble

ticketing and first level support for medium-sized companies, to large

corporate help desk operations needing a complex mix of proactive and self-

service tools, remote control and diagnostics and strict service-level tracking

and reporting.



Desktop Management:

�Setting up Desktop computer, configuring with various organizational

applications,

�Standard office application management and support Technology refresh -upgrades ,

�Personal computer maintenance through single point of contact

�User support - Latest remote management tools used to resolve problemson the first call,

�IT help desk services - single point of contact for problems and serviceenhancements,

�Total cost of ownership - stable environment that maximizes technology,processes, and economies of scale to lower the costs,

�

Desktop standardization and imaging by using Norton Ghost and othervarious tools,

�Asset management - single point for acquiring, deploying, and managingcomputer and software assets using both remote discovery tools andphysical tracking,

�Customize software suites - office suite, e-mail, and internet browsers etc.



Our Help Desk services include:

�Set up offshore IT help desk services for IT infrastructure support andmanagement, which covers work stations, servers, operating systems, officeproductivity suites, email & browser support, network & connectivity issues,line of business & custom applications.

�Incident management for user queries, so each issue is logged and

monitored until resolved.

�Ticket management engine to move issues through a defined flow fromopen to closed, including monitoring that response time is within theguidelines of any existing service-level agreement (SLA).

�Build online knowledge base which is accessable to the enduser.

�Technology refresh Enhancements and upgrades.

�Implement leading help desk technologies such as remedy, help star,advanced help desk, track IT etc.



Help Desk Services Continued...

�Remote management using remote troubleshooting tools for effective firstcall resolution.

�Asset & configuration management Centralized way of managinghardware and software assets using both remote discovery and asset

tracking tools.

�Software distribution and license management

�Security management and virus control

�Performance management and reporting

�Change management Trend analysis and pro-active change planning

�The help desk services cover L1 to L3 and higher levels of support across awide range of products and technologies.



Data Security:

In today's advanced and demanding high end storage technologies, we provideyou with a comprehensive solution for your organization to ensure your data ison the much highly available and secure storage.

Storage resource management (SRM) policies and software tools can help youincrease the ROI from existing storage investments, control storage costs andusage, and effectively plan for future storage growth.

At Sancentre, we can help you design, implement and monitor an effectiveStorage Resource Management Policy. This ensures that storage devices suchas disks and file systems are kept available for business usage and to meetSLAs. It greatly reduces the effort and time you spent on managing storagefarms and backup jobs. The result is operational efficiency, higher utilization of storage/backup infrastructure and reduced TCO ( Total Cost of Operation).

We design and administer SAN , NAS and DASDesign storage and backup monitoring management onsite and offshore

We can support your Organization to Virtualizes the IT infrastructure byVMware consolidation and virtualization which gives you highest ROI

Secure your Infrastructure by providing a Disaster recovery strategy.



Employee Background Verification:

In the present rate of attrition, New hires are an expensive investment and

turnover is costly. Our standard recruiting practices will help you circumvent

the pitfalls of hiring.

Our Comprehensive candidates screening process include:

In-depth employment interviews to gain an understanding of each candidate's

skills and interests and their potential compatibility with your firm's IT needs.

Employment reference verification.

Education Confirmation.

Skills and aptitude testing.

We conducts comprehensive background screening of its entire technical staff,

ensuring that you always get quality personnel.

We make a good faith effort to identify potential conflicts-of-interest prior to

the placement of our personnel at our client firms.

All candidates assigned to your firm will be required to execute case-specific

confidentiality agreements.



Recruitment /Manpower:

Sancentre has been highly regarded for our expertise and innovation in the staffingindustry. Today, Sancentre is one of the most respected and technologicallyadvanced companies in India. As marketplaces turn increasingly global, so do thehuman resources challenges. It has been our mission to keep up with thesechallenges, define and solve specific staffing needs, whereby allowing companiesthe time and freedom to do what they do best: focus on their core business.

Permanent Recruitment

Temporary StaffingContract AdministrationOnsite EngineersDesktop EngineersFacilities management staffing

In addition, Sancentre solutions also provides Personality development, Groupdiscussion preparation, Mock interviews and Resume preparation benefits so thatour candidates can reach to their goals easily.

In addition, Sancentre Solutions also aiming to provide services in US and UK.



Comprehensive candidates screening process includes:In-depth employment interviews to gain an understanding of each candidate's skills and interests and their

potential compatibility with your firm's IT needs

Employment reference verification, Education Confirmation, Skills and aptitude testing

Sancentre conducts comprehensive background screening of staff, ensuring that you always get quality personnel.

We make a good faith effort to identify potential conflicts-of-interest prior to the placement of our personnel at

our client firms. All candidates assigned to your firm will be required to execute case-specific confidentiality

agreements.



Contact Details:

Sancentre IT Solutions Pvt Ltd.

#8, Byrasandra Main road, Jayanagar 1st BlockBangalore-5600 11

080-65465167, 22453524, 9141336161, 9611836161

www.sancentre.com ; [email protected]

sancentre solutions company profile

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