sap accounts receivable customer master |
DESCRIPTION
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Accounts Receivable
FI: Accounts Receivable
SAP-ERP
Accounts Receivable Version 1.0
Unit 2: Customer Master
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Accounts Receivable
FI: Accounts Receivable
Course Agenda
Topic 1: Introduction
Topic 2: Customer Master
Topic 3: SAP Documents
Topic 4: Accounts Receivable Functions
Topic 5: Financial Transactions, EFT and Lockbox
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Master Data: General
Master Data is information that is shared across SAP
Master Data is created once and then reused throughout the system; changed as necessary
Master Data can be separated into views that only display related data
Material Master Data can only be changed through Enterprise Data Management Group (EDM)
Shared Customer Master Data, the General Data creation will start with Customer Information Group (CIG). All organization specific data will be maintained by site
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Customer Master Views The Customer Master is a data record containing all the
information necessary for carrying out business transactions with a customer
Shared Customer Master
General DataAddress/Contact
CompanyLevelInfo
Credit Info
Sales Information
ShippingInfo
Billing Info
ExportInfo
Business Partners
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Customer Master Views (XD03)• General Data• Company Code Data• Sales Area Data
Customer Master Data
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Customer Master DataStructure
The Customer Master is made up of three main areas of information :
General Data General Data
Company CodeData
Company CodeData
Sales Area Data
Sales Area Data
Contains: Customers Name and Address, Contact Names and Telephone Numbers
Contains: Sales District, Sales Office, Price Group, Delivery Priority, Delivery Plant, Shipping Conditions, Transportation Zones, Partial Delivery, Partner Functions, Inco Terms, and Terms of Payment
Contains: Accounting Clerk, Reconciliation Account, Dunning Procedure, Bank Information, Payment Methods, etc
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Address Tab contains:•Customers address
•Telephone numbers
Customer Master Views
Customer Master DataGeneral Data
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Customer Master DataSales data - Texts
Additional Data contains Master Data Text
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Customer MasterBusiness Partners An SAP Customer Master is made up of Business Partners
The SAP Business Partners describes Wyeth’s relationship with the customer; they are referred to as “partner functions”
Forwarding Agent
Places order, contractually responsible for order Pricing based on Sold to
Sold-to Party
Responsible for customer accountSales Representative
Location where the invoices are sentBill-to Party
Physical location that receives the goods
Ship-to Party
DEFINITIONSAP
Responsible for paying the billsPayer
Responsible for shipping
Responsible for getting notifications of the customer consignments/shipment
Notify Party
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Customer MasterBusiness Partners
Notify PartyNotify Party
Ship-toShip-toSold-toSold-to
PayerPayer
ForwardingAgent
ForwardingAgent
Sales RepSales Rep
Customer MasterCustomer MasterBill-toBill-to
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Customer MasterAccount Groups
A Customer Account Group categorizes customers by defining how that customer will perform
Following are examples of Export Customer Account Groups defined for Sales & Distribution:
Z031 – Local Customer Sold To Z032 – Local Customer Ship To Z033 – Local Customer Payer Z034 – Local Customer Bill To Z035 – Local Employee Sold To Z001 – Affiliate Sold-to Z002 – Affiliate Ship-to Z004 – Export Custom Sold-to Z005 – Export Customer Ship-to Z006 – Export Notify Party Z009 – International Trade Bill-to Z010 – International Trade Payer
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Customer MasterAccount Groups
Following are examples of Local Customer Account Groups defined for Sales & Distribution: Z031 Local Customer Sold To Z032 Local Customer Ship To Z033 Local Customer Payer Z034 Local Customer Bill To Z035 Local Employee Sold To
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Displaying Customer Change History
You may choose to display changes to determine:
Who made changes What changes were made When the changes were made
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You can choose to display changes in the “display” mode and the “change” mode
There is more than one way to display changes, including:
Displaying the changes within the
Customer Master Record
Using Transaction XD03
Displaying Customer Change History
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Displaying Customer Change History
Use transaction XD03, go to: Environment -> Account Changes ->All Fields
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Displaying Customer Change History
Drilldown within a result
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Double Click on a field within these results to see the details on who changed the data, what data was changed, when data was changed, etc.
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Unit Recap
You can search for a customer account number from within many SAP screens within the CustomerMaster (not the Sales Order) using transaction XD03
Master data is information that is shared across SAP
A Customer Master record contains three data areas:
General Data Company Code Data Sales Data
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Questions and Answers