sap technology innovation day - sap ch events user... · • comprehensive catalog content ......

SAP Technology Innovation Day SAP User Experience Strategy Arne Speck, SAP (Switzerland) AG

September 11th, 2013

© 2013 SAP AG. All rights reserved. 2

Legal Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of

SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP

has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or

release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future

developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at

any time for any reason without notice. The information on this document is not a commitment, promise or legal obligation to

deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied,

including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This

document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or

omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially

from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as

of their dates, and they should not be relied upon in making purchasing decisions.


41

20+

300,000

Years

UI Technologies

Screens

In … SAP developed / used … that are used across

SAP UX defines customer perception of SAP usability


SAP User Experiences - Current Situation

~300,000 screens built by SAP,

partners and customers

80% of these screens

are still SAPGUI screens

too many different SAP UI technologies

SAPGUI as the oldest but MOST WIDELY adopted UI technology

Customers’ PERCEPTION of SAP usability is largely based on SAPGUI

SAPGUI / Dynpro

other UI Technologies

~ 80%

~ 20% u

sag

e

time

highest impact on UX perception


to event-driven

working model

SAP is Extending …

From build

for expert users

to designed for all users

from standardized

transactions

from

PC / Desktop

from

transactional

to information

sharing and collaboration

to

anywhere


SAP Business Suite Strategy for UX renovation

Usag

e /

Reach

Number of

User Interfaces

Top Use Scenarios (incl. ESS/MSS)*

Core Use Scenarios** Specific Customer Value Use Scenarios

Enabling tools, tools to develop customer specific UIs

All employees

All SAP customers

Top findings proceeding from

existing key roles

Mostly industry agnostic

Issues proceeding from usage, pertaining to small number

of SAP customers

Mostly industry specific

* formerly known as casual

** formerly known as expert

New & Renew

© 2013 SAP AG. All rights reserved.

NEW enterprise apps from SAP provide a consumer-grade experience


SAP Customer Financial Fact Sheet SAP Cloud for Sales

Consumer-grade UX for NEW applications Mobile Applications Examples


Consumer-grade UX for NEW applications HPA Screen Shots

SAP Fraud Management SAP Customer Engagement Intelligence


Key Capabilities:

Application / Control Development Environment

Theming and Branding framework

OData integration for timeless software.

Extensibility concepts for “custom controls”

Based on “Open Source” framework(s) and

Web Standards

Benefits:

Native Look and Feel on any device

Mobile & Desktop, on-demand & on-premise

Huge amount of predefined modern UI Controls

Interactive and integrated Business Graphics

Pixel Perfect Design

SAP UI Development Toolkit for HTML5 (aka SAPUI5)


RENEW the most widely-used scenarios


Renew the most widely-used top scenarios


A collection of apps with a simple and easy to use

experience for broadly and frequently used SAP

software functions that work seamlessly across devices

– desktop, tablet, or smartphone.

Introducing SAP Fiori based on SAP UI5

Approvals

Insight

Approve Requests Approve Leave Requests Approve Timesheets Approve Travel Requests Approve Travel Expenses Approve Shopping Carts Approve Purchase Orders Approve Requisitions Approve Purchase Contracts

My Spend

Manager

My Leave Requests My Timesheet My Travel Requests My Shopping Cart Track Shopping Cart

Requests Insights

My Paystub My Benefits

Employee

Sales Transactions

Sales Insight

Sales Rep

Create Sales Orders Change Sales Orders

Check Price and Availability Track Sales Orders Track Shipments Track Invoices

Purchasing

Track Purchase Orders Order from Requisitions

Purchasing Agent


RENEW core-use scenarios


Renew core-use scenarios

New Shopping Cart for Casual User

SRM 7.0 Webdynpro User Interface Add-On

• Web-like interface – dynamic screens

• Web-like search – search and field help

• Comprehensive catalog content

• Process multiple line items efficiently

• User guidance

• Customizable

• Functional enhancement packs – new features quickly


Visually appealing start pages provide a structured, efficient

entry into the work day

Typography acts as structuring element and information carrier

Personalizable content and background images

Integrated social media and collaboration

Visual Appealing Start Pages


Renew the most widely-used core scenarios Renewal

Renewal example: HCM

HCM Entry Page via SAPUI5 in NWBC Desktop

HCM Renewal Add-on for EhP6

HCM Personnel Actions

Up to EhP6

Before After


Renovation Examples PFCG Roles

FI - CO - Internal Orders

FI - CO - Profitability Analysis

FI - CO - Product Cost by Period

FI - CO - Cost Center Accounting

AC - Investment Management

Internal Controller

Financials

Composite Role Manager Self-Service (WDA)

Employee Self-Service Composite Roles4

HCM

Recipe Developer

PLM Expert 7.2

PLM

Production Planner

Manufacturing

Strategic Planner

Shop floor operator

Production Supervisor

PP

Internal Sales Representative

Internal Sales Representative

(with Home Page)

SD

ILM Retention Management - Administration Cockpit

ILM Retention Management - LOB-specific Cockpit

ILM Retention Warehouse - Administration Cockpit

ILM Retention Warehouse - LOB-specific Cockpit

ILM

NWBC role for In-Store MIM

IS-R-FRE - Master Data Specialist

IS-R-FRE - Replenishment Planner

IS-R-FRE - Replenishment Planner BI Content

IS-R-FRE - Replenishment Planner for BI 703+ Content

IS-R-FRE - System Administration

Retail

Generic EAM Functions

Maintenance Worker

EAM

EH&S

Industrial Hygienist (NWBC)

Safety Manager (NWBC)

Environmental Manager (NWBC)

Outsourced Manufacturing: Order Processing (Supplier)

Demand Planner Expert

Customer Service Manager

… and 52 other roles …

SCM


SAP UI Technologies Floorplan Manager for WebDynpro ABAP

Floorplan Manager (FPM) is a framework for creation and adaptation of user interfaces.

It is based entirely on WebDynpro ABAP.

key capabilities › build-in UI guideline and product standards support

› code-free UI configuration

› generic and reusable UI components

› modification-free adaptation and extension of UIs as well as end-user personalization

› flexibility through Island concept

benefits › increased developer efficiency

› increased flexibility and agility through separation of business logic and UI (timeless software)

› key technology for SAP Business Suite


Main Technologies (SAPUI5 / Floor Plan Manager)

SAPUI5 - Pixel Perfect UI’s Floor Plan Manager for WebDynpro ABAP

• Light Weight

• Mainly Casual usage

• Stateless

• Data Consumption

• Highly transactional

• Mainly Expert usage

• Stateful

• Data Creation


ENABLE customers to tailor SAP UIs to their unique needs


Specific Customer Value Use Scenarios SAP Screen Personas – Enable SAP GUI for great UX

Enhance User Experience Without Programming

SAPGui only

https://demopersonassap.netweaver.ondemand.com/personas/?theme=corbu&SAP-language=DE


SAP Screen Personas Customer Examples: Entry Screens


SAP Business Suite Strategy for UX renovation

Usag

e /

Reach

Number of

User Interfaces

Top Use Scenarios (incl. ESS/MSS)*

Core Use Scenarios** Specific Customer Value Use Scenarios

Enabling tools, tools to develop customer specific UIs

All employees

All SAP customers

Top findings proceeding from

existing key roles

Mostly industry agnostic

Issues proceeding from usage, pertaining to small number

of SAP customers

Mostly industry specific

Customer Enablement SAP Screen Personas / SAP GUI

Renovation SAP UI5, Floorplanmgr./ WDA

Fiori SAP UI5

* formerly known as casual

** formerly known as expert

New & Renew

SAP NetWeaver Portal, SAP NetWeaver Business Client


SAPLogon / SAPGUI

SAP NetWeaver Business Client

SAP NetWeaver Portal Client

Key Attributes

Classic transaction launcher

Menu-based access

Desktop integration

Includes SAPGUI (embedded)

Role-based access

Application launcher

Client-side integration

Browser functionality integrated

Desktop integration

Includes SAPGUI (embedded)

Role-based access

Application launcher

Client- & server-side integration

Collaboration enablement

Content Mgmt. enablement

Typical Use

Cases

ABAP environment

Focus on Dynpro transactions

Mainly ABAP environment

Focus on multiple UI technologies

Access to one main system

Partial access to other systems

• ABAP and Java environment

• Focus on multiple UI technologies

• Additional focus on portal like scenarios

• Access to a large set of systems

Windows Browser Windows Browser Windows Browser MacOS/Linux

NWBC & Portal are the designated SAP clients


SAP UX Explorer Available for everybody at http://uxexplorer.hana.ondemand.com

• Supports customer and partners identifying UX

topics relevant to them

• Provides transparency

about options and their relations

• Helps to understand required steps

to improve user experience

• Provides links to dedicated places for further

details (e.g. SCN, Help Portal)

http://uxexplorer.hana.ondemand.com/


Further Information

Investigate which NEW and RENEWED applications are available

• SAP Business Suite Road Map for User Experience

• www.sapsolutionbrowser.com

• www.sapimprovementfinder.com

Follow SAP’s design directions when building new SAP applications

• www.sapdesignguild.org

• experience.sap.com

• service.sap.com/uidesign

https://websmp204.sap-ag.de/~sapidb/011000358700000215472013E.pdf

https://websmp204.sap-ag.de/~sapidb/011000358700000215472013E.pdf

http://www.sapimprovementfinder.com/

http://www.sapdesignguild.org/

http://experience.sap.com/

http://service.sap.com/uidesign

http://service.sap.com/uidesign

Give us your feedback NOW!

Please take a minute to fill out the survey - you’ll find it in the Swiss Event App.

Tell us also how you think we’re doing, and what you think about the SAP Technology Innovation Day

2013.

A lucky winner will get a headphone

Beats by Dr. Dree Studio

Thank you

Contact information:

Johannes Wasserfall

On-Premise Suite

Cross Compliance

Arne Speck Solution Expert Mobility & Technology

SAP (Schweiz) AG

[email protected]


No part of this publication may be reproduced or transmitted in any form or for any purpose without the express

permission of SAP AG. The information contained herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of

other software vendors.

Microsoft, Windows, Excel, Outlook, PowerPoint, Silverlight, and Visual Studio are registered trademarks of

Microsoft Corporation.

IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System

z10, z10, z/VM, z/OS, OS/390, zEnterprise, PowerVM, Power Architecture, Power Systems, POWER7,

POWER6+, POWER6, POWER, PowerHA, pureScale, PowerPC, BladeCenter, System Storage, Storwize,

XIV, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, AIX, Intelligent Miner, WebSphere,

Tivoli, Informix, and Smarter Planet are trademarks or registered trademarks of IBM Corporation.

Linux is the registered trademark of Linus Torvalds in the United States and other countries.

Adobe, the Adobe logo, Acrobat, PostScript, and Reader are trademarks or registered trademarks of Adobe

Systems Incorporated in the United States and other countries.

Oracle and Java are registered trademarks of Oracle and its affiliates.

UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.

Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or

registered trademarks of Citrix Systems Inc.

HTML, XML, XHTML, and W3C are trademarks or registered trademarks of W3C®, World Wide Web

Consortium, Massachusetts Institute of Technology.

Apple, App Store, iBooks, iPad, iPhone, iPhoto, iPod, iTunes, Multi-Touch, Objective-C, Retina, Safari, Siri,

and Xcode are trademarks or registered trademarks of Apple Inc.

IOS is a registered trademark of Cisco Systems Inc.

RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold, BlackBerry Pearl, BlackBerry Torch, BlackBerry

Storm, BlackBerry Storm2, BlackBerry PlayBook, and BlackBerry App World are trademarks or registered

trademarks of Research in Motion Limited.


Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps, Google Mobile Ads,

Google Mobile Updater, Google Mobile, Google Store, Google Sync, Google Updater, Google Voice,

Google Mail, Gmail, YouTube, Dalvik and Android are trademarks or registered trademarks of Google Inc.

INTERMEC is a registered trademark of Intermec Technologies Corporation.

Wi-Fi is a registered trademark of Wi-Fi Alliance.

Bluetooth is a registered trademark of Bluetooth SIG Inc.

Motorola is a registered trademark of Motorola Trademark Holdings LLC.

Computop is a registered trademark of Computop Wirtschaftsinformatik GmbH.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork,

SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are

trademarks or registered trademarks of SAP AG in Germany and other countries.

Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web

Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their

respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects

is an SAP company.

Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services

mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase Inc.

Sybase is an SAP company.

Crossgate, m@gic EDDY, B2B 360°, and B2B 360° Services are registered trademarks of Crossgate AG

in Germany and other countries. Crossgate is an SAP company.

All other product and service names mentioned are the trademarks of their respective companies. Data

contained in this document serves informational purposes only. National product specifications may vary.

The information in this document is proprietary to SAP. No part of this document may be reproduced, copied,

or transmitted in any form or for any purpose without the express prior written permission of SAP AG.

sap technology innovation day - sap ch events user... · • comprehensive catalog content ......

Documents