SAP BO Business Intelligence Platform 4.0 Alerting Feature Walkthrough

Confidential

Carmelo Riso

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Alerting Feature Walkthrough: Lesson Objectives

After completing this lesson, you will be able to:

Describe the new SAP BO Business Intelligence (BI) platform alerting

framework

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1. Events and Alerts

2. Feature Walkthrough

3. User Interface Walkthrough

4. Configuration in CMC

AGENDA

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Events and Alerts – 4.0

What is the difference between Event and Alert?

Event X Event ReactionTrigger

1. Notify the end user (Alert) Email Portal

2. Schedule a document

3. SDK apps

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Alerting Framework Motivation and Objective

What is Alerting? Management by exception The proactive action of the system to raise the user’s attention when a condition that

the user may need to respond to occurs

Objective of the new Alerting Framework Flexible architecture with clean separation and plug-ability, End user centric alerting subscription mechanism Consistent experience to the end users

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Feature Walkthrough

1. Create alert and Subscribe

2. Alert trigger and Notification

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1. Alerting Feature Overview

2. Feature Walkthrough

3. User Interface Walkthrough

Alert Consumers

Alert Owners

4. Configuration in CMC

AGENDA

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Alert Consumers : Subscribe to an alert

1. Subscribe via Public Folder for BI document alerts

2. Select Alerts to subscribe

3. Select destination for alert notification

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Alert Consumer : Modify and Unsubscribe from Alert

Users can modify their alert subscription, with same UI as subscribing to an alert

Users can unsubscribe from all alerts in a document in Public Folders

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Alert Consumer : Subscribed Alerts

Allows to modify subscription and unsubscribe

Lists all alerts a user is currently subscribed to

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Alert Consumer : Search

Search for an alert within BI Launchpad

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Alert Consumer : View Alert Notification

Last 10 unread alert notifications on home page analytic

View alert notifications under My Alerts

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Alert Consumer : View Alert Notification – Details

View Alert Details, change state or delete the notification

Viewer alert notification is marked as read

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1. Alerting Feature Overview

2. Feature Walkthrough

3. User Interface Walkthrough

Alert Consumers

Alert Owners

4. Configuration in CMC

AGENDA

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Alert Owner

Power User familiar with alert creation tools

Has the following rights to pre-subscribe others:

1. View and Edit rights on the event object.

2. View and Subscribe on User object.

3. SAP Crystal Reports alert – View and Edit rights on the SAP Crystal Reports report.

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Alert Owners : Manage Subscribers

View all current subscribers and

pre-subscriber users or groups

Choose alerts and destinations for

the subscription

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Alert Owner : Manage Alert Settings

Override default alert settings

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1. Alerting Feature Overview

2. Feature Walkthrough

3. User Interface Walkthrough

Alert Consumers

Alert Owners

4. Configuration in CMC

AGENDA

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Configuration in CMC : Event Creation

Administrators can also pre-subscribe or unsubscribe users to alerts

In CMC>Alerting, administrators can create File, Custom, and Schedule Events

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Configuration in CMC : Alert Cleanup Settings

Cleanup older than N days

Clean 20% of alert messages

when limit is reached

In CMC Applications>Alerting Application you can configure alerts cleanup:

Cleanup thread in CMS runs:1. Once an hour2. When CMS is restarted 3. Messages will be deleted even if they have not been read.

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Configuration in CMC : Alerting Architecture

Thank You!