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1.

Test ScriptSAP HANA 1.0June 2015English

CUSTOMER

Semantic Intelligence for SAP HANA Big Data Intelligence rapid-deployment solutionID: EZ3

Table of Contents1 Purpose 41.1 System Access 4

2 Content Overview 52.1 My Home page 52.2 Configuration Setting Page 82.3 Dashboard 02.4 KPI Dashboard page 15

3 Testing Prerequisites 183.1 System Access and Roles 18

4 Sentiment Trend 20

5 Create a KPI Dashboard 23

6 Administration: SAP Data Services 266.1 Execute the Job to retrieve social media data 266.2 Schedule the Data Services jobs to retrieve Data 26

7 Administration: Configuration Settings297.1 Accessing Configuration 297.2 Maintaining News Feed 297.3 Maintaining Channels 307.4 Maintaining Content 30

7.4.1 Create new Content 307.4.2 Edit Content 317.4.3 Delete Content 32

7.5 Maintaining Groups 337.5.1 Create Group 337.5.2 Edit Group 337.5.3 Delete Group 34

7.6 Maintaining Terms 347.6.1 Create new Term 347.6.2 Delete Term 357.6.3 Add Term to Group 36

7.7 Maintaining Tasks 367.7.1 Create new Task 367.7.2 Edit Task 387.7.3 Delete Task 397.7.4 Change Status 39

7.8 Maintaining Languages 397.8.1 Edit Language 39

7.9 Maintaining Notification 407.9.1 Overview 407.9.1.1 Create new Notification 407.9.1.2 Delete Notification 407.9.2 User 417.9.2.1 Create new User or User group 417.9.2.2 Edit User or User group 427.9.2.3 Delete User or User group 427.9.2.4 Add User to User group 437.9.2.5 Remove User from User group 43

7.10 Maintaining Data Privacy 437.10.1 General 437.10.2 Blacklist 447.10.2.1 Exclude User 447.10.2.2 Remove User 447.10.3 Whitelist 447.10.3.1 Include User 457.10.3.2 Remove User 457.10.3.3 Activate / Deactivate User 45

7.11 Data Services 467.11.1 Maintaining Data Services credentials 46

Semantic Intelligence for SAP HANA Big Data Intelligence rapid-deployment solutionTypographic Conventions

CUSTOMER© 2015 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERVED. 2

Document History

Revision Change Date Description0 June 2015 Published version

Semantic Intelligence for SAP HANA Big Data Intelligence rapid-deployment solutionSentiment Trend


1 PurposeSemantic intelligence aims to determine the attitude of participants on social networks with respect to attitudes and opinions toward your brand, products, services, and so on. This document provides an overview of the preconfigured content along with examples of process steps.This document provides a detailed procedure for testing the scope item Semantic Intelligence for SAP HANA Big Data Intelligence rapid-deployment solution after solution activation, reflecting the predefined scope of the solution. Each process step, Dashboard, or item is covered in its own section, providing the system interactions (test steps) in a table view. Steps that are not in scope of the process but are needed for testing are so marked. Project-specific steps must be added.

1.1 System AccessAccess the system using the logon information and credentials supplied to you by your system administrator.



2 Content Overview The Semantic Intelligence use case for SAP HANA Big Data Intelligence rapid-deployment solution provides three views: a My Home page, a Dashboard page, and a key performance indicator (KPI) KPI Dashboard page.The following sections describe the provided views.

2.1 My Home page

Figure 1: My Home Page



My Home Structure

Figure Number Description Comments1 News window2 Dashboards3 Semantic Administrator area4 Information Tiles5 Tile for adding more tiles for My Home page6 Trash

For more information, see the following sections

OverviewThe My Home page is default landing page for Semantic Intelligence. The following describes the features displayed in Figure 1.1. News feed window. The News feed window provides an area to link feeds from different internal or external sites.2. Dashboards dropdown list. The dropdown list provides a list of the created Dashboards, by name, and a selection to Create Dashboard. When selecting

Create Dashboard, a dialog box opens for creating a new Dashboard view. Provide the following information to create a new Dashboard view in the dialog box:Field Entry Comments

Name Enter your <Dashboard name>Layout Select a layout design from the dropdown list:

1 (1 full screen area)2x1 (2 small areas, 1 large area)2x2x1(4 small areas, 1 large area)3x3x1(6 small areas, 1 large area)

Choose Create to complete your new Dashboard view.3. <User Name> dropdown list: The dropdown list provides options for the user:

1. About provides technical and support information for Semantic Intelligence.2. Logon Details provides user name, server, and language information3. Configuration: Selecting Configuration opens a new window allowing you to review or modify the different configuration points in Semantic

Intelligence. For more information about the Configuration window, see the following section.4. Log Out allows you to log out of Semantic Intelligence



4. Tiles in the initial view. The rapid-deployment solution provides predefined tiles in the initial view such as Total Amount of Sentiment, Mood, and Sentiment trend, along with blank tile used to delete or add other tiles. Choosing a predefined tile opens the associated dashboard page.

5. Blank Tile for adding Tiles to your view. The tile with a 'plus' icon is selected to add additional available tiles to group views. A search feature is available to look for tiles not displayed. The available tiles are displayed with 'plus' buttons below. Choosing the 'plus' button allows you to add the tile to a group or create a new group.

6. You can rearrange tile position on the page by selecting the tile and moving it to a new location. Tiles are removed by dragging them onto the Trash icon. The Trash icon only appears at the bottom right on the screen when you have selected a tile and begin to move that tile. Moving a tile to the Trash does NOT delete the tile, the action only eliminates the tile from page view.

NoteModifications to any page settings are controlled by each individual user for their unique page view.



2.2 Configuration Setting PageThe Configuration page provides a separate window to create, edit, activate, or modify the configuration areas.

Figure 2: Configuration Settings page



OverviewThe following describes the features of the Configuration window displayed in Figure 2.1. Search2. Configuration Points. A column of the available configuration points. Selecting one opens the information and settings window.

1. News Feed - Configure the settings for the News Feed window2. Channels - Lists the followed channels3. Content - Lists content areas4. Group - Lists group keywords5. Term - List of terms, create new terms and add to groups6. Task - Display active or inactive tasks and create, edit, or deactivate tasks7. Language - List of available languages 8. Notification - Settings for sending notifications to users or groups when a term, group, or content exceeds set parameters.9. Data Privacy - Configure to create whitelists (approved users for adding data from their sentiment entries) or blacklist (users to exclude from data

results). 10. Data Services - Provide data connection details including the service server and data repository information. Use the area to check the connection or

edit values.

NoteUser access level determines what areas of Configuration are displayed and which areas the user can modify.

3. Information icon: Select to display data for chosen configuration point. 4. Settings icon: Select to modify or add to the settings for the chosen configuration point.5. Action buttons: Depending upon the Configuration Point selected and whether you are in Information or Settings mode, a series of action buttons are

available that provide selections for the selected area. Examples of actions are: Refresh, Edit, Create, Delete, and so on.6. Selection column: The first column is for selecting rows to apply actions. The top allows you to select or deselect all rows. Individual rows can be selected

from this column. To select multiple rows, use Shift and Enter keys 7. Filtering by column: By selecting a column heading, a dropdown menu provides filtering options. You can sort the column by ascending or descending

order, or enter a keyword or alphabet letter into the Filter box.8. Data area: Available data is displayed for the configuration point selected.9. Page navigation: When the amount of data exceeds the number of rows on the page, additional pages are created and the navigation area is displayed.

Either select a page number or use the forward or reverse step buttons to display additional pages.



2.3 Dashboard Page

Figure 3: Dashboard Page



Dashboard Page Structure

Figure Number Description1 Home icon2 Search3 Buttons to filter by Date, Filter choices and Filtersetting 4 Data Privacy5 Settings 6 Total mentions with breakdown of positives and negatives7 Quadrant areas for charts 8 Filter icons to filter by dimension or order (ascending or descending), setup widget icon, and expand icon9 Semantic results are displayed10 Expand and Hide icons to display KPI Drawer11 KPI Drawer12 Page Navigation


OverviewThe Dashboard area provides charts, graphs, and other visualizations of the data. The default view has five areas with a sidebar that expands to reveal additional visualizations.1. Home icon: – Choose to return to My Home screen.2. Search – Enter words in the Search box for a fuzzy search process in mention text and category text, and all Dashboard areas and the result list is also

filtered correspondingly to the matched results A stream of mentions from your tracked channel3. Filters – Three filter buttons are provided to filter results:

1. Date button opens dialog box to modify the timespan. Enter a FROM: and TO date, and all Dashboard areas and result list are filtered to the selected time period.

2. Filter button opens dialog box to select from created filter settings3. Filtersetting button opens dialog box for creating new filters or deleting existing filters.

4. Data Privacy—Delete, exclude, or clear selection. You can choose Delete selection or Exclude selection to delete or exclude marked mentions from the Mention result list.

A mention can be marked as follows:Semantic Intelligence for SAP HANA Big Data Intelligence rapid-deployment solutionSentiment Trend


1. Select a mention from the Mention result list (#9 in Figure 4)

2. Mark the mention using the checkbox on the left side, beneath the profile picture. 5. Settings button opens dialog box to either change the name of your Dashboard or delete the Dashboard.6. Display of Total Mentions – Based on the data and filters you set, displays the total number of mentions and the percentages of positives and negatives7. Quadrant area for charts - each quadrant contains a chart that can be modified using the icons at the top right of each chart:

o The Pie Chart icon allows you to change the visualization to one of the following selections: Bar, Pie, Donut, Cloud o The Settings icon opens a Setup Widget wizard. You can rename the quadrant, change the display (as with the Pie Chart icon), change the Dimension

used and how many maximum and maximum centered entries are displayed. You can also change the color palette.o The Full Page icon allows you to expand the quadrant to full screen or collapse it back into the quadrant view.

8. Icons for filtering the Mention stream: The following icons are provided for filtering or viewing the Mention stream:o Time Entry Request icon: Switch to ordering the mention stream by dimensions or by score valueo Sort icon: Change order to sort from oldest or from newest mentions (ascending or descending)o Settings icon – Rename the chart and to select the dimension the previous icon filters to, set order sort, and maximum entries.o Full Page icon - Expand the Mentions panel to full page or return to original size

9. The Mention stream - The information included with the mentions are name, text of the mention, timestamp for the mention, Categories for the mention, and emoticon images display when the mention is positive, neutral, or negative. The following are provided for the Mentions stream:o Switch to ordering the mention stream by dimensions or by score valueo Change order to sort from oldest or from newest mentions (ascending or descending)o Settings – allow you rename the chart and to select the dimension the previous icon filters to, set order sort, and maximum entries.

10. Arrows icons - Arrows for expanding or collapsing the right navigational bar for additional visualizations. By choosing the arrow, a drawer like storage expands. This area contains a storage area for additional charts, allowing access to more information for your Dashboard.

11. This area contains additional charts, allowing access to more information for your dashboard. Drag and drop charts to free up space so you can define new charts without having to delete the old one. Inside the drawer, you can scroll through all the stored charts by choosing the arrow button. When the drawer button is selected again, the drawer view closes

CautionThe first dashboard provided for every user can NOT be deleted

12. Page navigation: When the amount of data exceeds the number of rows on the page, additional pages are created and the navigation area is displayed. Either select a page number or use the forward or reverse step buttons to display additional pages.

OptionsOn each chart, you can select (or deselect) one or multiple values. The entire dashboard is refreshed to displaying the selected values in all quadrants.Hover over a chart line to have number value.



Each user has the choice to rearrange the quadrants by selecting the area and moving it to the desired location. Any changes occur only at the user level and settings are individually saved for their preferences.

CautionThe FacetType (for example, 1dimensional Chart, 2dimensional Chart, or GeoMap) is defined when the chart is created. The FacetType cannot be changed, once the chart is created.

All of the individual quadrants include icons to facilitate changes. Choose the circular chart icon, to change the chart type (for example, to pie, bar, donut, or cloud). Choose the gear icon to change settings using a Setup Widget, including rename a chart or select a new attribute to be displayed in the chart. Some visualizations panels also include an icon for changing time periods for displayed.The chart can be deleted by choosing delete. When choosing the [+] sign on an empty chart container, a new chart can be defined and added.When a chart is in the Centered Position, more entries are displayed and the chart can be exported as a png-format file.

CautionOnly the result list has a scroll bar. Therefore, when a chart has too many entries or data points, the smaller size of each entry impacts readability.

DimensionsThe rapid-deployment solution provides the following dimensions for Dashboards.

Dimension Description

TA_LANGUAGE Text Analysis Language

LANGUAGENAME Language Name

SOCIALMEDIACHANNELDESC Channel full name

VOICEOFCUSTOMERAVERAGEOPINION Semantic Value

SOCIALUSERPROFILLINK Profile Link of Social user

KLOUTID User ID for Klout

KLOUTSCORE Userscore by Klout

GENDERCODE Gender estimate by Text Analysis

LOCATION GPS information



Dimension Description

COUNTRY Country information

SOCIALPOSTCREATIONDATETIME Full date of post creation

SOCIALPOSTCREATIONDATE Day of post creation

SOCIALPOSTCREATIONMONTH Month of post creation

SOCIALPOSTCREATIONYEAR Year of post creation

VOICEOFCUSTOMERTYPE Type of socialpost, for example, request, complaint, and so on.

SOCIALDATAUUID ID of the SocialUser

SOCIALPOST ID of the social postSOCIALPOSTSEARCHTERMTEXT Category or Term in the ConfigUISOCIALMEDIACHANNEL Short name of the ChannelSOCIALPOSTTEXT Text of the SocialpostSOCIALPOSTLINK Link to the SocialpostLONGITUDEMEASURE Longitude of the GPS-informationLATITUDEMEASURE Latitude of the GPS-informationCREATIONUSERNAME Username of the post creatorPARENT_ID_STR Parent ID for Twitter retweetsGROUP_NAME Name of the Term Group as defined in Config UISTATUS User VIP statusTA_TYPE Entity Extraction Type, for example, Weapon, Person, or Organization



2.4 KPI Dashboard page

Figure 4: KPI Dashboards



KPI Dashboard Page Structure

Figure Number Description1 Category2 Show in Dashboard3 Remove4 Selected Categories, Over All (default) plus any user selected categories, underline denotes which

Category's data is currently displaying in table5 Table column heading names6 Table of data based on selected Category, Totals displayed after last data row7 Dashboard Name – Term selected


OverviewThe KPI Dashboard page provides a table to display numeric values to selected Terms. There is no default term. No data displays until you have selected a term from the Category selection.The KPI Dashboard diagram:1. Category – List of available categories from the dropdown list. Select a Category to display data in the KPI Dashboard. Over All is default category.

Multiple categories display, in order selected, to the right of the buttons, see #4. 2. Show in Dashboard – Show in Dashboard button opens a Dashboard filtered with the Category selections you have made, see #4.3. Remove -- Button allowing you to remove additional categories that you have selected, see #44. Over All and additional selected categories - Over All is the default category that displays when the KPI Dashboard is opened. The names of the additional

categories you select display next to Over All. Each additional category has a box next to the name. When adding a check to the box, you can either Remove the category from the list, or use the category to filter results in the dashboard by selecting Show in Dashboard. Multiple categories can be removed or used as a filter with Show in Dashboard. The table displaying the data, #6, only displays one Category at a time. That Category displaying data has its name underlined. Choosing a different Category moves the underline and the data displayed.

5. Table columns for the KPI Dashboard, from left to right:o Navigational column – Use to select individual row or select all.o Category - Name of the Category selected with Totals after last row of category datao Channel

CautionChannel icons (for example from Twitter, and so on) only appear in this column when the icons are uploaded into the channel properties using the Configuration menu, for more information, see the SAP HANA Semantic Intelligence Configuration Guide (A97).Semantic Intelligence for SAP HANA Big Data Intelligence rapid-deployment solutionSentiment Trend


o Authorso Total mentionso Percent reacho Neutralo Positiveo Negativeo Passion

6. Table of data from selected category7. Name of the Category selected and displayed



3 Testing PrerequisitesThis section summarizes all prerequisites to conducting the test in terms of systems, users, and other test data and business conditions.

3.1 System Access and RolesThe test is conducted in the following systems:

System Details<System description> http://<hanaserver>:80<instance#>/sap/rds-bdi/semantic/index.html

<hanaserver> is the name of the SAP HANA server<instance#> is the number of the SAP HANA instance

<System description>

Example:

System Detailshybris Commerce Suite – B2B Web shop

http://vehybrisq016.dhcp.wdf.sap.corp:9001/yacceleratorstorefront/?site=electronics

hybris Management Console http://vehybrisq016.dhcp.wdf.sap.corp:9001/mccSAP ERP System ID: RT7

Client:925

Use the following standard test users or assign roles to testers, respectively:

Business Role Business Role Description Business Role ID Log On<ScopeItem_BusinessRole> <ScopeItem_BusinessRole_ID> Test user: <userid>

Password: <password>

Example:



Business Role Business Role Description Business Role ID Log OnWarehouse Clerk A warehouse clerk is responsible for

… SAP_AIO_WAREHOUSESPECIALIST-S Test user: WAREH_CLERK

Password: welcomeBuyer A buyer is a web-shop user that

selects and orders goods or services.

SAP_AIO_ PURCHASER-S Test user: BUYERPassword: welcome



4 Sentiment Trend

Test AdministrationCustomer project: Fill in the project-specific parts (highlighted).Test Case ID <X.XX> Tester Name Testing DateResponsibility <State Service Provider, Customer, or Joint Service

Provider and Customer>Duration <minutes> Minutes

Test Type Using Semantic IntelligenceTest System Your system

PurposeThe following steps provide an example of the process a business user would follow to understand current sentiment data.

ProcedureFollow the process steps while using your desktop.

Test Step #

Test Step Name Instruction User Entries:Field Name: Value

Expected Result Pass / Fail / Comment

1 Logon Access the Semantic Intelligence system with a Web browser

13. URL: URL http://<hanaserver>:80<instance#>/sap/rds-bdi/semantic/ index.html with the Web browser.


Access to landing page for credentials

2 Enter Credentials

Enter user name and password

The credentials granted to you for the SAP HANA database to access Semantic

The Start page is available to you. The page presents



Test Step #



Intelligence3 Choose Tile Choose the Sentiment

Trend tile on the Start page

Sentiment Trend Opens Overall Dashboard page

4 Visualize dashboard page

Once the Dashboard Page has been opened, a new window containing detailed information regarding mention trend are displayed.

Default charts are provided in the initial view of the Dashboard page.

Information about Sentiment trend is displayed in the following structure: Sentiment Sentiment Progress Category Channel Mention

5 Change chart type for Channel quadrant area

On the Channel quadrant, select pie chart button.

You can select a different data display. Select to display Channel information using Pie chart.

6 Filter information by Channel

Select Twitter channel slice from pie chart.

All quadrants refresh data based on selected channel.

Mention contains only information from selected channel.

7 Clear filters Select Filter button from the navigation bar and choose Clear.

All filters are deleted and all charts and the Mention panel display initial data.

Filters are removed and the data is refreshed.

8 Filter mentions according to a defined time interval.

Choose the Date button

Enter Start Date and End Date in the dialog box.

All dashboard areas and result list are filtered to the selected time period.

9 Logoff Log off by selecting the User name on the right upper corner, and clicking the Logoff icon in the drop-down options

Choose logoff icon and confirm that you would like to logout.

Logoff of the system



5 Create a KPI DashboardThe following example provides the steps to review a KPI Dashboard

Test AdministrationCustomer project: Fill in the project-specific parts (highlighted).

Test Case ID <X.XX> Tester Name Testing DateResponsibility <State Service Provider, Customer, or Joint Service

Provider and Customer>Duration <minutes> Minutes

Test Type Using Semantic IntelligenceTest System Your system

PurposeThe following steps provide an example of the steps a business user would follow to create a KPI Dashboard.

ProcedureFollow the process step in the following table.

Test Step #




URL: URL http://<hanaserver>:80<instance#>/sap/rds-bdi/semantic/index.html with the Web browser.<hanaserver> is the name of the SAP HANA server<instance#> is the number of the SAP HANA




Test Step #



instance

2 Enter Credentials


The credentials granted to you for the SAP HANA database to access Semantic Intelligence

The Start page is available to you. The page presents

3 Choose KPI Dashboard

Choose the Total amount of Sentiment tile on the Start page

Total amount of Sentiment Opens KPI Dashboard page that opens with Sentiment values for all Categories … Over All

4 Select a Term from Category

Choose the Category box and select a term from the list

Choose Category and then pick from the list of available terms. Select at least 3 terms

Data for selected term populates the Dashboard in a new tab with a blue underline.

4 Close the new tab


Choose Category and then pick from the list of available terms.

Data for selected term populates the Dashboard area




Data for selected term populates the Dashboard area

5 Choose Show in Dashboard

Select a category row from the table by clicking on the left-hand side of the Category and choose Show in Dashboard button

Choose the Show in Dashboard box The Dashboard page opens with the Dashboards now populated with the data based on your selected term.




Data for selected term populates the report area

7 Choose Show in Dashboard

Select a category row from the table by clicking on the left-hand side of the Category and choose

Choose the Show in Dashboard box The Dashboard page opens with the reports now populated with the data based on your



Test Step #



Show in Dashboard button To show multiple terms in the Dashboard, open the terms in multiple tabs (refer to step3). Choose the Terms to show using the Checkbox, and choose Show in Dashboard button

selected terms.



6 Administration: SAP Data Services

6.1 Execute the Job to retrieve social media data

UseBefore you can retrieve social media data, the system must have been configured with the parameters and authorizations to access the data from the social media channels. The job you execute is an SAP Data Service job and SAP Data Services must be configured for this solution as well. For more information, see the Semantic Intelligence Configuration (EZ2) configuration guide.

Procedure14. Open the SAP Data Services Designer.15. Open the context menu of the Job_BDI_Get_Semantic_Wrapper, which is a wrapper job that executes all the required jobs, and choose Execute (F8).16. In the Execution Properties dialog box, choose OK.17. Execute Job_BDI_Get_Semantic_Wrapper.

ResultThe search parameter related social media data is retrieved and loaded in the SAP HANA database

6.2 Schedule the Data Services jobs to retrieve DataMaintain the schedule to execute the SAP Data Services jobs automatically. You can choose to run the Job_BDI_Semantic_Wrapper or if needed, schedule the jobs individually. If you are scheduling the data acquisition from one or more channels individually, you should always run Job_BDI_Calc_Sentiment, Job_BDI_Gender_Generation, and Job_BDI_Geo_Detection_VOC.Furthermore Job_BDI_Geo_Detection_Maintain should run once a day.You can also execute the Job_BDI_Semantic_Wrapper from the Semantic Intelligence Web Application by choosing Configuration -> Data Services. Here, maintain the Data Services Connection details and then choose Retrieve Data Now.

For information about how to create SAP Data Services job schedules, see the Semantic Intelligence Configuration (EZ2) guide section for Executing Data Service Jobs to Retrieve Social Media Data.



ProcedureFrom the Windows menu, choose Start → All Programs → SAP Data Services → Data Services Management Console or by Web browser: http://<hostname>:8080/DataServices18. Enter Web user interface.19. In the User name and Password fields, enter your logon credentials.

Field Value CommentSystem - host <System - host>

User Name <User Name>

Password <Password>

Authentication Enterprise20. Logon.21. Choose Administrator → Batch → SENTIMENT_INTELLIGENCE22. Choose the Batch Job Configuration tab to display the jobs in the repository SENTIMENT_INTELLIGENCE repository, for example the

Job_BDI_Get_Twitter_Data, Job_BDI_Calc_Sentiment and Job_BDI_Geo_Detection_Maintain or Job_BDI_Semantic_Wrapper23. Choose Action Add Schedule of the selected job24. On the Schedule Batch Job page, enter a Schedule name25. Set the job to Active 26. Choose the Date-Service-Scheduler as Scheduler27. Select the scheduled days and time.28. Ensure that the Job Server or Server Group is maintained.

NoteFor more information, see the Create Local Repository and Configure Job Server.in the Semantic Intelligence Configuration (EZ2) guide.

29. Expand the Global Variables; maintain the value.30. Choose Apply to save the schedule.

To execute from the Semantic Web Application:1. Choose Configuration -> Data Services2. Enter the following credentials:

Username:Password:Data Services Server:Data Services Repository:

3. Check connection and SaveSemantic Intelligence for SAP HANA Big Data Intelligence rapid-deployment solutionSentiment Trend


ResultThe job can be scheduled to run repeatedly, for example:

Job_BDI_Semantic_Wrapper when all jobs must be executed.You can also run them individually when certain jobs are executed more frequently For example: Job_BDI_Get_Twitter_Data every 15 minutes Job_BDI_Get_RSS_Data once a day.



7 Administration: Configuration Settings

7.1 Accessing Configuration Open the configuration UI http://<hanaserver>:80<instance#>/sap/rds-bdi/semantic/config.html with a browser on your local machine and enter the database user/password that has been granted with the role Sentiment_Admin to access the following Procedures. Review each of the categories on the left panel of the rendered configuration page. Editable values are modified by choosing the Settings button.

NoteFor more information about recommended browser versions and the latest information on UI5 Browser Support, see SAP Note 1716423.

7.2 Maintaining News FeedThe News Feed Settings section (where news feeds are displayed on the News Feed tile) can be added, edited, or deleted. In order to add a Newsfeed, enter the following details after clicking Settings button followed by Add button.

News Feed Name Name of news feed to display on News Feed tile.

Value URL for news feed.



Functional Area Parameter Name Parameter Value (default)

7.3 Maintaining ChannelsMaintain the parameters for search APIs to retrieve the social media data from Twitter, Google plus, SAP Jam, and Klout.For more information about how to apply for authorization for social channels, see section on Apply Authorizations for Social Media Channels in the Semantic Intelligence Configuration (EZ2) configuration guide.

7.4 Maintaining Content

7.4.1 Create new Content

Test Step #

Test Step Name

Instruction User Entries:Field Name: Value



URL: http://<hanaserver>:80<instance#>/sap/rds-bdi/semantic/config.html



2 Enter Credentials



The Configuration page is available to you. You see the Term Tab.

3 Select Content button.

Choose the Create button

Enter the name for the new content, select the source of the content and provide URL/ Content Or (depending on selected source) Refer to the chart below for the selections for the different content types(Facebook/YouTube/RSS)

The new content is saved and included in Content List.

4 Edit Content From Content list, select the line with the targeted content

Modify the content as needed and choose Update.

The content line is updated with new information.



Test Step #

Test Step Name



to be modified.5 Delete

ContentFrom Content list, select the line you want to delete.

Confirm the deletion of the Content Content line is deleted.

6 Logoff Log off by selecting the User name on the right upper corner, and clicking the Logoff icon in the drop-down options



Selections for Create Content:

Field Name Entry Value Name Enter a <name> to identify the content.RSS/YouTube/Facebook Select the type of the new contentURL (RSS) Enter the destination URL of the contentContentID (YouTube) Enter the ID of the YouTube content.Type (YouTube) Select the type of the ContentIDPage (Facebook) Enter the Page Id of the Facebook page

Choose the save button to finish the procedure, choose the cancel button to abort the procedure.

7.4.2 Edit ContentAccess the procedure by choosing the content tab, select one content from the table and choose the edit button.

CautionAn error appears if no content is selected.



On the edit Content screen, create the following settings:

Field Name Entry Value Name Enter a <name> to identify the content.RSS/YouTube Select the type of the new contentURL (RSS) Enter the destination URL of the contentContentID (YouTube) Enter the ID of the YouTube content.Type (YouTube) Select the type of the ContentIDContentID (Facebook) Enter the Page ID of the Facebook content.

Choose the update button to finish the procedure, choose the cancel button to abort the procedure.

7.4.3 Delete ContentAccess the procedure by choosing the content tab, mark one content from the table and choose the delete button.

CautionAn error appears if no content is in the selection.

Continue the procedure by confirming with the ok button on the dialog box.Choose the cancel button to abort the procedure.

7.5 Maintaining Groups

7.5.1 Create Group

Test Step #

Test Step Name



1 Logon Access the Semantic Intelligence system

URL: http://<hanaserver>:80<instance#>/sap/rds-bdi/semantic/config.html




Test Step #

Test Step Name



with a Web browser <hanaserver> is the name of the SAP HANA server<instance#> is the number of the SAP HANA instance

2 Enter Credentials




4 Choose Tab Choose the Group Tab on the top to display all existing Groups and the number of corresponding Terms

Choose the Group Tab Opens Group table and Group configuration buttons.

5 Choose Button(optional)

Choose the Create button on the Group Tab

Enter the name of the new group Opens the Create dialog, creates a new group, and displays it in the table.

7.5.2 Edit GroupAccess the procedure by choosing the group tab, mark one group from the table and choose the edit button.

CautionAn error appears if no group is selected.

On the edit Group screen, create the following settings:

Field Name Entry Value Keyword Enter a <keyword> to rename the selected group.

Choose the ok button to finish the procedure, choose the cancel button to abort the procedure.



7.5.3 Delete GroupAccess the procedure by choosing the group tab, mark one group from the table and choose the delete button.

CautionAn error appears if no group is in the selection.

On the dialog box, the number of terms that are in the group is displayed. To delete the group and move the terms to the DEFAULT group, continue the procedure by confirming with the ok button.Choose the cancel button to abort the procedure.

7.6 Maintaining Terms

7.6.1 Create new Term

Test Step #

Test Step Name




URL: http://<hanaserver>:80<instance#>/sap/rds-bdi/semantic/config.html<hanaserver> is the name of the SAP HANA server<instance#> is the number of the SAP HANA instance


2 Enter Credentials




3 Choose Button Choose the Create button on the Term tab

Enter the term followed by the group for the term Opens Create dialog, creates a new Term, and displays it in the selected group.

6 Choose Tab(optional)

Choose the Term tab to assign terms to the

Choose the Term tab Opens the Term table and the Term



Test Step #

Test Step Name



new group configuration buttons.7 Choose Rows

(optional)Expand the DEFAULT Group and choose the Terms to move to a different group.

Selected Terms are marked

8 Choose Button(optional)

Choose the Add to Group button

Enter the destination group and confirm Terms are added to the group and removed from the old group

Logoff(optional)

Log off by clicking on the User name on the right upper corner, and clicking the Logoff icon in the drop-down options



7.6.2 Delete TermAccess the procedure by choosing the term tab, mark one or more terms from the table and choose the delete button.

CautionAn error appears if a group is in the selection.

On the dialog box, the selected terms display. Continue the procedure by confirming with the ok button.Choose the cancel button to abort the procedure.If succeeded, a dialog box appears.

7.6.3 Add Term to GroupAccess the procedure by choosing the term tab, mark one or more terms from the table and choose the delete button. Semantic Intelligence for SAP HANA Big Data Intelligence rapid-deployment solutionSentiment Trend


CautionAn error appears if a group is in the selection.

On the add group screen, create the following settings:

Field Name Entry Value Group Select a group to categorize the marked keyword.

If the keyword is not categorized to a group, the keyword is saved in the DEFAULT Group.Choose the save button to finish the procedure, choose the cancel button to abort the procedure.

7.7 Maintaining TasksA task can be active (default) or inactive. They are displayed in the task table. By choosing the Show active Tasks or Show inactive Tasks buttons the type displayed is changed.

7.7.1 Create new Task

Test Step #

Test Step Name


Expected Result

Pass / Fail / Comment


URL:http://<hanaserver>:80<instance#>/sap/rds-bdi/semantic/config.html<hanaserver> is the name of the SAP HANA server<instance#> is the number of the SAP HANA instance


2 Enter Credentials




9 Choose Tab Choose the Choose the Task tab Opens Task Semantic Intelligence for SAP HANA Big Data Intelligence rapid-deployment solutionSentiment Trend


Test Step #

Test Step Name


Expected Result

Pass / Fail / Comment

Task Tab on the top to display all existing Tasks in a table

table and Task configuration buttons.

10 Choose Button Choose the Create button on the Task tab

Enter necessary Information and confirm (Details are in the Create Task Settings section)

Opens Create dialog, creates a Task, and displays it in the Table

Logoff(optional)

Log off by clicking on the User name on the right upper corner, and clicking the Logoff icon in the drop-down options

Choose logoff icon and confirm that you would like to logout. Logoff of the system

Create Task Settings:

Field Name Entry Value Channel Select all channels that apply for the search.Language For Google+, SAP Jam,Twitter and Facebook:

Select all languages that apply, if none is selected all languages are used. For RSS-Feed and YouTube, the language cannot be selected.



Field Name Entry Value Search Operator Specify if the exact phrase for your search.

For Google+ and Twitter:The Option search only as Hashtag can be selected.

Data flow parameters Specify how many results should be retrieved in the request.Pagesize - Retrieved entries per pageMaxpage - Maximal pages per request, default value is 3Not possible for RSS-Feed

Term For Google+, SAP Jam, RSS-Feed, Twitter, and Facebook:Choose a Term for your search. For RSS-Feed:A RSS-Feed must be chosen. For YouTube: A YouTube Channel must be chosen. For Facebook: A Facebook Page must be chosen.


7.7.2 Edit TaskAccess the procedure by choosing the task tab, mark one task from the table and choose the edit button.

CautionAn error appears if no task is selected.

On the edit Task screen, create the following settings:

Field Name Entry Value Data flow parameters Specify how many results should be retrieved in the request.

Pagesize - Retrieved entries per pageMaxpage - Maximal pages per request, default value is 3




7.7.3 Delete TaskAccess the procedure by choosing the task tab, mark one or more tasks from the table and choose the delete button.On the dialog box, the selected tasks are displayed. Continue the procedure by confirming with the ok button.Choose the cancel button to abort the procedure.

7.7.4 Change StatusAccess the procedure by choosing the task tab, mark one or more tasks from the table and choose the activate/deactivate button.The selected task is now moved to the opposite table.

7.8 Maintaining Languages

7.8.1 Edit LanguageAccess the procedure by choosing the language tab, mark one language from the table and choose the edit button.

CautionAn error appears when no language is selected

On the edit language screen, create the following settings:

Field Name Entry Value Name Enter the name of the selected language code.




7.9 Maintaining Notification

7.9.1 OverviewAccess the Overview by choosing the Notification tab, and then choose the Overview tab.

7.9.1.1 Create new NotificationAccess the procedure by choosing the notification overview tab and the create button.On the create Notification screen, create the following settings:

Field Name Entry Value Type Select the type that should be monitored.

(Term/Content/Group)In addition, choose the corresponding keyword.

Notify Select the type who should be notified (user or user group)And choose the corresponding receiver


7.9.1.2 Delete NotificationAccess the procedure by choosing the notification overview tab, mark one or more notifications from the table and choose the delete button.

CautionAn error appears if no notification is in the selection.

7.9.2 UserAccess the user list by choosing the notification tab, and then choose the user tab.



7.9.2.1 Create new User or User groupAccess the procedure by choosing the notification user tab and the edit button.

CautionAn error appears if no selection is entered.

On the edit user/group screen, create the following settings:

Field Name Entry Value For User:Name Enter the last name of the userFirst Name Enter the first name of the userE-mail Enter the e-mail address of the userPhone Enter the phone number of the userGroup Specify in which group the user should be.

All Users are also displayed in a group called “all users”For Group:Groupname Enter the name of the group (department)Description Enter a description about the group


7.9.2.2 Edit User or User groupAccess the procedure by choosing the notification user tab and the create button.On the create user/group screen, create the following settings:

Field Name Entry Value User/Group Select if a user or a group should be created.For User:Name Enter the last name of the userFirst Name Enter the first name of the user



Field Name Entry Value E-mail Enter the e-mail address of the userPhone Enter the phone number of the userGroup Specify in which group the user should be.

All Users are also displayed in a group called “all users”For Group:Groupname Enter the name of the group (department)Description Enter a description about the group


7.9.2.3 Delete User or User groupAccess the procedure by choosing the notification user tab, mark one or more users or groups from the table and choose the delete button.

CautionError messages display if:o There is no selection of either a user or a group.o The selection includes both a user and a group.

7.9.2.4 Add User to User groupAccess the procedure by choosing the notification user tab, select one or more users from the table and choose the add user to group button.

CautionError messages display if:o No user was entered o A group was selected instead of a user.

Field Name Entry Value Group Choose a group to add the user.



7.9.2.5 Remove User from User groupAccess the procedure by choosing the notification user tab, mark one or more users from the table and choose the remove user from group button.

CautionError Messages display if:o No user was selected.o A group was selected instead of a usero A user from the All Users group is selected.

7.10 Maintaining Data Privacy

7.10.1 GeneralChange the active list for the data-acquisition by selecting either Whitelist or Blacklist and press the Button “Set active”. In the upper line, the currently active list is always displayed.

7.10.2 BlacklistThe blacklist option allows you to exclude data from certain users from being extracted.Access the Blacklist by choosing the Data Privacy tab, and then choose the Blacklist tab.

7.10.2.1 Exclude UserChoose the Exclude User button. In the following dialog, choose a Channel and a name of the user to be excluded.

Field Name Entry Value Channel Choose a <channel> to show users from that channel.



Field Name Entry Value Name Enter the user to be excluded. There is also an auto fill function and the user can be selected.

Choose the Save button to exclude the user.

CautionAn error appears if no Name is in the text field.

7.10.2.2 Remove UserAccess the procedure by selecting one or more user and press the remove button

CautionAn error appears if no user is selected.

7.10.3 WhitelistThe whitelist option allows you to add specific users whose data you wish to extract. Access the Whitelist by choosing the Data Privacy tab, and then choose the Whitelist tab. When using the Whitelist, ensure that you have at least one User ID configured in the Whitelist table to have data extracted.

7.10.3.1 Include UserChoose the Include User button. In the dialog box, choose a Channel and a name of the user to be included.

Field Name Entry Value Channel Choose a <channel> to show users from that channel.Name Enter the user to be included. There is also an auto fill function and the user can be selected.

Choose Save to include the user.



CautionAn error appears if no Name is in the text field.

7.10.3.2 Remove UserAccess the procedure by selecting one or more users and select the Remove button


7.10.3.3 Activate / Deactivate UserIf a user is active, it is possible to deactivate the user to pause the data-acquisition on the user. Select one or more users and select the Deactivate button.If a user is inactive, it is possible to activate the user to start the data-acquisition for the user. Select one or more users and choose the Activate button


7.11 Data Services

7.11.1 Maintaining Data Services credentials

Test Step #

Test Step Name




URL: http://<hanaserver>:80<instance#>/sap/rds-bdi/semantic/config.html<hanaserver> is the name of the SAP HANA




Test Step #

Test Step Name



server<instance#> is the number of the SAP HANA instance

2 Enter Credentials




10 Choose Button Choose the Data Services Tab

Enter the following credentials:Username: <Username> of the DS ServerPassword: <Password> of the DS ServerData Services Server: Name of the DS

ServerData Services Repository: Name of the DS

Repository3. Check connection and Save

DS Credentials are saved to the system and the connection is successful

11 Get Data If the other configuration settings listed in the previous sections are complete, then Get Data using “Retrieve Data Now” button

Data Services is fetching data for each active task there is.

Logoff Log off by clicking on the User name on the right upper corner, and clicking the Logoff icon in the drop-down options





Typographic Conventions

Type Style Description

Example Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options.Textual cross-references to other documents.

Example Emphasized words or expressions.EXAMPLE Technical names of system objects. These include Dashboard names, program names, transaction codes, table names, and key

concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE.Example Output on the screen. This includes file and directory names and their paths, messages, names of variables and parameters, source

text, and names of installation, upgrade, and database tools.Example Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation.<Example> Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the

system.EXAMPLE Keys on the keyboard, for example, F2 or ENTER .



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