Justin P. Sanders (812) 589-2164 sanders.justin@gmail.com

Scan to open my LinkedIn Profile

Qualifications

Ivy Tech Community College graduate offering a strong academic background in IT combined with 8 years’ experience as Information Systems Technician in the US Navy

Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues; equally successful in both team and self-directed settings

Professional ExperienceTechnical Support Specialist IIOld National Bank03/2016 – Present

Anchor Bank Conversion – converted 42 bank branches in Wisconsin area by replacing desktop PC’s and printers Utilized LAN Desk to push software to PC’s, image PC’s, remotely control and troubleshoot PC’s Upgraded over 1000 PC’s from Microsoft Office 2013 to MS Office 2016 Closed 350+ desktop support tickets

Systems AnalystDeaconess VNA Plus05/2014 – 09/2015

Maintained Allscripts Homecare electronic medical record software including database backups, scheduling, testing, and implementing product upgrades, user creation, query/Ad-Hoc report writing

Managed two Verizon Business accounts with 70+ phone lines/Sierra Wireless AirCards On-call support

Computer Systems SpecialistDeaconess Home Services10/2012 – 05/2014

Allscripts Homecare – Configuration, Go-Live (February 2013), post support Managed Verizon Business account with 50+ lines/Sierra Wireless AirCards, 12 cell phones Provided technical support to end users for all hardware and software Awarded Employee of the Month

Information Systems TechnicianUS Navy09/1999 – 08/2007

Supervise and manage information system assets associated with Automated Information Systems (AIS) and Internet Protocol (IP) Local Area Networks (LAN)

Lead personnel and sections and manage the training of personnel on the installation, administration, management, maintenance, operation, integration, securing and troubleshooting of tactical AIS, intranets, and video teleconferencing (VTC) systems

Perform system integration and administration, develop policy recommendations, and create and implement Information Assurance/Computer Network Defense (IA/CND) programs to protect and defend information, computers, and networks from disruption, denial of service, degradation, or destruction

EducationIvy Tech Community CollegeComputer Information Technology / Computer Information Systems