sap patrol

7/28/2019 SAP Patrol

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SAP AG 2001, Title of Presentation, Speaker Name 1

Patrol for mySAP.com Solution Suite

, '




E-business

:

ROI

TCO

:




CRM

(or Siebel)

Internet

Pricing &

Configurator

Product

Catalog

C u s t o m

e r s

B R O W S E

R

Employees

WORKPLACE

ITS

ITS

Suppliers

BROWSER

ITS

APO

(or i2)

R/3

BW

(Data Whse)

Employee

Self Service

R/3

ITS

Basic SAP Roll Out

Mobile

Sales

The SAP Performance RealitymySAP.com = Increased Complexity




Cost of Downtime - Industry Data

Average cost of an ERP system failure to a US company:

Average outage of ERP system:

Average annual cost of ERP system failures per company:

Source: MERIT Project

2.8 hours per week

$39,950 per hour

$5,000,000




he SAP Performance Reality

________________________________________

____

(SAP, OS, DB, Network)

–

–




he SAP Performance Reality

___________________________________________

____

(SLA)?

?

SAP


http://slidepdf.com/reader/full/sap-patrol 7/24 SAP AG 2001, Title of Presentation, Speaker Name 7

The SAP Performance Reality -

Perform Workload Analysis [ST03]

Investigate Completed Transactions?

[STAT]

Check Buffers: hit ratios, free space, free

directory entries, swaps? [ST02]

Operating System Analysis [ST06]

Check SAP system log? [SM21]

Check DB and OS Logs?

Check Application Logs? OK?

Check Job Scheduler? Failed Jobs?

[SM37]

Check Work Processes? Bottlenecks?

[SM66; SM51; SM50]

Check Long-running Transactions?

[SM50]

Check Update Processing? Backlog?

Failures? [SM13]

Check Printer Status? Spool File Full?[SP01]

Check Log for BDC Activity? Failures?

[SM35]

Analyze & correct lock entries [SM12]

Check File Activity? Extents Used andRequired? [DB02]

Check File Placement? Fragmentation?

[DB02]

Check File Growth? Space Available?

[ST04]

Check RFC Definitions? [SM59]

Check RFC Failures? [SM58]

Check EDI/ALE Activity? Failures?

[WEDI]



Application Availability Timeline

Monitoring Analysis Recovery Evolution

PoF

Point of

Failure

PoD

Point of

Diagnosis

PoR

Point of

Recovery

PoP

Point of

Postmortem

PoN

Point of

Notification

time



Application Availability Timeline

PoF PoN PoD PoR

Application Violating Service Level

MonitoringHuman

AnalysisRecovery

PoP

Evolution

time



Patrol for R/3 Suite – Analysis & Automation

PoF PoN PoD PoR

Application Violating Service Level Significant Decrease

Monitoring Patrol for R/3

Root Cause

Analysis

Recovery

PoP

Evolution

Faster ServiceRestoration

time

Patrol for R/3

Resource

Management



Patrol for mySAP.com

–SLA

SAP Certified

ABAP/4- SAPGUI mySAP.com

(,")



Client

Software Components

• SAP System data

• Operating System data

• Database data

• Network data

Hardware ComponentsCPU, memory, disk, network

Synchronized Data Collection across all systemcomponents over a granular interval provides a valuable

Problem Resolution Context

PATROL for SAP Solutions-Conceptual Design:

Synchronized Interval Data Collection

Horizontal Data Collection






What is Performance Management?

–



PATROL® for SAP Solutions

Completes SAP Management Solution

Internal Multi-System Performance Monitoring

External Enterprise System Performance Monitoring

PATROL Console

PATROL for SAPSolutions – Console

Real-timeServer & SystemPerformance

Management

Proactive Business Process

Performance

Management

Proactive

DatabaseGrowth

Management

Dynamic

ResourcePerformanceManagement

PATROLfor SAPSolutions – DBMaintain

PATROLfor SAPSolutions –

S. L.Reporter

PATROLfor SAPSolutions –

TRAK

PATROL

for SAPSolutions – Manager

SAP E-businessPlatform



PATROL for R/3 – Database Maintain

30,000 feet ESM Console & PATROL for R/3 – Basis Console

15,000 feet

Ground level

PATROL for R/3 – S. L. Reporter with Web reports

PATROL for R/3 & PATROL for R/3 – Manager

The PATROL for R/3

Troubleshooting Methodology

PATROL®



Database

Synchronized

interval datacollection:

SAP

OperatingSystem

Database

Network

Business

Resource

Patrol and Basis Consoles canmonitor multiple SAP systems

Single batch WP per SAP System

PSAPYPMEDPSAPYPMEI

Data extracted for management reports

Alerts passed to other interfaces:

snmpPatrol®

PATROL for SAP Solutions – Conceptual Design Architecture



PATROL for R/3 – Basis Console

Multi-System Performance Monitoring within SAP




PATROL for R/3 Conceptual Design

Interval versus Cumulative Data

Normal Status Warning Status

Alert Status

CCMSAverage




PATROL for R/3 – DB Maintain

Proactive Database Performance Management

http://www.jedshare.com/a_biz.meeting.html



http://www.jedshare.com/a_biz.foneman.html




PATROL for SAP Solution Suite

Sap Certified

SAP:

-ABAP/4- (1% >)

SAPGUI

SAP

SAP

/"

40-60(5Transports)

SAP





-

(SAP, OS, DB, Network)

Expert Help




Patrol for SAP Solution Suite -

ROI

(,")

-Basis

(SLA)




Patrol for SAP Solution Suite -

Adobe Systems

Bertelsmann

CSC

Du Pont

Goodyear

Infineon

Kimberly Clark Lucent

Lufthansa

Man

Bazan (Israel)

Paz (Israel)

McKesson Micron Technologies

Nortel

SAIC

Sharp Sony

Texaco

WorldCom

Yellow Pages




The true proactive management solution! Thank You !

PATROL

for SAPSolutions – S. L.Reporter

PATROL for

SAPSolutions – TRAK

PATROL for

SAPSolutions – Manager

PATROL

for SAPSolutions – DBMaintain

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