sanscreen customer preso 18 jun09

Tag line, tag line

SANscreen®

Driving out Costs by Extending Data Center Efficiencies to Storage

June 2009

© 2008 NetApp. All rights reserved. 2

Agenda

The goal

The need for efficiencies is now

Customers extracting value from SANscreen® today

The usual management tools are not good enough

Quantifying value

© 2009 NetApp. All rights reserved.


The Goal: Let Us Show the Value You Can Extract from SANscreen®

Prove hard dollar savings based on real data

Prove operational and service quality savings

Prove technology does what we say it does

3

Via a demonstration and a 2-3 week POC


The Need to Drive More Efficiencies into the Storage Domain Is Now

You are over spending due to the lack of: – Visibility– Proactive capacity management– Predictable SLA delivery– Integration with other IT domains– Control

4

StorageServersApplications

Mail

SAP

ERP

Network

Network

Network


Symptoms: Typical Data Center Challenges

Visibility What do we have, where is it? Has it changed? How does infrastructure map to

applications?

Availability What is the impact of change? Do we have redundancy? Where are the risks?

Capacity Management and Utilization How much of what we bought

are we using? Who’s using and paying for it? Do we have to buy more?

Performance Where is the bottleneck? Where to optimize and tune? How do we tier applications?


Mail

SAP

ERP

Network

Network

Network


Visibility What do we have, where is it? Has it changed? How does infrastructure map to

applications?

Availability What is the impact of change? Do we have redundancy? Where are the risks?

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Capacity Management and Utilization How much of what we bought

are we using? Who’s using and paying for it? Do we have to buy more?

Performance Where is the bottleneck? Where to optimize and tune? How do we tier applications?


Mail

SAP

ERP

Network

Network

Network

6

Results: Higher Cost and Lower Efficiency

Lack of data and control Higher costs Lower quality of service

Over provisioning Unexpected shortages Increased CAPEX

Unexpected outages Uncontrolled downtime Missed SLAs

No root cause analysis Poor balancing Increased OPEX

© 2008 NetApp. All rights reserved.© 2009 NetApp. All rights reserved.

Customers Are Extracting Value Today

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Customers Are Extending Data Center Efficiencies to Storage

Initiatives How SANscreen® Enables and Supports Customers

Capacity Management

Visibility of what exists, what is being used, what is needed and when

Reclaim resources, create cost awareness, optimize tiers, purchase just in time

Wells Fargo Bank, Sony, Verizon, JPMC, Lowes, Wyeth, Citigroup, Nationwide Building Society, Vodafone, RBS

Consolidationand Migration

Visibility of what exists and what is being used and what can be consolidated

Pre-project, in-project, and post-project change logging and validation

McGraw Hill, AOL, RBS, JPMC, Target, Guardian Life , Cisco

Tiering Identify tiering candidates Validate tiering does not compromise performance

AOL, Deutsche Bank UK, United Health Group

Cost Awareness and Chargeback

Understand cost centers and create accountability Enable chargeback through historical and real-time

reports

CSC, Deutsche Bank, JPMC, Sony

Performance Mitigate risk through monitoring, impact analysis, and vulnerability detection

Understand impact of future change

Logica, Ergo Group, Boeing, Affinion Group, AOL

ITIL and CMDB Change and configuration logging, infrastructure mapped to applications

Integrated into broader IT systems and processes

Caterpillar, Ford, JPMC, CSC

Virtualization Cross-domain (server to storage) visibility reduces risk and speeds virtualization

Mitigates impact of “VM sprawl” and maximizes utilization for VM environments

Wells Fargo Bank, Cisco, JPMC, Sony

NetApp Confidential - Limited Use


Combination of Existing Tools Does Not Provide Expected Efficiencies and Cost Relief

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Class of Products Provide Some Value but Not Enough

10

Products “Class” Product Examples Pros and Cons

SRM products EMC® ControlCenter

HP® Storage Essentials

IBM® TPC Suite Symantec®

CommandCentral™

Generally provides device management and file system utilization information

Visibility challenges - SRM tools are rarely deployed across entire environment and does not provide real-time visibility

Deployments can take months or longer

Doesn’t answer the question around is an application receiving the right storage service

Device managers Cisco® Device Manager

Brocade® Fabric Manager

EMC Symmetrix Management Console

Provides in-depth, point-in-time information about performance within a specific device

Doesn’t correlate host, network, storage and application into a service view or a global view

Spreadsheets Error prone, not real time, relies on individual to update, not part of an automated, discipline process

Niche vendors Akorri® Balance Point

Aptare® Capacity Manager

Focuses on a specific storage management disciplines, not aligning storage as a service


Class of Products Provide Some Value but Not Enough

Products “Class” Product Examples Pros and Cons

SRM products EMC® ControlCenter

HP® Storage Essentials

IBM® TPC Suite Symantec®

CommandCentral™

Generally provides device management and file system utilization information

Visibility challenges - SRM tools are rarely deployed across entire environment and does not provide real-time visibility

Deployments can take months or longer

Doesn’t answer the question around is an application receiving the right storage service

Device managers Cisco® Device Manager

Brocade® Fabric Manager

EMC Symmetrix Management Console

Provides in-depth, point-in-time information about performance within a specific device

Doesn’t correlate host, network, storage and application into a service view or a global view

Spreadsheets Error prone, not real time, relies on individual to update, not part of an automated, discipline process

Niche vendors Akorri® Balance Point

Aptare® Capacity Manager

Focuses on a specific storage management disciplines, not aligning storage as a service

SANscreen® enables IT to align storage resources with application requirements by providing real-time, multi-vendor, multi-protocol service level views of the storage environment, resulting in lowered costs and increased data center efficiencies.


Did You Know? 90% of SANscreen® customers have some form of SRM product

deployed

Over 50% of SANscreen customers use ECC

Some of the largest ECC customers in the world are SANscreen customers

SANscreen provides business relevant decision support that device management tools cannot provide

SANscreen provides the critical information and helps IT automate the processes required for key data center initiatives

SANscreen extends all device management solutions

– Aggregates data from across the entire end-to-end storage environment (VMs, servers, switches, and storage)

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SANscreen

EMC® CLARiiON®

HDS® HP® EMCSymmetrix®

NetApp®

FAS6000

Servers

Switches


Quantifying Value

13


Let Us Show the Value You Can Extract from SANscreen®

Prove hard dollar savings based on real data

Prove operational and service quality savings

Prove technology does what we say it does

14

Via a demonstration and a 2-3 week POC


Highlights from POCs

Identify– TBs of potential orphan or

underutilized storage

– Tier misalignments

– Hosts with potential multi-path issues

– Hosts that are underutilized on the fabric

– SAN violations

– And more…

Installed in production environments in a matter of a few days—no host agents required

SANscreen®

EMC® CLARiiON®


NetApp®

FAS6000

Servers

Switches


POCs and SANscreen Value Large media conglomerate

– Needed to better analyze capacity consumption and to provide cost accounting for their chargeback model

– POC findings: $800K CapEx savings – including 70TB of

orphaned storage

Diversified financial services company – Needed to accurately forecast consumption

rates of multi-vendor environment

– SANscreen® solution Provided end-to-end monitoring of VMs to storage and capacity management

reports across multi-vendor storage estate

Leading global Web company– SANscreen solutions

Reduced a data center consolidation project time from a 5 month estimate, to 2 months actual

Inversed tiering strategy resulting in 25% tier 1 capacity and 75% tier 2 capacity

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SANscreen®

EMC® CLARiiON®


NetApp®

FAS6000

Servers

Switches


From a POC to a Business Justification and ROI < 12 months…Take the Next Step

CapEx: Hard dollar savings– Reclaim unused resources– Implement proper tiering – Purchase based on

service needs

OpEx: Operational efficiencies– Eliminate manual analysis and

updates – Performance analysis faster– Troubleshoot more efficiently

Service quality, risk avoidance – Reduce potential future outages– Proactively discover vulnerabilities

Summary CapEx OpExServiceQuality

CapacityManagement

$2,076,516 $135,000

Tiering $1,166,200

IT ServiceDelivery

$56,888

Performanceand Availability

$30,996 $857,413

Cost Allocation $17,938

Migrations andConsolidations

$326,000 $765,987

Audit and Compliance

$20,000

Server Virtualization

$123,000 $45,676

Annual Savings

$3,365,716 $632,498 $1,623,400

Tag line, tag line

18

Thank You


Backup Slides

19


SANscreen Basics

SANscreen® is agentless software that deploys within hours– Delivers value quickly, our competition are agent-based and can take

months (if not years) to deploy

Supports heterogeneous (multi-vendor, multi-protocol) SAN and NAS environments– Provides value across entire storage estate

Automatically correlates 1,000s of unrelated devices into application-relevant “service paths”– VPs and directors care about applications and service levels, not low-

level devices – SANscreen makes storage relevant to the business

Logs all changes and assesses impact of change against storage policies– Reduces risk and lowers cost across entire storage environment

Unified (all storage) view and reports for capacity, performance, utilization, change, troubleshooting, policy monitoring, and more…– Helps customers manage virtually all aspects of their storage business


SANscreen® Products – Visibility Is Key

Product Features

Service Insight

• Agentless, heterogeneous discovery, and reporting• Automated change and configuration management

Service Assurance

• Verify services delivered match services requested• Change modeling and impact assessment

VM Insight • VM to physical host to switch to storage configuration and performance• Cross domain visibility for VM team and storage team

Application Insight

• Performance data (switch and array)• Identify orphaned underutilized, and tiering candidates• Troubleshoot and configure for optimal performance

Capacity Manager

• Data empowering IT to know what to buy and when• Manage the provisioning workflow process

ServiceAssurance

Application Insight

Capacity Manager

VM Insight

Service Insight

Discovery ● Correlation ● Service Paths ● Simulation ● Analysis

sanscreen customer preso 18 jun09

Documents

data center efficiencies

real data

lower efficiency lack

quantifying value

value today7

impact of change

usual management tools

project change logging