sanitas presentation: development of outcome-driven feasible healthcare projects

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Presented by Organización Sanitas Internacional (OSI) to the Asian Development Bank (ADB) on 18 February 2016

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  • Organizacin Sanitas Internacional (OSI) Presentation to Asian Development Bank. February 18 2016

    Development of outcome-driven feasible healthcare projects

    About OSI 01

    Operational Highlights 02

    Financial Highlights 03

    OSI Business Model 04

    OSI Public Health Management Background

    05

    OSI Target Sectors 06

    OSI in South East Asia 07

    OSI and ADB

    08

    Disclaimer: The views expressed in this paper/presentation are the views of the author and do not necessarily reflect the views or policies of the Asian Development Bank (ADB), or its Board of Governors, or the governments they represent. ADB does not guarantee the accuracy of the data included in this paper and accepts no responsibility for any consequence of their use. Terminology used may not necessarily be consistent with ADB official terms.

  • OSI 01

    Organizacin Sanitas Internacional (OSI) is a group of companies specialized in managing, assuring and providing healthcare through its own network of hospitals, health centers and accredited suppliers. OSI also consists of educational institutions and societal-oriented companies that complement its ability to offer wide-ranging health services.

    Sanitas oversees the care of its members and patients by maintaining their health as well as identifying and managing risk and disease. We are leaders in comprehensive health services in the countries where we operate, and are widely recognized for our scientific, technical, ethical and human approach.

    Created in Spain over 50 years ago and moved to Latin

    America in 1980. Today, while growing in Latin and North

    America, we continue to move forward with ongoing

    development plans in Europe and Asia, where we work to

    fulfill our mission.

  • 2015 Development Colombia Venezuela Brazil Peru

    December 2015

    USA

    2016 2017 Expansion Plan

    East Europe

    Asia

    Mxico Guatemala

    1 Location 1 Location 1,888.7

    8.3

    9.0

    198

    5

    Members (thousands) Members (thousands) Members (thousands)

    Affiliated Doctors (thousands)

    Cities

    Employees (thousands)

    Cities Cities Cities

    Members (thousands)

    OSI Health delivery network OSI Health delivery

    network OSI Health delivery network

    Affiliated Doctors (thousands) Affiliated Doctors (thousands)

    Employees (thousands) Employees (thousands)

    Employees (thousands)

    Affiliated Doctors

    259.3

    55 570 28

    4.4 1.2

    8

    OSI Health delivery network

    51

    29

    3

    48

    28

    399.6 252.5

    2.7 1.0

    0.3

    Hospitals

    Primary Care Centers

    Dental Centers

    Ophthalmology Centers

    Laboratories

    Optical Centers

    Affiliated Healthcare

    Institutions:

    2,634

    Affiliated Healthcare

    Institutions:

    917

    Cities 3

    3 Primary Care Clinics

    Laboratories

    Pharmacies

    Ophthalmology Centers

    Dental Centers

    Primary Care Centers

    Hospitals

    Optical Centers

    Hospitals

    Primary Care Centers

    Laboratories

    Laboratories

    Primary Care Centers

    1

    4

    3

    1

    1

    2

    5

    1 2

    2

    2

    Affiliated Healthcare

    Institutions:

    4,047

    6

    Affiliated Healthcare

    Institutions:

    219

    Operational Highlights 02

  • Balance Sheet 2014 2013 2012 Income Statement 2014 2013 2012

    Total Assets 1,010 967 755 Revenue 1,901 1,671 1,509

    Equity 331 324 226 COGS (1,484) (1,323) (1,216)

    Gross Debt 155 166 143 Gross Income 417 348 293

    Net Debt 53 80 78 OPEX (430) (333) (299)

    Other Non-Operating 18.1 (5.0) 6.0

    Equity / Total Assets (%) 33% 34% 30% Net Income 5.3 8.9 (0.3)

    Net Debt / EBITDA ( x ) 0.6 1.3 1.8 EBITDA 86.3 62.2 42.3

    Financial Highlights 03

  • 04

    At Sanitas we have developed an inclusive health management model that responds to the local needs with:

    Comprehensive health care

    A health care network

    Local health teams and staff

    Risk-oriented health care approach

    Integrated health information systems

    Health outcome oriented

    Standardized protocols and guidelines

    Applied technology

    Continuous training done by experts from OSIs university

    Participative, because it empowers

    the informed individual or active

    patient to make decisions affecting

    his/her health.

    Personalized, because it takes into consideration the particular characteristics of the individual as a unique and unrepeatable human being.

    Preventive, because it designs actions aimed at maintaining health.

    Permanent is the fifth P included in the model. Health care should not be intermittent or conditioned; thus we rely on a continuous monitoring process.

    Predictive, identifies the

    potential occurrence of a disease and

    takes appropriate action to prevent or

    mitigate it.

    OSI Business model 1. The 5 Ps of Health Management

  • 04

    Sanitass business model consists on providing a patient-centered, comprehensive, high quality and cost effective health care delivery model through the establishment of a

    primary care center network that serves an assigned population

    Specialized Medical Center

    Basic Medical Center

    Outpatient services

    Primary Care oriented

    One-stop clinic

    80% of healthcare needs attended

    Resource planning and allocation based on our know-how in

    business performance metrics.

    Electronic medical records

    Referrals and counter-referrals from network

    20% of healthcare needs attended

    Integrated medical data with the network

    General Hospital

    OSI Business model 2. Distributed Network

  • OSI Business Model 3. Role of Medical Centers in the healthcare network

    04

    HIGH QUALITY: Supported by Lab,

    imaging and specialized diagnosis

    ACCESIBILITY health teams, facilities location, comfort and appointments management

    EFFICIENCY AND COST CONTROL

    COMPREHENSIVE continuous and coordinated

    attention among the different complexity levels,

    PATIENTS SATISFACTION

  • Health facilities that bring a one stop

    clinic solution, by delivering

    outpatient health services in an

    integrated, coordinated, timely and

    efficient way, altogether aiming at the

    patients health value and operational

    efficiency.

    ONE STOP CLINIC

    OSI Business Model 4. Sanitas Health Centers 04

  • Reduce the number of low-complexity emergency consultations at hospital centers

    Enable access to health services

    Integrate care in order to optimize the use of

    high-complexity resources

    Develop healthcare programs for patients with chronic diseases

    Solve the most frequent health problems

    OSI Business Model 6. Sanitass Health Centers objectives 04

  • 04

    Efficiency - HIGH quality / LOW Cost.

    Keeping our patient healthy and, preventing complications.

    Promotes the systems efficiency.

    Resoluteness Handles al least 80% of health needs.

    Health maintenances, prevention and risk management, episodic events care, chronic illness management.

    Adopts protocols and guidelines for prevailing diseases.

    Coordination of the different levels of the health care system: reference and counter reference.

    Standardized and repeatable model.

    OSI Business Model 7. Characteristics

  • 04

    Use of expensive resources Curative Medicine Specialist /physicians Unintegrated medical records Disease Focus Emergencies mostly treated at hospitals.

    Cost efficient Preventive medicine. Multidisciplinary health team. Integrated medical records in a network Patient Focus Emergencies treated at the appropriate level

    Traditional model Sanitass model

    OSI Business Model 8. A comparison vs Traditional model

  • 04

    Specialized Clinic Hospital I - II

    Hospital III IV

    Medical Centers

    Level III 5% - 10% of the demand. High cost.

    Level II 10% - 20% of the demand.

    Level I 80% health demand of the demand.

    OSI Business Model 9. How we handle health care complexity level

  • Risk Based Model

    04 OSI Business Model 10. Base on Risk Management

  • Integrated Medical Centers

    Network

    Health Insurance, Accessibility

    Broad Customer Approach

    Adaptive Health Plans

    Ample Service

    Panel

    Primary Care

    Specialty Care

    Vaccinations

    Imaging & diagnostic

    Laboratory

    Walk-in urgent care

    Prescriptions Wellness Programs

    Dental Programs

    Premium Products

    Group Insurance

    Individual Insurance

    Family Insurance

    Other Specific Products

    Public Plan Management

    Basic Health Insurance

    Health Management

    Drivers

    Key Success

    Factors

    Alignment of goals between insurer and provider

    Interdisciplinary Medical Team and competencies

    Complexity and chronic disease management

    Healthcare promotion and prevention activities

    Risk Screening and Management

    Disease Management

    Health Maintenance

    Community

    Members

    OSI Business Model 11. Summary of Business and Value Model 04 A vertically integrated approach Integrated Insurance / Healthcare Services Health Value management Multiple complexity approach, focus on primary care Adaptability to multiple health systems (public, private, mixed).

  • In 1993, the sanctioning of Law 100 promoted healthcare under the following values:

    Efficiency: best use of financial and social resources

    Universality: protection for all.

    Solidarity: mutual-help.

    Fullness: sufficient coverage.

    Unity: common goal.

    Participation: community involvement.

    Providers

    Insurers

    Government SGSSS

    Public Health Market Structure

    FOSYGA

    EPS Private +80%

    EPS Gov.

    Contributions

    Capitations

    Network Private

    Network Integrated EPS Network

    Network Gov.

    Third Party Network

    Budget

    Contributions

    Subsidized

    OSI Public Health Management Background 1. The Colombian Experience (1) 05

  • Providers

    Insurers

    Government

    + 1.5 million POS members

    insured

    51 dedicated Primary Care centers for POS members

    Clnica Universitaria Colombia

    Primary Care Network

    Public Health Market Structure

    Sanitas provides insurance, health

    management and provides services to

    Mandatory Health Plan (POS) members

    through EPS Sanitas and Clnica

    Universitaria Colsanitas respectively.

    OSI Public Health Management Background 1. The Colombian Experience (2) 05

    498 hospital beds for POS members

  • High blood pressure

    International studies establish a coverage of 60 70 % and a control level of 70 80 %. Notes:

    In-program patients: Patients diagnosed with HBP that have had their blood pressure controlled over the last 6 months.

    Diagnosed patients: Patients currently diagnosed with HBP.

    Controlled patients: Patients with SBP

  • Diabetes Mellitus

    International studies establish a optimal coverage between 60 70 % and a optimal control level of 40 50 %.

    Notes:

    In-program patients: Patients diagnosed with Diabetes and control consultations over the last 6 months.

    Diagnosed patients: Patients currently diagnosed with Diabetes.

    Controlled patients: POS-only high-risk final users controlled (stage 5 with HB1C

  • 126 114

    54 64

    10

    INDONESIA PHILIPINES VIETNAM COLOMBIA OSI COLOMBIA

    Maternal Mortality Rate (per 100,000 live births)

    23 22

    17

    14 12

    INDONESIA PHILIPINES VIETNAM COLOMBIA OSI COLOMBIA

    Infant Mortality Rate (per 1000 live births)

    5.400 infants are dying every year in SEA 3.000 mothers die every year giving birth

    Most of them are preventable

    OSI Public Health Management Background 2. Challenging Health Indicators (Maternal and children mortality) 05

    Source: World Bank 2015 and OSI

  • OSI Public Health Management Background 2. Challenging Health Indicators (Performance Indicators) 05

    0

    1

    2

    3

    4

    5

    6

    04/1

    3

    07/1

    3

    10/1

    3

    01/1

    4

    04/1

    4

    07/1

    4

    10/1

    4

    01/1

    5

    04/1

    5

    07/1

    5

    Waiting Times (General Consultations) days

    Oportunidad Mximo

    Performance Indicators

  • Sanitas as an ideal partner in the public health sector

    Relevant background in Public Health Management.

    Vertically integrated to seek efficiency and improve patients health and user experience

    Capacity to work with proprietary country-wide healthcare network and third party providers

    Capacity to manage proprietary broader health products and public coverages

    Strategically focused on providing access to healthcare in high-volume, low-income, high-footprint countries with Basic Health Coverage health plans.

    Multi-country experiences to gain better understanding of local needs and best practices.

    Health indicator oriented.

    Sustainable long term growth model, paced with the populations health goals.

    Capacity to collaborate in health regulation and coverage system definitions and improvement with governments, based on Colombian experience.

    OSI Public Health Management Background 3. Summary 05

  • We focus on partnering and involving both public and private sectors, generating developmental opportunities with cross-participation

    Public

    Sector

    Private

    Sector

    ADB

    Healthcare network operators aiming at efficiently balancing healthcare services and facilitating access to their network with an appropriate health plan.

    Health Insurance Companies willing to reduce medical cost and access to broader insured base with a lower income product or public insurance compatible

    Multilateral Institutions: as entities acting as financial sponsors and stewardess of the implementation a viable country-scale inclusive healthcare solution, not as mere financiers of health infrastructure.

    Central, regional or local governments, public health and social security agencies willing to resolve the populations health needs, efficiently manage budget / health expenditure and transfer financial and economic risks to private sector while accomplishing the health mandate

    OSI Target sectors 06

  • Development of Primary Care Network with local partners.

    Involvement in improvement and management of regional government facilities.

    Indonesia

    Philippines

    Vietnam

    Developments Goals and outcomes

    Acquisition and capitalization of an existing medical center as an expansion platform

    Negotiations to take on operation of a provincial network of hospitals and cross-municipal healthcare facilities through a PPP scheme.

    Development of a no-balance billing oriented maternity clinic network.

    Increase service delivery efficiency and overall network outcome

    Improve network health outcome through 5P model implementation

    MDG as a central element

    Development to paediatric services and family primary care

    Provide quality services under BPJS rate schemes

    Increase management efficiency and accountability of financial and health indicators

    Increase low participation of private sector in healthcare industry and implement primary care priority

    OSI in South East Asia Current Relevant Developments 07

  • We acknowledge ADB is willing to grow its healthcare lending portfolio while increasing the

    externalities with a stronger involvement in the value chain, leading to Projects

    Comprehensive integrated

    Viable and efficient

    Health outcome-driven

    with a broad scope (involving health access and services) and broad geographical footprint

    defined, structured and managed professionally with positive economic and financial results.

    with clear and measurable health indicators

    focused on the least privileged and with the involvement of the main stakeholders

    in which ADB has a creating and steering role and is identified together with other sponsors

    OSI and ADB Our understanding of ADBs Health Strategies and Goals 08

    Inclusive Healthcare

    Beyond Financing: ADB added value and Brand recognition

  • Joint objective and efforts lead to successful development

    Project Debt Funding (infrastructure and equipment)

    Guidance

    Branding

    Institutional Support

    Opportunity generation, project definition and development

    Primary care product definition and commercialization

    Efficient healthcare network operation

    Join tablework:

    o Project feasibility

    evaluation

    o Due Diligence

    o Internal Approvals

    PPP definition

    Equity funding

    Project steering

    Asia Development Bank

    Sanitas

    OSI and ADB Collaboration Proposal 08

  • Example Collaboration Structures for Public Health Sector

    Public Ownership with ADB Funding

    Government PPP Vehicle

    ADB

    New Medical

    Center

    Network

    Insured

    Members

    Existing

    Network

    Capitation

    or other

    Transfer

    Sanitas Management

    Funding

    Coverage

    Steering & Stewardship

    Improvement

    Appropriations

    Ad-hoc Public Private Partnerships Existing framework enabled private

    sector participation in public health

    New regulatory enabling framework

    OSI and ADB Collaboration Proposal 08

  • Example Collaboration Structures for Public Health Sector

    Private Ownership with ADB Sanitas Co-Funding

    Government Sanitas

    ADB

    New Medical

    Center

    Network

    Insured

    Members

    Existing

    Network

    Co-Funding

    Coverage

    Capitation or other

    Management

    Improvement

    Appropriations

    Ad-hoc Public Private Partnerships Existing framework enabled private

    sector participation in public health

    New regulatory enabling framework

    OSI and ADB Collaboration Proposal 08

  • Contact Jaime Escallon Vice President Sales International Division +57 315 344 9857 [email protected] Pablo Ochoa de Zabalegui Country Director Philippines +63 917 323 62 89 [email protected]

  • Annexes

    A1 Relevant Sanitas Medical

    Centers

    18.02.16 Health centers 30

  • Hospitals

    Clnica Reina Sofa (Bogot - Colombia) Clnica Universitaria Colombia (Bogot - Colombia)

    Unit # Beds

    Pediatrics 24

    Adults 91

    Labor & Recovery 6

    Maternity 5

    Maternity 11

    Intensive 4

    Basic 8

    Minimum 3

    Neonatal NICU 15

    Intermediate Care 3

    Intensive Care 6

    Cardiovascular ICU 0

    ICU 9

    Pediatric NICU 0

    Total Beds 150

    ORs Surgery Rooms 8

    Unit # Beds

    Pediatrics 44

    Adults 198

    Labor & Recovery 12

    Maternity 0

    Maternity 12

    Intensive 6

    Basic 13

    Minimum 6

    Neonatal NICU 25

    Intermediate Care 6

    Intensive Care 13

    Cardiovascular ICU 15

    ICU 34

    Pediatric NICU 6

    Total Beds 319

    ORs Surgery Rooms 10

    January 21, 2016 CONFIDENTIAL 31

    Relevant Sanitas Medical Centers A2

  • Clnica Iberoamrica (Barraquilla - Colombia)

    Unit # Beds

    Pediatrics 8

    Adults 62

    Labor & Recovery 5

    Maternity 0

    Maternity 5

    Intensive 7

    Basic 4

    Minimum 3

    Neonatal NICU 14

    Intermediate Care 0

    Intensive Care 8

    Cardiovascular ICU 2

    ICU 10

    Pediatric NICU 0

    Total Beds 99

    ORs Surgery Rooms 7

    Clnica Sebastin Belalczar (Cali - Colombia)

    Unit # Beds

    Pediatrics 14

    Adults 43

    Labor & Recovery 0

    Maternity 0

    Maternity 0

    Intensive 4

    Basic 4

    Minimum 0

    Neonatal NICU 8

    Intermediate Care 0

    Intensive Care 5

    Cardiovascular ICU 0

    ICU 5

    Pediatric NICU 0

    Total Beds 70

    ORs Surgery Rooms 6

    January 21, 2016 CONFIDENTIAL 32

    Hospitals

    Relevant Sanitas Medical Centers A2

  • Clnica Santa Paula

    (Caracas - Venezuela)

    Clinisanitas Bucaramanga

    (Colombia)

    Clinisanitas Doral

    (Florida - USA)

    Clinisanitas #96

    (Bogot - Colombia)

    EPS Sanitas UAP

    (Bogot - Colombia)

    Clinisanitas Colina Campestre

    (Colombia)

    January 21, 2016 CONFIDENTIAL 33

    Other hospitals and ambulatory centers

    Relevant Sanitas Medical Centers A2